17 customer service specialist jobs found

ServiceNow Specialist (ITSM) 📍 London or Manchester (Hybrid) 📅 12-Month Contract 💼 Inside IR35 🔒 Active SC Clearance Required My client, a global technology organisation delivering a large-scale digital transformation programme. They are looking for a hands on ServiceNow Specialist with strong ITSM experience to design, configure, and implement enterprise-level solutions. Key Responsibilities Design and deliver ServiceNow ITSM solutions Configure platform components (Business Rules, Client Scripts, Flow Designer) Gather and translate business requirements into technical solutions Manage core ITSM modules (Incident, Problem, Change, Request) Work with CMDB and CSDM frameworks Build and support integrations (REST/SOAP APIs, IntegrationHub) Lead stakeholder workshops and solution design sessions Essential Skills Active SC Clearance (must already hold) Proven experience with ServiceNow ITSM implementations Strong configuration and development experience within ServiceNow...

Role : ServiceNow Specialist - Must have active SC clearance Location : Manchester, UK Type : Contract Inside IR35 via Umbrella Mode of work : Hybrid 3-day onsite in a weekJob Description: Must Haves: ServiceNow Specialist - Must already hold SC clearance Active Extensive hands-on experience delivering ServiceNow implementations in enterprise environments (ITSM as a minimum) Proven ability to design, configure, and implement ServiceNow solutions Advanced experience with: Business Rules, Script Includes, Flow Designer, Client Scripts. Solid understanding of ServiceNow data model, CMDB, (CSDM 5) and core platform capabilities Experience building and supporting secure integrations (REST/SOAP APIs, Oauth, IntegrationHub) Ability to define and implement data mappings and transformation logic Experience with incident, problem, change, and request Experience leading customer onboarding, workshops, and solution design sessions Strong capability to translate business requirements into...

Talentmark is recruiting for a Training Specialist (blood glucose & ketone solutions) to join a company in the diagnostics industry on a contract basis for 12 months. Salary: Paying between £185 - £240 per day PAYE / £240-£300 per day UMB (inside IR35) Training Specialist Role: Deliver Expert Training: Provide and record product training for internal and external customers, ensuring compliance with our client's standards. Customer Support: Handle training-related inquiries, from product installation to ongoing contract support, offering occasional troubleshooting and technical assistance as needed. On-Site Activities: Support hardware/software implementations during product launches.Your Background: Demonstrates depth of scientific knowledge, both theoretical and practical, in a medical setting. Strong communication, time management, and decision-making skills. Proven ability to work collaboratively in a team environment and independently manage responsibilities. Full...

Talentmark is recruiting for a Training Specialist (blood glucose & ketone solutions) to join a company in the diagnostics industry on a contract basis for 12 months. Salary: Paying between £185 - £240 per day PAYE / £240-£300 per day UMB (inside IR35) Training Specialist Role: Deliver Expert Training: Provide and record product training for internal and external customers, ensuring compliance with our client's standards. Customer Support: Handle training-related inquiries, from product installation to ongoing contract support, offering occasional troubleshooting and technical assistance as needed. On-Site Activities: Support hardware/software implementations during product launches.Your Background: Demonstrates depth of scientific knowledge, both theoretical and practical, in a medical setting. Strong communication, time management, and decision-making skills. Proven ability to work collaboratively in a team environment and independently manage responsibilities. Full...

Talentmark is recruiting for a Training Specialist (blood glucose & ketone solutions) to join a company in the diagnostics industry on a contract basis for 12 months. Salary: Paying between £185 - £240 per day PAYE / £240-£300 per day UMB (inside IR35) Training Specialist Role: Deliver Expert Training: Provide and record product training for internal and external customers, ensuring compliance with our client's standards. Customer Support: Handle training-related inquiries, from product installation to ongoing contract support, offering occasional troubleshooting and technical assistance as needed. On-Site Activities: Support hardware/software implementations during product launches.Your Background: Demonstrates depth of scientific knowledge, both theoretical and practical, in a medical setting. Strong communication, time management, and decision-making skills. Proven ability to work collaboratively in a team environment and independently manage responsibilities. Full...

