53 contact centre advisor jobs found

Join Our Team as a Customer Service Advisor in a growing contact centre! Are you passionate about providing outstanding customer service? Do you thrive in a fast-paced environment? If so, we have an exciting opportunity for you to join our client's team as a Customer Service Advisor for a Contact Centre in Kirkby, Liverpool! About the Role: As a Customer Service Advisor, you will be the first point of contact for customers, handling both inbound calls. Your calm and empathetic approach will help guide customers through their inquiries, ensuring they receive the support they need during critical moments. Working Pattern: Full-time position with a 6-week rolling rota. Fully on Site for training then hybrid (3 days in office) Shifts will be between 8 AM - 8 PM Monday to Friday, and 9 AM - 5:30 PM on weekends (1 Saturday and 1 Sunday every 6 weeks).Key Responsibilities: Manage incoming calls from customers, addressing their questions and concerns while updating the system with...

Join Our Team as a Customer Service Advisor! Are you passionate about providing top-notch customer service? Do you thrive in a fast-paced environment where every day brings new challenges? If so, we have an exciting opportunity for you! Our client is looking for dedicated Contact Centre Agents to join their team temporarily and deliver exceptional support to customers. Position: Customer Service Advisor Contract Type: Temporary ongoing Working Pattern: Full Time - Shifts between 7am and 7pm Location: Working from Home What You'll Do: Provide first-rate service through inbound calls from customers regarding their accounts. Assist customers via Digital Mail Service and Web Chat. Update systems while handling sensitive customer data. Guide customers to the right resources and escalate inquiries as needed. Resolve customer queries at the first point of contact, utilising your excellent communication skills.What We're Looking For: Strong customer service background...

Senior HR Advisor – 13 Month Fixed Term Contract Contract type: Fixed term, full time Salary: Circa £35,000 per annum Location: Manchester City Centre Are you an experienced HR professional ready to make a meaningful impact? This is an exciting opportunity to step into a Senior HR Advisor role where you’ll shape people strategies, influence organisational development, and support managers across a diverse and fast paced environment. In this role, you’ll work closely with HR Business Partners and senior leaders to deliver strategic HR interventions that drive performance, engagement, and positive change. What You’ll Be Doing Deliver a tailored HR service to designated business areas, supporting bespoke people plans and strategic initiatives. Lead and implement HR projects aligned with organisational goals. Analyse HR data, identify trends, and recommend targeted solutions. Support organisational development and guide managers through complex employee relations...

Customer Experience Advisor - Temp Sheffield £23,582 per annum Temporary up to 31 March 2027 Full Time, 37 hours per week We are looking for brilliant people with a passion for delivering great customer service. You may never have considered working for a Housing Association before, but if you enjoy building relationships, are driven to find solutions and like to work at a fast pace then we want to hear from you. Our wider benefits: * Salary of £23,582 per annum. * 37 Hours per week with no evening or weekend work * Agile working - a 50/50 mix of working from home and at our Sheffield city centre base * Generous holiday entitlement – which includes 27 days plus 12 bank holidays * Benefits which include: * Excellent flexible working scheme, family-friendly perks, * SYHA Rewards - employee discount scheme, which offers cash back and shopping discounts. Plus, advice and resources on healthy eating, financial wellbeing, exercise and mastering your mental health...

Are you immediately available? We are currently recruiting for our client based close to Manchester for a Customer Service Advisor for a not-for-profit business. You will be working with a supportive team and for a business who are truly passionate about providing excellent customer service. This is an ongoing temporary assignment until the end of April and offers an immediate start! This role is paying £12.71ph initially, rising to £13.74ph after completing successful training period! Previous experience within customer service is essential! Experience within housing would be advantageous but is not essential. The role requires an excellent communicator both over the telephone and via e-mail with a friendly and empathetic character, with a problem-solving outlook. What will you be doing as a Customer Service Advisor? Being the first point of contact for all customers in relation to housing rents and repairs Taking rents payments, arranging repairs and maintenance, and...

