2 customer service jobs found in Sheffield

UX Designer 6 Month Contract £450 - £475 per day Outside IR35 North West (once per week in the office) We are looking for an additional UX Designer, who will be supporting the design of customer self-service and agent-facing portals within an agile environment. The role involves creating wireframes, facilitating design workshops, and collaborating closely with Product Owners, Business Analysts, Solution Architects, and developers. You will actively participate in sprint ceremonies, contribute to iterative design improvements, and ensure all solutions are aligned with user needs and business objectives. Across multiple phases, you will lead user testing, incorporate feedback, document key decisions, and secure stakeholder sign-off at critical stages. The ideal candidate will have strong experience in user-centred design, usability testing, and stakeholder engagement, with the ability to manage complex deliverables and provide clear recommendations to resolve design challenges....

Project Manager – Rolling Stock Location: Derby (2–3 days per week in the office) Contract: 12‑month rolling contract (likely extension) IR35 Status: Outside IR35 About the Role Morson Vital are supporting a major rail engineering business to recruit an experienced Project Manager to deliver a range of rolling stock engineering, maintenance, overhaul, and upgrade projects. You’ll be responsible for ensuring projects are delivered safely, on time, within budget, and to the quality expected by customers. This includes planning, reporting, coordinating engineering teams, managing suppliers, and maintaining strong customer relationships. Key Responsibilities * Lead end‑to‑end delivery of modification, maintenance, overhaul, or upgrade projects. * Maintain control of time, cost, quality, and safety throughout the project lifecycle. * Own the project plan (WBS, schedule, risks, budget, quality & safety plans). * Coordinate engineering, operations, materials,...