Apr 24, 2026
Technical Business Analyst – Contract Opportunity (Inside IR35)
Windsor (Hybrid – 1 day per week onsite)
6‑month contract
£400-£450 per day DOE (Inside IR35)
ASAP Start
Are you an experienced Technical Business Analyst with a passion for improving customer journeys, optimising contact centre operations, and supporting next‑generation digital and AI‑enabled service solutions?
This is a fantastic opportunity to join a major organisation operating within a regulated, consumer-focused environment.
The Role
As a Technical Business Analyst, you’ll play a key role in shaping and enhancing customer service and contact centre capabilities. You’ll work closely with digital, product, and operational teams—supporting Agile squads, driving process improvements, and championing technology that improves customer experience and reduces failure demand.
This is an individual contributor role with significant stakeholder engagement across technology and customer operations.
Key...
| IR35 Status: |
Inside IR35
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CV-Library
Slough, Berkshire
Contractor