810 customer service jobs found

Customer Service Representative - Newcastle Upon Tyne - 3-month temporary assignment We deal in the personal - from home insurance for peace of mind to motor insurance for your dream car or travel money for that trip you've worked hard for. And that means we always work with heart. Whether we're helping our customers or looking after our people, you'll find there's a warmth and friendliness to everything we do. Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic, fast-paced environment where no two days are the same? If so, we have the perfect opportunity for you to play a key role in supporting operations as a Customer Service Representative at Tesco Insurance and Money Services; to serve their customers, communities, and the planet a little better every day. Location: Newcastle: Q8 Building, Quorum Business Park, Longbenton, NE12 8BU. Pay Rate: £13.46 per hour. Working Hours: Full-time 36 hours/week Rotating shifts: Monday - Sunday...

Customer Service Representative Red Recruitment is hiring a Customer Service Representative for our client, an award-winning financial services company based in Brighton. You'll be the first point of contact for customers, helping them navigate their concerns, servicing their accounts, and delivering fair, effective outcomes. Every call is a chance to make a difference. Benefits and Package for a Customer Service Representative: Salary: £24,600 Hours: 37.5 hours per week, shifts between 9am - 5.30pm and 10am - 7pm, and every other Saturday for 4 hours Contract Type: Fixed-term contract Location: Brighton 25 days annual leave plus bank holidays Opportunities to grow your career Enhanced maternity, paternity and adoption leave Up to 3 paid days a year to volunteer at a charity of your choice Medical cash planKey Responsibilities of a Customer Service Representative: Handling inbound calls across a range of products Putting customers first and using sound judgement to find the...

We are recruiting for a Customer Services Lead on behalf of a client. Our client is is a leading global distributor of pharmaceuticals. Their success to date is the result of 50 years’ experience exporting medicines to their customers in over 70 countries across 6 continents. * Customer Services Manager * Location - Watford * 1 year fixed term contract with a review * Salary £40,000 * Hybrid working from home 2 days a week * Hours are Monday to Friday days (37.5 hours) * Bonus - Performance related * Holidays 24 days plus Bank Holidays Team leadership - Lead, motivate, and coach the Customer Service team to ensure a high level of engagement and performance. Maintain excellent, prompt, and consistent customer service standards across the team. Monitor team and individual performance through monthly and quarterly KPIs and take appropriate actions where required. Drive continuous improvement in team performance, processes, and systems to increase...

Customer Service Representative Location: Ponders End About the Organisation Join one of the world’s leading logistics and supply chain organisations, known for its global reach, commitment to operational excellence, and dedication to supporting essential public services across the UK. This team plays a vital role in ensuring smooth, dependable transportation solutions for patients and healthcare partners—delivering care, reliability, and professionalism every day. The Role We are seeking a proactive and customer‑focused Customer Service Representative to join our team in Ponders End. This is a predominantly telephone‑based role, where you’ll be the first point of contact for patients, relatives, and healthcare professionals. Your primary responsibility will be arranging and coordinating patient transport, ensuring every interaction is handled with empathy, efficiency, and accuracy. Key Duties: Handling incoming calls with professionalism and care Arranging and scheduling...

Account Manager - Customer Service - Immediate Start Location: Burgess Hill Salary: £15 p/h Contract Type: 6‑month initial contract Our client is looking for a proactive, relationship‑driven Account Manager (Customer Service) to join their fast‑paced and friendly team. This role is ideal for someone who excels in client communication, enjoys managing accounts end‑to‑end, and ideally has experience working with SAP or similar systems. As an Account Manager, you'll be responsible for nurturing customer relationships, managing orders and service requests, and ensuring every client receives a smooth and professional experience. You'll work closely with internal teams to resolve issues, coordinate deliveries, and maintain accurate account information, playing a key role in supporting operational excellence. Key Responsibilities Act as a primary point of contact for assigned customer accounts, delivering high‑quality service and support. Manage and process customer orders,...

Customer Service Advisor (Temp to Perm) Bradford - BD6 £12.71 per hour as of April 1st Full-time | 40 hours per week between 7am - 7pm Fully on-site IMMEDIATE START - Interviews asap We're currently recruiting for a Customer Service Advisor to join a well-established utilities company based in Bradford (BD6). This is a temp-to-perm opportunity, ideal for someone who enjoys customer service and is looking to secure a long-term role with a reputable organisation. The Role: * Handling inbound customer queries via phone and email * Providing clear, accurate information and resolving issues efficiently * Updating customer records and logging queries accurately * Delivering a friendly, professional service at all times What We're Looking For: * Strong communication skills and a confident phone manner * Good attention to detail and basic IT skills * Reliable, punctual, and happy to work most in the office What's On Offer: * Immediate start available * Opportunity to secure a permanent...

