87 customer liaison officer jobs found

Resident Liaison Officer - Properties around London- Internal & External Planned Maintenance  Salary: £18-£20ph Location: Properties Around London (M25) Job Type: Temporary to Permanent  Fortus Recruitment Group is a leading recruitment agency specialising in the repairs & maintenance industry. We are currently working with a well-established client who is seeking a skilled Resident Liaison Officer to join their internal & external planned maintenance team in the properties around London (M25). This role focuses on internal projects and involves working in occupied properties and offices. Key Responsibilities: Appointment Booking: Coordinate and schedule appointments to visit occupied properties, ensuring minimal disruption to residents. Condition Surveys: Conduct surveys to assess property conditions prior to and post-work. Resident Support: Handle resident complaints and concerns, providing a high level of customer service and maintaining positive...

My Glasgow based client is seeking a Maintenance Officer to join them on a temporary basis. The successful candidate will be responsible for delivering an efficient, maintenance service across a designated housing patch, ensuring high standards of customer service, property condition, tenant safety, and compliance. Key Responsibilities * Manage reactive repairs and void properties, including inspections, raising work orders, monitoring contractor performance, and minimising rent loss. * Oversee estate services (landscaping, cleaning) to ensure quality, value for money, and contractor accountability. * Conduct property inspections to ensure safety compliance, insurance requirements, and asset condition reporting. * Process alterations, medical adaptations, insurance claims, and improvement applications in line with policy. * Project manage planned and cyclical maintenance contracts, ensuring delivery to quality standards and KPI targets. * Support tenant safety...

Job Title Resident Liaison Officer Expected Start Date ASAP Expected Pay Rate (Candidate Rate) £35,000+ Expenses (Please specify) Overnight stays if required Hours of work (Please specify) 37 hours Shift Patterns (Please give details) Monday-Friday Duration 6 Months to be made permanent Flexible Working (Home/Hybrid/Office) Onsite Office Location (If hybrid/Office Based) Any Specific Days in the office Onsite Any additional travel required Travel to sites Overview of the role - Team / Projects / Key challenges Company Overview: Green Funding Solutions is a rapidly growing organisation, expanding from a small operation to a 100-strong team in just three years, generating between £70m-£100m in revenue. The company specialises in securing external funding for green solutions, supporting vulnerable customers and households through energy efficiency and healthcare innovations such as insulation, solar panels, heat pumps, and low-carbon heating systems. Team...

Housing Officer (Interim – 3 Months) Hertfordshire | Hybrid / Remote | Patch visits approx. 3 days per week An experienced Housing Officer is required for a 3-month interim assignment managing a general needs patch across Hertfordshire. This is a varied, frontline role covering core housing management functions, with a particular need for someone confident handling anti-social behaviour cases alongside wider tenancy management responsibilities. The role will involve managing day-to-day tenancy issues including ASB, estate and property inspections, tenancy sustainment, safeguarding concerns and liaison with partner agencies. You’ll work autonomously across your patch, ensuring issues are resolved promptly and residents receive a consistent and professional service. While this is a mixed housing management role, solid ASB experience is essential, including handling complaints, taking proportionate enforcement action and working collaboratively with internal teams and external...

Marks Consulting Partners are currently looking for a Housing Officer to work with one of our Housing Association clients in Hertfordshire. What the Job Will Be Doing * Manage tenancies effectively, assessing household needs and signposting residents to appropriate support. * Review tenant circumstances regularly and advise on suitable future housing options. * Oversee mixed‑tenure patches, ensuring compliance with policies for leaseholders, shared owners and managing agents. * Represent the organisation at court and external meetings, acting as a key liaison with community stakeholders and resident groups. * Prepare and present court documentation to support legal action when required. * Work collaboratively across teams to deliver a seamless, customer‑focused housing service. * Reduce rent and service‑charge arrears through proactive income management. * Manage antisocial behaviour cases and tenancy/lease breaches, working with internal and external...

Job Purpose To deliver high quality teaching and learning and assessment in one or more pathway areas in range of locations as stated above. To deliver stand alone and embedded contextualised learning programmes in line with local and national priorities To deliver learning programmes that are, flexible, tailored, have multiple entry points to cohorts of learners within employability, enterprise and fee-paying contextDirectly Responsible For: Learners Directly Responsible To: Pathway Leader  Main Areas of Responsibility: To teach a maximum of 24 hours/week within one or more curriculum pathway areas in a variety of contexts and locations. To use innovative methods of delivery including digital ICT, within a contextualised and embedded context. To provide initial advice guidance and assessment for learners. To plan and deliver; high quality, appropriate and relevant learning activities. To participate in course development including design of training packages and to develop...

Business Administration Officer £28k-£30k per annum DOE, plus benefits Wakefield/Hybrid (1 day per week) Full Time, Monday to Friday, Permanent Concept Recruitment are working with our Wakefield city centre based client to recruit an experienced Business Administration Officer on a full time, permanent basis. Our client is offering: * 37.5 hours per week, Monday to Friday, office based with 1 day WFH * 23 days holiday entitlement in addition to statutory holidays * 1 paid volunteering day per year * 3% contributory pension scheme * Contribution to daily parking charges * Discretionary bonus, based on personal and company performance This is a fantastic opportunity to join a customer focussed specialist commercial consultancy providing effective, high quality administration, organisational and operational support to the business. Key responsibilities will include but will not be limited to: * Administrative and operational support * Customer, client...

