62 customer service advisor jobs found

Call Centre Customer Service Advisor – Complaints | Paddington | £17ph | Immediate Start 📍 Paddington, London (Office-Based – 5 Days Per Week) 💷 £17 per hour 🚀 Immediate Start Available We are recruiting for a growing, technology-led organisation expanding its Customer Service and Call Centre team in London. This opportunity is ideal for candidates with previous call centre or contact centre experience, particularly those confident handling customer complaints and escalations in a structured, fast-paced environment. The Role As a Customer Service Advisor, you will: * Handle inbound customer calls * Respond to customer emails and digital enquiries * Manage complaints and escalations professionally * Take ownership of cases from start to resolution * Update CRM systems and maintain accurate records * Deliver consistent, high-quality customer service This is a fully office-based role, working Monday to Friday in Paddington....

£12.21 per hour plus monthly bonus Must be fully flexible Monday to Sunday 6am-1.30am 35 hours per week Based in Manchester (Media City) We are currently recruiting for an Inbound Customer Service Advisor working for the RAC Call Centre based in Media City - Salford Quays in Manchester. The RAC is one of the UK’s biggest and most well-recognised companies operating in the Motoring industry. Their office in Manchester is ideally located in a central area which has exceptional public transport links via Tram, bus and Train Role: We are currently recruiting for the RAC for a Call Centre Customer Service Advisor to join their Customer Service team. This role will see you dealing with customers currently having issues with their vehcile which are suspected to be able to be resolved remotely via phone call. Through excellent customer service and clear communication, you will aim to work with the customer to remotely remedy their issues. -Answering inbound calls from customers...

About the Job: Unity5 (formerly Chipside LTD) is a medium sized company working with over 180 local governments. We are now have two vacancies on a temporary basis to join our small friendly contact centre team. In this role you will be providing first line assistance to our local authority customers either by phone, taking inbound calls or responding to emails. You will be responsible for processing payments and handling queries relating to cashless parking and Digital permits system on behalf of local authorities. These roles can be based in either our Brinkworth office near Swindon or our Abercynon office in Wales. We work on a rota basis over three weeks of 8am-4pm,9am-5pm,10am-6 pm Who We’re Looking For: Candidates with a can do attitude, a good team player, someone who is a confident communicator and looking to take on a new challenge in an established business. A Customer Service background is desired but not essential. As one of our Customer Service Advisors you’re main...

Customer Service Representative – Office working  Inspired by their unique client base, our client is looking to add to their growing customer service team to continue to provide a top-quality tailored customer experience. Employment Type:  temporary to permanent position. Pay: £12.21 per hour, paid weekly. Working Hours: 20 hours per week: Fri 16:00 – 20:00, Sat & Sun – 08:00 – 17:00 Start Date: Monday 2nd March Responsibilities of a Customer Service Representative Build rapport with customers in a consultative manner Listen to the customer's needs to ensure a positive and unique solution to their queries Provide exceptional customer service by demonstrating in-depth knowledge of the services & products the company provides. Communicating with customers and clients via live chat platforms. The key skills / experience that we are looking for are:    Excellent customer service skills  Great team player  6 months Contact Centre background [not essential]...

End Of Contracts Specialist Ongoing temporary, full time WFH 2 days a week Slough PURPOSE SUMMARY: To receive calls from customers as they approach the end of their finance agreements, discussing and advising on the end of contract options available. Making outbound calls to customers, encouraging brand loyalty and liaising with dealers regarding appointments to ensure maximum sales are achieved. Through day to day actions ensure compliance of all regulatory requirements and industry standards.  GENERAL DUTIES: Process all options for customers as appropriate at the end of contract (EOC). Respond to and resolve inbound customer enquiries regarding EOC options Make outbound calls to customers to discuss and advise on EOC options Liaise with dealers over customer appointments Update the Contract Management Systems accordingly Meet individual performance targets Ensure Team Leaders are aware of potential issues associated with work queues and workload backlog Meet individual...

Customer Service Representative – Office working  Inspired by their unique client base, our client is looking to add to their growing customer service team to continue to provide a top-quality tailored customer experience. Employment Type: Full-time temporary to permanent position. Pay: £12.21 per hour, paid weekly. Working Hours: 40 hours per week, working Tuesday to Saturday between the hours of 8am & 8pm Start Date: Monday 2nd March Responsibilities of a Customer Service Representative Build rapport with customers in a consultative manner Listen to the customer's needs to ensure a positive and unique solution to their queries Provide exceptional customer service by demonstrating in-depth knowledge of the services & products the company provides. Communicating with customers and clients via live chat platforms. The key skills / experience that we are looking for are:    Excellent customer service skills  Great team player  6 months Contact Centre background...

