241 senior housing officer jobs found

Job title: Senior Housing Officer Location: Wembley, London (Travel may be required) Pay: £29.51 Umbrella Start: ASAP (pending references and right to work in UK) Hybrid 2 days at home after training complete Job Purpose Are you passionate about housing, communities, and delivering exceptional customer service? Do you thrive on solving complex problems, building strong relationships, and making a real impact on people's lives? Looking for a proactive, resilient, and customer-focused Senior Housing Officer to manage a diverse housing portfolio and become the trusted face of the landlord service. This is more than tenancy management—it's about helping residents sustain successful tenancies, supporting vulnerable households, protecting communities, and ensuring people have access to safe, affordable homes. What You'll Be Doing as a Senior Housing Officer As a Senior Housing Officer, you'll take full ownership of your housing patch, managing tenancies from let to re-let while...

Senior Housing Officer – 6 Month Contract – North West We are currently recruiting for an experienced Senior Housing Officer to join a reputable Housing Association in the North West on an initial 6-month contract. This role will involve managing a busy and complex housing patch, delivering high-quality tenancy and neighbourhood services, and leading on anti-social behaviour (ASB) cases. Key Responsibilities: * Manage a designated housing patch, ensuring effective tenancy management * Handle ASB cases, including complex and high-risk situations * Support and guide junior officers within the team * Work in partnership with external agencies including Police and Local Authorities * Ensure compliance with housing policies and procedures Requirements: * Previous experience in a Senior Housing Officer or Housing Officer role * Strong knowledge of tenancy management and ASB * Ability to manage a high-volume caseload * Excellent communication and stakeholder...

Housing Officer - Statutory Homelessness Rate of pay: £32.26 Umbrella per hour Job Type: Temporary (until end of September 2026) Location: Guildhall (Hybrid - 3 days office, 2 days remote)Day-to-Day Responsibilities Assess homeless applications in line with Part VII of the Housing Act 1996, Homelessness Reduction Act 2017, and relevant legislation. Deliver a comprehensive housing advice service, supporting applicants who are homeless or threatened with homelessness. Carry out detailed and sensitive interviews to assess housing needs and determine appropriate outcomes. Draft and issue statutory S184 decision letters accurately and within required timeframes. Develop and implement Personal Housing Plans to support prevention and relief duties. Arrange temporary accommodation placements where required, ensuring eligibility criteria are met and processes are followed. Maintain accurate case records and ensure data returns to central government are completed on time. Provide advice...

Complaints Reviews Officer Location: East London Rate: £32 per hour Umbrella Contract: 3–6 Month Ongoing Contract Hours: Monday to Friday, 9:00am – 5:00pm Working Pattern: Hybrid Working (3–4 Days per Week in the Office) Complaints Reviews Officer – Local AuthorityWe are currently recruiting for an experienced Complaints Reviews Officer to join a busy Local Authority team in East London on an ongoing contract basis. This is an excellent opportunity for a complaints professional with experience investigating complex complaints, conducting reviews, and producing high-quality responses within a local authority, housing, public sector, or customer service environment. The RoleYou will be responsible for managing and reviewing complex complaints, ensuring that investigations are conducted thoroughly, fairly, and in line with corporate policies, procedures, and statutory requirements. Working closely with service departments and senior stakeholders, you will provide independent complaint...

Repairs & Maintenance Project Officer (Compliance & Assurance) We are seeking an experienced Repairs & Maintenance Project Officer to support critical compliance and assurance work across our Building Technical Services (BTS), Luton Council. This is an brilliant opportunity for a skilled contractor to play a key role in strengthening compliance, improving evidence management, and ensuring regulatory readiness within a local authority environment. Key Responsibilities Lead on collating, reviewing, and populating all required evidence for the Local Authority Information Return (LAIR) across BTS compliance areas Support the development of the Contextual Statement, working closely with senior stakeholders Contribute to the production of Spotlight Reports and Position Statements across all compliance areas Identify gaps in existing evidence and implement robust systems and processes to ensure ongoing compliance and future-proof data capture Produce or coordinate the...

