40 customer service jobs found in Norwich

We're recruiting on behalf of our client, for an organised and personable Recruitment Administrator to join their busy recruitment team on a temporary basis. In this role, you'll provide essential administrative support across the recruitment process, helping to ensure a smooth and positive experience for candidates and hiring managers alike. If you're someone who thrives in a fast-paced environment, has a keen eye for detail and enjoys supporting people through every stage of the recruitment journey, this could be the role for you. Hybrid working may be considered for up to two days a week once trained and undertaking certain duties. What you'll be doing: Drafting job adverts for review Arranging interviews with candidates and hiring managers Preparing conditional offer letters and completing pre-employment recruitment checks Arranging start dates for new starters Responding to general enquiries via telephone, email and face to face Supporting at in-person recruitment events...

Accelerate Personnel are recruiting on behalf of our general haulage client for Class 1 Driver within the Norfolk area for tramping. For this job role you will be required to complete a maximum of 2 drops in a Class 1 lorry around the UK along with collecting and returning a load. You will be required to complete vehicle checks prior to departure and complete all paperwork at the end of your shift. Communication is key with the client and customer service is always a top priority to both our clients and their end customer. Requirements: • Full UK driving licence with valid Class 1 entitlement • Valid CPC Card • Valid digital tachograph Card What Accelerate Personnel can offer: • £15.00 per hour • Minimum 8 hours guaranteed • Weekly pay • Dedicated driving team available 24/7 on call • Driver referral scheme To apply , please contact Charley, Katie or Melanie at Accelerate Personnel or apply below! Accelerate Personnel acting as an employment business Keywords CLASS...

IT Service Desk Analyst Location: Norwich Contract Type: Temporary Hourly Rate: £17.21 p/h, paid to Umbrella Contract Length: 3 months intially Working Pattern: Full Time, 37.5 hours per week Our client, a reputable organisation within the public services sector, is seeking a dedicated IT Service Desk Analyst to join their Digital Services team. This is an excellent opportunity for individuals looking to contribute to a customer-focused environment while providing essential IT support. Key Responsibilities: Serve as the primary point of contact for IT-related incidents, service requests, and queries, catering to both clinical and corporate customers. Collaborate effectively with the Service Desk team to act as an interface between the business and support teams, ensuring a seamless service experience. Support over 3,000 customers and manage a significant volume of technical hardware, achieving a first-time fix rate for approximately 4,500 calls each month. Accurately detect,...

Student Administration Assistant 9 month FTC £26,500 pro rata Norwich City Centre Fully Office Based, Monday - Friday We're looking for a confident, organised and people-focused individual to join a busy and supportive education team during one of their busiest periods of the year. This role plays a key part in supporting students as they begin their apprenticeship journey, helping to create a positive and professional experience from day one. You'll be welcoming students, coordinating assessments, assisting with enrolments and providing essential administrative support to ensure everything runs smoothly. Why This Role? You'll be at the heart of the student experience, greeting learners, supporting exam administration, helping with apprenticeship onboarding and ensuring students receive a warm and professional welcome. Some days you may be supporting just a handful of students, while on others you could be welcoming over 100 people through the doors. It's a varied role...

Resident Liaison Officer About the Role We are looking for a friendly, compassionate, and highly organised Resident Liaison Officer to support residents throughout the process of moving back into their homes following refurbishment works. As the key point of contact, you will play an important role in ensuring residents feel informed, supported, and valued at every stage of their journey. You'll help manage communications, resolve concerns, coordinate with project teams, and deliver an exceptional customer experience. Key Responsibilities Act as the main point of contact for residents before, during, and after their return to their property. Build positive relationships and provide a consistently high standard of customer service. Respond promptly and professionally to resident enquiries, concerns, and complaints. Provide clear information regarding refurbishment works, timelines, schedules, and property handovers. Produce a monthly resident newsletters and updates. Maintain...

