14 customer service officer jobs found

DV Cleared Call Handler opportunity available suitable for ex-Police individuals or those who have worked in a national security or defence environment. This role is paying £300 per day. This is a non-IT role. Suitable for someone with a Police background. One of our government clients is looking for an experienced Call Handler to join them for a 6 month contract. They are offering £300 per day, inside IR35. Our client is based in London (SW1) onsite full time. They operate on a 24x7 rota shift pattern and this role is DAY TIME hours. This role is working in a DV Security Cleared environment. You will need to be DV (developed vetting) cleared or eligible to undertake DV Security Clearance. Would suit the following: Communications Operator, Dispatcher, Contact Handler, Command and Control Operator, Communications Officer, Call Centre Handler, Telecoms Operator, Internal Communications. Skills Experience: * Outstanding customer service - Calm, confident, and responsive under...

A client within the Public Sector based in Grearer London is currently recruiting for a Planning Officer to join their Development Management Team as soon as possible. The client is offering a full-time, temporary position on an ongoing basis with the ideal candidate having experience of working within a local authority within a planning environment. The Role Key purpose of the role is to act as the lead planning officer for a defined area of the Borough, ensuring a coordinated approach to planning, development and regeneration while supporting the delivery of a high-quality, customer-focused planning service. Key responsibilities will include but not be limited to: • Leading on major and complex planning applications, development proposals and planning performance agreements • Managing and supporting a small team of planners, graduates and technical support officers to ensure applications are processed effectively within target times • Negotiating complex Section 106...

Job Title: Commercial Officer Location: Liverpool / Hybrid (2 days/week on site) Contract Duration: 31/8/26 Daily Rate: £400/day (Umbrella – Maximum) IR35 Status: Inside IR35 Minimum Requirement: Be able to demonstrate strong commercial acumen with the ability to analyse data and make informed commercial decisions Be able to demonstrate the ability to lead on supplier and customer activities across the category, providing commercial support, advice and challenge Be able to demonstrate experience of category management, developing and maintaining robust category strategies and robust commercial agreement management Be able to demonstrate the ability to work proactively and collaboratively, in partnership with key stakeholders, leading, motivating, influencing and persuading both internal and external drive innovation and value for money solutions whilst developing customers commercial capabilities. Understanding of NEC Contracts The Role: Implement initiatives to retain and grow...

Job Title: Senior Backend Engineer Location: Dunton Essex - 4 days minimum mandatory onsite Rate: £67.15ph Umbrella Co Basis (Inside IR35) Employment Type: Contract (31.12.26) Hours: Standard 37.5 Hours Per Week Reference: F56475 The Senior Backend Engineer plays a pivotal role in driving the technical success in our backend teams. This position involves architecting scalable, resilient, and secure backend solutions and overseeing the technical completion of critical development tasks, often in ambiguous situations. The Senior Backend Engineer is responsible for ensuring that backend code and architectural reviews are aligned with organisational goals, facilitating productive technical discussions, and making decisions to resolve complex backend engineering issues effectively. In this role, the Senior Backend Engineer supports the technical direction for backend development, offering guidance to team members and exemplifying technical excellence in backend practices....

Interim Operations Manager – Homeless Prevention & Housing Allocations Initial 6‑month contract – immediate start £550 – £650 per day Inside IR35 South London Local Authority Hybrid working – 3 days per week on site You will step into a pivotal leadership role overseeing Homeless Prevention, Housing Options, Housing Allocations, and Temporary Accommodation functions at a high‑demand South London authority. This position requires a decisive operational leader capable of stabilising services, improving statutory compliance, strengthening casework quality and driving performance across fast‑moving frontline teams. If you thrive in complex Housing Needs environments and bring the credibility to influence senior stakeholders while improving day‑to‑day delivery, this is a role to move quickly on. Your Role as Interim Operations Manager Leading and developing Housing Options, Homelessness Prevention, Allocations and Registration teams, ensuring high‑quality, timely...

Software Engineer – Back End – Java, Spring, GCP Contract: 9 Months (Renewable) Location: Essex (near Basildon and Brentwood) Office based 4 days a week Rate: £500 per day – Inside IR35 One of the world’s leading engineering companies and a household name is seeking a Software Engineer, Backend Engineer to play pivotal role in driving the technical success in our backend teams. Main Tasks & Responsibilities Software Engineer – Back End – Java, Spring, GCP > Architect scalable, resilient, and secure backend solutions and oversee the technical completion of critical development tasks, often in ambiguous situations. > Ensure backend code and architectural reviews are aligned with organisational goals, facilitating productive technical discussions, and making decisions to resolve complex backend engineering issues effectively. > Support the technical direction for backend development, offering guidance to team members and exemplifying technical excellence in...

Senior Valuation Surveyor – London & Home Counties | Local Authority Client £34.12 p/h Umbrella (Inside IR35) 37 Hours per week Ongoing Contract Overview of the Role Service Care Solutions are working in partnership with a Local Authority within the Place Directorate to recruit an experienced Senior Valuation Surveyor to support their Corporate Estate function. Working within the Estates, Facilities and Regeneration division, you will contribute to the Directorate’s vision of delivering high professional and customer service standards, ensuring compliance with legislation, policy and Government regulations. The Council manages a diverse property portfolio valued in excess of £400m across the General Fund and Housing Revenue Account, generating over £5m annual income. This role will play a key part in protecting and enhancing that income stream through active asset management, valuation and strategic estate input. Responsibilities Day-to-day management of the Council’s...

