113 customer experience coordinator jobs found

Are you looking for a busy, patient-focused telephone role where you can make a real difference? Were working with a healthcare provider experiencing a significant influx of work and looking for committed Customer Service Advisor's to join their team on a temporary basis until the end of April. As a Customer Service Advisor, you'll be stepping in to support patient bookings, pre-assessments, and general enquiries during a particularly busy period. What will you be doing as a Customer Service Advisor? Handling inbound and outbound calls Supporting patients with queries, including appointment locations, cancellations, and rescheduling Booking patient appointment slots into the system Calling patients who have booked directly to complete telephone pre-assessment checks Completing non-clinical pre-assessments with patients over the phone General administrative tasks Discharging patients post-surgery (post-op admin) Supporting day-to-day tasks across the team during a high-demand...

Astute's EPC Contract Power team is partnering with a leading EPC Contractor to recruit a Lead Mechanical Commissioning Engineer to join their fast paced team on a 7 months initial contract basis for their Waste to Energy facility based in Chester, Cheshire. The Lead Mechanical Engineer comes with a day rate from £500.00 to £600.00 per day. Role responsibilities and key skills for the role: Hands-on commissioning of mechanical/process components and systems such as, fuel supply system, firefighting and fire protection systems, cooling, water systems and HVAC Carrying out and managing piping networks cleaning using various methods such as pigging, air blowing, flushing, etc. Carrying out testing on mechanical systems and equipment, as well as system optimization and troubleshooting and filling-in the respective commissioning documentation and protocols Cooperation with internal team members, guidance and coordination of external partners and sub-contractors, interacting with...

Job Title: Aftercare Coordinator Location: Hybrid working with 2 days weekly travel to our Keele office Rate: £13.41 p/h Duration: Temporary We're looking for a Coordinator to join our growing team and support workforce management across a range of client programmes. In this role, you'll take ownership of registering candidate for our volume campaigns, managing them through their assignment with our end client, and ensuring service levels and performance targets are consistently met. What you'll be doing Working within our Aftercare department Registering candidates as part of a volume project Manage candidates once they start with our client throughout their assignment. Support with pre employment checks Payroll and query management via phone and mailboxWhat we're looking for Previous experience in an administrative, customer contact , coordination, or recruitment role Excellent verbal and written communication skills Ability to build effective working relationships Highly...

Sales Support Specialist (18-Month FTC) Location: London (Hybrid - 2/3 days in office) Salary: Up to £38,000 + Health Cash Plan & Subsidised Gym Contract: 18-Month Maternity Cover (Potential for perm) Are you a commercially minded coordinator who thrives in a fast-paced, global environment? The Client We are delighted to be partnering with a global leader in the food, beverage, and nutrition ingredients sector. Due to maternity leave, they are seeking a high-calibre Sales or Purchasing Support Specialist to join their busy London team for an 18-month fixed-term contract. Given the company’s consistent growth and track record of internal development, there is a strong possibility for this role to transition into a permanent position for the right candidate. The Role This is a fast-paced, commercially focused role where you will act as the central hub of the sales & purchasing operation. You will be the vital link between global sales teams, customers, and the supply...

Service Administrator Our manufacturing client based in the Shropshire countryside is looking for a full time temporary – permanent service administrator to join their busy operations in the servicing department. You will be responsible for the administration and key responsibilities contributing to the effective and smooth running of day-to-day operations. You will work in collaboration with the Service Co-ordinator, Technical Support and Service Manager to ensure that the company meets and exceeds customer’s expectations. In addition, you will be managing the upkeep of the service engineer schedule and workload using outlook and field service software, booking of visits to customer sites as requested by Service Coordinator/Technical Support, arranging hotel bookings and travel arrangements including visas for overseas work if required. Making sure Risk Assessments Method Statements, and Insurance details are raised and jobs and distributed to Site Engineers and customers...

Administration Coordinator - Temporary Location: Peterborough, Hybrid Salary: £13.70 - 14.22 per hour Type: Full-time, Temporary We’re working with a growing organisation looking to bring in a highly organised Administration Coordinator to support day-to-day service delivery and client engagement. This is a varied role where you’ll sit at the heart of operations - managing data, coordinating communications, and ensuring a smooth end-to-end experience for clients. The Role You’ll be responsible for keeping things running efficiently behind the scenes, while also acting as a key point of contact for clients. Key responsibilities include: Managing and maintaining accurate records using internal systems Handling incoming enquiries and providing timely, professional responses Supporting clients throughout their journey, ensuring a high-quality experience Coordinating administrative processes and identifying areas for improvement Preparing documentation, including invoices...

I'm now exclusively working with a local client of ours in Hemel Hempstead to help them find an Operations Coordinator to join their extremely busy and growing team on a temporary-to-permanent basis. As the Operations Coordinator, you'll be the first point of contact for all technical support queries - diagnosing issues, raising tickets, and ensuring problems are resolved or escalated efficiently. You'll work closely with engineers, vendors, and internal teams to deliver exceptional service in a collaborative setting. This is going to be ideal for someone with who is capable of providing great customer services and able to juggle administration/reporting and elements of scheduling/coordinating field-based engineers. In this position you'd be working on a flexible/hybrid basis within their Hemel Hempstead based site - The team operate Mon-Fri and a shift pattern of either 8.30am to 5.30pm or 9am to 6pm with an hour's lunch break. Due to it initially being a temporary position,...

