13 customer experience coordinator jobs found

World Class Defence Organisation based in Stevenage, Hertfordshire is currently looking to recruit a MRP Controller / Production Planner Subcontractor on an initial 12 month contract. This role would suit a candidate who has a Defence / Aerospace background working as a MRP Controller, Materials Resource Planner, Controller Production Planner, Logistics Coordinator, Production Planner, Supply Chain Coordinator, Project Coordinator or Materials Controller. Skills required; Production Planning experience Logistics Experience SAP experience  Rate: £24.55 per hour Location: Stevenage   Hybrid / Remote working: full time onsite Contract: 37 Hours per week Overtime: Hours worked over 37 hours per week will be calculated at ‘time and a quarter’ Duration: 12 Months (and then ongoing thereafter)  IR35 status: Inside IR35 (Umbrella) Interview Process: one stage onsite interview   MRP Controller / Production Planner Job Description: The MRP Controller will be primarily responsible for...

Housing Officer Barnstaple | Hybrid (2 days on site) Rate: £28 per hour (Umbrella, Inside IR35) Initial contract: 3 months Start: 13th April 2026 Hours: 37 hours per week (Monday-Friday, 9am-5pm) A local authority is seeking an experienced Housing Officer to provide high-quality frontline housing advice and homelessness prevention support. This is a rewarding opportunity to make a direct impact within the community, helping individuals and families maximise their housing options and prevent homelessness. What you will do as Housing Officer: ·Provide timely, high-quality housing advice and assistance to customers via office, telephone, and home visits ·Assess housing needs and support individuals in finding suitable housing solutions ·Actively work to prevent homelessness using council policies and early intervention strategies ·Investigate homelessness applications and make decisions in line with legislation and codes of practice ·Liaise with landlords, mortgage...

Software Engineer Watford - hybrid 6 month contract Inside ir35 Group expectations: Meets customer needs related to simple products and services while following standardised protocols. Develops personal capabilities using formal and informal training opportunities, while also coaching others as required. Identifies shortcomings in existing processes, systems and procedures, then uses established change management programmes to deliver prescribed outcomes and/or provide support services. Reviews non-compliance issues within current IT Security processes, systems and procedures, and works with guidance to ensure solution of ad hoc problems within the assigned unit and/or discipline. Helps others use and benefit from the existing knowledge management systems. Analyses customer needs and defines and delivers prescribed products by performing designated development/engineering activities using established systems. Keeps track of risk parameters and identifies and reports any major...

World Class Defence Organisation based in Stevenage (the role can be a split of working Onsite and Working From Home) is currently looking to recruit a Bid Coordinator on an initial 6 month contract, with very high prospect of extension.    This role would suit a candidate who comes from a strong background of working as a Bid Coordinator, Bid Manager, Bid Specialist or Bid Writer.  An Engineering background would be great.  A background of working in the Defence or Aerospace industry would be great.    Rate: £50 per hour Overtime Rate: Hours worked over 37 hours per week will be calculated at ‘time and a quarter’ Location: Stevenage Hybrid / Remote working: This role will be 2 or 3 days per week onsite. Duration: 6 Months with very likely prospect of extension. Contracts are often ongoing and long-term.  IR35 status: Inside IR35 (Umbrella) Interview process: One stage video interview   Bid Coordinator Job Description: The Test Equipment New Business Support (TE NBS) role...

Advanced Vehicle Efficiency Attribute Leader Reference: (phone number removed) Umbrella Rate: £33.99/hr (Inside IR35) Are you ready to take the lead in shaping the future of vehicle efficiency? This exciting opportunity as an Advanced Vehicle Efficiency Attribute Leader offers the chance to work on innovative projects that push the boundaries of modern luxury and engineering excellence. Joining this company means contributing to groundbreaking developments in the automotive industry, where your expertise will drive real-world impact and sustainable solutions. If you're passionate about data-driven decision-making and delivering intelligent, optimised energy solutions, this is the role you've been waiting for. What You Will Do: • Support the Efficiency Product Owner in delivering optimised energy nodes to achieve vehicle efficiency attributes such as driving range and energy consumption. • Collaborate with diverse stakeholders and engineers during the initial phases of...

Vehicle Efficiency Integration Engineer - (phone number removed) - £27.30/hr umbrella rate Are you ready to drive innovation and make a real impact in the automotive industry? This is your chance to join a forward-thinking company that's shaping the future of vehicle efficiency. As a Vehicle Efficiency Integration Engineer, you'll be at the forefront of cutting-edge projects, helping to optimise performance while aligning with customer trends and legislative requirements. If you're looking for a role that offers professional growth, exciting challenges, and the opportunity to work on meaningful initiatives, this is the perfect opportunity for you. What You Will Do: - Conduct strategic target setting for the Vehicle Efficiency attribute, including competitive analysis and benchmarking. - Coordinate and contribute to virtual verifications and data analysis for the Vehicle Efficiency attribute. - Assess and negotiate target compatibility between the Vehicle Efficiency attribute...