Customer Service Representative Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you to shine as a Customer Service Representative! Location: Dryburgh Industrial Estate, Dundee, DD2 3TN & home based (flexible hybrid working pattern) Pay Rate: £13.98 Enhanced: £16.23 (hours worked 20:00 - 00:00) Overtime: £20.97 (bank holidays and Sundays) Sunday/Bank holiday/Overtime after 8pm - Midnight £23.22 Hours: Full time, 5 days, 35 hours per week Shifts between the hours of: Early Shift Pattern -hours between 7:00 - 17:00 Late Shift Pattern - hours between 13:00 - 23:00Training: Office based on site for the first 6 weeks Duration: Temporary Ongoing Contract Our client is one of the UK's leading retailers, they're committing to serving their customers, communities and planet a little better every day. They are currently expanding their customer engagement...

My client, a popular house builder, are currently seeking a Customer Care Coordinator to join the team based in Kent. This role involves providing an excellent level of Customer Service to new homeowners. The position is for a 6 month fixed term contract. The Role: * Reporting to the Head of department you will deliver an excellent level of customer care service meeting the needs of homeowner after the sale. * Understanding and discussing defects that arise within the properties to ensure the relevant trades are appointed. * Provide support and advice to sub-contractors. * Speak with Site or Constructions teams as necessary to ensure customers’ queries are answered accurately, efficiently and consistently. * Take ownership of the homes covered and customer you work with, offering assistance and being proactive to ensure works are carried out on time and to the expectations of the client. Key Skills: * Customer Service experience within the House Building / New...

Job Title: Card & Payments Administrator Temporary - 7/8 months Department: Customer Services - Card & Payments Location: Bristol Salary: £12- £14 per hour Role Purpose To provide exceptional customer service and support within the Card & Payments team, ensuring accurate, timely, and compliant processing of workflows. This temporary role (7-8 months) focuses on delivering high-quality results for internal and external customers while supporting daily team operations. Key Responsibilities Deliver consistent, high-quality customer service via phone, email, and letters. Process Card & Payments workflows accurately, meeting SLAs and KPIs. Prioritise daily workload according to workflow plans and deadlines. Escalate issues affecting workflow, controls, or service delivery. Handle complaints in line with FCA guidelines and regulatory requirements. Maintain knowledge of Card & Payment Schemes and internal processes. Communicate effectively with internal...

Your new company A charity which is dedicated to providing outstanding services across the UK are seeking a customer motivated individual to join their payments' customer service team on a 3 month temporary basis. Your new role Working as part of a small customer service function, you will be the first point of contact for enquiries relating to processing payments and service charges, as well as signposting to other areas of the service. Used to working within SLA timeframes, you will be a diligent and detail orientated individual that holds yourself to account to ensure you act within the agreed timescales. You will be responding to customer enquiries in an omni-channel manner which is inclusive of phone, email and Zendesk web enquiry. In addition, you will be supporting with any administration in the customer portal as required. What you'll need to succeed Prior customer service experience in an omni-channel environment is preferred, however telephony only customer service...

Our client in Newton Aycliffe is looking for a Customer Service Agent to join their ever-expanding, tight-knit and high-performing team, where benefits include monthly company lunches, free parking and staff discount. Reporting to the Customer Service Manager, you will work within their Customer Service department to provide advice and guidance to customers, supporting them in both pre-sale and after-sales care. You will be the voice of their organisation. As such, this role best suits upbeat and self-motivated individuals for whom attention to detail and accuracy are key. As they strive for the timely and thorough handling of enquiries, it is important that you have the organisational skills and the ability to effectively prioritise your workload. This is a full-time position offered on a temp to perm basis. The normal working week will be Monday to Friday from 8.30am to 5.30pm. Key Duties & Responsibilities · Prioritise and process customer queries and requests submitted by...

Job Title: Reception & Customer Service Support Location: Manchester (M26) £13.45 per hour (weekly pay) Temporary- 6 months with the potential to extend past this point Monday to Friday (Apply online only) Our Client is hiring for a reputable organisation in Manchester and is looking for a friendly, professional individual to join their team as a Reception & Customer Service Support. What you'll be doing: * Greeting visitors daily, ensuring they are booked in and met by the appropriate hosts * Maintaining a tidy and welcoming reception area with all necessary stationery and materials * Answering switchboard calls, screening, filtering, and directing them to the relevant teams * Providing ad hoc support including taxi bookings, taking deliveries, relaying messages, and managing Tannoy announcements * Receiving and distributing all post across the site * Assisting with various administrative tasks as directed by your line manager What you'll bring: *...

Customer Service Advisors Join Our Growing Team Our client is expanding and are looking for driven, confident Customer Service Advisors to join their busy, friendly team. You'll handle both incoming and outgoing calls to existing customers, always delivering great service and a positive experience. What you'll be doing: Taking inbound calls and processing customer orders Making outbound calls to offer products or support services Handling questions on deliveries, products and general queries Upselling where appropriate Taking ownership of issues and seeing them through Working towards clear performance goals Managing workloads in a fast‑paced environmentWhat we're looking for: Someone who learns quickly, takes initiative and looks for continuous improvement A team player who can think beyond their own workload Strong organisation and time‑management skills Confident communicator-both on the phone and in writing Comfortable using computers and telecommunications systemsBonus...