Job Title: Customer Care Advisor Location: Sutton Coldfield Contract Details: Temp-to-Perm (3-month temp contract, subject to performance evaluation) Salary: £13.00ph About Our Client: A leader in plan services, expand their team to cater to the growing demand for newly launched plans. Essential role in providing compassionate and informative support to our customers. Responsibilities: Handle inbound enquiries and sales from prospective customers interested in our plan services. Follow up on email leads and make outbound calls to warm prospects. Operate within FCA regulatory guidelines, ensuring compliance without hard-selling. Engage in confident and informative conversations to make the purchasing process simple, easy, and stress-free. Participate in a rigorous QA process with monitored calls and feedback. Excellent customer service skillsEssential (Knowledge, skills, qualifications, experience): Previous contact centre experience, both inbound and outbound. Strong...

Customer Service Advisor (Temporary Role) Winchester To start ASAP until the end of April. TBC Pay Rate- £12.80- £13.50 per hour Are you a people person who loves solving problems and making a difference? We're looking for a Customer Service Advisor who can bring professionalism, empathy, and a can-do attitude to the busy Customer Service Team. You'll be the friendly face and reassuring voice that helps residents, visitors, and businesses get the support they need. What You'll Do Be the first point of contact for customers via phone, email, online, and face-to-face in our reception. Handle a variety of enquiries, from simple questions to more complex issues - and make sure every customer leaves with a clear answer. Keep records accurate and up to date using the customer information systems. Work closely with colleagues across the business to deliver joined-up solutions. Support new team members and share your knowledge.Why You'll Love It Here Impact: Your work will directly...

Customer Excellence Co-ordinator Kenilworth, Warwickshire About Us Lantra is a leading awarding body for land-based industries in the UK and the Republic of Ireland. We develop quality training courses and nationally recognised qualifications, delivered through a network of training Provider Partners. As we go through an exciting period of growth, we are now looking for a Customer Excellence Co-ordinator to join us on a full-time basis for a fixed-term contract from April 2026 to September 2026. The Benefits - Salary of £28,000 per annum - 25 days’ annual leave, increasing with service - Defined contributory pension scheme or pension auto-enrolment scheme - Professional development and career growth opportunities - Collaborative and friendly work environment - Employee assistance scheme - Hapi – employee benefits and wellbeing platform - Medical cash plans - Enhanced maternity and adoption pay - Rewards for length of service - Health and wellbeing events and initiatives - Free...

We are currently seeking a dynamic EHS Advisor for a data centre construction project in Frankfurt. The project spans 12 months and involves high-risk construction activities including MEP installation, commissioning, and integration of critical systems. You will act as a key point of contact for all health, safety, and environmental matters on site, driving a proactive safety culture and ensuring that operations are fully compliant with German and international standards. Key Responsibilities: Develop and implement site-specific EHS strategies in alignment with company and client standards. Monitor high-risk activities such as working at height, hot works, and electrical commissioning. Perform routine EHS inspections and lead audits. Maintain all EHS documentation, including RAMS (Risk Assessments and Method Statements), permits, incident reports, and training logs. Provide inductions and deliver regular toolbox talks to all site personnel. Engage subcontractors to promote...

Customer Service Advisor Do you enjoy building relationships with customers and colleagues and are looking for genuine career opportunities? Then there's a role here for you! We're currently looking for understanding people to join our contact centre teams supporting our home insurance customers across our various banking brands. Pay: £14.40p/hr Contract Type: Temporary Contract Length: 6 months Start Date: May 2026 Working Pattern: Full Time, 35 hours per week Shifts: Monday to Friday (8 AM - 6 PM), Saturday (9 AM - 1 PM) - every other Saturday with a weekday offLocation: Based in Halifax, our newly refurbished office is just a 10-minute walk from Halifax train station. Plus, enjoy the convenience of free parking on-site!.What You'll Do: As a Home Customer Service Consultant, you'll be taking customer calls and doing your best to help them with our products, taking time to understand what matters to them. You will be the first point of contact for customers, and will help in...