Customer Service Advisor - Snodland £27,500 We're hiring for a Customer Service Advisor , offering a £27,500 salary and the chance to join a growing, people-focused organisation. This is a fantastic opportunity to gain valuable experience, receive full training, and build a long-term career within a dynamic and customer-centric team. What You'll Be Doing: Supporting customers with queries and account services Handling inbound and outbound calls, emails, and online chats Providing accurate information and solutions to customers Working collaboratively within a supportive, high-performing team What We're Looking For: Strong communication and customer service skills A proactive and professional attitude Excellent attention to detail and problem-solving ability Previous customer service experience is a plus Apply now for immediate consideration! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all...

We have a new exciting opportunity for you to work with a well-known company based in Nottingham in their customer service department. -Hybrid after probation -£12.21/ph -Temporary with an opportunity to become permanent -On site parking -On-site canteen -Career progression -Monday to Friday plus one weekend a month -Rotating shift patterns(Monday to Friday): 8-4 9-5 10-6 11-7 Main duties: -Operate the live chat providing excellent customer service -Dealing with online orders and returns -Responding to emails -Receiving phone calls (mainly inbound) -Deal with monthly customer subscriptions What we're looking for: -Previous customer service experience -Open to learn -Flexible with working hours Brook Street NMR is acting as an Employment Business in relation to this vacancy

We are seeking a Temporary Customer Service Advisor to provide exceptional support to customers during both day and night shifts. This role in Stockport requires a focus on delivering high-quality service in the not-for-profit sector. Client Details This organisation operates within the not-for-profit industry and is a medium-sized entity with a strong focus on community impact. They are committed to providing outstanding customer support and fostering a supportive work environment. Description As a Temporary Customer Service Advisor (Days & Nights) you will: Answering calls and handling call-centre type queries related to customer well-being. Providing compassionate and empathetic care to customers. Updating customer accounts within a CRM system. Ad-hoc duties as and when required. Profile A successful Temporary Customer Service Advisor should have: Experience working within a call centre environment is essential Ability to work flexibly across day and night shifts. Can...

Do you have exceptional Customer Service skills? Do you enjoy speaking with people over the phone and finding the best solution for the customer? Do you love talking cars? Our client is The international market leader in modern motor mobility/leasing solutions and part of the Mercedes-Benz Group From vehicle leasing to fleet solutions and from electrification to contributions to the sharing economy. Through continued growth they are looking to recruit a Customer Support Advisor They are looking for a temp to work a minimum of 6 months Hours Mon to Friday 8.30 -5. (no weekend work) You will always put the customer at the heart of everything you do. Taking ownership and responsibility for providing an outstanding customer experience. This will lead you to building strong external and internal relationships, resulting in customer and business needs not only being met, but exceeded. Providing a proactive approach to handling customer enquiries, along with a personal and team commitment...

Customer Service Advisor £12.21 per hour  25 hours per week Monday to Sunday 7am-9pm (must be fully flexible to work any shifts between these hours on a rota basis) Based on-site in Bescot, Walsall We are currently recruiting for an Inbound Customer Service Advisor working for the RAC Call Centre based in the Bescot Area in Walsall. The RAC is one of the UK’s biggest and most well-recognised companies operating in the Motoring industry. Their office in Walsall is ideally located for workers who commute by both public and private transport, thanks to its large, free on-site parking, as well as its proximity to both a bus stop and train station which has regular links to Walsall and Birmingham City Centre. Role We are looking for a Customer Service Advisor to work for the RAC; within this role, you will be handling inbound calls from customers with a broken down vehicle; you will be tasked with ensuring the customer’s case is dealt with as swiftly and professionally as...

Role: Customer Service Advisor (Welsh Speaking) Location: Remote (UK) Work Model: Fully Remote Employment Type: 3‑month Contract We are seeking a Customer Service Advisor to join a leading global professional services company. In this role, you will provide back‑office support and customer care services, solving routine problems and ensuring smooth operations. The ideal candidate will bring strong communication skills, bilingual fluency in English and Welsh, and the ability to work effectively within a team under detailed guidance. This is an excellent opportunity for early‑career professionals looking to build experience in customer service within a supportive environment. Key Responsibilities Solve routine problems using precedent and general guidelines. Work closely with your team and direct supervisor, following detailed instructions. Ensure accuracy and professionalism in customer interactions. Contribute as an individual team member within a narrow scope of work....

Job Tittle: Customer Service Advisor Location: Bournemouth Salary/Hourly Rate: £13.12 Job Type: Temp - Perm Working hours/days: Monday to Friday 9am-5:30pm HR GO Recruitment are currently recruiting for a very exciting role in a progressive company with lots of scope for progression and a secure sector with exciting prospects. This is an international company with multiple offices. The client are looking for an enthusiastic and energetic character to join their financial services company based in Bournemouth as a Customer Service Advisor. The ideal candidate will be able to demonstrate customer service experience within call centre. You will be responsible for taking incoming calls made by investors and professionals adhering to compliance and regulations. General Duties of Customer Service Advisor: Taking incoming calls made by investors and professionals adhering to compliance and regulations. Prioritise queries and correspond with other departments when necessary to...

