11 customer service jobs found

Spectrum IT are recruiting for a Contract 1st Line Support Analyst to join our Eastleigh client on an initial 3-6 month contract. This is an outside IR35 role and onsite working 5 days per week. Candidates for this role must be able to be onsite daily. As 1st Line Support you will be proactive in triaging and solving IT support issues both desk side and via phone/email. You will provide IT support across multiple sites, ensuring users receive prompt and effective resolution to IT issues. Key Responsibilities Provide 1st line support via desk-side, phone, and email Log, triage, and resolve tickets within agreed SLAs Escalate complex issues to 2nd/3rd line teams where required Support end users across hardware, software, and network queries Assist with onboarding/offboarding users and device setup Key Skills & Experience: Windows 7 - 11 support Office 365 / Microsoft 365 administration Active Directory Microsoft Exchange / email troubleshooting Service Desk / ticketing...

We have a fantastic opportunity for a proficient BMS Service Engineer to join a well-established building controls business working on multiple contracts in London on a contract basis. This contract position offers an excellent hourly rate paid weekly ( outside IR35) Company Profile Our client is a household name in the world of BMS providing full turnkey solutions to the Building Energy Management sector since the late 90’s. With their wealth of expertise, they are able to secure projects of all size and type and deliver a best-in-class service from design all the way to end user handover. The Role of the BMS Service Engineer As a BMS Service Engineer you will be responsible for the pre-planned and reactive maintenance of Building Management Systems, predominantly across London. You will have in-depth knowledge of BMS (Building Management Systems) hardware including fault finding, wiring and networking. You will possess the knowledge and experience to be involved with small...

Project Manager – Rolling Stock Location: Derby (2–3 days per week in the office) Contract: 12‑month rolling contract (likely extension) IR35 Status: Outside IR35 About the Role Morson Vital are supporting a major rail engineering business to recruit an experienced Project Manager to deliver a range of rolling stock engineering, maintenance, overhaul, and upgrade projects. You’ll be responsible for ensuring projects are delivered safely, on time, within budget, and to the quality expected by customers. This includes planning, reporting, coordinating engineering teams, managing suppliers, and maintaining strong customer relationships. Key Responsibilities * Lead end‑to‑end delivery of modification, maintenance, overhaul, or upgrade projects. * Maintain control of time, cost, quality, and safety throughout the project lifecycle. * Own the project plan (WBS, schedule, risks, budget, quality & safety plans). * Coordinate engineering, operations, materials,...

HIRING: SC Cleared Service Delivery Engineer (SDE) | Outside IR35 | Remote/ Cambridgeshire | Urgent 🚀 * Contract * SC Cleared Service Delivery Engineer * £505 OutsideIR35 * Remote | Initial 2 weeks onsite We are looking for an experienced SC Cleared Service Delivery Engineer to join a fast paced managed services environment on an initial 3 month Outside IR35 contract, with strong potential for extension. This role is primarily remote, with an initial onboarding period onsite in Cambridgeshire for the first 2 weeks with minimal travel thereafter. You will take technical ownership of customer platforms, ensuring stability, performance, and continuous improvement across modern cloud and endpoint environments. Essential Skills: 🚀Active SC Clearance (required) 🚀Strong experience working within a Managed Services (MSP) environment 🚀Proven background in Microsoft Intune and modern endpoint management 🚀Solid experience with Microsoft Azure and Entra ID / Azure AD 🚀Experience...

The Interim Quality Consultant position offers an exciting opportunity to support quality assurance processes within this FMCG manufacturing business. This temporary role based in West Coast of Scotland site requires a detail-oriented professional with expertise in quality standards and compliance. Client Details The hiring company is a global organisation operating within the FMCG industry. They are known for their commitment to delivering high-quality products and maintaining exceptional standards within their Engineering & Manufacturing processes and service some of the worlds most exciting brands. Description Support the site management team to deliver the Quality plan by: Coordinating and managing Quality activities in line with agreed timescales, escalating any slippages. Providing technical support, coaching, knowledge, and training to all relevant employees to ensure actions are robustly implemented. Highlighting site nonconformances and working with the site to...

Role : Project Quality Manager Location: Remote Home-based with quarterly travel (Travel locations will be Dublin Ireland, Berlin, Germany and other countries across Europe) Contract: Outside IR35 (Limited contract) Contract duration: 12 months to start - project runs until the end of 2028.. Our Client is an Energy technology company are seeking to recruit Project Quality Manager. The role is for a contract position of 12 months Outside IR35. Our client has 150-year legacy of innovation and will focus on energy transformation, new technologies, decarbonization and Innovative leading-edge technology. Key Responsibilities Interface with Customer to ensure all Quality Requirements are understood and added to controlling documentation as required. Manage contract deliverables liaising with Engineering, Supply Chain Management, Manufacturing and Projects as necessary. Produce and manage Project Quality Plans ensuring all inspections and tests are carried out during Engineering,...

