20 customer service advisor jobs found in Liverpool

We are seeking a dedicated Customer Service Advisor to provide exceptional support in the not-for-profit sector. This temporary position requires a customer-focused individual to handle enquiries and ensure a seamless experience for service users. Client Details The organisation operates within the not-for-profit sector and is recognised for its commitment to supporting the community. As a small-sized organisation, it offers an engaging environment where employees can make a real impact. Description Respond to customer enquiries promptly and professionally via phone, email, and other communication channels. Provide accurate information and resolve issues effectively to ensure customer satisfaction. Maintain detailed records of interactions and follow up on outstanding queries. Collaborate with internal teams to address and resolve customer concerns. Assist in improving processes to enhance the customer experience. Ensure compliance with organisational policies and procedures....

I am seeking a number of Customer Services Advisors where you will be the first point of contact, advise and information Key responsibilities You will be a self starter who is able to own quiries through to resolution be able to confidently use Microsoft tools, emails and internet/intranet A very good empathtic telephone manner is needed working in a call centre enviroment Full training will be provided

Customer Service Advisor – Temporary £12.21 per hour Trafford Park Immediate Start Great opportunity to join this well-established business due to busy period / workloads we are seeking a Customer Service Advisor to join their team. The role is full time office hours and they can offer hybrid working after the initial training period. Key Responsibilities for Customer Service Advisor job; * Handle and process customer’s orders with a high level of accuracy * Dealing with incoming inquiries via phone calls, emails and web chat * Provide first class customer service at all times * Contacting customers over the phone to confirm deliveries and collections * Ensure all part returns are actioned with the SLA agreed * Ensure each failed delivery or collection has at least one out bound call direct to the customer to determine what the issue was * Contact the customer and provide and update * Adherence to all company policies and procedures. Key Skills...

Looking for a Technical Services Customer Operations Helpdesk, supporting a fast‑paced and challenging 24/7, 365‑day Facilities Management environment. The role focuses on delivering high‑quality customer service and operational support. Job role: Provide excellent customer service across all communication channels, handling every interaction professionally. Work towards agreed SLAs and KPIs to meet contractual targets. Communicate with customers, engineers, and managers to resolve queries quickly and keep the Helpdesk running smoothly. Work well with colleagues and contribute to a positive team environment. Follow company policies and complete required training to ensure a safe and compliant workplace. Follow your rota as set by your Team Leader and remain flexible to meet customer needs. Take part in team meetings with a proactive, problem‑solving attitude. Manage customer enquiries professionally, taking ownership to resolve issues and support complaint handling when...

Interested in this vacancy? Call our team on (phone number removed) for more information. We're looking for confident Customer Services Representatives to join a growing contact centre in their online chat based team. You'll help customers with their financial services queries, providing clear, accurate support and making every interaction a pleasure. This is a temporary role initially for a period of up to twelve weeks but may offer permanent opportunities for customer service superstars as the company continues to grow. What you'll do: Handle online and telephone based enquiries with professionalism. You'll be given access to a suite of internal tools to help give accurate responses. Resolve queries and offer informed guidance based on standard operating responses. Build excellent product knowledge and deliver great service. What we're looking for: Customer focused individuals - somebody who has examples of this in either a contact centre, retail, hospitality or face to...

We are seeking a Temporary Customer Service Advisor to provide exceptional support to customers during both day and night shifts. This role in Stockport requires a focus on delivering high-quality service in the not-for-profit sector. Client Details This organisation operates within the not-for-profit industry and is a medium-sized entity with a strong focus on community impact. They are committed to providing outstanding customer support and fostering a supportive work environment. Description As a Temporary Customer Service Advisor (Days & Nights) you will: Answering calls and handling call-centre type queries related to customer well-being. Providing compassionate and empathetic care to customers. Updating customer accounts within a CRM system. Ad-hoc duties as and when required. Profile A successful Temporary Customer Service Advisor should have: Experience working within a call centre environment is essential Ability to work flexibly across day and night shifts....

