15 customer service advisor jobs found in Manchester

Customer Service Advisor -£12.71 per hour plus uncapped bonus -35 Hours per week Monday to Sunday 6am-2am (full flexibility required to work early, afternoon and late shifts) Ongoing Temporary Position Office based – At our iconic Media City Headquarters Training Provided – 2 weeks Monday to Friday training Be the difference when it matters most When someone breaks down, it’s more than just a vehicle issue - it can be stressful, disruptive, and sometimes unsafe. That’s where you come in: As a Resolution Specialist, you’ll be the calm, capable voice who takes control in that moment. You’ll solve problems, provide reassurance, and make sure our members get the help they need - quickly, safely, and with confidence. What you’ll be doing •Taking ownership of breakdown calls, working quickly to understand the customer’s situation and any vulnerabilities •Assessing cover and identifying the best solution - from remote fixes through to arranging assistance or onward travel...

£12.71 per hour plus uncapped bonus 35 Hours per week Monday to Sunday 6am-2am (full flexibility required to work early, afternoon and late shifts) Ongoing Temporary Position Office based – At our iconic Media City Headquarters Training Provided – 2 weeks Monday to Friday training Be the difference when it matters most When someone breaks down, it’s more than just a vehicle issue - it can be stressful, disruptive, and sometimes unsafe. That’s where you come in: As a Resolution Specialist, you’ll be the calm, capable voice who takes control in that moment. You’ll solve problems, provide reassurance, and make sure our members get the help they need - quickly, safely, and with confidence. What you’ll be doing •Taking ownership of breakdown calls, working quickly to understand the customer’s situation and any vulnerabilities •Assessing cover and identifying the best solution - from remote fixes through to arranging assistance or onward travel •Managing the situation...

Customer Service Advisor Salary: £16.11 per hour (Combined standard rate and shift allowance) Location: Capgemini, Trafford Park, Stretford, Manchester M41 7HA Working Pattern: Office-based Hours: Night shifts are (Apply online only) and Day shifts are (Apply online only)Typical shift pattern is a 3-week rotation: Week 1: Mon - Off, Tues - Off, Wed - Off, Thu - Night, Fri - Night, Sat - Night, Sun - Night Week 2: Mon - Off, Tues - Off, Wed - Off, Thu - Off, Fri - Off, Sat - Day, Sun - Day Week 3: Mon - Night, Tues - Night, Wed - Night, Thu - Off, Fri - Off, Sat - Off, Sun - Off Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call...

I am seeking a number of Customer Services Advisors where you will be the first point of contact, advise and information Key responsibilities You will be a self starter who is able to own quiries through to resolution be able to confidently use Microsoft tools, emails and internet/intranet A very good empathtic telephone manner is needed working in a call centre enviroment Full training will be provided

Customer Service Advisor Location: Leeds Office - LS15 Job Type: Full Time - Monday-Friday 8am-5pm About the Role We are looking for a friendly and customer-focused Customer Service Advisor to join a growing and supportive team. This is an excellent opportunity for someone who enjoys helping customers, solving problems, and delivering an outstanding customer experience in a fast-paced environment. Key Responsibilities Respond to customer enquiries, complaints, and queries via telephone, email, and live chat in a professional and timely manner. Resolve customer issues efficiently, liaising with technical colleagues where required. Provide accurate information about products and services to ensure the best possible customer outcome. Deliver a caring and compassionate service, adapting your approach to support customers with additional needs or special circumstances. Maintain accurate customer records by updating internal systems following every interaction. Manage the...

Are you an experienced administrator or customer service advisor? We currently have a temporary customer services role available with Holcim. This role is ideal for someone with previous admin and customer service experience Role: Customer service rep Shifts: Monday - Friday, 2 shifts on rotation 8am - 4pm and 9am- 5pm (flexible) Pay: £14.50 per hour Duration: Temp ongoing - Could potentially go perm based on performance Location: Holcim, Smith-Hall Lane, Hulland Ward, Ashbourne, DE6 3ET (100% office based) Main tasks include * Ensure that orders are received when goods/services have been supplied * Liaising with suppliers to resolve any invoice queries * Answering the telephones and passing on messages in a professional manner * Taking customer orders * Updating customers on orders and deliveries * Dealing with any customer queries * Supporting internal staff with pricing queries * Data entry Requirements * Excellent...

Community Safety Advisor Manchester Full Time Temporary An excellent opportunity has arisen for an experienced Community Safety professional to join a Local Authority in Manchester. This role will focus on tackling Anti-Social Behaviour (ASB), Hate Crime and Domestic Abuse & Violence (DAV), whilst working closely with residents, partner agencies and community groups to create safer neighbourhoods and improve outcomes for local communities. THE ROLE The Community Safety Advisor will deliver a proactive and responsive service to residents, managing community safety casework, supporting legal action where required and coordinating with partner agencies to resolve complex issues. Key responsibilities include: • Managing reports of Anti-Social Behaviour, Hate Crime and Domestic Abuse & Violence from referral through to resolution. • Investigating incidents, gathering evidence and preparing cases for legal action where appropriate. • Conducting risk assessments and...

Community Safety Advisor 📍 Manchester 💰 £23.41 LTD Per Hour 📅 Minimum 6 Week Contract 🕒 Full Time Service Care Solutions are currently recruiting for a Community Safety Advisor on behalf of a respected Housing Association in Manchester. This is an excellent opportunity for someone with experience in Anti-Social Behaviour (ASB), Community Safety, Housing Management, Tenancy Enforcement or Customer Services who is looking to make a real difference within local communities. The Role You will support the Community Safety Team in delivering a proactive service to residents, tackling Anti-Social Behaviour, Hate Crime and Domestic Abuse related issues, whilst working closely with partner agencies to improve community safety outcomes. Key Responsibilities • Managing and investigating ASB and community safety related cases • Supporting residents and carrying out risk assessments • Liaising with police, local authorities and community partners • Maintaining accurate case records...

