24 customer service field officer jobs found

Client Local Authority in Newham Job Title Leasehold Engagement Officer Pay Rate £44,127 per anum Hours 36 Hours a week(Mon-Fri)9AM-5PM Duration 18 Month Fixed Term Contract Location HYBRID WORKING-2-3 Days in Dockside office,newham Description 1. Purpose of the Role To deliver front-line engagement with leaseholders as part of the Council's Flat Entrance Door (FED) Programme of Replacement, ensuring effective communication, administration of the Section 20 consultation process, management of the self-replacement opt-out scheme, and support for the enforcement protocol. The post holder will manage a caseload of approximately 2,400 leasehold properties, providing a responsive and professional service to leaseholders while maintaining accurate records and meeting programme deadlines. Key Responsibilities Leaseholder Contact and Engagement Make proactive outbound contact with leaseholders (written correspondence and telephone) to explain the FED Programme and...

Key Purpose of Post: Working in the Information Services - Planning and Administration team to provide procurement, financial, asset management and administrative support that enables the department to meet and exceed agreed service levels to its customers. This role has an emphasis on procurement support and candidates are encouraged to draw specific reference to any experience and/or expertise in this field. Develop innovative solutions to solve business problems and identify opportunities to drive cost reductions across the company in line with fiscal planning. Deliver excellent customer service.Main Responsibilities of Post: Where required by a line manager, provide financial support to the IT services function. Where required by a line manager, provide procurement support to the IT services in accordance with company's financial regulations and Contract Standing orders. Where required by a line manager, provide administrative support to the IT services department...

Credit Control Administrator required for company based near to Darlington. Working approx hours 9am until 5pm Monday to Thursday and 9am until 3pm on Friday. This is a 12 month fixed term contract but does have the potential to lead to a permanent position. £27,000 per annum. The successful candidate will provide support to the finance team and will require the following experience/skills: Previous experience in a financial role. Familiarity with computer software systems- Ideally Opera. Excellent written and verbal communication. Numeracy and data entry skills. Have confidence to tactfully place pressure on those owing money. Strong administration skills and knowledge of Microsoft Excel (Other advanced Excel functions for reporting and reconciliation would be advantageous) Be able to be discrete and appreciate confidentiality.  Duties will include: Contacting businesses and individuals regarding the collection of outstanding debts. Liaise with sales and customer...

Job Advertisement: Data Protection Advisor (Temporary) Location: Middlemoor, Exeter Contract Length: 12 months Working Pattern: Full Time Hourly Rate: £14.10 Are you passionate about data protection and committed to upholding the highest standards of compliance? Our client Devon and Cornwall Constabulary, a key player in public services, is looking for Data Protection Advisors to join their dynamic team! If you're ready to make a difference in the world of data protection, we want to hear from you! What You'll Do: As a Data Protection Advisor, your principal responsibility will be to support the Alliance Data Protection and Information Sharing Manager in ensuring that both Devon and Cornwall Police, and Dorset Police meet the requirements of the Data Protection Act 2018 and the General Data Protection Regulation (GDPR). Your key responsibilities will include: Managing the end-to-end process of Subject Access applications within a legal timeframe. Providing expert advice to...

Job title: Key Account Manager - Field Sales Location: Field based (Requires travel to the Leicestershire based site once or twice a month) Contract length: 6 months initially Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services, is seeking a Key Account Manager to drive profitable Net Sales Value (NSV) growth within their Specialist businesses. This role involves managing all internal and external dimensions of the customer relationship and contributing significantly to the development of long-term customer strategies. Key Responsibilities: The Key Account Manager will be responsible for: * Achieving profitable sales and category growth with assigned priority head office customers * Creating and executing customer plans that deliver both company and customer objectives, advancing category leadership. * Building and maintaining strong customer relationships, influencing senior levels at customer head offices to implement solutions that deliver...