Recruit4staff are representing a well-established horticultural services business in their search for a Telesales Advisor to work in St Asaph Job Details: Pay: £12.21 per hour (+5% incentive bonus) Hours of Work: Monday – Friday, 9am – 5pm initially. Once trained, shift allocation of 8:30am – 4:30pm (early) or 9:30am – 5:30pm (late) Duration: Temporary (2 months initially, with potential to lead to long-term opportunity) Benefits: Weekly pay, immediate starts available, incentive bonus  Job Role: The Telesales Advisor will be responsible for consultatively selling a range of products and services to both new and existing customers. Duties will include responding to inbound enquiries, making outbound calls including cold calling, and working towards individual sales targets. The Telesales Advisor will play a key role in driving revenue while delivering excellent customer service and maintaining a professional telephone manner at all times. Essential Skills, Experience, or...

Join Our Team as a Customer Service Advisor! Are you passionate about providing top-notch customer service? Do you thrive in a fast-paced environment where every day brings new challenges? If so, we have an exciting opportunity for you! Our client is looking for dedicated Contact Centre Agents to join their team temporarily and deliver exceptional support to customers. Position: Customer Service Advisor Contract Type: Temporary ongoing Working Pattern: Full Time - Shifts between 7am and 7pm Location: Working from Home What You'll Do: Provide first-rate service through inbound calls from customers regarding their accounts. Assist customers via Digital Mail Service and Web Chat. Update systems while handling sensitive customer data. Guide customers to the right resources and escalate inquiries as needed. Resolve customer queries at the first point of contact, utilising your excellent communication skills.What We're Looking For: Strong customer service background...

Customer Service Location: Bangor Pay Rates: £13.42 to £31.37 per hour (depending on shift pattern choice) Contract: Temporary to Permanent Start Date: 23/03/2026 Hours: 37.5hrs (5 days over 7, including weekends and bank holidays) Training: 37.5hrs (full-time for 4 weeks), 100% attendance required for the first 6 weeks We're inviting you to bring your skills to a role that truly makes a difference-joining the UK's largest telecoms provider, trusted for over 85 years to handle 999 emergency calls. As part of a team working 24/7 365 days a year we make a difference to people's lives. We provide critical services, where accuracy, speed and response, ensures people get the help they need, and it can save lives. This amazing team can answer hundreds of calls per shift for Emergency (999/112), DQ ((phone number removed)) or Relay UK, with multiple centres across the UK. Your role is to have an empathy for people with communication challenges and type real-time voice over...

Are you looking for temporary work in Birkenhead? If you are passionate about helping customers and would like to service customers of a well-known household brand, Red wants to speak with you! Red Recruitment is recruiting Webchat Advisors to work in a customer service centre in Birkenhead. You will be working for one of the UKs highest quality outsourcers on a temporary basis. This role will be working on behalf of an international gifting platform where you will be responding to customer chat messages. This role does not require you to handle any telephone calls. The hourly rate is £12.21 per hour and this is a full-time, office-based role Monday to Sunday 9am - 6pm (40 hours per week). Thestart date for this position is 02/02/2026 Benefits and Package for a Webchat Advisor: Salary: £12.21 per hour Hours: Monday to Sunday, 9am - 6pm, 40 hours per week (2 in 4 weekend days) Contract Type: Temporary Location: Birkenhead Start date: 2nd March 2026 One week's Full training is...

Customer Care Advisor (x 2) - Chorley - Temporary - 3 months - £27,000 Forrest Recruitment Ltd are delighted to be working exclusively with a successful, forward-thinking business who are leader in their field and have decades of industry experience. They are an attractive employer who have a culture focused firmly on their people and on providing a quality service to their customers. They boast an impressive staff retention rate and due to a busy period, they are seeking additional support in their Customer Care team based at their Head Office in Chorley. They are seeking customer-focused candidates to act as the first point of contact for clients and ensuring a seamless customer experience. Duties will include: * Handling up to 70 calls inbound calls per day via a headset * Delivering a first-class customer experience, offering advise and resolving queries relating to orders, deliveries and complaints * Providing product advise (full training provided) and discussing...