Are you an experienced Team Leader with the passion to deliver outstanding customer Service? Our Fabulous client are looking for an experienced and motivated Senior Customer Service Team Leader to join our team on a 12-month fixed term contract. In this role, you’ll oversee a number of Customer Service Team Leaders and their teams, ensuring high performance, strong leadership, and an exceptional customer experience across the function. The salary for this role is circa £50,000 with the office being based close to High Wycombe. The role has the potential to be hybrid after probation. With the working hours of 9am to 5pm. Key Responsibilities for the Senior Customer Service Team Leader role are: * Lead, coach, and support a team of Customer Service Team Leaders * Oversee performance, ensuring KPIs and service standards are consistently met * Drive a culture of continuous improvement and customer excellence * Analyse performance data and...

Are you an experienced Team Leader with the passion to deliver outstanding customer Service? Our Fabulous client are looking for an experienced and motivated Senior Customer Service Team Leader to join our team on a 12-month fixed term contract. In this role, you’ll oversee a number of Customer Service Team Leaders and their teams, ensuring high performance, strong leadership, and an exceptional customer experience across the function. The salary for this role is circa £50,000 with the office being based close to High Wycombe. The role has the potential to be hybrid after probation. With the working hours of 9am to 5pm. Key Responsibilities for the Senior Customer Service Team Leader role are: * Lead, coach, and support a team of Customer Service Team Leaders * Oversee performance, ensuring KPIs and service standards are consistently met * Drive a culture of continuous improvement and customer excellence * Analyse performance data and...

Sue Ross Recruitment are working on behalf of our client, a highly respected international manufacturing specialist, to recruit a German Speaking Customer Service Specialist for a fixed-term contract for 12months. This is an exciting opportunity to join a global business in a key role supporting both UK and international customers. The successful candidate will join a collaborative and high-performing team, delivering outstanding customer service and managing a variety of complex processes including exports and order fulfilment. Key Responsibilities: * Process sales orders accurately and in a timely manner, ensuring cut-off deadlines are met * Handle a wide range of customer queries and resolve complaints across email, phone, and electronic systems * Contribute to projects such as Salesforce implementation, new product launches, and process improvements * Liaise with departments including shipping, planning, warehouse, and sales to support customer satisfaction *...

German Speaking Customer Service Representative – Sheffield – Up to £29,000 (Hybrid) Chase & Holland are proud to be working with a global manufacturing and distribution business in the Sheffield area who are currently seeking an enthusiastic and professional Customer Service Representative to join their passionate and dedicated team on a 12 month fixed term contract. This is a fantastic opportunity to join a well established and successful business, contributing towards the overall customer experience by supporting across the customer order process.  Benefits:   Flexible working hours 25 days holiday plus BH Hybrid working Competitive salary Excellent working environment Customer Service Representative Responsibilities:   Receiving customer orders via incoming mail, telephone, and/or electronic contact regarding the organisation’s products and/or services Working to ensure all orders received are entered into the ERP by order cut-off time Assisting with reviewing and...

Customer Care Advisor Location: Winsford | Full-Time | 3 months temp (initially) with a view to go perm Working Hours: Monday-Friday 9am-5pm My client is looking for an organised and customer-focused Customer Care advisor to join their busy Customer Care team. This role is a key part of our frontline operations, supporting a wide network of national and regional business customers with all service requests. As the first point of contact for any issues, you'll play an important role in ensuring planned and reactive maintenance requests are logged, allocated, and resolved efficiently - delivering excellent service to both internal teams and external suppliers. Key Responsibilities Act as the first point of contact for queries via phone Log, allocate, and update service requests accurately Coordinate with engineers, operations teams, and contractors to ensure timely completion of work orders Monitor planned and reactive maintenance performance, taking action to meet SLAs Raise...

We're looking for a warm, friendly, and proactive Customer Services Advisor with previous housing experience to join a busy team. In this role, you will be the first point of contact for tenants, providing high-quality customer service and helping resolve queries and complaints relating to their homes.You will use our Housing Management Systems to log, track, and update cases, ensuring every tenant receives a timely, accurate, and supportive response. Key Responsibilities Act as the main contact for tenants regarding property-related issues, repairs, and complaints. Handle inbound calls, emails, and online enquiries with empathy, professionalism, and efficiency. Assess and triage property complaints, ensuring accurate recording and appropriate escalation. Use Housing Management Systems to manage cases, update records, and track progress. Work collaboratively with Property Services, Repairs, and other internal teams to ensure swift resolutions. Maintain high customer satisfaction...

Customer Service Administrator £12.71 per hour Monday to Friday 9am-5pm Temporary with the potential to lead to permanent Concept Recruitment are working with our client based in Bradford BD4 to recruit an experienced customer service administrator on a temp basis – this could lead to permanent employment for the right candidate. Role Responsibilities: * Handle incoming customer enquiries via phone and email * Provide accurate information about products, services, and orders * Process orders, invoices, returns, and refunds * Maintain and update customer records and internal systems * Liaise with internal departments (e.g., sales, accounts, logistics) * Prepare documents, reports, and correspondence You will need: * Previous experience of providing administrative support to a busy team * Competent MS Office * Good attention to detail and organisational skills * Strong written and verbal communication skills Please submit your CV to apply. Concept Recruitment are...