4 customer service jobs found in Corsham

Service Management Lead +8 months + +Hybrid in Corsham +SC cleared role +Inside IR35 +£575 - £625 a day Skills: +SC clearance +ITSM +MOD We are seeking an experienced Service Management Lead (ITSM) to support a high-profile Ministry of Defence programme, delivering a new style of IT service model within a secure and complex environment. This is a key leadership role responsible for driving end-to-end IT service management, ensuring alignment with MoD standards, and embedding best practice across a multi-supplier ecosystem. Key Responsibilities Lead the design, implementation, and optimisation of ITSM processes (Incident, Problem, Change, Request, Service Level Management) Act as the primary interface between technical teams, suppliers, and MoD stakeholders Ensure service delivery aligns with MoD policies, security standards, and operational objectives Drive service performance, governance, and reporting (SLAs, OLAs, KPIs) Own Major Incident Management, ensuring...

Service Management Lead +8 months + +Hybrid in Corsham +SC cleared role +Inside IR35 +£575 - £625 a day Skills: +SC clearance +ITSM +MOD We are seeking an experienced Service Management Lead (ITSM) to support a high-profile Ministry of Defence programme, delivering a new style of IT service model within a secure and complex environment. This is a key leadership role responsible for driving end-to-end IT service management, ensuring alignment with MoD standards, and embedding best practice across a multi-supplier ecosystem. 🔧 Key Responsibilities Lead the design, implementation, and optimisation of ITSM processes (Incident, Problem, Change, Request, Service Level Management) Act as the primary interface between technical teams, suppliers, and MoD stakeholders Ensure service delivery aligns with MoD policies, security standards, and operational objectives Drive service performance, governance, and reporting (SLAs, OLAs, KPIs) Own Major Incident Management,...

Damp, Mould & Condensation Surveyor – North Somerset – Housing Association £37.33 Umbrella (Inside IR35) / £29 PAYE 37 hours per week Temporary Contract (3 Months) We are currently recruiting for a Damp, Mould & Condensation Surveyor to join a leading Housing Association, delivering a customer-focused surveying service across North Somerset and Bristol. This is a project-focused role where you will take ownership of damp and mould cases from initial inspection through to completion, ensuring works are delivered on time, within budget, and to a high standard. You will work closely with internal teams, contractors, and residents to manage repairs, resolve issues, and maintain excellent service delivery. The role is based out of Portishead, with travel across North Somerset and surrounding areas. Responsibilities Manage damp, mould, and condensation cases from inception to completion Conduct property inspections, identify defects, and diagnose building pathology...

A well-established defence organisation are urgently seeking experienced Project Controllers to support the delivery of several complex aerospace projects in Yeovil. Role: Project Controller Duration: 12 Months Pay: Up to £26 p/hr (Inside IR35 via Umbrella) Location: Yeovil (3 / 4 days onsite)As a Project Controller, you will play a critical role in maintaining project performance, ensuring data integrity, and supporting the Programme Manager to deliver projects on time and within budget. Key Responsibilities: Develop, integrate, and maintain the project master schedule and SAP WBS in line with contractual scope, baselines, and company procedures. Review, analyse, and track project performance cost, schedule, metrics and highlight variances with clear, data‑driven insights. Conduct critical path analysis, scenario modelling, and impact assessments. Prepare and present monthly Cost & Performance Reports (CPR). Maintain schedule baselines, process approved changes, and manage...