Customer Service Administrator 2 Month Contract (Likely to be extended) Location: Dartford (Office-Based) Rate: £130 per day (Inside IR35) We are working with a leading IT services company that is seeking a Customer Service Administrator to support a large-scale Device Refresh Project. You'll be joining a young office team and providing essential administrative support to keep the project running smoothly. Key Responsibilities: * Making outbound calls to users to arrange device deliveries and collections * Updating and maintaining spreadsheets and project trackers * Monitoring and recording Proof of Deliveries (PODs) * Managing tickets within the customer system (ServiceNow) * Providing general administrative support as required Skills & Experience Needed: * Strong customer service background with confidence communicating across multiple channels * Good organisation and attention to detail * Basic Excel / spreadsheet skills * BPSS clearance within the last 6 months - or...

Our client has an opportunity for an SAP Time Functional Consultant to join them on a contract basis until October 2026. You will be responsible for the design, configuration, implementation, and support of the SAP Time Management (PT) module. Role: SAP Time Functional Consultant Location: Broughton, Flintshire - 3 days onsite as a minimum Hours: 35 hours Clearance: BPSS required to start Hourly Rate: Up to £86.00 per hour via Umbrella, inside IR35 What you'll be doing: Business Requirements: Gather, analyse, and document business requirements from stakeholders related to time and attendance processes, including working time, absences, overtime, and shift planning. System Configuration: Design and configure SAP Time Management (PT) solutions, including time schemas (PE01), time rules (PE02), time types, absence types, work schedules, and public holiday calendars. Integration: Ensure seamless integration of the SAP Time Management module with other SAP modules, particularly...

3GPP Technical Architect Rate: £80 - £105 per hour IR35 status: Inside IR35 Duration: Initially 6 months Location: South West (Bristol) - Hybrid circa two days a week in the office Clearance: Active SC Clearance is required. You will join a global technology consultancy working with the MoD. As a technical Architect you should be comfortable working in a customer facing role. This role requires an understanding of the mission critical communications space and associated standards. The role: Act as the technical authority for systems and services. Define and evolve architectures that balance customer needs, architecture principles, and secure-by-design standards. Contribute to divisional and line-of-business roadmaps, identifying opportunities for technology insertion and innovation. Lead technical reviews, trade-off studies, and risk assessments for major design decisions. Your skills and experience: Knowledge of 3GPP technical standards Proven experience in system and...

NES Fircroft have partnered with an industry leading Power Cabling client who require CV’s for review in preparation to fulfil the role of Site Manager for the onshore scope of their high profile cabling project based in Dunbar. Site Manager Initial 12-month Contract Location: Dunbar The Site Manager is responsible for civils and cabling elements of the project. Monitoring the site to ensure the project is running efficiently and within HSE parameters Please note this has been assessed as inside IR35 (PAYE or Umbrella only) Key Responsibilities and Accountabilities Responsible for the delegated budget from Project Manager. Within a given delegation, ensure delivery of an installation scope as part of a customer project. Responsible for installation risks and promote a transparency and to reach agreement with the Project Manager, to best manage risks within the business in its entirety Responsible for all work within the installation part of the project (start up,...

World Class Defence Organisation is currently looking to recruit a Mechanical Design Engineer (Military Packaging Design) subcontractors on an initial 12 month contract. This role would suit a Mechanical Design Engineer who comes from a strong Defence or Aerospace background has strong Creo / PRO-E skills.         Job Title:  Mechanical Design Engineer Rate: £50.00 per hour Location: Stevenage Hybrid / Remote working: Hybrid, 2-3 days min on site. Although this can change due to workload. Can be continually reviewed. Contract: 37 Hours per week Overtime: Hours worked over 37 hours per week will be calculated at ‘time and a quarter’ Duration: 12 Months (initially and then ongoing and long-term thereafter) IR35 status: Inside IR35 (Umbrella) Mechanical Design Engineer - Military Packaging Design Job Description: An opportunity to become part of Europe’s No. 1 Missile Systems Designer, as a Mechanical Design Engineer. You will work closely with other functional teams, to develop...

World Class Defence Organisation is currently looking to recruit a Technical Author subcontractor on an initial 12 month contract.  The role will be predominately working remotely from home.   Rate: £43.00 per hour Overtime Rate: Hours worked over the standard 37 hours per week, will be paid at ‘time and a quarter’ Location: Stevenage Hybrid / Remote working: The role will be 2 or 4 days per month in the office and the rest remote.  (some flexibility on this may be needed). Duration: 12 Months with very likely extension. Contracts are often ongoing and long-term thereafter.  IR35 status: Inside IR35 (Umbrella) Interview process: 2 Stage interview process. Initial Virtual or onsite – 2hrs. Author Test & meet the team - onsite for successful candidates.   Technical Author Job Description: To write technical documentation in Standard Generalised Mark-up Language (SGML), Extensible Mark-up Language (XML) and traditional formats for the Company's products in accordance with...

World Class Defence Organisation based in Stevenage, Hertfordshire is currently looking to recruit a MRP Controller / Production Planner Subcontractor on an initial 12 month contract. This role would suit a candidate who has a Defence / Aerospace background working as a MRP Controller, Materials Resource Planner, Controller Production Planner, Logistics Coordinator, Production Planner, Supply Chain Coordinator, Project Coordinator or Materials Controller. Skills required; Production Planning experience Logistics Experience SAP experience  Rate: £24.55 per hour Location: Stevenage   Hybrid / Remote working: full time onsite Contract: 37 Hours per week Overtime: Hours worked over 37 hours per week will be calculated at ‘time and a quarter’ Duration: 12 Months (and then ongoing thereafter)  IR35 status: Inside IR35 (Umbrella) Interview Process: one stage onsite interview   MRP Controller / Production Planner Job Description: The MRP Controller will be primarily responsible for...