Head Of Housing Location: Delamere Street, CW1 2JZ Start Date: ASAP Contract Duration: 6+ Months Working Hours: 37 hours per week Pay Rate: £ 39.53 Per Hour Job Ref: (phone number removed) Job Responsibilities Provide strategic leadership and direction for Housing Services within the Council. Lead the development and delivery of the Council’s housing strategy in line with corporate objectives and statutory requirements. Oversee housing operations including homelessness prevention, housing advice, allocations, temporary accommodation, and housing standards. Ensure compliance with all relevant housing legislation, regulatory frameworks, and safeguarding responsibilities. Act as the Council’s lead advisor on housing policy, strategy, and service delivery. Manage budgets effectively, ensuring financial control, value for money, and efficient resource allocation. Drive service improvement, transformation initiatives, and performance management across housing services....

We're looking for a warm, friendly, and proactive Customer Services Advisor with previous housing experience to join a busy team. In this role, you will be the first point of contact for tenants, providing high-quality customer service and helping resolve queries and complaints relating to their homes.You will use our Housing Management Systems to log, track, and update cases, ensuring every tenant receives a timely, accurate, and supportive response. Key Responsibilities Act as the main contact for tenants regarding property-related issues, repairs, and complaints. Handle inbound calls, emails, and online enquiries with empathy, professionalism, and efficiency. Assess and triage property complaints, ensuring accurate recording and appropriate escalation. Use Housing Management Systems to manage cases, update records, and track progress. Work collaboratively with Property Services, Repairs, and other internal teams to ensure swift resolutions. Maintain high customer satisfaction...

Role: Customer Care Advisor/Planner Contract: 3 months (possible extension) Location: Oldham, UK Role type: Full-time Working shifts: Monday to Friday (37.5 hours) Client: Equans EQUANS is a global leader in energy services, with nearly 100,000 employees in over 50 countries and an annual turnover of over 17 billion euros. In the UK & Ireland, EQUANS provides FM, regeneration, technical, and energy services, specialising in smart buildings, green mobility, district energy, as well as renewables. EQUANS' 13,500 UK & Ireland employees support the transition to net zero and digital and industrial transformations. EQUANS is a Bouygues group company. Job Summary The role of the Customer Care Advisor/planner is to support the planning and customer service team by handling customer interactions via phone, email and portal activities. Duties include: responding to phone calls and email requests, maintaining customer service records via the CAFM system, planning in operatives...

Overview The Scanning Operator will generate high quality digital material as requested in a timely manner working with and reporting to the Team Leader to ensure quality standards are adhered and deadlines are delivered. Core working hours are between Hours of Operation ■ To work a 37.5 hours week between the hours of 08:00-18:00 Monday – Friday as required Key responsibilities ■ Good understanding of of general scanning documentation and the capabilities within scanning operations - Scanning in colour & BW - Quality settings, lightness / darkness & resolution - Reduce file sizes - Understanding of file size limitations & quality issues with resolutions - Understanding all departmental procedures and SLA’s. ■ Ensure all work is QA’d by another member of the team. ■ Assist with training to WL staff and client staff on machinery and procedures. ■ Comply with department procedures. - Email procedures - Mandatory training ■ Highlight any issues or...

A 12-month opportunity has become available for a recently qualified or early post-qualified accountant to join our Corporate Reporting team within a growing and ambitious FTSE 250 business. This role is ideal for someone who enjoys the storytelling and governance side of corporate reporting and wants to build their experience in a visible, externally focused role. You will gain exposure to senior stakeholders and play an active part in writing and shaping our Annual and Half Year Reports, ensuring our financial, strategic and ESG disclosures are clear, consistent and aligned to our commercial strategy. Working closely with colleagues across Finance, Legal, Risk and the wider business, you will gather information, draft disclosures and coordinate inputs to produce high-quality external reporting. This is a great opportunity to deepen your understanding of listed company reporting requirements while developing strong drafting and stakeholder management skills. If you are...

