18 customer service jobs found in Newcastle upon Tyne

Our client works in partnership with a major UK high street bank, managing their personal lending services. We are looking for a Customer Service Advisors to join their Contact Centre team in Newcastle to provide support to customers, calling with enquiries and requests about their loan account. Our client is putting their customers at the heart of everything they do every day. Is that you? Do you have a passion for helping make things simple and easy for customers? Do you enjoy getting your teeth into supporting with more complex requests that may need teamwork with colleagues from other areas? Do you get satisfaction from knowing you've helped achieve the right outcome for a customer, and even better getting it right first time? Then this is a role you will be interested in. What are we looking for in our Customer Service Advisors? Sociable, helpful and eager to provide excellent customer service to customers. Able to work in a fast-paced environment, ensuring defined...

Customer service advisor 12-Month Fixed-Term Contract Location: Durham Hourly Rate: £12.60-£18.90 Various shift patterns You will be expected to work 3-5 weekends over 8 weeks period; this can be in row or separated depending on business need Benefits will include vouchers for Star performance Free coffee and tea available onsite We are currently seeking Customer service advisor's to join a well-established and reputable client on a 12-month fixed-term contract. This role offers an excellent opportunity to develop your professional skills within a structured, process-driven environment, supporting a high-performing team in delivering exceptional customer service. Role Overview as a Customer service advisor You will play a key role in delivering high-quality transactional and administrative support within a contact centre setting. You will be responsible for processing a variety of routine tasks and enquiries in accordance with agreed procedures, maintaining high levels of...

Our client in Newton Aycliffe is looking for a Customer Service Agent to join their ever-expanding, tight-knit and high-performing team, where benefits include monthly company lunches, free parking and staff discount. Reporting to the Customer Service Manager, you will work within their Customer Service department to provide advice and guidance to customers, supporting them in both pre-sale and after-sales care. You will be the voice of their organisation. As such, this role best suits upbeat and self-motivated individuals for whom attention to detail and accuracy are key. As they strive for the timely and thorough handling of enquiries, it is important that you have the organisational skills and the ability to effectively prioritise your workload. This is a full-time position offered on a temp to perm basis. The normal working week will be Monday to Friday from 8.30am to 5.30pm. Key Duties & Responsibilities · Prioritise and process customer queries and requests...

We are currently seeking highly motivated and experienced Conservatory Sales Executives to join our team. If you are a driven and customer-oriented sales professional with a passion for design and the ability to create bespoke solutions, we would love to hear from you! This is a self-employed position, offering the freedom to manage your own schedule and the potential for uncapped earnings! This is us! Anglian Home Improvements, the UK’s leading home improvement business, proud of our craftsmanship and service, which has kept customers coming back time and time again for almost 60 years. All our products are made in Britain to the highest industry standards. The quality of our products along with our excellent customer service is only made possible by having great people representing our brand.  We are looking to grow our team of dedicated Conservatory Sales Executives. What you’ll be doing You’ll receive Industry-leading training to equip you with in-depth knowledge of our...

Customer Service Representatives - Call Centre Environment Newcastle £rate per hour dependent on relevant experience Start date: Early May Our client based in Newcastle is seeking Customer Service Representatives for a 6 month period working in their Newcastle contact centre servicing a well known high street bank. There is high likelihood of permanent employment after the initial 6 month term. The ideal candidate will be happy to be on the phone and will love talking to people and proactively solving issues. You will enjoy working in a contact centre environment providing excellent customer service to customers and you will have excellent phone etiquette and good verbal, written and interpersonal skills. You will have a good eye for detail, ensuring customer records are kept up to date and are accurate and you will be keen to take responsibility for managing customer information with computer systems. Working hours are on a shift basis and between 8am and 8pm, Monday to...

Are you an experienced Receptionist or Administrator who enjoys meeting new people and working in different environments - and are available for ad hoc, short‑notice work, including occasional one‑day cover? We're building a team of reliable Receptionists and Administrators to support our fantastic clients across Newcastle City Centre. You'll work on a range of short-term temporary assignments, covering holidays, absences, and busy periods. Position: Ad hoc Receptionist Working Hours: Monday - Friday Hourly Rate: £13 - £13.50 per hour Assignment Dates: Flexible, ad‑hoc dates to support increased demand during peak periods - including short‑notice, one‑day, or occasional cover assignments Location: Newcastle City Centre Responsibilities: Greet visitors and provide them with a warm welcome, ensuring a positive first impression. Maintain a tidy and organised reception area. Assist with general administrative tasks, including data entry and photocopying. Manage incoming calls,...