Patient Service Advisor📍 Worsley, Manchester 💰 Salary: £32,468 per annum 🕒 Monday to Friday 8am to 4pm | Full Time | Permanent (3 years min Experience required) Are you passionate about delivering exceptional customer service and making a real difference to people's lives? We are recruiting for a Patient Service Advisor to join a busy and supportive Homecare team based in Worsley. This is an excellent opportunity for someone with strong customer service experience who enjoys helping others and thrives in a fast-paced environment. The RoleAs a Patient Service Advisor, you will be the first point of contact for patients, carers, clinicians and healthcare professionals. You will handle customer enquiries, process orders, resolve issues and provide support relating to specialist healthcare equipment. Working in a busy contact centre environment, you will deliver a professional, empathetic and efficient service while maintaining high standards of accuracy and customer care. Key...

We are seeking a motivated Helpdesk Advisor to join a temporary role in the energy & natural resources sector. This position involves providing exceptional customer service and resolving inquiries efficiently in a fast-paced environment. Client Details This role is with a respected organisation who are a leader in their sector. The company is focused on meeting customer needs through efficient service delivery and operational excellence. Description Respond promptly to customer inquiries via phone, email, and other communication channels. Schedule and manage appointments for customer service operations. Communicate with customers to confirm and update bookings. Coordinate with internal teams to ensure timely service delivery. Maintain accurate records of schedules and customer interactions. Respond to scheduling queries and resolve any issues promptly. Optimise scheduling to maximise operational efficiency. Ensure compliance with company policies and industry standards....

Customer Experience Advisor Sheffield £25,977 per annum Temporary, Full Time to May 2027– (37 Hours pw) Maternity Cover Closing Date: Sunday 19th July 2026 – Midnight Interview Dates: Tuesday, 4th August 2026 We are looking for brilliant people with a passion for delivering great customer service. You may never have considered working for a Housing Association before, but if you enjoy building relationships, are driven to find solutions and like to work at a fast pace, then we want to hear from you. Our wider benefits: * Salary of £25,977 per annum. * 37 Hours per week with no evening or weekend work * Agile working - a 50/50 mix of working from home and at our Sheffield city centre base * Generous holiday entitlement – which includes 27 days plus 12 bank holidays * Benefits which include: * Excellent flexible working scheme, family-friendly perks, * SYHA Rewards - employee discount scheme, which offers cash back and shopping discounts. Plus,...

Job Advert Customer Operations Advisor  Location: Valley Road, Birkenhead (potentially the opportunity to work some days from home once training is completed) Contract: Fixed-Term (July 2026 – January 2027) Monday – Friday 9am – 5pm Salary £24,800 per year Overtime from October – December (including some Saturdays) No holidays can be taken in November & December About the role We’re looking for a customer-focused and detail-driven Customer Operations Advisor to join our Love2shop team on a fixed-term basis during one of our busiest and most exciting periods of the year. You’ll be at the heart of our customer experience—supporting customers across phone, email, live chat and social media, resolving queries quickly and efficiently, and ensuring every interaction leaves a positive impression. What you’ll be doing Acting as a subject matter expert across our range of physical and digital products Supporting customers across multiple channels (phone, email, live chat & social)...

One of my clients are looking for a Venue and Event Manager, this is a 6 months minimum contract with possible further extension. ROLE: You will lead on client liaison from sales to operational delivery of events across City Hall venues. You will be the primary point of contact for clients throughout the sales to operations journey and will ensure all activities are executed to an extremely high standard, in line with client expectation and venue operations legislation. You will ensure that the venue and the events delivered are viewed as shining examples of excellence to both internal and external customers. Main Areas of Responsibility * You will be a self-motivated, confident, and enthusiastic individual, who will bring a true passion and focus on driving new income streams, identifying sales opportunities and leads * You will be responsible for end-to-end development, sales, coordination and * management of bespoke Corporate and Public events * Anticipate...

Senior Domestic Abuse Specialist Contract: 12 months initially, with possible extension Hours: 25 hours per week, working 10:00am–1:00am over a 4-week shift pattern (Monday–Sunday) Salary: £35,000 FTE (£23,333 actual salary) Location: Bradford/Wakefield Background Raneem’s Law is a national initiative designed to strengthen the police response to domestic abuse by embedding independent domestic abuse specialists within police Customer Control Centres (CCCs). The programme aims to improve the quality, consistency, and timeliness of police decision-making at the first point of contact, ensuring risks are accurately identified and victims/survivors receive effective safeguarding and support. The West Yorkshire pilot works in partnership with West Yorkshire Police to enhance frontline responses to domestic abuse, improve victim safety, and embed trauma-informed, victim-centred practice within policing environments. Key Responsibilities Provide specialist domestic abuse advice and...

Senior Domestic Abuse Specialist Contract:             12 months initially, with possible extension Hours:                  25 hours per week working 10:00am–1:00am over a 4-week shift pattern (Monday–Sunday) Salary:                 £35,000 FTE (£23,333 actual salary) Location:               Bradford/Wakefield Background Raneem’s Law is a national initiative designed to strengthen the police response to domestic abuse by embedding independent domestic abuse specialists within police Customer Control Centres (CCCs). The programme aims to improve the quality, consistency, and timeliness of police decision-making at the first point of contact, ensuring risks are accurately identified and victims/survivors receive effective safeguarding and support. The West Yorkshire pilot works in partnership with West Yorkshire Police to enhance frontline responses to domestic abuse, improve victim safety, and embed trauma-informed, victim-centred practice within policing environments. Key...