On behalf of our client, we are seeking to recruit several Mechanical Fitter to join on an initial 12-month contract. As a Mechanical Fitter you will be responsible for carrying out manufacturing and test tasks within the mechanical department, in accordance with product certification procedures, defined workmanship standards, allocated budgets and timescales to meet project objectives. Role: Mechanical Fitter Pay: £28.35 Per hour via Umbrella rate Contract: Monday to Friday, 37 Hours a week,12-month contract Location: Filton IR35 Status: Inside Security Clearance: BPSS Start however will required to gain SC Clearance Responsibilities Certify the product in line with the product certification procedure. Maintain product certification and approval via regular audits. Possess a versatile skill base with the capability to apply these skills across a range of tasks. Be fully conversant with all equipment, tools and measuring instruments associated with the manufacturing...

Rubicon Consulting is currently recruiting for a Field Services Support Operations Specialist on a 12 month contract located in Hartlepool. This role falls INSIDE IR35 Role Summary The Field Services Support Operations Specialist provides logistical and technical assistance to field teams, ensuring smooth operations and client satisfaction. Responsibilities: Support administrative and tactical readiness for technicians deploying to offshore wind projects. This role ensures that technicians have the resources they need (i.e. computers, PPE, etc.) to effectively deploy to our project sites. Support the Resource Management Leader in building deployment schedules and communicate schedules to technicians and site operations leaders. Manage and maintain documentation and systems that support resource deployment Qualifications * High school diploma or equivalent; additional technical training is a plus. * Strong organizational and multitasking skills. * Excellent...

On behalf of our client, we are seeking to recruit a Manufacturing Assembly & Integration Engineer Lead on an initial 12-month contract basis. As the Manufacturing Assembly & Integration Engineer your focus will be to ensure that our products are built efficiently and to budget. A key member of the Manufacturing Engineering team, you will carry out activities in support of multi-project manufacturing. Role: Manufacturing Assembly & Integration Engineer Pay: £32 - £35 per hour Umbrella rate Location: Bolton Contract: Monday to Friday, 37 hours per week, 12 months IR35 Status: Inside SC Clearance: SC however can start on BPSS Responsibilities Compilation and update of Manufacturing Instructions. Design, Commissioning and proving of associated tooling. Support the industrial validation process using FMEA's, FAI's etc. Resolution of technical problems that may arise during the manufacturing process. Route card changes as a result or rework activities. Management of...

Client base is St Neots, Cambridgeshire but the role can be REMOTE (client site visits and meetings at St Neots as required).  Summary Acts as a design authority for an engineering discipline with medium complexity. Completes assignments on multiple projects of moderate size or portions of major projects in a cost-effective manner and in accordance with contract specifications, quality standards, safety requirements, and cybersecurity policies and standards. Core Responsibilities Technical contribution Acts as a technical lead and approves design deliverables. Reviews all project documents for conformity, safety, cybersecurity, and quality assurance requirements. Anticipates and solves unprecedented design problems, crucial issues, and/or unique conditions. Serves as a specialist in the application of advanced concepts and methods. Defines focus areas / priorities for design to ensure technological excellence. Customer and Sales Works with the customer to shape and...

Change & Release Manager £475 day rate (Inside IR35), Hybrid working Parity is delighted to partner with our client, a public sector organisation, who are looking to recruit an experienced Change & Release Manager to join a high-profile government services environment. This role is responsible for leading change enablement activities, ensuring effective release coordination, managing service delivery risks, and driving continual service improvement across a complex IT estate. You will act as the process owner for Change Enablement, working closely with customers, technical teams, service managers, and senior stakeholders to ensure successful delivery of services while maintaining compliance with industry and government standards. Key Responsibilities Manage customer expectations and communicate service risks, dependencies, and impacts. Plan, coordinate, and oversee releases and associated interdependencies. Identify, assess, and mitigate risks that could affect service...

Systems Engineer 6 month contract Based in Portsmouth Offering £60ph Inside IR35 Do you have experience across the whole systems lifecycle? Do you have experience working on MilSatComs? Do you want to work with an industry-leading company? If your answers are yes to these, then this could be the role for you! As the Systems Engineer, you will be working alongside a market-leading Defence and Aerospace company who are constantly growing and developing. They are always looking to bring on new talents such as yourself and further develop your skills to enable you to grow within the company and industry! Due to the nature of the work you will be involved in, you will be required to obtain high-level MOD Security Clearance. You will be involved in: Support the Systems Engineering process, culture, competency and discipline, on day-to-day business activities, enabled by adequate Methods & Tools (M&T) products and services This support spans all aspects of the system...

