6 customer service administrator jobs found

Benefits Assessment Officer East London | Hybrid Rate: £28.07 per hour (Umbrella) IR35 Status: Inside IR35 Initial Contract Length: 4 Months Start Date: ASAP Working Hours: 36 Hours per Week Role Summary This customer-focused role is centred on helping residents who are experiencing, or are at risk of, financial hardship by administering crisis payments, maximising household income, and providing long-term financial resilience support. You will work directly with residents, partner organisations, and internal teams to ensure vulnerable households receive timely financial assistance and access to wider support services, while also contributing to Housing Benefit and Council Tax Support processing where required. What You Will Do as a Benefits Assessment Officer - Process Crisis Support Payment and Housing Payment applications accurately and in line with council policies and procedures. - Assess urgent and vulnerable cases, making timely decisions and escalating...

My high performing local authority is looking to recruit an Interim Head of Revenues and Benefits to lead and develop it's large team as well as overseeing the full scope of statutory Revenues and Benefits functions including Council Tax, Business Rates, Housing Benefits, Local Council Tax Support and the Council's Corporate Fraud Team. This is a senior leadership role with a strong focus on the Collection Fund, policy development and service transformation. The successful candidate will act as the Council's lead expert on Revenues and Benefits legislation, advising senior leadership and driving performance, compliance and financial stability across a large and complex service. The Role Lead and manage the Council's Revenues and Benefits service, overseeing c90 staff across multiple teams delivering Council Tax, Business Rates, Housing Benefits, Local Council Tax Support and Corporate Fraud. Take strategic responsibility for the Collection Fund, ensuring effective billing,...

Employee Relations Operations Administrator Reference: (phone number removed)  Umbrella Rate: £23.69/hr (Inside IR35) Location: Solihull Are you ready to take the next step in your HR career and make a real impact within a dynamic manufacturing environment? This is your chance to join a company that values growth, collaboration, and excellence. As an Employee Relations Operations Administrator, you'll play a pivotal role in shaping the workplace experience by supporting absence management and employee wellbeing across key manufacturing facilities in the West Midlands. With professional training provided and a focus on personal development, this is an unmissable opportunity to enhance your skills while contributing to the success of a globally recognised organisation. What You Will Do: • Provide expert support for absence management cases, ensuring timely interventions and tailored solutions to improve attendance. • Collaborate with Occupational Health services to implement...

HR Assistant – Peterlee – Long-Term Contract £24.96 FCSA Umbrella (This role is deemed inside IR35 or £18.25 paye Fully office based 5 days pw in Peterlee Contract Position, min 12months (likely to extend & be long term) We are currently recruiting for an HR Assistant to join a busy HR team supporting a large manufacturing operation in Peterlee. This is an excellent opportunity for someone with previous HR administration, business support, or office administration experience who enjoys working in a fast-paced environment where no two days are the same. Key responsibilities include: • Providing HR support to managers, employees, and the wider HR team • Supporting employee onboarding activities • Assisting with absence management administration and record keeping • Coordinating meetings, calendars, and employee appointments • Maintaining HR records and preparing reports • Supporting employees with HR system queries and access issues • Assisting with policy and procedure-related...

We are recruiting for a HR Advisor to join a leading organisation on a 6-month temporary contract. This is an excellent opportunity for an experienced HR professional to support a busy HR function, working across a mix of project-based activity and BAU, ticket-based HR administration. Hourly Pay Rate: £18.16 Umbrella / £13.38 PAYE The Role You will play a key role in delivering a high-quality HR service, supporting employees and managers with a range of queries and processes. The position combines customer-facing HR support with system-based administrative work. Depending on start date, you may be involved in ongoing HR projects or focus primarily on BAU case and ticket management. Key Responsibilities Managing HR queries via internal systems (predominantly ServiceNow) Supporting employees through HR processes via Teams (including screen sharing) Handling learning and development-related queries Maintaining accurate employee records and data entry Providing general HR...

The RLE INTERNATIONAL Group is one of the world's leading providers in the fields of vehicle development, technology and consulting. On the basis of more than 40 years of development & consulting, we provide innovative and effective solutions for our UK customers in the area of Automotive Engineering. RLE INTERNATIONAL is represented at locations close to its customers in Europe, Asia and USA. Position Description: Operational Efficiency and Automation Specialist Rate: £29.96 (PAYE via Umbrella) Job Summary: The Operational Efficiency and Automation Specialist plays a critical role in driving our client’s digital transformation within the Manchester Business Centre (MBC) Operations. This role focuses on leveraging data analysis, automation, and cross-functional collaboration to improve operational efficiency and create customer-centric solutions. A key immediate focus for this role will be leading the strategic migration and decommissioning of legacy Alteryx workflows by...