4Recruitment Services are seeking  a Housing Neighbourhood Officer  for our client based in Slough. As a member of the Tenancy Management team this post provides a specialist administrative function and support role to the Tenancy Management Team. To support Senior Neighbourhood officers, Neighbourhood Leads and the Neighbourhood Manager to deliver an excellent housing management and ASB prevention and enforcement service to our residents within a specified geographical area.  All Aspects of Tenancy Management Estate management  Viewings, new tenancy visits and tenancy sign ups  Tenancy Audit and fraud prevention  Early rent arrears support  Requesting responsive maintenance  Addressing anti-social behaviour  Providing a tenancy sustainment service  The Tenancy Management team implement area-specific Service Plans and Corporate Plans which support the delivery of the corporate 5-Year Plan objectives.  DUTIES AND RESPONSIBILITIES INCLUDE: To support and facilitate the delivery...

Interim PMO Manager – Housing Improvement South East | Local Authority | 3-month assignment £300 – 400 per day We’re supporting a Local Authority in the South East to appoint an Interim PMO Manager to provide strategic coordination and governance oversight across a major Housing Improvement Programme. This role is central to driving transformation across Housing Services, ensuring robust governance, clear reporting, and effective risk and performance management across multiple programme workstreams. The role The Interim PMO Manager will: · Lead and maintain programme governance frameworks and reporting standards · Coordinate activity across workstreams, ensuring alignment of priorities and milestones · Oversee the programme risk register and performance monitoring · Provide assurance to senior leadership on delivery confidence and risk exposure · Prepare dashboards, highlight reports and governance papers · Support regulatory compliance and external assurance activity...

At Connect2Hackney, the internal talent team for the London Borough of Hackney are looking for a passionate, forward-thinking Conservation Officer to join our Planning and Building Control service. If you want to take a leading role in preserving our unique heritage while driving world-class, sustainable modern design, we want to hear from you! The Role As a Conservation & Design Officer, you will be at the heart of Hackney's evolving landscape. You will progress as you take on more complex applications, lead corporate initiatives, and mentor the next generation of planning talent. You will take a proactive lead on statutory planning casework, pre-application negotiations, and urban design studies. From influencing massive housing regeneration schemes to assisting with the prestigious Hackney Design Review Panel, your expertise will leave a lasting footprint on the borough. Key Responsibilities Lead on Complex Casework: Progress statutory planning applications, appeal...

Good Afternoon, I am currently representing Tower Hamlets Council, who are offering an initial temporary contract for a period of 3- 6 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience We are looking for a Members Enquires Officer this role will be: E14 2BG Hybrid The right candidate will: This is an opportunity to work with the housing options complaints team to help reduce the backlog of complaints, Mayor and Members Enquiries related to homeless applications, statutory interim and temporary accommodation, lettings and housing register applications. * Support the Senior Members Enquiries Officer (SMEO) in raising the profile of the Members Enquiries functions within the Council, working with colleagues, elected Members and other council officers to achieve this. * Act professionally, providing accurate, timely, and helpful advice / guidance to the public, the Mayor’s Office,...

BI Lead – Adults and Housing Shropshire 18 MONTH Contract Hybrid / 1-2 days onsite, 3-4 days work from home £25.54 per hour PAYE Full time ▪ Normal office hours are 7am – 7pm Monday - Friday with a minimum lunch break of 30 minutes. Occasional work may be required, ▪ The post is subject to the Council’s annualised hours scheme as implemented within the specific work area. The role Key point of contact for the Executive Director of Adult Social Services and the Service Director of Care and Wellbeing and their senior managers for all data and business intelligence, representing the service area. Lead on the delivery of data and intelligence to support the improvement, transformation and reform programmes of work for Adult Services, specifically the Adult front door transformation programme. Act as the lead officer within Data and Business Intelligence for CQC Inspections and Peer Reviews. Lead on informing the service area on data quality concerns and provide support to...