Our OEM Client based in Gaydon, is searching for a Vehicle Engineering & Integration Technical Group Leader to join their team, Inside IR35. This is a contract position with a proposed end date of 1st March 2027. Umbrella Pay Rate: £33.64 per hour. The Opportunity: Vehicle Engineering & Integration Technical Group Leader driving the development of new and existing vehicle architectures within JLR. Drive and lead the engineering integration of new and updated technologies within a vehicle zone(s) into new and existing vehicle architectures. Drive functional and attribute target delivery, acting as the voice of the customer to lead any arbitration required within the development process. Develop vehicle level end-to-end technical delivery plans for key systems, identifying inter-dependencies and maturation versus customer requirements, throughout virtual and physical test phases. Lead Technical Problem Resolution Cross-Squad / cross-Zone including escalation as required....

Technical Administrator ARM are recruiting a highly organised and proactive Administrator to join our team supporting the A30/A35 DBFO project based near Exeter. This is a fantastic opportunity for someone who thrives in a fast-paced environment and enjoys being at the heart of day-to-day operations. **Must have experience working in a highways enviroment. 6-month contract £14-£15.50 per hour PAYE - Inside IR35 only. The Role As an Administrator, you will play a key role in ensuring the smooth running of the office by providing efficient and professional administrative support to the wider team. You'll be involved in a variety of tasks that help maintain organisation, improve productivity, and support project delivery. Key Responsibilities Manage incoming and outgoing communications, including emails, phone calls, and post Maintain accurate electronic and paper filing systems Schedule and coordinate meetings, appointments, and events Prepare and distribute agendas,...

Senior Project Manager - Customer Service & Case Management Transformation Location: Durrington, West Sussex Day Rate: £650-£750 per day (Inside IR35) Contract: 6 months initially, scope for up to 2 years - hybrid working arrangements Start Date: ASAP We are seeking an experienced Senior Project Manager to lead the delivery of major case management and customer service transformation programmes. This is a pivotal role focused on improving customer journeys, enhancing operational efficiency, and ensuring regulatory compliance through the implementation of modern case management platforms, workflow automation and data‑driven service processes. The ideal candidate will have deep expertise in customer service transformation within regulated environments, strong leadership across business and technical teams, and a proven track record of delivering complex digital change programmes. Key Responsibilities Programme & Delivery Leadership Lead end-to-end delivery of case...

VCF Consultant - SC Cleared Location: Hybrid - a couple of days per month in the Midlands Duration: 3 Months Start: Immediate Rate: Inside IR35 - £850 per day Job Description We are seeking an experienced SC Cleared VCF Consultant with strong expertise in VMware Cloud Foundation (VCF9) and NSX. The successful candidate will support a VCF9 greenfield engagement, working closely with the Lead Architect, customer and key suppliers to deliver and implement the agreed design. This role is focused on hands-on deployment, implementation support and technical consultancy across the full lifecycle of the VCF9 platform. Key Responsibilities Support the delivery of VCF9 greenfield deployments, implementing and configuring the platform in line with agreed designs. Contribute to design and requirements workshops, providing practical input from a deployment and delivery perspective. Produce and maintain deployment documentation and workbooks, including build guides, configuration steps and...

Location: National Grid Melksham Substation, Wiltshire Start Date: 13th April 2026 End Date: 13th October 2026 Hours: 08:00 - 17:30 (5 days per week) Job Type: Temporary Contract Rate: £650-£700 per day (Umbrella) IR35 Status: Inside IR35 (LTD not permitted) Overview of the Role: This position involves taking responsibility for the successful delivery of critical energy infrastructure schemes within a well-established utilities and infrastructure business. The role sits within the energy division and focuses on projects spanning electricity transmission, distribution networks, renewable developments, and new customer connections. You will manage projects from initial planning through to completion, ensuring delivery is safe, on schedule, within financial targets, and meets required quality standards. The role supports major UK energy clients such as National Grid, SSE, UK Power Networks, and SSEN, across a diverse portfolio of transmission, distribution, and substation...

PMO Analyst (Project Portfolio & Governance) Sector: Engineering / Infrastructure / Technology £27 per hour Umbrella *INSIDE IR35* 12 Month Contract Coventry   We are looking for a highly analytical PMO Analyst to join our portfolio team. This is a pivotal role where project governance meets digital innovation. You won't just be tracking milestones; you will be building the dashboards and reporting frameworks that drive multi-million-pound decision-making across our entire project estate.   The Role As the PMO Analyst, you will act as the "engine room" for our project portfolio. Your role  is to ensure governance is robust, schedules are aligned, and data is visualized in a way that tells a clear story to our stakeholders. From JQL scripting in Jira to architecting Tableau dashboards, you will be the technical expert who ensures our delivery stays on track.   Key Accountabilities: Support the implementation of portfolio-wide standards, document control, and rigorous...

World Class Defence Organisation is currently looking to recruit a Project Officer subcontractor on an initial 12 month contract.   Rate: £30.00 per hour Location: Bolton Hybrid / Remote working: Hybrid role of 3 days per week onsite Contract: 37 Hours per week Overtime: Hours worked over 37 hours per week will be calculated at ‘time and a quarter’ Duration: 12 Months (initially and then ongoing and long-term thereafter) IR35 status: Inside IR35 (Umbrella)      Interview Process: One stage onsite Interview Project Officer Job Description: This role will require you to work with the Manufacturing project teams in delivering missiles and test equipment throughout their product life-cycles and in accordance with established company project control methodologies. The role of Project Officer provides support to a range of deliverables across multiple Manufacturing task areas and can provide a stepping stone for further progress within a project management environment. The Project...