Mar 12, 2026
We are on the lookout for a motivated Customer Service Advisor to join our client's team in Wrotham. This is a fantastic opportunity for someone who thrives in a fast-paced environment and is eager to make a positive impact.
Role: Customer Service Advisor
Location: Wrotham (Free parking on-site, you'll need to be a driver due to the location)
Salary: £14.42 per hour
Start: ASAP
Hours: Monday - Friday 8.00am - 5.00pm (40 hours per week)
What You'll Do:
Make high‑volume outbound calls to residents in social housing to arrange engineer visits.
Answer incoming queries and provide clear, polite updates regarding bookings and installation times.
Coordinate schedules and ensure all appointment information is logged accurately.
Work closely with engineers and internal teams to confirm availability and job details.
Follow communication guidelines and handle sometimes challenging conversations professionally.
Provide excellent customer service, ensuring residents feel supported and...
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Borough Green, Kent
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