Tyre Fitter We are recruiting for an experienced Tyre Fitter to work for our client who are in Newcastle Upon Tyne. THE DUTIES: * Provide excellent customer service and clear communication regarding work carried out. * Diagnose tyre-related issues such as punctures, uneven wear, and valve faults. * Follow health & safety procedures and always company guidelines. * Safely jack up vehicles and remove/fit tyres using appropriate tools and equipment. ESSENTIAL QUALIFICATIONS: * Previous experience being a Tyre Fitter is essential. * Must be physically fit and able. THE HOURS: Monday – Friday: 8:00am - 5:30pm THE PAY: You will earn an hourly rate between £22 - £27 per hour If you’re interested in this position, please give Louise a call, details are below: Louise Bowles Recruitment Consultant

HGV Class 1 Drivers South Shields Pay Rates * £15.00 per hour (PAYE) * £17.50 per hour (LTD) * Paid weekly Pin Point Recruitment is currently recruiting reliable HGV Class 1 Drivers for our client based in South Shields. Contract Type: Ongoing / Ad hoc work Start Date: ASAP The Role * HGV Class 1 Driving * Day shift 08:00 start * Local multidrop * Pallets & curtainsider trailer work * Some handballing required About You * Previous Class 1 multidrop experience essential * Good customer service skills * Reliable with excellent timekeeping * Available for night shifts * PAYE or LTD drivers welcome If you’re a Class 1 driver looking for ongoing or flexible work, we want to hear from you

Join Our Team as a Temporary Sales Administrator! Location: Sunderland Hours: Monday to Friday, full time Pay: £13.50 per hour Contract: Temporary ongoingAbout the Role We're looking for a dynamic Sales Administrator to join our valued client in a busy, friendly office team in Sunderland. This is a great opportunity to support a welcoming group of colleagues while developing your skills in a professional, fast-paced environment. If you thrive in a fast-paced environment and provide great customer service, we have the perfect opportunity for you! Key Responsibilities Support the sales team with quotes, proposals, and follow-up documentation Manage customer enquiries via phone and email, providing timely and helpful responses Update and maintain customer records with precision Coordinate with internal departments to ensure seamless operations Assist with invoicing, purchase orders, and general administrative tasks Schedule meetings, calls, and manage diaries for the sales team...

Rewards and Benefits on Offer; * A highly varied and interesting role, working in a fast-paced environment. * Employer pension scheme. * Free onsite parking. * Opportunity for permanent roles for the right candidate. * Permanent Dayshift role. The Hours You’ll Work; * Permanent day shift * 08.00am till 16.30pm The Pay You’ll Receive; * £13.90 MTrec’s New Opportunity; * MTrec are currently recruiting for a well-established manufacturing firm based in the Shildon area. The Job You’ll Do; * Providing quotations and checking product availability * Inputting customer orders onto ERP system applying internal process and policies, and tracking progress through to successful delivery * Replenishing EMEA site inventory * Providing update on orders * Managing orders priorities * Collaborating with Supply Chain and Logistics departments About You; * Customer service qualification * Strong Excel skills * Previous Admin experience *...

Train Presentation Supervisor (Day & Night Shifts) – Valid UK Driving Licence Required North East & North West regions – Darlington, Carlisle, and Newcastle £17.34 per hour (Day Shifts) / £18.26 per hour (Night Shifts) + overtime opportunities Lead Your Team, Make an Impact, and Build Your Career in Rail! Step into a hands-on leadership role where you’ll make a real difference to the passenger experience. As a Train Presentation Supervisor, you’ll ensure every train meets the highest standards of cleanliness and presentation while leading and supporting a team across multiple sites. The Role & About You In this role, you’ll lead a team of around 35–40 people, including Team Leaders and Train Presentation Operatives, across multiple sites. You’ll be responsible for planning and coordinating daily operations, monitoring performance, supporting your team, and ensuring consistently high standards of cleanliness, safety, and presentation. This position is ideal for a...

Job Type: People Partner (Human Resources) Location:  Tyne and Wear Job Type: Temporary (6-month contract) Start Date: 16 March 2026 End Date: 30 September 2026 Pay rate: £21.52 per hour   Working Hours: Monday - Friday, 09:00 - 17:00 37 hours per week   Role Overview We are seeking an experienced People Partner to join the People & Culture team on a temporary contract. In this role you will deliver a high-quality, customer-focused HR service, providing professional advice and support to managers and employees across the organisation. You will play a key role in managing employee relations matters, supporting managers, and ensuring policies and procedures are applied consistently and in line with employment legislation. Key Responsibilities Provide advice and guidance on complex and sensitive employee relations cases. Support and train managers and staff across a range of HR matters. Monitor HR data and reports to identify trends and drive improvements....

