May 29, 2026
Expleo is hiring a Client Experience Advisor to support a premium automotive client within their UK Client Relationship Centre. This role sits within the Customer Experience function and is focused on delivering modern luxury client experiences across the ownership journey.
You will engage with customers proactively and reactively, ensuring they are enjoying their vehicles, resolving concerns, and maintaining strong communication between clients, retailers, and partner networks.
Company: Expleo
Location: Coventry, UK
Rate: £24/hour (Inside IR35)
Contract Duration: Until May 2027
Key Responsibilities
Act as a primary point of contact for UK clients
Manage inbound & outbound communications (phone, email, chat, social media)
Deliver first-contact resolution wherever possible
Build strong relationships with clients and retail partners
Handle complaints with a client-first, solution-focused approach
Maintain accurate data within CRM systems
Collaborate across business...
| IR35 Status: |
Inside IR35
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CV-Library
Coventry, West Midlands
Contractor