We are currently looking for an experienced Complaints Investigator to join a busy housing service. This Complaints Investigator role will focus on investigating complex housing complaints, managing Stage 2 complaints and supporting Housing Ombudsman enquiries. The successful candidate will investigate complaints across housing management, repairs, homelessness and temporary accommodation services, producing detailed findings and recommendations. This Complaints Investigator position would suit someone with extensive local authority or housing association complaints experience. The Role - Investigating complex Stage 2 complaints across housing management, repairs, homelessness and temporary accommodation services. - Producing investigation reports, findings and recommendations. - Drafting complaint responses on behalf of senior housing managers and directors. - Coordinating responses to Housing Ombudsman enquiries and investigations. - Reviewing complaint trends and...

Client Local Authority in Newham Job Title Senior Temporary Accommodation Visiting Officer Pay Rate £220 DAILY UMBRELLA Hours 36 Hours a week(Mon-Fri)9AM-5PM Duration Initial 3 month contract Location HYBRID WORKING- 3 DAYS OFFICE BASED FROM BRIDGE ROAD DEPOT, NEWHAM Description Job Purpose To carry out occupancy and property inspections across temporary accommodation within the London Borough of Newham, ensuring properties are occupied appropriately, meet required health and safety standards, and support the effective management of temporary accommodation placements. Key Responsibilities Conduct regular occupancy checks across temporary accommodation to confirm resident occupancy and identify any non-occupation or irregularities. Undertake property inspections to ensure compliance with health and safety standards, including HHSRS requirements. Record accurate visit outcomes, highlighting risks, safeguarding concerns, and property issues. Liaise with...

Are you a housing professional specialising in S202 Reviews, looking for flexible, out-of-hours work you can fit around your current role? A local authority is looking for an experienced Housing Reviews Officer to provide additional support on a part-time basis. At the moment, all S202 Reviews are being handled by senior management, so they're looking for an extra pair of hands to help ease the pressure. This is a flexible, out-of-hours role where you'll be paid per completed review, with an expectation of around 2 decisions per week depending on availability. You'll be responsible for carrying out statutory reviews under Section 202 of the Housing Act 1996, producing clear, legally robust decision letters within agreed timescales. The focus is very much on quality over volume, giving you the flexibility to manage the work alongside other commitments. To be considered, you must have previous experience handling S202 Reviews within a local authority, along with a strong...

Are you in search of a temporary yet fulfilling role? Look no further! We're thrilled to offer an exciting position for our client based in the city of london who are looking to appoint a After Sales Officer for the 3 months ongoing, at the rate of £21.27 per hour Paye Job responsibilities To provide an effective and customer-focused after-sales service for residents following the handover of new homes. The After Sales Officer will manage defects and warranty issues, liaise with contractors and developers, monitor performance, and ensure residents receive a high-quality service throughout the defects liability period. You must have staircasing experience.. Commission - £500 per month by hitting targets that are set on a monthly basis. Hybrid - 2-3 days in the office. Non negotiable - Tues Weds every week - Every other week they need to 3 days (3rd day your choice). Customer Service & Resident Support Act as the primary point of contact for residents regarding defects and...

BBS Recruitment is an independent recruitment agency specialising in the transport and logistics sector, supplying a variety of clients across London, Hertfordshire, and the surrounding areas. We also recruit for Social Care and Public Sector roles. We are currently recruiting for an experienced Out of Hours Emergency Officer to work for our client based in Islington. As an Out of Hours Emergency Officer, you will play a vital role in providing an effective emergency response service outside normal council operating hours. You will ensure urgent issues affecting residents are assessed, prioritised, and resolved appropriately while acting as the first point of contact for emergency enquiries and coordinating responses with relevant council departments, contractors, and partner agencies. Key Responsibilities of the Out of Hours Emergency Officer: * Handle emergency telephone calls, emails, and referrals from residents, emergency services, and partner organisations. *...

