12 contact centre agent jobs found

Join Our Team as a Contact Centre Agent - working from home! Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where your communication skills shine? If so, we want you to join our dynamic team as a Contact Centre Agent! Shifts: Monday to Friday 8am to 8pm and Saturday 8am to 2pm Who We Are: We are an organisation dedicated to providing top-notch service on behalf of our client, a prominent company in the industry. As a Contact Centre Agent, you will play a crucial role in being the first point of contact for our customers, ensuring their needs are met with professionalism and care. What You'll Do: As a Contact Centre Agent, your primary responsibilities will include: Handling up to 70 customer calls per day, addressing inquiries, and resolving issues with a friendly and positive attitude. Delivering high-quality customer service while adhering to established procedures and service levels. Using your initiative to...

Join Our Team as a Contact Centre Agent - working from home! Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where your communication skills shine? If so, we want you to join our dynamic team as a Contact Centre Agent! Shifts: Monday to Friday 8am to 8pm and Saturday 8am to 2pm Who We Are: We are an organisation dedicated to providing top-notch service on behalf of our client, a prominent company in the industry. As a Contact Centre Agent, you will play a crucial role in being the first point of contact for our customers, ensuring their needs are met with professionalism and care. What You'll Do: As a Contact Centre Agent, your primary responsibilities will include: Handling up to 70 customer calls per day, addressing inquiries, and resolving issues with a friendly and positive attitude. Delivering high-quality customer service while adhering to established procedures and service levels. Using your initiative to...

Brook Street are working with our esteemed client based in Watford to recruit multiple Contact Centre Agents on an initial 3-month temporary contract. We are looking to recruit multiple people to support during an especially busy period for this contact centre, with potential extensions on offer past the initial 3-month period. This is a fully office-based role, so the ability to commute to Watford on a regular basis is essential. Role - Contact Centre Agent Location - Watford Pay Rate - £12.21 per hour Duration - Initially 3 Months Hours - 37 hours per week, ranging from 8am-8pm including weekends We are looking for outgoing individuals who have previous experience working in customer service, which can be over the phone or face to face customer service experience. You will be expected to handle a high volume of inbound calls and log each call on the CRM system, although full training will be given it will be useful for candidates to be comfortable with basic IT systems....

Are you a Workflow & Real-Time Analyst, seeking a new challenge? Do you have passion for future vehicle development? If so, Expleo have an opportunity for you! Our client, a prestigious Automotive Manufacturer, is currently recruiting for a Workflow & Real-Time Analyst to join their Customer Relationship Centre team, supporting Supply Chain & Production Planning. As a Workflow & Real-Time Analyst you will monitor live service performance, manage resources in real time, and produce insightful reports to support operational decisions, to ensure optimal service levels, efficient staffing, and a smooth customer experience. A key part of your role will involve supporting the modernisation of the workflow management system, transitioning from legacy platforms to a more advanced workforce management ecosystem. Based in Warwickshire, you will be supporting, a dedicated and enthusiastic team, on a contract basis. Responsibilities of the Workflow & Real-Time Analyst...

Customer Experience Agent Certain Advantage is hiring for a Customer Experience Agent based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Experience Agent to join their existing customer experience team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Blended contact centre role Sales through service Handle a large volume of telephone and email enquiries Dealing with inbound bookings Appointment Booking Schedule Sales appointments efficiently for both inbound and outbound enquiries, Ensuring a smooth handover to the sales team. Arranging renewals...

Call Centre Agent * Four day working week * South Shields Town Centre * Temporary contract ongoing * 9am-7pm * £12.25 per hour A number of Call Centre Agents are wanted to join a leading research business in South Shields. In this role, you'll be responsible for conducting telephone surveys with a diverse range of people. Your primary goal is to collect accurate and detailed information while providing an excellent customer experience on every call. We're looking for people who are target-driven, positive, and professional, with a strong ability to meet daily and weekly goals. The company pride themselves on their strong client relationships, and that starts with their employees. If you have great time management skills, a can-do attitude, and are willing to engage in training to master your craft, this is a fantastic opportunity for you. * Pay: £12.25 per hour, increasing to £12.40 per hour after a successful first month. * Hours: 37 hours a week, working 4-day...