Senior Accountancy Technician – Cheshire East Council – CW1 2JZ 12 Months Contract 37 hours per week Hybrid We are looking for a Senior Accountancy Technician based at Floor 3, Delamere House, CW1 2JZ The post is working withing the Place Finance team and supports the Finance business partner in the delivery of the annual cycle of closure of accounts, in-year monitoring, and budget setting work to services such as Libraries and Housing. Experience of providing finance support to managers would be essential. The post is hybrid so a mix of office and home working. We prefer to have candidates who can come into the office in Crewe, Cheshire on a regular basis (2 -3 times a month) as determined by business need – and to attend the office on a daily basis for the first 4 – 8 weeks for training. Key Accountabilities: Advise and liaise with operational managers and within the Finance Service to ensure that detailed capital and revenue budgets are prepared and maintained in order to...

Staffline is currently recruiting for, HGV Class 2 AM Multi-Drop Drivers based in Bury, Radcliffe. Days - Monday - Friday Days £16.38 - Weekend Days £20.48 - Monday - Friday Overtime hours After 45 Hours £21.79 - Weekend Overtime applicable after 45 Hours £25.88 - Bank Holidays £24.57 Weekly £50 Multidrop Delivery Bonus Start times are between 04:00 - 07:00 Shifts range from 8-12 hours, with a guaranteed minimum of 8 hours paid. Rota's available: - 5 on 3 off Newly passed drivers are welcome to apply! Your Time at Work This role involves conducting store deliveries from our client's Bury premises, operating a tail lift for caged food product deliveries, providing excellent customer service, and engaging in physical work handling fresh, frozen, and chilled produce . Our Perfect Worker - Valid Category C driving license. - Newly passed drivers are welcome to apply. - Experience in retail multi-drop deliveries. - No more than 6 penalty points on your...

Staffline is currently recruiting for, HGV Class 2 AM Multi-Drop Drivers based in Bury, Radcliffe. Days - Monday - Friday Days £16.38 - Weekend Days £20.48 - Monday - Friday Overtime hours After 45 Hours £21.79 - Weekend Overtime applicable after 45 Hours £25.88 - Bank Holidays £24.57 Weekly £50 Multidrop Delivery Bonus Start times are between 04:00 - 07:00 Shifts range from 8-12 hours, with a guaranteed minimum of 8 hours paid. Rota's available: - 5 on 3 off Newly passed drivers are encouraged to apply! Your Time at Work This role involves conducting store deliveries from our client's Bury premises, operating a tail lift for caged food product deliveries, providing excellent customer service, and engaging in physical work handling fresh, frozen, and chilled produce. Our Perfect Worker - Valid Category C driving license. - Newly passed drivers are welcome to apply - Experience in retail multi-drop deliveries. - No more than 6 penalty points on your...

Staffline is currently recruiting for, HGV Class 2 AM Multi-Drop Drivers based in Bury, Radcliffe. PAYE hourly rates for the role are as below: Days - Monday - Friday Days £16.38 - Weekend Days £20.48 - Monday - Friday Overtime hours After 45 Hours £21.79 - Weekend Overtime applicable after 45 Hours £25.88 - Bank Holidays £24.57 Weekly £50 Multidrop Delivery Bonus Start times are between 04:00 - 07:00 Shifts range from 8-12 hours, with a guaranteed minimum of 8 hours paid. Rota's available: - Sunday -Thursday (5 days) - Tuesday -Saturday (5 days) - 5 on 3 off - 4 on 2 off - Thursday - Sunday (4 days) Newly passed drivers are welcome to apply! Your Time at Work This role involves conducting store deliveries from our client's Bury premises, operating a tail lift for caged food product deliveries, providing excellent customer service, and engaging in physical work handling fresh, frozen, and chilled produce. Our Perfect Worker - Valid Category C...