We are hiring Full Time METER READERS in your postcode now! Role: Meter Reader (gas and electricity only) - working close to home no experience is required. Do you like working in an active outdoor role? Do you want to take control of your schedule and work flexibly? If the answer is yes, then this could be the role for you. As a Meter Reader you will be responsible for collecting data from gas, electricity meters for both commercial and residential properties. You will update meter reads accurately throughout the day on your handheld device, also entering the details on a handheld device at each location and providing excellent customer service. What we offer: · £13.45 - 14.80 per hour basic pay (weekly payment) · Weekly Hours 37.5 hours a week with flexible start and finish times Monday - Friday between 8am - 8pm. · £27,000 to £31,000 average annual earnings. · Progression and promotion opportunities for higher earnings -( 360 technical Meter Reader, Auditor, Gas and...

We are hiring Full Time METER READERS in your postcode now! Role: Meter Reader (gas and electricity only) - working close to home no experience is required. Do you like working in an active outdoor role? Do you want to take control of your schedule and work flexibly? If the answer is yes, then this could be the role for you. As a Meter Reader you will be responsible for collecting data from gas, electricity meters for both commercial and residential properties. You will update meter reads accurately throughout the day on your handheld device, also entering the details on a handheld device at each location and providing excellent customer service. What we offer: · £13.45 - 14.80 per hour basic pay (weekly payment) · Weekly Hours 37.5 hours a week with flexible start and finish times Monday - Friday between 8am - 8pm. · £27,000 to £31,000 average annual earnings. · Progression and promotion opportunities for higher earnings -( 360 technical Meter Reader, Auditor, Gas and...

Job Advertisement: Client Transport Coordinator Location: Broad Lane Council Offices Hourly Rate: £17.00 Working Pattern: Full Time - Temporary Are you ready to drive your career forward? Join our client South Gloucestershire Council's team as a Client Transport Coordinator! If you're passionate about making a difference in the community and have experience in transport coordination, this is the role for you! What You Will Be Doing: As a Client Transport Coordinator, you will play a vital role in ensuring that our passenger transport services run smoothly for a variety of clients, including children requiring home-to-school transport, vulnerable young people, and adults. You will report directly to the Client Transport Manager, and your day-to-day responsibilities will include: Coordinating Transport Services: Liaise effectively with establishments, contractors, clients, and their parents/carers to ensure transport services meet client needs in a cost-effective and efficient...

Service & Maintenance Engineer - Level 2 Are you a skilled engineer looking for a dynamic role in the rental energy sector? We are seeking a proactive Service & Maintenance Engineer (Level 2) to join our Power Rental team. You will play a key role in delivering high-quality electric power projects across the UK and Ireland. The Role As an Individual Contributor within our Operations department, you will ensure our rental equipment-including generators, load-banks, and transformer's in peak condition to support our diverse client base. Key Responsibilities: Maintenance & Inspection (20%): Inspect, service, and maintain rental equipment (generators, fuel tanks, load-banks, etc.) according to strict schedules. Site Leadership (20%): Lead site installations, commissioning, and decommissioning of rental solutions, including the synchronisation of multiple generators. Technical Support (25%): Perform in-depth repairs and troubleshoot complex technical problems efficiently...

We are working with an IT company who are keen to appoint a project coordinator. Summary Works with the Project Manager on designated accounts to assist in the overall, day-to-day management of accounts, including all requisite duties such as: dispatch, field communication, customer communication, reporting, proper close-out and billing of daily jobs and activities. Role and Responsibilities – Primary • Maintain good communication with customer contacts to assure dates and scopes are clear, and are met to the customer’s satisfaction and to assure that the customer receives feedback as required by project or account. • Reviews project proposal and deliverables with Project Manager and other related departments that will be involved to determine proper lead time, funding limitations, procedures for accomplishing project, staffing requirements, and allotment of available resources to various phases of project. • Maintain good communication with technicians and contractors to assure...