Systems Engineer - Nuclear Hardening 6 month contract Based in Portsmouth Offering £80ph Inside IR35 Do you have working knowledge of Nuclear Hardening? Do you have experience working on MilSatComs? Do you want to work with an industry-leading company? If your answers are yes to these, then this could be the role for you! As the Systems Engineer - Nuclear Hardening, you will be working alongside a market-leading Defence and Aerospace company who are constantly growing and developing. They are always looking to bring on new talents such as yourself and further develop your skills to enable you to grow within the company and industry! Due to the nature of the work you will be involved in, you will be required to obtain high-level MOD Security Clearance. You will be involved in: Support the Systems team in designing a compliant equipment installation design with associated test plans and compliance evidence This support spans all aspects of the system lifecycle from initial...

Systems Engineer - EMC/TEMPEST 6 month contract Based in Portsmouth Offering £70ph Inside IR35 Do you have experience with EMC/TEMPEST? Do you have experience working on MilSatComs? Do you want to work with an industry-leading company? If your answers are yes to these, then this could be the role for you! As the Systems Engineer - EMC/TEMPEST, you will be working alongside a market-leading Defence and Aerospace company who are constantly growing and developing. They are always looking to bring on new talents such as yourself and further develop your skills to enable you to grow within the company and industry! Due to the nature of the work you will be involved in, you will be required to obtain high-level MOD Security Clearance. You will be involved in: Support the Systems team in designing a compliant equipment installation design with associated test plans and compliance evidence This support spans all aspects of the system lifecycle from initial design through...

Talentmark are recruiting for a Site Supervisor to join a multinational, multi-industry company, on a contract basis for 3 months initially, with possible extension. This role is fully site-based in Norwich.  Salary: Up to £321.77 pd PAYE or £425.76 pd via umbrella. This role is inside IR35. Site Supervisor Role: Supervise and coordinate the work of internal and external resources and equipment technical specialists. Plans on-site project activities. Coordinates agreement between the customer and external resources. Serves as a project representative by building and maintaining effective relationships. Manages the subcontractors on-site.Your Background: National Grid Competent Person.  Be SSSTS or SMSTS trained. Experience with substations, installation, commissioning and site management. An electrical background. NEBOSH  or IOSH would be an advantage. The Company: Our client is a multinational company in a range of industries including, renewable energy and healthcare...

Our client has an opportunity for an SAP Time Functional Consultant to join them on a contract basis for 12 months with possible extension. You will be responsible for the design, configuration, implementation, and support of the SAP Time Management (PT) module. Role: SAP Time Functional Consultant Location: Broughton, Flintshire - 3 days onsite as a minimum Hours: 35 hours Clearance: BPSS required to start Hourly Rate: Up to £86.00 per hour via Umbrella, inside IR35 What you'll be doing: Business Requirements: Gather, analyse, and document business requirements from stakeholders related to time and attendance processes, including working time, absences, overtime, and shift planning. System Configuration: Design and configure SAP Time Management (PT) solutions, including time schemas (PE01), time rules (PE02), time types, absence types, work schedules, and public holiday calendars. Integration: Ensure seamless integration of the SAP Time Management module with other SAP...

On behalf of our client, we are seeking to recruit a Systems Engineer on an initial 6 -month contract. As the Systems Engineer will join a team who is responsible for the satellite communication solutions which include antenna equipment and management software. In this role you will Support the Systems Engineering process, culture, competency and discipline, on day-to-day business activities, enabled by adequate Methods & Tools (M&T) products and services. Role: Systems Engineer Pay: £60 per day Via Umbrella Location: Portsmouth Contract: Monday- Friday, 37 Hours per week, 6 Months contract IR35 Status: Inside Security Clearance: Security Clearance required on submission, UK eyes only Essential Responsibilities Identify the stakeholder for the solution to be developed and capture their needs and expectations. Identify boundary of the solution to be developed. Elicit and validate requirements whilst considering the complete system lifecycle. Design and define...

Technical Publications Specialist. Military Helicopter programme Location: Gosport - Hybrid Working (3 days onsite) Security Clearance: SC Required Contract Duration: 6 Months Rate: £40-£44 per hour (37.5hr per week) Inside IR35 The Role: We are seeking an experienced Technical Publications Specialist to join a high-profile aerospace and defence programme supporting the CH-47 Chinook platform. This is an exciting opportunity to take a lead role within a specialist publications team, ensuring the delivery of high-quality technical documentation in support of critical defence operations. The successful candidate will act as a subject matter expert within the technical publications function, supporting publication delivery, stakeholder engagement, quality assurance, and continuous improvement activities. This role would suit an experienced technical publications professional with strong aerospace or defence sector experience and a background in leading publication activities...