Multi-Trader – Norfolk Location: Norwich, Norfolk (NR7) Salary: £160–£180 per day (CIS) + Company Van & Fuel Card We are recruiting an experienced Multi-Trader on behalf of an established property maintenance contractor delivering planned and reactive maintenance works across Norfolk. This is a long-term opportunity with consistent work, excellent support and a company van and fuel card provided. Duties * Carry out planned and reactive maintenance works. * Complete carpentry, plumbing, tiling, patch plastering and decorating. * Undertake repairs to occupied and void residential properties. * Diagnose faults and complete quality repairs. * Deliver excellent customer service. * Ensure work is completed safely and to a high standard. Requirements * Proven experience as a Multi-Trader. * Strong all-round maintenance skills. * Experience within social housing desirable. * Full UK Driving Licence. * Ability to work independently. Package *...

Belmont Recruitment are currently looking for an IT Support Assistant to join a NHS Trust on an initial 3 month temporary contract. This is a full-time role working 37.5 hours per week, Monday to Friday. Key Responsibilities * Provide 1st line IT support to customers by telephone and other support channels. * Act as the first point of contact for IT incidents, service requests and technical queries. * Log, record, classify and prioritise incidents accurately in line with Service Desk procedures and SLAs. * Investigate and diagnose a range of hardware, software, application and network issues. * Resolve incidents at first point of contact wherever possible or provide suitable workarounds. * Escalate incidents to the appropriate specialist team where required. * Provide clear technical advice and guidance to customers, including "how-to" support. * Monitor and track incidents, keeping customers informed of progress and managing expectations. You should...

Belmont Recruitment are currently looking for a 2nd Line Endpoint Engineer to join a NHS Trust on an initial 3 month temporary contract. This is a full-time role working 37.5 hours per week, Monday to Friday. Key Responsibilities * Provide 2nd line technical support to customers across Norfolk and Suffolk. * Investigate, diagnose and resolve hardware and software incidents. * Provide remote and on-site technical support where required. * Maintain and improve computer hardware and software to support customer productivity. * Troubleshoot a range of desktop, laptop and end-user technology issues. * Respond to incidents and problems efficiently, ensuring a high level of customer service. * Escalate complex technical issues appropriately and work collaboratively with other IT teams. About You * Experience providing 2nd line technical support. * Good knowledge of desktop hardware and software. * Experience supporting end users both remotely and...

Job Title: Clinical Support Team Administrator Department: Parent and Infant Relationship Service (PAIRS) Duration: This is a temporary role, and it is currently due to be reviewed every 3 months, could last up to 9 months Location: Mary Chapman House, 120 Hotblack Rd, Norwich, NR2 4HN Working Pattern: 37.5 hours per week, Mon - Fri, 9am - 5pm Pay Banding: Band 3 – £14.05 per hour Trust: Norfolk and Suffolk NHS Foundation Trust The postholder must have the following experience: Secretarial experience Diary management experience Minute Taking experience Job Description ROLE SUMMARY · Provide secretarial / administrative support to the team in order that they can provide an efficient service to all customers. · Respond to the administrative needs of the service to ensure that the requirements of the organisation are met. · Supervise lower banded staff. DUTIES AND RESPONSIBILITIES · Provide accurate, prompt and efficient secretarial/administrative support to the...

Festival Bar Staff – Norwich Dates: Thursday 20 August – Sunday 23 August Location: Earlham Road, Norwich Pay: £11.00 per hour for ages 18–20; £12.71 per hour for ages 21+ Days available: Up to four Shift times * Thursday: 3:00pm–12:00am * Friday: 3:00pm–12:00am * Saturday: 12:00pm–12:00am * Sunday: 12:00pm–12:00am We are recruiting bartenders and bar backs for a busy outdoor music event in Norwich. This is a brilliant opportunity to meet amazing new people from the local area, work in a lively atmosphere and enjoy some awesome live music while earning money. Got friends you’d like to work with? Encourage them to apply too. While we cannot guarantee it, we’ll do our best to keep friends working side by side. Available roles * Bartender * Bar back Key responsibilities * Serving alcoholic and non-alcoholic drinks * Taking payments accurately and efficiently * Checking identification and following licensing requirements * Restocking drinks, ice and other bar...

