5 customer service assistant jobs found

Job Title: Customer Service Assistant Location: Mildenhall Salary: £26,000.00-£28,000.00 per year Job Overview We are seeking a dedicated Customer Service Representative to join our client's team. This role involves engaging with customers via various communication channels, providing exceptional service, and supporting the organisation's reputation for excellence. The ideal candidate will possess strong communication skills, be organised, and capable of handling multiple tasks efficiently. Responsibilities Respond promptly and professionally to customer enquiries via phone, email, and live chat Provide accurate information regarding products and services, ensuring customer satisfaction Record customer interactions and update relevant data entry systems with precise details Identify opportunities for up-selling additional products or services to maximise sales potential Assist customers with troubleshooting issues and resolving complaints effectively Maintain a positive attitude...

We have great opportunities for Customer Service Assistants at Bristol Parkway Train Station. We're looking for friendly, confident individuals who enjoy helping people and providing excellent customer service in a busy station environment. Key Responsibilities Welcome passengers and provide clear guidance and information. Assist customers with luggage and general mobility needs. Support passengers in navigating the station safely and efficiently. Deliver a positive travel experience through proactive, helpful service. Work collaboratively with colleagues to maintain a safe, supportive environment.Requirements Positive, approachable, customer‑focused attitude. Physically able to assist with luggage when required. Confident in a busy environment and able to stay calm under pressure. Strong communication and interpersonal skills. Able to work both independently and as part of a team. Safety‑conscious and aware of potential risks.Training & Support Online training modules to...

Join Our Team as a Contact Centre Agent Location: Tamworth Contract Type: Temporary (12 weeks, with potential extension) Are you a customer-focused superstar looking for your next opportunity? Our client is seeking enthusiastic Contact Centre Agents to join their friendly and dynamic team in Tamworth. If you're passionate about helping people and delivering exceptional customer service, this role is for you! Available Roles Full-Time Positions 37.5 hours per week 3-week rotating shift pattern: 08:00 - 16:00 09:00 - 17:00 10:00 - 18:00 What You'll Be Doing As a key member of the customer service team, you will play a vital role in ensuring customers receive timely and supportive assistance. Your responsibilities will include: Managing inbound and outbound customer calls with a friendly, professional approach Booking and coordinating repairs and replacement appointments Providing clear, accurate information to customers Updating customer details in the internal system with...

Are you passionate about delivering exceptional customer experiences? Do you thrive in fast-paced environments and enjoy solving problems? Are you eager to join a dynamic team where your skills can truly make a difference? We are currently looking for a Customer Service Representative to join our exciting and busy team in Westerham (Kent, England). Are you ready to be part of a company that values dedication, quality, and innovation? This is your chance to step into a rewarding role where your efforts are recognised and celebrated! Hours of Work: Full-time, fixed-term role, until 31 January 2027. As a Customer Service Representative, your main responsibilities will include providing technical support and expert advice to our customers, handling enquiries via email and telephone, diagnosing faults, scheduling service visits, and ensuring our customers receive an outstanding experience from start to finish. You will work within our vibrant call centre and play a vital role in...

The Customer Service Advisor role involves assisting customers with their queries and ensuring a high level of satisfaction. This temporary position requires excellent communication skills and a focus on delivering exceptional service. Client Details The employer is a reputable organisation in their industry, known for its commitment to providing quality services. They value customer satisfaction and strive to maintain a supportive environment for their employees. Description Respond promptly to customer inquiries via phone, email, or in person. Provide accurate information about services to customers. Handle customer complaints professionally and escalate when necessary. Ensure customer records are updated and maintained accurately. Collaborate with team members to improve overall service quality. Profile A successful Customer Service Advisor should have: Previous experience in a customer service role. Strong communication and interpersonal skills. Ability to handle...