Join a well-established Housing Association in a rewarding Complaints Handler role where you will play a vital part in improving the customer experience and ensuring residents feel heard, supported and informed. This Complaints Handler position offers the opportunity to work within a busy housing environment, helping to investigate and resolve complaints while ensuring services continue to improve for residents. The role is offered on an initial 6–8 week temporary contract, with the potential to extend depending on service demand. You’ll be working closely with the Customers & Communities and Operations teams, acting as a key point of contact for residents and ensuring complaints are managed effectively, fairly and within policy timescales. This is a fantastic opportunity for someone who values excellent customer service, clear communication and delivering positive outcomes for residents. We’d love to hear from anyone with experience as a Complaints Handler, Customer...

About the Role: We are seeking a proactive and customer-focused Tenant Liaison Officer to provide vital support to our tenants and internal teams. In this role, you will help ensure compliance inspections and improvement works are completed efficiently, while delivering an outstanding customer experience. You will act as the first point of contact for tenants, contractors, and colleagues, and play a key role in maintaining safe, welcoming, and well-maintained homes. Key Responsibilities of a Tenant Liaison Officer: Support customers and internal teams to gain access for compliance inspections and improvement works. Take ownership and responsibility for delivering consistently high standards of service within your team and across the business. Remain positive, solution-focused, and committed to the social value derived from delivering exceptional services to tenants and colleagues. Work collaboratively across teams to develop and deliver communications that keep customers...

The Resident Liaison Officer (RLO) is a comprehensive and multifaceted role, central to the smooth operation and successful delivery of projects within a residential setting. The primary responsibilities of an RLO revolve around serving as the critical link between the project management team, contractors, and the residents affected by construction or renovation works. TASKS Building Relationships - An RLO must establish and maintain strong relationships with residents through various communication methods, including in-person meetings, phone calls, and digital correspondence. Similarly, building solid relationships with internal stakeholders (e.g., Project Manager, Contractor Manager, Site Managers, Quantity Surveyor, and tradespeople) and external stakeholders (e.g., client project teams and property management companies) is crucial. Coordination and Communication - The role involves booking residents for investigations or works, updating reports and trackers for the site...

Resident Liaison Officer Harlow District Council 12 months, Full Time £200 per day umbrella Location: Harlow Vivid Resourcing are delighted to be supporting Harlow Council to recruit 3 temporary Resident Liaison Officers on a 12-month basis. Please note that this post requires the successful individual to be based on site a minimum of 3 days per week. You must be able to drive and have access to a car. Job Purpose: The Resident Liaison Officer (RLO) acts as a vital link between residents and contractors, ensuring effective communication and addressing resident concerns during construction or refurbishment projects. The Role: Communication: Serve as the primary point of contact for residents, providing updates on project progress and addressing any concerns or complaints. Resident Engagement: Foster positive relationships with residents, ensuring they are informed about the work being carried out and the expected timelines. Problem Resolution: Handle resident complaints...

One of the UK's leading national children’s charities are seeking an enthusiastic Funding Applications Administrator to join their dedicated, experienced and growing team of professionals as they embark on a journey of expansion in Newcastle under Lyme.  This is a full-time role based in state-of-the-art facilities in Keele, Stoke On Trent.   About the role Our client is seeking a highly organised, motivated and compassionate Funding Applications Administrator to support the smooth and efficient running of their busy Applications Department. You will work closely with colleagues across the Applications Team to support and guide volunteers in processing funding applications for specialist equipment and services. As the first point of contact for families, you will provide clear and empathetic administrative support, engaging quickly to understand their needs and identify how our services can help. Collaboration is central to this role, and you will work confidently with colleagues...

Are you experience ed dealing with customers face to face with a professional manner? Are you available to cover a temporary position? If you'd like to work for a long established, national business with a tremendous reputation in their fantastic modern offices in Farnworth, this is the role for you. There is a temporary role paying £12.71 per hour and comes with holiday pay, free parking and pension. About The General Assistant role: Working in the social/kitchen area, you will be providing excellent customer service to staff onsite to provide refreshments. Duties will include: Arranging and providing refreshments for all booked and ad hoc meetings Tidying and organising meeting rooms after meetings Co-ordinating with external catering companies Ensuring sufficient stock is available at all vending machine stations Ensuring the kitchen has sufficient supplies, and placing regular orders as needed Preparation of lunch for a couple of directors on a daily basis Maintaining a...

