3 send lsa jobs found

IT Service Desk Analyst  Remote Based  INSIDE IR35 The IT Service Desk serves as the single point of contact for all supported IT services. Managing incidents and requests, ensuring effective communication at all times.   On a day-to-day basis an IT Service Desk Analyst is responsible for logging and prioritising incidents accurately, providing first contact resolution for a variety of IT incidents and facilitating access management requests to ensure users only have access to the IT resources required to carry out their duties.   KEY RESPONSIBILITIES  Provide a single point of contact for all supported IT services, responding to incidents and requests. Deliver outstanding customer service by answering all calls promptly, remaining courteous and professional at all times. Use effective communication to proactively manage customer expectations. Log all incidents and requests in the appropriate software, ensuring all relevant information is recorded accurately. Provide Tier 1...

World Class Defence Organisation is currently looking to recruit a Technical Author subcontractor on an initial 12 month contract.  The role will be predominately working remotely from home.   Rate: £43.00 per hour Overtime Rate: Hours worked over the standard 37 hours per week, will be paid at ‘time and a quarter’ Location: Stevenage Hybrid / Remote working: The role will be 2 or 4 days per month in the office and the rest remote.  (some flexibility on this may be needed). Duration: 12 Months with very likely extension. Contracts are often ongoing and long-term thereafter.  IR35 status: Inside IR35 (Umbrella) Interview process: 2 Stage interview process. Initial Virtual or onsite – 2hrs. Author Test & meet the team - onsite for successful candidates.   Technical Author Job Description: To write technical documentation in Standard Generalised Mark-up Language (SGML), Extensible Mark-up Language (XML) and traditional formats for the Company's products in accordance with...

Product Change Leader/Project Manager   Up to £46.82 per hour. Inside IR35   Certain advantages are hiring for a Project Manager based in Filton. This role is on an initial 12 month contract basis and is hybrid.     The company:   We are working with a leading aerospace manufacturer that pioneers cutting-edge aviation and space solutions. Their aircraft are recognized globally for efficiency, innovation, and design excellence.   The role: The core of your role will be to drive product changes (mods) through the Aircraft Change Process. You will represent the SA Wing “Value Stream Management” department, with some exposure to senior management-led forums both locally and transnationally. You will work with a wide network of stakeholders, both locally and transnationally. You will be responsible for the end to end project management of the mods you’re allocated. You will be accountable for the on Time, Cost and Quality delivery of those mods. Additionally there may be...