This Continuous Improvement Specialist role within the FMCG industry focuses on driving continuous improvement initiatives and optimising manufacturing processes. Client Details My client is an organisation within the FMCG industry, they are committed to delivering high-quality products and fostering a culture of excellence. They are committed to building a sustainable future, both for the industry and people everywhere. Description Lead and execute the Operational Excellence masterplan Identify and deliver process improvements and cost-saving initiatives Engage teams on Lean and continuous improvement practices, fostering a culture of operational excellence Conduct diagnostics and assessments to identify opportunities aligned with business priorities. Own the Operational Excellence projects end-to-end, from planning to implementation and follow-up Collaborate with customers to optimize supply chain efficiency and deliver mutual benefits. Analyse performance data, generate...

Supervisor | Ealing | £27.00 per hour (CIS) Social Housing – Reactive Maintenance & Operations | Temp to Perm We are currently seeking a highly skilled and technically proficient Repairs Supervisor to oversee reactive maintenance workstreams across a prominent social housing portfolio in Ealing. Representing a leading property services provider, the successful candidate will be responsible for ensuring the delivery of high-quality repairs, maintaining strict health and safety compliance, and driving operative productivity to meet and exceed contractual KPIs. This position is offered on a Temp to Perm basis, providing a clear pathway to a permanent leadership role within the organisation. COMPENSATION & BENEFITS Rate of Pay: £27.00 per hour (CIS) Contractual Status: Temp to Perm (Transitioning to a permanent salary and comprehensive benefits package) Operational Support: Company-issued vehicle and fuel card provided from commencement. Location: Primarily field-based...

Employment Advisor – Papworth Trust is looking for a compassionate and values-driven Employment Advisor to support people with disabilities or health-related barriers into sustainable employment in this full-time, fixed-term, hybrid role based from our office in Peterborough. Fantastic company benefits include: Competitive Salary:£31,971 per annum Holiday: 33 days annual leave including bank holidays Pension: enhanced employer contribution Wellbeing, development & rewards: Health cashback plan (dental and optical), enhanced sick pay, wellbeing and employee assistance support, access to training and professional qualifications, annual leave purchase, Values in Practice recognition awards, tax-saving schemes, and opportunities to have your voice heard through colleague groups. About the role: As an Employment Advisor, you will provide personalised support to individuals with disabilities or health barriers, helping them enter, return to, or stay in employment. This is a...

Customer Service Administrator Location: Northwich Contract type: Temporary for up to 3 months Working schedule: Monday - Friday (Office based) Hours: 8am - 5pm Rate of pay: £13.50ph Adecco are recruiting for an experienced Customer Service Administrator to support our client based in Northwich on a temporary basis for up to 3 months. The successful candidate will support operations from order receipt through to installation and completion, liaising with customers, internal teams, and field engineers to ensure accurate documentation and smooth scheduling for seamless delivery and installation. Key responsibilities: Process customer orders accurately, ensuring all documentation and specifications are complete Raise works orders and job packs using internal systems (Sales Logic / Job Logic) Track orders through the manufacturing process and liaise with the factory on production timelines and material availability Plan, schedule, and coordinate field engineers' workloads and...

We are hiring METER READERS in your postcode now; no experience is required. Are you looking for Full Time work, close to home? Do you like working in an active outdoor role? Do you want to take control of your schedule and work flexibly? If the answer is yes, then this could be the role for you. As a Meter Reader you will be responsible for collecting data from gas, electricity & water meters for both commercial and residential properties. You will update meter reads accurately throughout the day on your handheld device, also entering the details on a handheld device at each location and providing excellent customer service. What we offer: · £13.23 - 13.97 per hour basic pay (weekly payment) · Weekly Hours 40 - 45 hours a week with flexible start and finish times Monday - Friday (occasionally Saturday) between 8am - 8pm. · £29,000 to £35,000 average annual earnings including bonusses. · Bonus scheme with earnings up to £2000 monthly. · Overtime rates (£16 - £25) at...

