14 customer care coordinator jobs found

Senior Project Manager - Customer Service & Case Management Transformation Location: Durrington, West Sussex Day Rate: £650-£750 per day (Inside IR35) Contract: 6 months initially, scope for up to 2 years - hybrid working arrangements Start Date: ASAP We are seeking an experienced Senior Project Manager to lead the delivery of major case management and customer service transformation programmes. This is a pivotal role focused on improving customer journeys, enhancing operational efficiency, and ensuring regulatory compliance through the implementation of modern case management platforms, workflow automation and data‑driven service processes. The ideal candidate will have deep expertise in customer service transformation within regulated environments, strong leadership across business and technical teams, and a proven track record of delivering complex digital change programmes. Key Responsibilities Programme & Delivery Leadership Lead end-to-end delivery of case...

VCF Consultant - SC Cleared Location: Hybrid - a couple of days per month in the Midlands Duration: 3 Months Start: Immediate Rate: Inside IR35 - £850 per day Job Description We are seeking an experienced SC Cleared VCF Consultant with strong expertise in VMware Cloud Foundation (VCF9) and NSX. The successful candidate will support a VCF9 greenfield engagement, working closely with the Lead Architect, customer and key suppliers to deliver and implement the agreed design. This role is focused on hands-on deployment, implementation support and technical consultancy across the full lifecycle of the VCF9 platform. Key Responsibilities Support the delivery of VCF9 greenfield deployments, implementing and configuring the platform in line with agreed designs. Contribute to design and requirements workshops, providing practical input from a deployment and delivery perspective. Produce and maintain deployment documentation and workbooks, including build guides, configuration steps and...

Location: National Grid Melksham Substation, Wiltshire Start Date: 13th April 2026 End Date: 13th October 2026 Hours: 08:00 - 17:30 (5 days per week) Job Type: Temporary Contract Rate: £650-£700 per day (Umbrella) IR35 Status: Inside IR35 (LTD not permitted) Overview of the Role: This position involves taking responsibility for the successful delivery of critical energy infrastructure schemes within a well-established utilities and infrastructure business. The role sits within the energy division and focuses on projects spanning electricity transmission, distribution networks, renewable developments, and new customer connections. You will manage projects from initial planning through to completion, ensuring delivery is safe, on schedule, within financial targets, and meets required quality standards. The role supports major UK energy clients such as National Grid, SSE, UK Power Networks, and SSEN, across a diverse portfolio of transmission, distribution, and substation...

We are recruiting for a SC Cleared Microsoft Endpoint Engineer on contract to work for our client based in Derby on contract who specialise in Defence. We are recruiting for someone who specialises in creating and managing OSD (Operating System Deployment) task sequences using Microsoft Endpoint Configuration Manager (MECM). The role involves designing, testing, and deploying Windows builds across the enterprise environment, ensuring devices are secure, standardized, and optimized with the required applications and configurations. Please note for this role our client requires current SC only candidates who are British Nationals. Overview As an MECM OSD (Operating System Deployment) Specialist, the candidate will design, build, and manage automated deployment solutions for Windows operating systems across enterprise environments. The role ensures end-user devices are delivered quickly, securely, and with consistent configurations, reducing setup time and supporting business...

The Interim Fleet Manager will oversee the efficient management of the Fleet department, ensuring smooth operations and compliance with regulations. This role requires strong organisational skills and a deep understanding of fleet management processes. Client Details This organisation is a well-established business, recognised for its customer focused operations. They operate as part of a large organisation, offering a structured and professional environment for their team. Description Manage the daily operations of the fleet, ensuring efficiency and cost-effectiveness. Ensure compliance with all relevant transportation and safety regulations. Oversee vehicle maintenance schedules and coordinate repairs as needed. Monitor and manage fuel usage to optimise costs. Develop and implement fleet policies and procedures to improve operations. Analyse fleet performance data and prepare regular reports for management. Collaborate with the logistics and retail teams to meet operational...

Infrastructure Project manager Bromley - hybrid 12 month contract Inside ir35 Role Summary: The Technology Infrastructure Project Manager (PM) is responsible for planning, coordinating, and delivering complex infrastructure initiatives across the Credit Portfolio. This role manages end-to-end execution of projects spanning servers, storage, cloud, networking, data centre operations, middleware, and platform engineering. The PM ensures scope, schedule, risk, and delivery governance are strictly managed while partnering with engineering, operations, and business stakeholders. This role requires strong delivery leadership, exceptional communication skills, and deep familiarity with enterprise infrastructure environments. Key Responsibilities: Project Delivery Execution Lead the full lifecycle delivery of technology infrastructure projects, including initiation, planning, execution, testing, deployment, and transition to operations. Develop and manage detailed project plans,...

Supply Chain Coordinator - 12 month contract - Samlesbury Aerodrome, Lancashire - £25.06 ph UMB or £18.75 ph PAYE (Inside IR35) The Umbrella rate quoted above is the Gross Umbrella rate (i.e. the rate we pay to the Umbrella Company inclusive of ALL employment costs). Please note, the rate paid by the Umbrella will be less, as will a Limited Deemed rate or Agency PAYE rate. Please get in touch to discuss the rates via these different payment vehicles. The Role As a Supply Chain Professional, you will play a fundamental role in supporting the Customer Operational requirements for our Saudi customer. You will be required to co-ordinate and deliver customer requirements within stringent timescales. Interaction with key stakeholders across all business functions is integral to the role. You will be responsible for managing a suite of orders through the end to end supply chain through to the delivery of the order book to the customer. The successful candidate must be proficient in...