Job Title: Clinical Support Team Administrator Department: Crisis Resolution Home Treatment Team (CRHTT) Duration: This is a temporary role, and it is currently due to be reviewed every 3 months, could last up to 9 months Location: Hellesdon Hospital, Drayton High Road, Norwich, NR6 5BE Working Pattern: 37.5 hours per week, Mon - Fri, 9am - 5pm Pay Banding: Band 3 – £14.05 per hour Trust: Norfolk and Suffolk NHS Foundation Trust The postholder must have the following experience: Secretarial experience Diary management experience Minute Taking experience Job Description ROLE SUMMARY · Provide secretarial / administrative support to the team in order that they can provide an efficient service to all customers. · Respond to the administrative needs of the service to ensure that the requirements of the organisation are met. · Supervise lower banded staff. DUTIES AND RESPONSIBILITIES · Provide accurate, prompt and efficient secretarial/administrative support to the...

Accelerate Personnel are currently recruiting for a reliable and motivated 3.5 Tonne Van Driver for our client. This role involves the timely and accurate delivery of products to customers and trade clients across the East Anglian region. Key Responsibilities: • Carry out multi-drop deliveries of goods to various locations across East Anglia • Load and unload goods safely, ensuring all items are handled with care • Perform heavy lifting and manual handling as part of daily duties • Plan delivery routes efficiently to meet schedules and deadlines • Provide a high level of customer service at each delivery point, acting as a professional representative of the company • Complete delivery paperwork and maintain accurate records • Carry out basic vehicle checks and ensure the van is kept clean and roadworthy Requirements: • Full UK driving licence • Previous experience in a similar multi-drop delivery role is preferred • Physically fit and comfortable with manual handling and...

Job Title: Clinical Support Team Administrator Department: Mental Health Liaison Service Duration: This is a temporary role, and it is currently due to last up to 12 weeks, but this could be extended Location: Norfolk and Norwich University Hospital, Colney Ln, Norwich, NR4 7UY Hours: 37.5 hours per week, Mon - Fri, 9am - 5pm Pay Banding: Band 3 – £14.05 per hour Trust: Norfolk and Suffolk NHS Foundation Trust The postholder must have the following experience: Secretarial experience Diary management experience Minute Taking experience Job Description This role will predominantly support the Care Group and Senior Leadership Team; however, responsibilities may change dependent on service need. Main duties include: · Contribute to effective communication by liaising with internal and external parties and agencies as required on behalf of the team. · Effective diary management as required for team members to include appointments / meetings, regular commitments to assist...

We are currently recruiting for an experienced Recruitment Administrator to join an NHS recruitment team, providing administrative and customer service support throughout the recruitment and onboarding process. This is a temporary role for 3 months with a view to extend. Key Responsibilities * Provide administrative support throughout the end-to-end recruitment process. * Draft job adverts for review and publication. * Manage vacancy and applicant information using recruitment systems. * Arrange interviews and liaise with candidates and hiring managers. * Prepare conditional offer letters and complete required pre-employment recruitment checks. * Coordinate candidate start dates and ensure relevant information is processed accurately. * Respond to recruitment and general enquiries via telephone, email and face-to-face. * Provide a professional and customer-focused service to candidates and colleagues. * Support recruitment events and assist candidates...

Job Title: Clinical Administrator Department: Older Persons Community Mental Health Duration: This is a temporary role, and it is currently due to last roughly 12 weeks Location: Gateway House, Farrier Close, Gateway 11 Business Park, Wymondham, NR18 0WF Hours: 22.5 hours per week Tue, Wed & Fri 9am - 5pm Pay Banding: Band 3 – £14.05 per hour Trust: Norfolk and Suffolk NHS Foundation Trust The postholder must have the following experience: Diary Management experience Minute Taking experience Job Description · Provide accurate, prompt and efficient secretarial/administrative support to the clinical multi-disciplinary team which may include spreadsheets and reports. · Use electronic systems to input and access information as required by the clinical multi-disciplinary team. · Deal with and process all types of patient referrals liaising directly with General Practitioners, clinical staff including medical staff from other areas. · Liaise with clinical team members...

