2 customer service jobs found in Glasgow

Prometheus / Grafana SME | Edinburgh / Bristol / London | £750/d | 6 Months | Hybrid | Financial Services | Financial Services | Hybrid | IT | In this role you will collaborate with Application Stewards and Site Reliability Engineers to confirm critical assets in scope for monitoring verification and uplift. Your responsibilities will include working with EMAS to analyse Prometheus scrape coverage, exporter deployment, and Grafana dashboard availability for critical applications. Key Capabilities/ Knowledge: Deep expertise in designing, implementing, and configuring: Prometheus Instrumentation strategy (exporters, service discovery, custom metrics). PromQL development for complex queries and performance analysis. Recording rules, alerting rules, and metric optimisation. High‑availability architectures, sharding, federation, and long‑term storage (e.g., Thanos, Cortex, Mimir). Grafana Dashboard and panel design with performance‑focused visualisations. Alerting configuration...

Job Title: Cyber Security Presales Consultant Role Type: Contract - Full time hours Length: 3 months initial Location: Remote (Candidates must be UK based) Rate: £600.00 - £650.00 Per Day (Inside IR35 via umbrella) Our client is looking for a accomplished, UK based Cyber Security Presales Consultant with the following experience. This role is ideal for a strong Cyber generalist with hands-on presales experience across a range of security solutions and services. Required experience - Strong presales background in cyber security, with the ability to support opportunities across pen testing, Microsoft Sentinel, and wider cyber security services. Experience with Microsoft Sentinel, Palo Alto, PAM, CyberArk, and Tenable. MSP experience is highly desirable, with exposure to multiple customers, varied environments, and commercial delivery. BPSS clearance is essential.If your profile demonstrates strong and recent experience in the above areas - please submit your application to...