8 customer service officer jobs found

Customer Service Officer – Housing Pay: £14.48 per hour Location: Lyndhurst Hours: Monday to Thursday: 8:30am–5:15pm | Friday: 8:30am–4:45pm The role will be hybrid working, with 50% of time in the office, though initial training will require full time working in the office. Duration: 6 months About the Job We're looking for a friendly and organised Customer Service Officer. You will be the first person customers speak to when they need help with housing services, whether that is over the phone, online, or in person. What You'll Be Doing · Answering customer questions and giving advice about housing services. · Taking payments and recording compliments, complaints, and bookings. · Logging housing repair requests and booking appointments. · Updating customer records and entering information accurately on internal systems. · Helping with general admin tasks and daily paperwork. What We're Looking For · GCSE Maths and English (Grade C/4 or equivalent). · Previous...

Network Infrastructure Technician (Structured Cabling) Location - Amsterdam, The Netherlands Contract Type - Ad-Hoc Basis Employment Term - Contract / Freelance Payment - Weekly Benefits & Flexibility Weekly Payroll: We operate a weekly payroll cycle, ensuring all completed works are paid out promptly to you. Flexibility: Timeframes are often flexible, allowing you to schedule site visits around your current working hours or other professional commitments.About iCobus Ltd iCobus is a specialist managed services provider for the IT, AV, and Structured Cabling sectors across the UK and Europe. From large-scale data centre fit-outs, nationwide retail/hospitality Wi-Fi roll-outs to commercial office environments. Role Overview We are looking to expand our pool of experienced IT, AV, and Network Cabling Engineers in Europe. This role involves attending various sites to handle a range of tasks, from minor hardware break-fixes, racking and stacking and structured cabling...

We are hiring for a Customer Service Representative!     Key responsibilities would include the following:  Handle customer queries via phone, email, and other communication channels in a professional and timely manner.   Make outbound customer calls to provide updates, resolve issues, and ensure satisfaction.  Monitor and achieve KPIs related to customer service performance.   Use internal systems including Sharp to manage customer information and service records.  Maintain and update spreadsheets and reports using Microsoft Excel with a high level of accuracy.  Communicate effectively with internal departments to resolve customer issues and improve service delivery.  Work independently with minimal supervision, demonstrating initiative and ownership of tasks.  You will need a keen eye for detail, as well as a problem-solving head to ensure all issues/queries are dealt with in a timely manner.  Previous customer service experience is preferred.   Full training is provided....

Customer Support Location: Northampton Hours & Flexibility: Official hours are 8:00 AM – 5:00 PM, but we love flexibility. Most of the team prefers to start at 8:30 AM and take a half-hour lunch instead an option fully open to you from day one. Salary: £13.46-£14.42 / £28K-£30KGeneral Description of the Role As a Machine Services & Customer Care Specialist, you will play a pivotal role in supporting and delivering the Machine Services and Customer Service strategy. Serving as a key brand ambassador, you will provide exceptional, pragmatic, and personable support to both internal and external stakeholders via phone and email. This is a dynamic, broad-scope role that requires a deep understanding of our client base, premium product range, and espresso machinery. Success in this role demands outstanding communication, sharp problem-solving skills, and meticulous attention to detail to manage purchase orders, process domestic cash orders, review forecasting, and resolve...

Customer Service Advisor Location: Chelmsford Hours: Monday to Friday, 8:00am to 4:00pm, plus every other Saturday Salary: £12.80 an hour Contract: Temporary with the opportunity for a permanent contract Adecco are delighted to be recruiting for a Customer Service Advisor on behalf of our client. This is an excellent opportunity to join a fast-paced, customer-focused business where no two days are the same. As the first point of contact for customers, you will play a key role in delivering an exceptional customer experience. Working within a busy customer service team, you will manage enquiries via email, phone, live chat and instant messaging, ensuring all customer queries are handled efficiently and professionally. Key Responsibilities Act as the first point of contact for customers, providing a professional and friendly service at all times. Manage a high volume of customer enquiries via email, telephone, live chat and instant messaging. Investigate and resolve customer...

Network Infrastructure Technician (Structured Cabling) Location - Munich, Germany Contract Type - Ad-Hoc Basis Employment Term - Contract / Freelance Payment - Weekly Benefits & Flexibility Weekly Payroll: We operate a weekly payroll cycle, ensuring all completed works are paid out promptly to you. Flexibility: Timeframes are often flexible, allowing you to schedule site visits around your current working hours or other professional commitments. About iCobus Ltd iCobus is a specialist managed services provider for the IT, AV, and Structured Cabling sectors across the UK and Europe. From large-scale data centre fit-outs, nationwide retail/hospitality Wi-Fi roll-outs to commercial office environments. Role Overview We are looking to expand our pool of experienced IT, AV, and Network Cabling Engineers in Europe. This role involves attending various sites to handle a range of tasks, from minor hardware break-fixes, racking and stacking and structured cabling...

Customer Service Advisors Location: Bristol City Centre Start Date: 3rd August Contract: Temporary until end of October Pay: £13.50 per hour About the Role We're recruiting multiple Customer Service Advisors to join a friendly and supportive team assisting students with accommodation enquiries ahead of the new academic year. This is an excellent opportunity for someone who enjoys helping people, providing outstanding customer service and working in a busy, fast-paced environment. As a Customer Service Advisor, you'll be the first point of contact for students, offering guidance and reassurance through a range of communication channels while ensuring every interaction is handled with empathy, professionalism and efficiency. Key Responsibilities Respond to student enquiries via phone, email and messaging services  Provide advice and information relating to student accommodation, bookings and general queries Offer a friendly, empathetic and professional service to students,...

Salary - Up to £68,500.00 Location - Scunthorpe, North Lincolnshire, DN16 1XA Pattern of Work – 36.5 hours, Monday - Friday Length - 2 year fixed term contract What you need to know about the role Responsible for the operational performance, reliability and continual improvement of a multi-site network, this role combines hands-on support with involvement in project delivery, solution design and network optimisation. You will work closely with vendors and partners, providing technical assurance and constructive challenge, while contributing to the design and evolution of network solutions to ensure they are fit for purpose, secure and deliver value to the business, working alongside specialist security and firewall resources where appropriate. Key Responsibilities * Maintain and support the organisation’s multi-site network infrastructure, ensuring high availability, performance and security. * Diagnose and resolve network incidents and problems, taking ownership...