A well established defence organisation are urgently seeking a proactive, hands on Project Officer to support the delivery of key projects within their Yeovil site. Role: Project Officer Duration: 12 Months Pay: Up to £26 p/hr (Inside IR35 via Umbrella) Location: Yeovil (3 / 4 days onsite)As a Project Controller, you will play a vital part in coordinating tasks, managing documentation, supporting risk and issue control, and ensuring smooth progress across a range of project activities. Key Responsibilities: Support the Programme/Project Manager in delivering project objectives and milestones. Carry out assigned project activities aligned with your technical skill set. Maintain programme/project documentation in accordance with quality and configuration plans. Coordinate project tasks and dependencies across the wider delivery team. Work closely with technical, functional and IPT (Integrated Project Team) stakeholders. Identify, capture and administer project risks, supporting...

CRM Marketing Operations Specialist Role: CRM Marketing Operations Specialist Industry: Media & Entertainment Specialism(s): CRM, Messaging, Braze, AEM, Quality Assurance, CRM Lifecycle Comms, Solution Design, Push, In-App, SMS Type: Contract, Inside IR35 Location: London (Hybrid) Pay Rate: £250 - £305 per day Start: April 2026 CRM Marketing Operations Specialist CPS Group UK are delighted to be working with a leading brand to appoint a CRM Marketing Operations Specialist to enable marketer strategies through knowledge and execution of messaging channel end-to-end solutions The CRM Marketing Operations Specialist is accountable across the messaging lifecycle, from solution design to build and deployment, to understanding the impact of the campaign. The role is critical to ensuring high-quality user experience through a rigorous quality assurance approach and peer feedback. This is a long-term, yearly rolling contract role. Role Requirements * Build, test and execute CRM...

A well-established defence organisation are urgently seeking experienced Project Controllers to support the delivery of several complex aerospace projects in Yeovil. Role: Project Controller Duration: 12 Months Pay: Up to £26 p/hr (Inside IR35 via Umbrella) Location: Yeovil (3 / 4 days onsite)As a Project Controller, you will play a critical role in maintaining project performance, ensuring data integrity, and supporting the Programme Manager to deliver projects on time and within budget. Key Responsibilities: Develop, integrate, and maintain the project master schedule and SAP WBS in line with contractual scope, baselines, and company procedures. Review, analyse, and track project performance cost, schedule, metrics and highlight variances with clear, data‑driven insights. Conduct critical path analysis, scenario modelling, and impact assessments. Prepare and present monthly Cost & Performance Reports (CPR). Maintain schedule baselines, process approved changes, and manage...

Head of Shafts – Health, Safety and Wellbeing Manager Location: (West Ruislip and Copthall area) Contract Type: Contract Inside IR35 Role Support the Head of Health, Safety and Wellbeing for Structures in Earthworks (West Ruislip and Copthall area) in the management of HSW for SCS activities, including the implementation of the H&S Management System (HSMS) to ensure compliance with ISO45001 certification and with Works Information. Regular liaison with other MWCC and works packages to ensure sharing of best practices, innovation and continuous improvement. The position plays the key role in helping to establish and maintain the highest and where possible, new industry Health and Safety standards for the project. The role may involve the managing of one or more direct reporting staff. Flexible working: We welcome you to ask about the flexibility you need. This might be part-time, remote working, or compressed hours for example. Anyone who applies for a role can ask about...

Job Title: Project Manager – SAP S/4HANA & CX Transformation Location: Reading - 2 day Employement type: Contract/Permanent Job Type: 6 months- Inside IR35 Role overview: Project Manager – SAP S/4HANA & CX Transformation Role Overview An experienced Project Manager is required to lead the delivery of a greenfield SAP S/4HANA and SAP CX transformation for a mid-market organisation. This role requires a delivery leader who has successfully managed end-to-end SAP programmes of similar scale and complexity, with a strong command of SAP Activate methodology, and the ability to balance structure with pragmatic execution. Key Responsibilities Project Leadership & Governance Own the end-to-end project plan, milestones, and delivery across all SAP Activate phases * Establish and manage governance structures including status reporting, RAID logs, and steering committees * Ensure alignment across stakeholders, workstreams, and delivery partners Delivery Management Lead...

PMO Analyst (Project Portfolio & Governance) Sector: Engineering / Infrastructure / Technology £27 per hour Umbrella *INSIDE IR35* 12 Month Contract Coventry   We are looking for a highly analytical PMO Analyst to join our portfolio team. This is a pivotal role where project governance meets digital innovation. You won't just be tracking milestones; you will be building the dashboards and reporting frameworks that drive multi-million-pound decision-making across our entire project estate.   The Role As the PMO Analyst, you will act as the "engine room" for our project portfolio. Your role  is to ensure governance is robust, schedules are aligned, and data is visualized in a way that tells a clear story to our stakeholders. From JQL scripting in Jira to architecting Tableau dashboards, you will be the technical expert who ensures our delivery stays on track.   Key Accountabilities: Support the implementation of portfolio-wide standards, document control, and rigorous...

World Class Defence Organisation based in Stevenage, Hertfordshire is currently looking to recruit a MRP Controller / Production Planner Subcontractor on an initial 12 month contract. This role would suit a candidate who has a Defence / Aerospace background working as a MRP Controller, Materials Resource Planner, Controller Production Planner, Logistics Coordinator, Production Planner, Supply Chain Coordinator, Project Coordinator or Materials Controller. Skills required; Production Planning experience Logistics Experience SAP experience  Rate: £24.55 per hour Location: Stevenage   Hybrid / Remote working: full time onsite Contract: 37 Hours per week Overtime: Hours worked over 37 hours per week will be calculated at ‘time and a quarter’ Duration: 12 Months (and then ongoing thereafter)  IR35 status: Inside IR35 (Umbrella) Interview Process: one stage onsite interview   MRP Controller / Production Planner Job Description: The MRP Controller will be primarily responsible for...