Our client works in partnership with a major UK high street bank, managing their personal lending services. We are looking for a Customer Service Advisors to join their Contact Centre team in Newcastle to provide support to customers, calling with enquiries and requests about their loan account. Our client is putting their customers at the heart of everything they do every day. Is that you? Do you have a passion for helping make things simple and easy for customers? Do you enjoy getting your teeth into supporting with more complex requests that may need teamwork with colleagues from other areas? Do you get satisfaction from knowing you've helped achieve the right outcome for a customer, and even better getting it right first time? Then this is a role you will be interested in. What are we looking for in our Customer Service Advisors? Sociable, helpful and eager to provide excellent customer service to customers. Able to work in a fast-paced environment, ensuring defined...

A leading housing organisation is looking for up to 6 Call Centre Officers to work either Monday till Friday (35 hours per week) with 1 hr break to be based in a busy contact centre in Chelmsford to start on the 23rd March. Start date for these roles is the 23rd March and is non-negotiable due to training taking place in the first 2 weeks. If you are not available to start on this date and are not available to attend the training, please do not apply. Training will be paid. Please be aware these roles will be based full time in the office until you pass your working from home sign off which can take a couple months at least. As one of our Customer Service Advisors you'll be the first point of contact in providing outstanding customer service to a diverse range of our customers and residents, over the phone and digital channels including emails and social media. In this varied role you'll be providing advice and assistance on a range of housing queries and booking repairs...

Job Title: HSE Advisors (Multiple Roles) Location: Finland (Data Centre Construction Programme) Contract Type: Contract – 12–18 Months (Ongoing) Start Date: ASAP (Flexible for the right candidate) Overview We are currently looking to hire multiple HSE Advisors to join a major data centre construction programme in Finland. This is an exciting opportunity to become part of one of Europe’s largest and most ambitious infrastructure developments, with a programme of works expected to run for more than 6 years. These roles will support the delivery of a large-scale, fast-paced construction project, ensuring the highest standards of health, safety and environmental performance are maintained across site operations. Data centre experience is desirable but not essential, making this an excellent opportunity for HSE professionals looking to transition into the rapidly expanding data centre sector. Key Responsibilities Support the implementation and monitoring of the project Health,...

Job description: Job Title: Domestic Cleaner Trust: NHS Property Services Location: Worle Health Centre BS22 6HB Pay Rates: £12.51 per hour Shift Patterns: Monday to Friday 5am – 7am About the Trust NHS Property Services partner with customers to enable excellent patient care by acting as a trusted advisor to the NHS and by providing the best estate solutions. They manage 2,700 properties with 6,300 customers across England, which accounts for approximately 10% of the total NHS estate. Their properties range from listed buildings to new integrated care centres and include hospitals, GP practices and offices. Our 6,000 colleagues have expertise in every area of estates and facilities management within the NHS. Key Responsibilities · To assist in general cleaning of the hospital wards and other clinical areas. · To ensure infection control policies are adhered to which ensures we maintain the highest standards of cleanliness. · Responsible for the safe use of cleaning...

Job Title: Domestic Cleaner Trust: NHS Property Services Location: Knowle West Healthy Living Centre - BS4 1WH Pay Rates: £12.51 per hour Shift Patterns: M-F, 05:00-07:00 or 05:00-13:00 About the Trust NHS Property Services partner with customers to enable excellent patient care by acting as a trusted advisor to the NHS and by providing the best estate solutions. They manage 2,700 properties with 6,300 customers across England, which accounts for approximately 10% of the total NHS estate. Their properties range from listed buildings to new integrated care centres and include hospitals, GP practices and offices. Our 6,000 colleagues have expertise in every area of estates and facilities management within the NHS. Key Responsibilities · To assist in general cleaning of the hospital wards and other clinical areas. · To ensure infection control policies are adhered to which ensures we maintain the highest standards of cleanliness. · Responsible for the safe use of cleaning...