gap personnel is recruiting Inbound Operators for our prestigious client based in Wymondham. The site provides inbound and outbound document services, including printing, mailing, document capture, storage, and key support functions. Pay Rate: £12.71 per hour, Overtime £19.07 per hour Hours: Monday to Friday, 8:00am - 16:00pm - 37.5 hours per week, 30 minute break per day Type: Temporary to permanent for the right candidate Location: Wymondham, Norfolk - NR18  Start date: Interviews will take place ASAP  Key Responsibilities: Hands-on role using basic machinery and computer systems (Excel, Word, and internal systems) Work to set targets for speed, accuracy, and quality Receive and security-check incoming mail Scan and process paper documents Index, store, and manage electronic documents Respond to helpdesk queries when needed Follow Service Level Agreements (SLAs) and quality standards Provide support or supervision when required Be flexible and help with different tasks as...

E-commerce Coordinator (Moto-Electrical) Maternity cover ASAP until September 2027 could lead to a permanent role too as they are super busy! You will need your own transport to get to the location as not near pubic transport. Monday to Friday 8am to 5pm Varied work and a friendly work environment! You will be Supporting the day-to-day management and development of the company's e-commerce channels, ensuring products, content, promotions and customer information are accurate, up to date and presented effectively. The role works closely with marketing, sales, operations, customer service and warehouse team as well as the external partners to help maximise online sales and customer experience. Key responsibilities Website & Online Store Management by working closely with Web Admin * Ensure product information, availability and promotions are accurate. * Check website pages regularly for errors, broken links and outdated content. * Support website merchandising and...

Location: Snetterton, Norfolk Salary: from £17.00 - £25.00 per hour - depending on shift and experience Job Type: Full-Time / Part-Time / Temporary / Permanent / Weekends We are currently seeking experienced and reliable HGV Class 1 (CE) Drivers to join our growing team. This is an excellent opportunity for professional drivers looking for regular work, competitive pay, and a supportive working environment. A range of different types of work and trucks - something for everyone Responsibilities: * Safe and timely delivery of goods to customers nationwide. * Completing vehicle checks and reporting any defects. * Ensuring compliance with driver hours, tachograph, and road transport regulations. * Maintaining accurate delivery documentation. * Providing excellent customer service at delivery points. Requirements: * Valid HGV Class 1 (CE) licence. * Valid CPC qualification and Digital Tachograph Card. * Good knowledge of drivers' hours and working time...

My client is expanding fast and needs a sharp, organised Sales Administrator to keep the commercial engine running smoothly as demand continues to grow. Day to day you'll be the backbone of the order process, fielding enquiries, processing orders, liaising with internal teams, and making sure customers get what they need, when they need it. It's a role with real pace and real purpose, and the kind of position where you'll quickly become indispensable. A background in sales support or customer service administration will translate well here, and if you're someone who takes genuine pride in getting the details right, you'll fit in from day one. Here's what comes with it: Ongoing training and development Real progression opportunities within a growing business A team environment that actually supports you My client has built something genuinely solid over the past decade, an international operation with ambition, a clear direction, and the infrastructure to back it up. If you're a...

Accelerate Personnel are proud to be recruiting on behalf of our prestigious client for HGV 1 Drivers within the Suffolk area for day work. Our client is the leading provider of Full load, Part load and pallet network distribution across the UK, They commit to a high quality service and offer a high standard of customer service to their end customer. This role will vary from general haulage and pallet work All drivers will be required to carry out vehicle checks prior to departure and follow the planned route. We work closely with our drivers to offer flexibility and accommodate hours and shifts to suit your needs. Requirements: • Full UK driving licence with valid HGV 1 licence • Valid CPC Card • Valid digital tachograph Card What Accelerate Personnel can offer: • £15.00ph • 10 hours minimum guaranteed pay per day • Weekly pay • Dedicated driving team available 24/7 on call • Driver referral scheme To apply, please contact the driving team at Accelerate Personnel or...