If you are an immediately available Financial Controller looking for an opportunity to join a successful and highly profitable business on an interim basis, this is a fantastic opportunity for you. Our client is multisite business, currently seeking a Financial Controller to join them on an interim basis, reporting directly into their Managing Director and managing their finance team at their head office in Poole, Dorset. What will the Interim Financial Controller role involve? Leading a small finance team, with oversight of all day-to-day finance operations Production of monthly management accounts, including P&L statement and balance sheet Analysis in monthly reporting to identify trends and produce financial forecasts Production of budgets and financial plans Monthly payroll using Xero Liaising with external Accountant, HMRC, customers, suppliers Suitable Candidate for the Interim Financial Controller vacancy: CIMA, ACCA or ACA qualified A track record of leading a team...

Office Support Administrator £12.60 per hour rising to £13.45 on 1st May 2026 West Hull Adecco is delighted to be supporting a rapidly growing organisation in the Willerby area as they seek a proactive and organised Office Support Administrator to join their expanding team. This is an excellent opportunity for someone with general business‑to‑business office experience who enjoys working with customers, handling queries, and keeping office processes running smoothly. ⭐ The Role As an Office Support professional, you will play a key role in ensuring the smooth running of day‑to‑day operations within a busy commercial environment. You'll work closely with customers, internal teams, and the wider business to support account administration, resolve queries, and help maintain accurate and timely documentation. This position offers variety, responsibility, and the opportunity to develop strong relationships both internally and externally. 🔧 Key Responsibilities Managing a busy...

We have an exciting opportunity for a Sales Office Administrator based in Bedford for one of our clients on a Full time maternity cover basis. Summary of the Sales Office Administrator role Salary: £29,000 Location: Bedford Type of Contract: Maternity cover – ends 31st Jan 2027 Hours: Monday – Friday 8.30am – 5pm Responsibilities of the Sales Office Administrator * Liaise with customers, taking orders and using computer systems * Process sales order accurately * Answering incoming calls as well as make outbound calls and log all phone calls * Respond to and follow up internal and external issues * Data inputting * Provide quality and accurate information to customers * Arrange delivery to customers * Provide after sales care/support Requirements for a successful Sales Office Administrator * Attention to detail and accuracy * Sales administration or customer service experience * Excellent communication and organisational skills * Good IT skills *...

Marketing Administrator - Temporary Role Location: West Hull Hours: Full-time, 37.5 hours per week (Monday to Friday, 8:30am - 5:00pm) Salary: £12.71 rising to £13.45 per hour from 1st May. Are you highly organised, detail-oriented, and looking for an opportunity to support a dynamic marketing team within a leading tech company? We have an exciting temporary position for a Marketing Administrator to join our client's team in West Hull for a 3-month assignment. About the Role As a Marketing Administrator, you will play a key role in ensuring smooth day-to-day operations within the marketing department. This is a varied role that requires excellent communication skills, accuracy, and the ability to manage multiple tasks efficiently. Key Responsibilities Support Marketing Team: Provide administrative assistance to the marketing department, ensuring campaigns and projects run smoothly. Customer Experience & Sales Queries: Liaise with CX and sales teams to resolve issues...

Your new company We work with a diverse range of organisations across London to deliver exceptional facilities support. Our clients include public sector bodies, where you'll help maintain vital services for communities, and private sector businesses, ensuring smooth operations in fast-paced corporate environments. Whatever your preference, we have opportunities that suit your skills and allow you to make a real difference in well-managed, professional settings. Your new role Building Maintenance & Checks Conduct daily building walk-throughs to identify hazards or maintenance needs. Perform minor repairs (e.g., door handles, light bulbs, furniture adjustments). Support planned preventative maintenance (PPM) schedules. Report major faults to the Facilities Manager and log them in the system. Room & Event Setup Arrange furniture layouts for meetings, training sessions, and events. Test and set up AV/IT equipment before use. Ensure rooms are clean, stocked, and ready for...

Supply Chain & Logistics Coordinator (Temp-to-Perm) - CV47, Office based. We're supporting a well-established international parts distributor operating within the commercial vehicle sector. Due to continued growth, they are looking to appoint a hands-on Supply Chain & Logistics professional to support their UK operation on a temp-to-perm basis. This is a broad, operational role suited to someone who enjoys variety and taking ownership across the supply chain - from inbound logistics and inventory management through to outbound distribution and returns handling. This is an initial temp role with a view to going perm within the next 2 months, so candidates will need to be able to start at less than a weeks' notice. Working closely with the UK leadership team and European head office, you will play a key role in ensuring parts flow efficiently through the supply chain and into customers across the UK. Key responsibilities will include: - Coordinating inbound logistics...

We're recruiting an organised and proactive Rents Officer to join a busy Rental Income Team within a local authority. This is an excellent opportunity for someone with strong income management experience, excellent communication skills, and a passion for supporting tenancy sustainment while ensuring rental income is maximised. You'll play a key role in managing a caseload of rent accounts for temporary accommodation and rent guarantee scheme properties, working closely with residents, internal teams, and external agencies to ensure payments are maintained and tenancies remain stable. This role combines income recovery with meaningful resident support, offering variety and challenge on a daily basis. The Role ·Take responsibility for maximising rental income across temporary accommodation and rent guarantee scheme properties. ·Manage approximately 125 rent accounts, with caseloads increasing as additional properties are let. ·Make outbound calls to tenants to discuss...