Compliance Contract Officer Location: Home working client located in London Job Type: Temp 4 to 6 months Hourly Rate: £34 per hour (Umbrella) About the Roles: We are seeking a contracts Officer for a large housing association based in London. This role is crucial for ensuring that all compliance and asset management standards are met and maintained according to regulatory requirements. · Monitor and manage contracts related to compliance services. · Liaise with contractors and internal teams to coordinate compliance activities. · Conduct regular reviews and audits of compliance processes. · Manage and resolve compliance issues, implementing corrective actions as necessary. · Report on compliance status to senior management. · Act as contract liaison, ensuring legal and contractual standards are maintained. · Hold regular contract meetings and manage day-to-day liaison with contractors. · Track all actions related to servicing schedules and repairs....

Tenancy Support Officer (New Builds) * Demonstrated experience of working with social tenants preferably with local authority but not essential * Ability to attend meetings, panels or case conferences and present difficult and complex cases * A working knowledge in understanding changes in legislation in housing and support services * Experience of working with a range of vulnerable tenants and families from under 18‘s to the older person living in their own homes. * Experience and knowledge of current welfare benefits and housing benefits * Experience of effective Casework Management, Referral Processing, Assessment, Support Planning, providing tenancy advice and recognising Risk * Ability to work intensively with tenants who require tailored support to settle into their tenancies and sustain them. * Ability to draft correspondence reports and collating and maintaining accurate statistics relating to the Tenancy Support work. * Problem solving skills and...

Large Housing Association requires a Tenant Arrears Officer to oversee the former tenant accounts process; facilitating the process, working with stakeholders to do so. Responsibilities: Maximise the collection of debt left by former tenants and to ensure that this debt and all payments made against it, are transparent and reportable. Ensure effective management of former tenant credits and build relationships with Local Authorities to avoid the risk of Housing Benefit over-payments post account closure. Work alongside the Housing teams to reduce the amount of debt left by exiting tenants. Identifying improvements. Build relationships with Debt Collection Agencies to ensure effective partnership working and cost efficiencies. Improve income recovery through early engagement, tracing tools, legal action and external partners. Reduce debt created at tenancy end by working proactively with Housing teams. Produce high-quality reporting for senior leaders and the Executive...

Private Sector Housing Officer Temporary – Full Time (Initial 6‑Month Contract) £40.00 – £45.00 per hour (Umbrella) 📍 South West England 🗓 Closing Date: 22nd May 2026 Vivid Resourcing is recruiting on behalf of a South West Local Authority for an experienced Private Sector Housing Officer to join their Housing Services team on an initial 6‑month temporary contract. The successful candidate will be required to work on‑site within Council offices and carry out inspections across the local authority area. The Role We are seeking a proactive, knowledgeable and customer‑focused Private Sector Housing Officer to deliver a high‑quality housing enforcement and advisory service. You will work across the private rented sector to improve housing standards, protect tenants, and ensure compliance with housing legislation. This role is largely casework and inspections driven, involving investigation of complaints, enforcement action where necessary, and close partnership working with...

Business Support Clerk (Full-Time & Part-Time Opportunities Available) Belfast City Centre £13.47 per hour Full-Time (37 Hours) and Part-Time (18.5 Hours) Positions Available Temporary Contracts Hatched Recruitment is currently recruiting on behalf of Belfast City Council for Business Support Clerks to join various departments across the Council. These are excellent opportunities for organised, customer-focused administrators looking to gain valuable public sector experience. We are currently recruiting for both full-time and part-time positions based in Belfast City Centre. Available Opportunities Full-Time Position 37 hours per week 12-week temporary contract Based at Linenhall Street, Belfast Monday to Thursday: 8:30am - 5:00pm Friday: 8:30am - 4:30pm Part-Time Position 18.5 hours per week 4-week temporary contract Based at Adelaide Street, Belfast Working Monday, Wednesday and Thursday One day will be worked as a half day (to be confirmed) About the Role As a...