2 other jobs found in Glasgow

Senior Medical Information Manager Type: Temporary Duration: 6 months initial Location: Remote Rate: up to £38 per hour (PAYE, INSIDE IR35) SRG are partnered with a leading Global Pharmaceutical Company who have an opportunity for a Senior Medical Information Manager to support the business on an initial 6 month contract. This is a full-time role and can be based remotely. This opportunity will provide a key support to the global team, working alongside the existing team members who currently manage Medical Information activities including handling escalated enquiries, reviewing documents and developing content as required. Main Responsibilities include: Handle Medical Information (MI) enquiries in an efficient and appropriate manner Collaborate with the MI function in the affiliate countries to ensure consistency and alignment in communication Provide product related, clinical guidance to sales & marketing teams Supporting Medical Information activities at...

Location: Remote, UK Day Rate: Up to £400 per day (Inside IR35) Duration: 6 months About the Client This is confidential at this stage due to the client's request. This will be disclosed during a call with our recruiters. How you’ll spend your day * Design, implement and maintain enterprise-scale contact centre solutions using Amazon Connect and the wider AWS ecosystem. * Build scalable voice, chat and task-based customer engagement solutions using Infrastructure as Code principles. * Configure and optimise contact flows, IVRs, routing profiles, agent hierarchies and custom Contact Control Panels (CCP). * Develop automation scripts and custom integrations to enhance customer and agent experiences. * Lead platform migrations and transformation projects, including migrations from legacy contact centre platforms. * Integrate Amazon Connect with third-party systems including CRM, ticketing and workforce management platforms. * Utilise AWS services such as...