Job Title: Recruitment Coordinator Location: Hybrid working with 2 days weekly travel to our Keele office Rate: £13.50 p/h Duration: Temporary Ongoing We're looking for a Recruiter / Sourcer to join our growing team and support recruitment delivery across a range of client programmes. In this role, you'll take ownership of sourcing candidate for our high volume recruitment campaigns, managing them through the recruitment lifecycle, and ensuring service levels and performance targets are consistently met. You'll work closely with Recruiters, Account Managers, Recruitment Business Partners, and hiring managers to build strong talent pipelines and deliver a positive candidate and client experience. What you'll be doing Working within our high volume recruitment campaign team Screen and interview candidates against agreed criteria Manage candidates from pre-screen through to offer or rejection Support our Onboarding team with pre employment checks Prepare shortlists and...

Adecco are recruiting for a HAIL (Home Adaptations for Independent Living) Case Worker on behalf of Newham Council. Working arrangements: Hybrid (3 days a week in the officer) Office is based in Newham Temporary contract for 3 months with potential to extend £26.50 per hour Umbrella Full time, 36 hours per weekRole Overview: We are seeking an experienced Case Worker to join the HAIL (Home Adaptations for Independent Living) team within Adult Social Care. This role is central to assessing eligibility and processing Disabled Facilities Grant (DFG) applications, supporting residents to live independently through home adaptations. Key Responsibilities: Undertake financial assessments to determine eligibility for Disabled Facilities Grants (DFG) Work closely with Occupational Therapists who have identified required adaptations Explain the grants process clearly to residents and their families/carers Provide guidance on funding options, including self-directed schemes in line with...

Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as a Seasonal Operations Coordinator. Be part of the movement – and play your part About the role In this role, you'll be responsible for delivering exceptional customer service while ensuring the efficient handling of check-ins, ticketing, and vessel operations. You will use various systems, handle communication with customers and authorities, and assist with the loading and discharging of vehicles and passengers. This role will require you to work an 8-hour variable shift pattern, 5 out of 7 days per week. Please note this is a 0-hour contract running from May-October 2026 You will be responsible for Operate Seabook & Phoenix systems for vehicle and passenger check-ins. Provide service updates to customers as...

Office Angels are looking for a dynamic and proactive Data Protection Coordinator to join a leading Charity based in Lambeth North. This is a great opportunity to work within a friendly team with future progression opportunities. Lambeth North | 3 months with potential to be extended | Full time, 9am-5pm | Hybrid (2 days in office) | £15ph plus exclusive OA benefits! | Must be available to start this week Responsibilities Implement the companies data protection policies and lead on the responses to Subject Access Requests (SARS) Ensuring work is developed, delivered and promoted in line with data protection policies and statutory requirements Deliver effective support for volunteers and area management teams Good practice in relation to data protection Creating and promoting GDPR best practicesRequirements Knowledge of and experience in applying Data Protection legislation and GDPR Experience of delivering projects to meet agreed outputs and outcomes and of delivering against...

Onboarding Coordinator - Temporary Position Location: Keele , Newcastle Under Lyme , (Hybrid) Start Date: ASAP Contract Type: Temporary Working Pattern: Hybrid (2 days per week in office; remaining days remote) Pay: £25,500 pro rata We have an exciting opportunity to join our Onboarding Team as an Onboarding Coordinator! In this role, you will play a key part in supporting candidates throughout their journey of starting a new role. You'll ensure a smooth and positive onboarding experience by guiding new hires through the process, coordinating documentation, and providing the information they need to succeed from day one. What You'll Be Doing Manage a portfolio of 40-50 onboarding contractor cases at a time. Handle inbound and outbound calls while maintaining service level agreements. Serve as the primary point of contact for screening and contract-related queries. Provide regular and timely updates to all stakeholders throughout each onboarding process. Send and collate...

Job Title: Delivery Coordinator Location: Huntingdon Pay Rate: £13.00 per hour Hours: 37.5 hours per week (7.5 hours per day) About the Role Our Client is looking for a Delivery Coordinator to join their team supportingone of their projects. This is a dynamic, fast-paced role where you will act as a key point of contact, ensuring seamless coordination between clients, site teams, and contractors while delivering excellent customer service and operational support. Working Pattern Core operating hours: 7:00am – 6:00pm, Monday to Friday Saturday morning on-call (as part of a shared rota with two other team members) Initially office-based (5 days per week) After training and once fully independent, hybrid working available (up to 3 days working from home, minimum 2 days in the office) Occasional site visits (approximately once per quarter) Key Responsibilities Act as the first point of contact for key project stakeholders Support the Delivery Lead and wider team in day-to-day...

