5 debt recovery officer jobs found

Income Collection Officer Location: Arlington, London NW1 Pay: £17 per hour Start Date: 6th July Full-time / Temporary (with potential to extend) The Role We are currently recruiting for an experienced Income Collection Officer to join a busy team, with a strong focus on arrears management and income recovery. This is a fast-paced role suited to someone confident in handling debt collection and negotiating sustainable repayment solutions. Key Responsibilities Proactively manage a caseload of rent accounts in arrears Contact tenants to collect outstanding debts via phone, email, and written communication Assess financial circumstances and agree realistic payment plans Monitor and review repayment arrangements to ensure compliance Take appropriate recovery action where agreements are not maintained Liaise with internal teams and external agencies where necessary Maintain accurate and up-to-date case records About You Proven experience in income collection / debt recovery is...

Purpose of Role To deliver a targeted, customer-focused service as part of the Council’s Crisis Resilience Fund (CRF), supporting residents experiencing or at risk of financial hardship. The postholder will be responsible for administering Crisis Support Payments and Housing Payments, while proactively engaging residents to maximise income, reduce outgoings, and improve long-term financial resilience. The role will also contribute to wider service delivery, including Housing Benefit and Council Tax Support processing and, where required, debt recovery activities. Key Responsibilities 1. Crisis Resilience Fund Delivery Process applications for Crisis Support Payments and Housing-related payments accurately and in line with policy and guidance. Make timely decisions, prioritising urgent and vulnerable cases. Ensure all awards are correctly assessed, verified, and recorded. Identify and escalate safeguarding concerns or vulnerability where appropriate. 2. Income Maximisation...

Large Housing Association requires a Tenant Arrears Officer to oversee the former tenant accounts process; facilitating the process, working with stakeholders to do so. Responsibilities: Maximise the collection of debt left by former tenants and to ensure that this debt and all payments made against it, are transparent and reportable. Ensure effective management of former tenant credits and build relationships with Local Authorities to avoid the risk of Housing Benefit over-payments post account closure. Work alongside the Housing teams to reduce the amount of debt left by exiting tenants. Identifying improvements. Build relationships with Debt Collection Agencies to ensure effective partnership working and cost efficiencies. Improve income recovery through early engagement, tracing tools, legal action and external partners. Reduce debt created at tenancy end by working proactively with Housing teams. Produce high-quality reporting for senior leaders and the Executive...

Self Employed Enforcement Agent Location: Devon (1-2 days per week) The Role As a Certificated Enforcement Agent, you will be responsible for attending residential and commercial addresses to enforce court orders and recover outstanding debts on behalf of local authority clients. Your duties will include: * Visiting addresses within your allocated area to execute warrants and court orders * Assessing debtors’ financial circumstances and gathering relevant income information * Assisting debtors with completing financial documentation where required * Securing payment in full or negotiating realistic repayment arrangements * Conducting professional and discreet enquiries when debtors have vacated properties * Identifying vulnerable individuals and referring them to appropriate support services * Liaising with internal teams regarding active cases and case updates * Managing and recording payments, receipts, and related documentation accurately *...

We are currently recruiting for an experienced Business Rates Officer to join a busy Revenues team within a local authority environment. You will play a key role in the administration, billing, collection and recovery of Non-Domestic Rates (NNDR), ensuring accuracy, compliance with legislation, and maximising income collection for the Council. 📌 Key Responsibilities * Administer the billing, collection and recovery of Business Rates * Maintain and update Business Rates records to ensure accurate billing and collection * Open, close and amend Business Rates accounts * Process payments and set up Direct Debits * Apply reliefs, exemptions and discounts in line with legislation * Review, check and authorise refunds and adjustments * Maintain and update rating lists and property records * Trace absconded debtors and take appropriate recovery action * Determine and implement the most appropriate recovery action for outstanding debts * Deliver a high...