A Housing Association is currently looking for a number of Commercial Property Officers on a temporary basis for about 3 months. Key responsibilities are as follows Ensure our properties are managed to a high standard, with commercial customers receiving a professional, compliant and property management service. Meet all financial and service KPI’s through monitoring arrears, collection rates, property inspections and effective strategic void management. Build effective commercial relationships with internal and external stakeholders, customers, contractors and suppliers. Ensure compliance in all aspects of commercial property management, including Health and Safety, Building and Fire Safety regulations. Responsible for all rent and service charge billing and collection and to ensure all new lettings, lease renewals and rent reviews are completed in a timely manner. Provide an excellent professional and personal landlord service to all commercial tenants (existing and...

Prism 7 Resourcing is now recruiting Transport Administrator for one of our client based in WR12 area. This is an excellent opportunity for a candidate who is looking for career development and progression within a dynamic and expanding department. The Role: As a Transport Administrator, you will play a key role in coordinating daily transport activities, handling customer communication, preparing export documentation, and supporting the sales and operations teams. You will ensure that enquiries, schedules, and documentation are managed efficiently and professionally. Key Responsibilities: * Manage daily email correspondence with customers, agents, and internal teams. * Assist with scheduling and allocation of vehicles and drivers for UK and European operations. * Support route planning and monitor the progress of daily schedules. * Prepare and process customs entries and export documentation, including commercial invoices, MRNs, and export manifests. * Prepare, issue,...

Logistics Agent - £12.60 per hour - Full-Time Location: Truro, TR1 Hours: Full-Time, On-Site Start Date: ASAP Duration: On-Going About the Role Manpower is recruiting on behalf of a leading gas company for a Logistics Agent to join their team on an on-going assignment in Truro. This is an exciting opportunity to be part of a skilled team, supporting customers and logistics processes. As a Logistics Agent, you'll play a key role in planning, scheduling, correcting issues, providing excellent customer service, administrative support and information exchange between depots to ensure smooth daily operations. Key Responsibilities Serve as the first point of contact for customer queries and orders. Enter and manage order details accurately in company systems. Support scheduling and logistics coordination to ensure timely deliveries. Liaise with internal departments to resolve issues and maintain workflow. Perform general administrative and office support tasks as required....

Do you have a background collecting debt or working in a call centre or have experience within telesales? Do you want to work in a busy environment which is supportive, challenging and nurturing which exposes you to lots of training? If so, then this is the job for you! This is a 9 month fixed term contract to cover a maternity leave, with the potential to go permanent. Benefits: Uncapped monthly commission (on average £250 per month)! 33 days holiday including bank holidays (pro rata for the 9 month contract) Life Insurance Pension Contributions of 3% after 3 months Dedicated training programme with ongoing support Our client are UK leaders within debt resolution. They are a close-knit, friendly business where you’re not just a number! You will be  working with a team to deliver exceptional customer service to their customers who are in arrears with their utility bills. You will be  working closely with customers to help them resolve their utility debt by walking them...

Housing Officer – Contract (Temporary) – Central London Are you an experienced Housing Officer seeking an exciting temporary opportunity in Central London? We are actively recruiting for a dedicated Housing Officer to join a dynamic team, delivering exceptional housing services and ensuring resident satisfaction. This is a fantastic chance to work with a reputable organization on a 3-month ongoing contract, with competitive rates and excellent benefits. Job Title: Housing Officer Location: Central London Job Type: Temporary – 3 months ongoing Salary: £26.00 per hour LTD company rate | PAYE equivalent: £22.31 per hour (inclusive of holiday) Candidate Responsibilities for the Housing Officer Actively listen to residents and promptly address their concerns to foster positive relationships. Build strong, visible relationships with residents and stakeholders to enhance community engagement. Ensure ongoing maintenance of housing schemes, including repairs, cleaning, and grounds...

Home Ownership Administrator £24,242.40 per annum Bedford (Hybrid working) Fixed Term Contract – 12 months Full-Time Are you looking to join a dynamic team where your administrative skills and customer focus will make a real difference? bpha is seeking a proactive and enthusiastic Home Administration Assistant to support our Home Ownership team. You’ll play a vital role in delivering timely administrative support, ensuring smooth operations, and providing excellent service to our customers and colleagues. This role is a hybrid working role, you are required to work two days at our head office in Bedford and three days working from home. You may also be required to work additional days in the office as and when your role and the business requires you to do so, living at a commutable distance to the office is essential. As an Administration Assistant you will be: * Providing direct administrative support to the Home Ownership team, including legal enquiries and data entry. *...