2nd Line Support Engineer (Contract) Location: Fully Remote Rate: £180 per day (Outside IR35) Contract: 2 months Our client, a leading managed services provider, is hiring a 2nd Line Support Engineer to support a diverse client base across the UK. This role offers the opportunity to work in a fast-paced MSP environment, resolving complex technical issues and contributing to high-quality service delivery. What you’ll do Provide 2nd line technical support across a multi-client environment Troubleshoot Microsoft 365 issues (Exchange Online, Teams, SharePoint, OneDrive, Azure AD) Support and configure Aruba networking (APs, switches, infrastructure) Diagnose network issues across TCP/IP, DNS, DHCP, VLANs and connectivity Manage and update tickets through ITSM tools, ensuring SLA adherence You’ll work closely with 1st and 3rd line teams to ensure timely resolution, while contributing to documentation and continuous service improvement. What we’re looking for Proven...

Role: Project Quality Manager Location: Remote working with travel to Dublin and Germany Start Date: ASAP Duration: December 2028 Pay Rate: DOE OUTSIDE IR35 Job Profile - Project Quality Manager Position in Organization Reports to the Project Lead Liaises directly with Customers and Customers' Representatives. Liaises with Suppliers on Quality matters Liaises at all levels internally to ensure Quality Requirements are achieved. Limits of Authority Represents our client on quality matters at meetings with Customers / Customers' representatives. Represents our client on quality matters with Suppliers. Authority to produce Quality Documentation on behalf of the business. Key Responsibilities Interface with Customer to ensure all Quality Requirements are understood and added to controlling documentation as required. Manage contract deliverables liaising with Engineering, Supply Chain Management, Manufacturing and Projects as necessary. Work with Engineering to ensure...

D365 CE, Copilot & Microsoft Fabric Specialist - OUTSIDE IR35 - Contract - Partner  I'm looking for an experienced D365 CE and Microsoft Fabric specialist to take ownership of both the data infrastructure and the delivery of a Copilot agent within our CRM environment. This is a dual-focus role: you'll be building the foundations in Microsoft Fabric  ingesting and modelling the data sources that will power AI  and then delivering that capability as a Copilot agent in D365 CE as the first live use case. The infrastructure you build will be designed for reuse, giving the organisation the ability to extend AI-driven agents across other platforms and business areas over time. This is a hands-on role suited to someone comfortable working from the ground up defining requirements, shaping architecture, and guiding business users through what's being built and why. Key Responsibilities Design and build the Microsoft Fabric infrastructure required to support AI and Copilot workloads,...

We have an exciting, long-term opportunity for an experienced Contract Commissioning Engineer to join our customer based in Yorkshire. This role offers an OUTSIDE IR35 determination, meaning we can accept candidates who would like to operate through their own PSC. Our customer is a well-respected provider of technical machinery, designed and developed in the UK and sold globally. They serve various industries, including FMCG, chemical, and automation. Due to a prestigious project win, they are looking for skilled contractors to support their project teams. As a Commissioning Engineer, you will play a crucial role in supporting the implementation of mechanical and instrumentation equipment, ensuring installations are completed to the highest standards and in compliance with project specifications. Key Responsibilities- Contract Commissioning Engineer - Yorkshire -Oversee and execute both dry and wet commissioning activities. -Collaborate with a team to ensure mechanical and...

SharePoint / Microsoft 365 Application Developer required by our market leading client in Bristol. This will be a 3 month initial contract, likely to extend and will sit Outside IR35. We are looking for an experienced SharePoint / Microsoft 365 Application Developer to support ongoing digital transformation projects. This is a hands-on role requiring strong technical expertise, problem-solving skills, and the ability to deliver independently in a fast-paced environment. Key Responsibilities: * Design, develop, and maintain SharePoint Online sites, libraries, lists, and workflows. * Build custom solutions using Power Apps, Power Automate, and PowerShell. * Develop modern SharePoint components using SPFx (SharePoint Framework). * Integrate Microsoft 365 services including Teams, OneDrive, Azure AD, and Exchange Online. * Migrate content from legacy SharePoint or file systems into SharePoint Online. * Create reusable templates, components, and governance-aligned...