2 customer service advisor jobs found

Our client based in Woking are seeking a Customer Service Advisor to join their busy team! This role is temp with the opportunity to move on to a permanent contract. You will be first point of contact for customers and provide advice and guidance on products. This role requires someone with excellent customer service skills and experience working in a similar role. Duties: Handle inbound calls from existing customers Building rapport with customers over the phone Troubleshooting technical issues Manage customer complaints when required Update CRM system on a daily basis Handle calls as quickly and efficiently as possible Experience: Excellent communication skills, both written and verbal Strong attention to detail Previous phone-based customer service experience Experience using a CRM software would be advantageous Positive attitude with customers and colleaguesPlease apply for a chance to be considered

Customer Service Advisor Edinburgh Monday - Friday, 9am - 5pm £13 per hour Temporary Contract Do you have a passion for helping people? Are you motivated by solving problems and providing an exceptional customer experience? If you're enthusiastic, adaptable, and eager to learn, this could be the perfect opportunity for you! We are currently recruiting a Customer Service Advisor to join our client's busy customer service division. ________________________________________ What Will You Be Doing? As a Customer Service Advisor, your responsibilities will include: Customer Interaction & Communication * Handling a variety of inbound customer calls, providing clear and accurate information * Making outbound follow up calls where required to resolve queries or provide updates * Responding promptly and professionally to customer emails * Building rapport with customers to deliver a positive and personalised experience * Investigating customer queries and identifying suitable...