Administrator Fleet Hire Desk Assistant 3 months contract £12.85 PER HOUR A valid driving licence is required for this position To assist the Fleet Hire Desk and Contract Supervisor and the Fleet Business Manager in the day to day hiring operation. Ensuring that the hire contracts managed by Fleet Services are provided to the requirements of the customer and contract compliance is maintained. Duties and responsibilities Administrator Fleet Hire Desk Assistant Listed below are the responsibilities this role will be primarily responsible for: Co-ordinate and process on & off hire requests, including verifying rates, allocation to authorised suppliers and provide the service in accordance with our policies / procedures. Accurately / efficiently record vehicle, plant and equipment hire data on to the Fleet Management System and record as required within a timely manner. Record vehicles on our insurers Motor Insurance database, ensuring vehicles are recorded on / off the insurance...

Housing Support Officer – 6 Month Contract - 28 Hours Per Week - £16-£18/hr (Umbrella) Join a well-established Housing Association in a fulfilling role that truly makes a difference to people’s lives. This Housing Support Officer position offers the chance to support vulnerable customers across a supported housing setting in Middlesbrough, helping them to build independence, improve wellbeing, and live safely in a secure and welcoming environment. The role operates on a rolling contract, providing consistent and stable work at £16-£18 per hour via umbrella, working 28 hours per week. As a Housing Support Officer, you’ll be delivering person-centred support, working closely with individuals to develop tailored support plans, promote safety, and empower them to take positive steps forward. You’ll provide both one-to-one and group support while ensuring the service remains safe, compliant, and customer-focused. We’d love to hear from anyone with experience as a Housing Support...

Job Type: Maintenance Surveyor Location: Maryport Job Type: Temporary (Vacancy Cover) Working Pattern: Monday - Friday Hours: Full-time hours. Pay rate: £21.48 per hour Working Style: Mix of site visits, working from home, and travel   Role Overview We are looking for an experienced Maintenance Surveyor to support the Repairs and Maintenance team. In this role, you will survey and inspect homes to ensure they are safe, well maintained, and compliant with regulatory standards. You will diagnose property issues, arrange repairs, and oversee improvement works to ensure projects are delivered on time and to a high standard. You will play a key role in ensuring customers' homes remain comfortable, safe, and compliant, while working closely with contractors and internal teams. Key Responsibilities Survey and inspect residential properties to assess condition and identify defects. Diagnose issues including damp, mould, and structural defects. Scope and specify remedial...

CSCS Joiner Required in Newcastle NE27 Duration 2 Months 8.00 - 17.00 Mon-Fri £24ph Duties will include: * Keeping site Tidy, Storing materials in line with policy, assisting trades on site. * You will be working on a Commercial fit out on a Live Building with customers & Puplic in close proximity. Requirements for the position: * A valid CSCS Card (Blue or Gold an advantage) * Experience on high end Commercial Fit out * Tools required to complete 2nd fix joinery * Previous experience on site * Full PPE * References upon request from previous employers. Benefits: We’re focused on delivering the best services to our contractors. All our offers are continually updated as we’re dedicated to giving our contractors the best deals we can find on everything from PPE to high-street discounts. We have access to over 3000 high-street discounts for you to make the most of. This includes everything from: * Money off your weekly shop in a range of supermarkets *...

About this Role: We are currently recruiting for experienced Industrial Electricians to join a nationwide electrical contractor working across commercial and industrial environments. This is a field-based role involving regular work away from home during the week, delivering high-quality electrical installations, testing, and maintenance services for a variety of clients. The ideal candidate will be flexible, professional, and comfortable working as part of a team while liaising directly with customers on site. Job Responsibilities: * Carrying out electrical installations in commercial and industrial settings * Completing electrical testing and inspection works, including EICR where required * Fault finding, maintenance, and upgrade works on existing electrical systems * Working safely at height using appropriate access equipment * Ensuring all work complies with BS7671 and current health & safety regulations * Liaising with clients and site teams to ensure...

Holistic Support Advisor (RSAP Redcar) When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. We have an exciting opportunity for an holistic support advisor to join our Supported Living team in Redcar. You will accept referrals, manage a caseload of customers, and provide intensive interventions, harm reduction support, and information, advice and guidance. Your work will focus on engaging and supporting people with complex support and housing needs, including those who are former street homeless, empowering them to sustain their tenancy and engage with a range of internal and external support services across Redcar. You will assist and empower customers to access various statutory and voluntary services to improve their circumstances and sustain their tenancy, through home/community visiting and developing a robust risk and support plan to enable...