We are searching for a Fixnet Service Centre Engineer to join our business in Poland. The role is fully remote working but the candidate must be in Poland. Responsibilities: * Incident and Event management of multi-vendor IP, Transmission and Voice network equipment * Initial troubleshooting of multi-vendor IP, Transmission and Voice network equipment * Supporting internal and external departments in troubleshooting network and service issues * Management of order, delivery and cancellation process using prescribed workflows and tools * Communication with client end-customers (telephone, hotline, email) * Communication with client service managers and operations team (telephone, hotline, email) * Communication with internal and external suppliers and carriers (telephone, hotline, email) * Initiation, coordination and remote support of field services for installation and troubleshooting * Timely processing of events and...

Position: Customer Service Coordinator Location: Gillingham Contract Type: Temporary Hours: Monday - Friday, 8:30am - 5:00pm, Office Based Start: ASAP Hourly Rate: £14.00 - £15.00 Are you a friendly and organized individual with a passion for customer service? Do you thrive in a fast-paced environment where no two days are the same? If so, we have an exciting opportunity just for you! What You'll Do: As our Customer Service Coordinator, you will be the first point of contact for our valued customers. Your role will be crucial in ensuring smooth communication and excellent service delivery. Here's what you can expect: Respond to Inquiries: Handle customer inquiries via phone and email with a professional demeanour Order Management: Process customer orders accurately and efficiently, ensuring a seamless experience from start to finish Problem Solving: Address customer issues and complaints with a positive attitude, finding solutions that leave customers satisfied...

Scheduling Administrator - Temp  Temp contract: 2-3 months  Salary: £14 per hour  Department: Operations Reports to: Service Manager / Account Manager Location: Basildon Essex Role Purpose The Scheduling Administrator is responsible for the effective planning and coordination of maintenance, quoted and subcontractor works, ensuring engineers are scheduled efficiently and clients receive timely service. This role provides vital administrative support to the operations team, maintains accurate records, and acts as a point of contact between engineers, clients, and management. Key Responsibilities Schedule and allocate engineers for planned preventative maintenance (PPM), reactive, quoted and emergency works. Including subcontractor visits. Monitor job progress and update schedules as required to ensure deadlines are met. Communicate effectively with engineers regarding daily workloads, priorities, and job details. Handle client calls and emails, logging jobs accurately in the...

About The Role We are looking for a seasoned and driven Business Analyst. We have a fixed term position for up to 12 months, to work within our Project Management Office and help deliver key projects. As a Business Analyst, you will play a pivotal role in driving the success of our delivery teams by translating business requirements into tangible solutions. You'll collaborate closely with stakeholders, development teams, and product owners to ensure alignment with strategic objectives and deliver exceptional products that meet the needs of our customers. This is an exciting opportunity to leverage your analytical skills, domain knowledge, and agile mindset to make a significant impact in the dynamic landscape of Fintech.   Your Key Responsibilities will include: Partner with stakeholders to elicit, analyse, and document business requirements, ensuring clarity, feasibility, and alignment with business goals. Facilitate workshops and meetings to gather requirements, prioritise tasks,...

Tenancy Specialist Based in North London Temp on going contract £26.24 per hour Umbrella To provide high level expertise on Tenancy Fraud, Anti-Social Behaviour (ASB), Domestic Abuse and legal action for tenancy enforcement. Tenancy Specialists will be responsible for case management and will work closely with field based Neighbourhood Response Officers to ensure effective investigation of cases and that the most appropriate, cost effective and proportionate action is taken. Key Accountabilities Managing all tenancy fraud, sub-letting and Right To Buy (RTB) fraud cases across the region, including conducting investigations or tasking colleagues to investigate locally. The effective case management of anti-social behaviour cases, directing and supporting colleagues with investigations and enforcement action. Deciding on the most appropriate action against those who commit tenancy fraud or perpetrate anti-social behaviour and the most appropriate support for victims....