Job Title: Customer Service Officer Location: Local authority based in Croydon Hourly rate: £15.50 PAYE Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36-40 hours- Hybrid working available ASAP Start Job Duties: Being the first point of contact for interaction with vulnerable clients and their carers. Take decisions within established procedures dealing with end user and prescriber queries and issues. Ability to work flexibly to support the move to stretched working days and weekend operating as required. Liaising with external clients and internal company functions, to arrange daily work schedules for equipment deliveries and collections. Co-ordinate delivery priorities with logistics and technical officers, in accordance to company guidance standards, ensuring that urgent requests are initiated in a timely fashion.Person Specification: The ideal candidate must have: Ability to work with vulnerable individuals,...

Inbound Customer Service Advisor START DATE: ASAP £13.81 per hour Full time (37 hours, Monday-Friday) Full training provided (6-8 weeks office based) Hybrid working after completion of training (3 days in office, 2 days WFH) Temporary contract until the end of the year Manchester City Centre We are currently looking for 10 Inbound Customer Service Advisors to join a public-sector organisation in the city centre of Manchester. This role will start ASAP on a temporary basis and is guaranteed for at least 3 months with the view to extend or move into a permanent role for the right candidates. Location: Very centrally located with access to all public transport links and local amenities. Role will be a mixture of office and home working and full IT equipment will be provided. Working days are Monday - Friday between the hours of 8:00AM-6:00PM, 37 hours per week. The Role: The customer service and administration team deal with a high volume of telephone and email queries on...

I am seeking a number of Customer Services Advisors where you will be the first point of contact, advise and information Key responsibilities You will be a self starter who is able to own quiries through to resolution be able to confidently use Microsoft tools, emails and internet/intranet A very good empathtic telephone manner is needed working in a call centre enviroment Full training will be provided

Job title – Customer Service Advisor Location – Manchester M15  Contract – Temporary ongoing Working hours – 35 hours per week (Rota-based hours) We’re recruiting a Customer Advisor to join a busy Repairs Hub, supporting residents with day-to-day repairs enquiries and scheduling works in line with agreed timescales, including Awaab’s Law requirements. You’ll be the first point of contact for customers, ensuring repairs are correctly diagnosed, prioritised, and resolved wherever possible at first contact. This is a fast-paced, resident-facing role requiring empathy, accuracy, and strong communication skills. Key responsibilities Handle customer enquiries via phone, digital channels, and social media Diagnose repairs accurately and schedule works in line with service standards Support compliance with Awaab’s Law and other statutory repair requirements Manage sensitive and complex conversations with professionalism and empathy Work collaboratively within the Repairs Hub...

Do you have experience in Customer Service? Are you looking for a diverse role to also include some logistics planning? Job Title: Customer Service Advisor Location: Haverhill Salary: £12.21 Hours: Monday - Friday 8:30am-5:00pm Contract Type: Full time,temp on-going Our client based in Haverhill, Suffolk are seeking a Sales Customer Service Advisor to join their team on a on-going temporary basis. As the Customer Service Advisor your duties will include: * Handling customer enquiries via phone, email and live chat * Resolving customer issues in a professional and timely manner * Booking and tracking deliveries, updating customers on delivery status * Liaising with the logistics team An ideal candidate for the Customer Service Advisor will have: * Logistics, order processing or supply chain experience is an advantage * Confidence in communicating effectively with customers * Previous experience in customer service Ideally you will have experience within a similar...

Customer Service Advisor Telford Temporary for 3 months possibly longer £12.30 per hour Monday-Friday 8:30am-5pm, 37.5 hours per week Our well-established client in Telford is looking for a Customer Service Advisor to join their team on a temporary basis. The role is anticipated to last for 3 months and possibly longer for the right candidate. The role will be based in a clean modern office environment within a friendly and supportive team. Responsibilities and duties will include, but not limited to: * Handle incoming customer calls and provide clear, professional assistance * Book and manage appointments related to customer enquiries and service needs * Complete any invoice‑related administrative tasks * Respond to customer enquiries in writing, ensuring timely and helpful communication * Represent the company positively by using strong product knowledge to build trust and enhance customer experience * Maintain accurate and up‑to‑date customer records *...

Job Title: Apprentice Sales Administrator (Business Administration Level 3 Apprenticeship) Location: Based at our site in Farnworth, Bolton Salary: £8.50 per hour Job Type: Full time, Apprenticeship Contract - Level 3 Business Administrator Working Hours: (Monday to Thursday 07:30 to 16:00 and Friday 07:30 to 12:50) 38 hours About Us: Backer Heatrod is a leading UK manufacturer of electric heating elements and industrial heating solutions. As part of the global NIBE Element Group, we design and produce both standard and bespoke heating products for a wide range of industries including process, food & beverage, and chemical sectors. About the Role: We are looking for an enthusiastic and motivated Apprentice Sales Administrator to join our Customer Services team. This is a fantastic opportunity to gain hands-on experience in a commercial environment while working towards a Level 3 Business Administrator apprenticeship. As part of the sales support team, you'll help...