Job Title: Domestic Assistant Location: Seaford Medical Practice - BN25 1DH Peacehaven Children & Families Centre - BN10 8NF Newhaven Rehabilitation Centre - BN9 9HH Hours: 5pm til 11pm / 6pm til 9pm - Ad Hoc Bank Shifts Pay rate: £12.51ph Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, then NHS Property Services Ltd is the place for you. About the Trust NHS Property Services partner with customers to enable excellent patient care by acting as a trusted advisor to the NHS and by providing the best estate solutions. They manage 2,700 properties with 6,300 customers across England, which accounts for approximately 10% of the total NHS estate. Their properties range from listed buildings to new integrated care centres and include hospitals, GP practices and offices. Our 6,000 colleagues have expertise in every area of estates and facilities management within the NHS. What you’ll be responsible for: ·...

Job Title: Domestic Cleaner Trust: NHS Property Services Location: Knowle West Healthy Living Centre - BS4 1WH Pay Rates: £12.51 per hour Shift Patterns: M-F, 05:00-07:00 or 05:00-13:00 About the Trust NHS Property Services partner with customers to enable excellent patient care by acting as a trusted advisor to the NHS and by providing the best estate solutions. They manage 2,700 properties with 6,300 customers across England, which accounts for approximately 10% of the total NHS estate. Their properties range from listed buildings to new integrated care centres and include hospitals, GP practices and offices. Our 6,000 colleagues have expertise in every area of estates and facilities management within the NHS. Key Responsibilities · To assist in general cleaning of the hospital wards and other clinical areas. · To ensure infection control policies are adhered to which ensures we maintain the highest standards of cleanliness. · Responsible for the safe use of cleaning...

Temporary to Perm Sales Executive - £12.21 per hour + commission We are pleased to be working with a friendly and established company based in Romsey which is looking for a Temporary Sales Advisor depending on business demands. This role will involve providing customers with help . Full training and support will be provided and the hours will be 9-5.30 Monday to Friday. Key Responsibilities: * Upselling and cross selling on every opportunity presented in order to increase revenue * Identify and maximise bookings opportunities through fact finding/service and vehicle detail checking and, where appropriate, use special promotions to secure returning customers bookings * Use your high standards of service skills to influence customers to make bookings decisions in advance of dates required * Support customers with all of their motor related needs by using in depth product knowledge to best present the services available and maximise different booking opportunities * Place...

Head of Income Collection – Temporary Accommodation & Housing Gateway Ltd -Enfield Council – EN1 3XY 3 Months Contract Full time HYBRID – 2 days on site £334.45 PAYE/£440 UMB I am currently representing Enfield Council who are offering an initial temporary contract for a period of 3 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience. We are looking for Head of Income Collection based at Civic Centre, EN1 3XY The provision of good quality, secure, private housing solutions for Enfield residents is a key priority in the Council’s Good Growth Housing Strategy. The Housing Advisory Service (HAS) and Housing Gateway Ltd (HGL) are the strategic lead in this area; understanding the market, pressures for residents and creating solutions that contribute to a balanced housing market. The aim of both services is to secure the provision of good quality, affordable accommodation, whilst...

Airworthiness and Regulatory Compliance Manager – Shanghai, China. Our Aerospace client offers long term steady work prospects to suitable candidates with Airworthiness and Regulatory Compliance Manager experience. Strongfield have been supporting the civil aircraft programs in China for around 16 years now. If you have interest to live and work in Shanghai, without long hours and high pressure, please forward your CV in the first instance for review.  This is an opportunity for candidates that would like steady long-term work on a new Civil aircraft program, whilst giving them time to see and explore Asia and its culture. Our client has modern facilities and equipment, and they respect the experience that successful candidates can bring to them. We will work with you throughout the whole process until you arrive and are integrated into Shanghai life. If Asia has been on your list of continents to see and experience, maybe this could be the opportunity for you. With...