Initiative Lead & Activity Coordinator (Administration and Customer Service) Location: Cannock, UK WS11 8JP Duration: 9 Months Hours: 40 Hours/Week Key Responsibilities ⦁ Project Execution and Coordination: Drive project activities across assigned business lines, coordinating logistics, timelines, and resources for the file digitisation process. ⦁ Stakeholder Engagement: Serve as the primary liaison between central project leadership, local depot administrators, HR/Employee Relations (ER) teams, and external document management services. Must build confidence in new digital processes. ⦁ Process and Compliance Assurance: Ensure all file categorisation, retention, and disposal activities strictly comply with the established retention policy and data protection requirements. Conduct quality checks on documents. ⦁ Vendor and Logistics Management: Coordinate with third-party vendors for document collection, scanning, secure storage, and destruction services. Track progress and...

At TÜV SÜD we are passionate about technology. Innovations impact our daily lives in countless ways, and we are dedicated to being a part of that progress. We test, we audit, we inspect, we advise. We never stop challenging ourselves for the safety of society and its people. We breathe technology, we strive for professional excellence, and we leave a mark. We take the future into our hands. We are TÜV SÜD. Company Overview With over 70 years' experience in the UK, TÜV SÜD provides testing, product certification, knowledge services and training to a range of industries covering the Aerospace, Defence, Electronics & Consumer, Machinery, Marine, Medical, Rail and Telecommunications sectors. TÜV SÜD is committed to attracting, developing and retaining the right people. We recruit people with a positive and flexible attitude who recognise the importance of continuous improvement and their own personal development.We are now looking for a Logistics Coordinator to join the team on a...

Health & Safety Coordinator Location: Heathrow Contract Type: Contract / Temporary / Self-Employed Duration: 6–9 Months (Maternity Cover) Hours: Monday – Friday, (Apply online only), Hybrid Health & Safety Coordinator – Heathrow We are currently seeking an experienced Health & Safety Coordinator to support operational engineering teams working within a major infrastructure environment based at Heathrow. This contract role will provide key support to the site safety function, assisting with the coordination of health, safety, quality and environmental (QHSE) activities, compliance reporting and safety initiatives across operational teams. The successful candidate will work closely with site management and the wider safety team to ensure health and safety processes, risk assessments, safety inspections and reporting activities are effectively coordinated and monitored. This opportunity is offered on a 6–9 month contract basis covering maternity leave and would suit...

We are currently seeking a proactive and detail-driven Aftersales Parts Coordinator to join a busy Spares Department on a temporary/contract basis, based in Peterborough . This is a key role supporting customers worldwide with their spare parts requirements, ensuring quotations are accurate, pricing is correct, and customer service is delivered to a high standard. The successful candidate will also support continuous improvement of spare parts documentation and processes. Key Responsibilities * Producing accurate sales quotations based on Bills of Materials (BOMs) * Ensuring all quotations are correctly priced, fully documented, and issued promptly to customers * Following up directly with customers to convert open quotations into confirmed orders * Working closely with Service Technicians, the Spares Manager, and the Design Department to review and enhance spare parts lists * Identifying errors, gaps, and improvement opportunities in automated spare parts lists...

Sales Enablement Support Specialists (x2) Recruiting on behalf of a Global Technology Organisation ________________________________________ ABOUT THE ROLE SF Partners are delighted to be supporting a major international technology-focused organisation in hiring two Enablement Support Specialists. These roles sit within a global enablement function responsible for planning, producing and delivering high impact sales and customer success training programmes. You'll join a fast-moving, collaborative environment where content development, programme coordination and global event logistics come together to deliver world-class learning experiences. ________________________________________ WHAT YOU'LL BE DOING Content Development - Support the creation and adaptation of training materials (guides, decks, workbooks). - Translate complex topics into engaging, easy-to-understand content. Global Event Coordination - Support planning and execution of 100+ attendee international...

Company Profile CBRE is a global leader in Facilities Management and workplace services, providing the technical, financial and operational support that keeps buildings running safely, efficiently and sustainably. With a global team of over 70,000 professionals operating across 48 countries, we deliver high‑quality FM solutions for clients in every sector. Job Title: Contract Support - 12 Month Fixed Term Contract CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join the team located in London. The Contract Support role is a vital part of any FM contract. Acting as the central coordination point for finance administration, document control and workflow management, you will ensure the contract runs smoothly day‑to‑day. You will manage purchase orders, invoices, compliance documentation and financial reporting, while supporting engineers and the wider operational...

MATERIALS CONTROLLER Location: Goole Salary: £33,000 - £35,000 per annum (hourly rate £15.87 - £16.83) dependent on experience Contract Type: Ongoing (agency contractor) About the Company Our client is a leading railway infrastructure company dedicated to delivering excellence within the rail sector. We are seeking a highly organised and detail-oriented Materials Controller to join their team. In this pivotal role, you will manage and expedite materials to align with agreed production schedules, ensuring operational, sales, and contractual requirements are consistently met. Key Responsibilities Warranty Management - Manage the warranty returns process to ensure timely return of faulty products. - Coordinate with respective fleets to oversee claim management and resolution. Inventory Management - Manage order books and prioritise replenishment and repairable parts to comply with planning and optimise inventory levels. - Provide parts supply for unplanned (UVS) requirements. -...