95 customer service coordinator jobs found

The Customer Service Coordinator plays a key role in delivering high‑quality, responsive and customer‑focused services. This position ensures that enquiries, complaints and service requests are handled efficiently, professionally and in line with organisational standards. Experience within local authorities and housing associations is essential, due to the regulatory requirements, resident expectations and the need for accurate, compliant service delivery. Key Responsibilities * Act as the first point of coordination for customer enquiries, ensuring timely, accurate and empathetic responses. * Manage and prioritise high‑volume caseloads, including complex or sensitive issues, ensuring all matters are resolved within agreed KPIs and SLAs. * Maintain accurate and compliant customer records using CRM systems, ensuring full audit readiness. * Support the delivery of statutory and regulatory obligations, including data accuracy, safeguarding...

Overview: Are you looking for a role that makes a difference to people's lives? Do you enjoy speaking to a variety of different customers? An excellent opportunity has arisen for a leading healthcare company, Abbott are looking for a customer service coordinator to join our friendly team based in Sittingbourne. Main Purpose of the role: As the new patient coordinator, you will be responsible for making the first contact with the patient or carer once their health care professional registers them to H2H. You will set up their account, confirm all the patient and carer details, arrange their first order and then check in with the patient or carer once the order has been delivered. You might need to liaise with their health care professional or GP surgery to ensure a smooth transition to our service for the patient. Our H2H customer service coordinators play an integral frontline role and are committed to delivering the highest levels of service to our patients. This is a role for...

Mobile Customer Advice Coordinator Fixed Term - up to 6-12 months | 37 hours per week | West Yorkshire Salary: £29,000 Do you want a role where your work genuinely makes a difference? We're looking for a Mobile Customer Advice Coordinator to join a passionate Advice Team, delivering practical energy-saving support to communities across the North West. You'll work both in the office in Halifax and out in the community via a Mobile Advice Centre van, helping individuals and families reduce their energy bills and access the support available to them. This is a hands-on, people-focused role with real impact. What You'll Be Doing Providing tailored energy efficiency advice at community venues and events Supporting individuals to access grants, funding and additional financial help Completing needs assessments and offering practical, easy-to-follow guidance Managing CRM records, reports and general administration Building relationships with local partners and representing the...

Export Shipping Coordinator We are seeking a proactive and detail-oriented Export Shipping Coordinator to join our Export Customer Service Team in Loughborough. This is an excellent opportunity for a professional with a background in export shipping to provide high-level support for customers across Eastern Europe, the Middle East, and Africa The Role Location: Loughborough - Bishop Meadow Road (On-site) Pay Rate: £14.50 - £15.00 hourly. Duration: 3-month contract with a potential for extension. Hours: 37.5 hours per week, Monday-Friday. Shift: Flexible times (e.g., 08:00-16:00 or 09:00-17:00) Key Responsibilities Prepare documentation for worldwide shipments and manage general shipping administration. Handle Third Party Monitoring (TPM) and due diligence for customers. Resolve complex shipping enquiries and hazardous paperwork issues while meeting strict deadlines. Rigorously adhere to customs and export compliance regulations. Collaborate with the Export Sales Team to...

Human Resources Administrator / Human Resources Officer (Intern) Are you currently training or studying to gain a lucrative position in Human Resources, perhaps you have recently graduated? Are you perhaps already an experienced Human Resources Administrator, or have similar skills who is seeking the opportunity to learn more in this field? Would you like to work for one of the World’s most recognized and prestigious Automotive manufacturers? If your answer is “yes” to these three questions, please kindly read on…….. The Opportunity: Our Client is one of the most prestigious Automotive manufacturers in the World. With a healthy order book, it is our privilege to now be supporting them with the recruitment of an Intern who will join the company for a period of 12 months on a fixed term basis as a Human Resources Administrator. In return, you will receive a competitive annual salary, full benefits, and plenty of opportunity to learn, be supported and get trained. The role As their...

A Repairs Administrator / Coordinator is responsible for overseeing and managing repair and maintenance activities, This is working for a company that specialise in residential Construction. This position is a 1 Year Fixed Term Contract. Here are the key duties for this role: 1. Coordination and Scheduling: * Coordinate Repairs: Act as the primary point of contact for tenants, clients, or employees reporting repair issues. * Schedule Repairs: Organize and schedule repair work with contractors, technicians, and maintenance staff, ensuring timely response and completion. * Monitor Progress: Track the status of repair work to ensure timely completion and address any delays or issues that arise. 2. Communication: * Liaise with Stakeholders: Maintain communication with tenants, property managers, and maintenance teams to provide updates on repair status. * Issue Notifications: Notify relevant parties of upcoming repairs, potential disruptions, or completed work. * Handle...

Manpower are urgently recruiting for the below position This is a 3 month assignment initially, working Monday to Friday either 08.00am - 16.00 / 09.00 - 17.00 this client is flexible. Parking and subsidised canteen on site. Export Coordinator - Shipping Loughborough Position Summary: This position is in the Export Customer Service Team based at our clients site in Loughborough. Our client supply our customers across Eastern Europe, Middle East and Africa with a huge range of scientific products and services. Day to day responsibility for export customers for allocated areas, duties including preparing documentation for shipments worldwide, filing and general shipping administration, meeting of deadlines for shipments and general resolution of customer enquiries, both verbal & written from a shipping perspective; handling of TPM and due diligence of customers We are looking for someone who: * Working alongside Export sales team to provide exceptional shipping &...

Supplies Coordinator, £12,75ph, Hertfordshire Are you organised, proactive and motivated by the knowledge that your work directly improves patient pathways? We’re looking for a Supplies Coordinator to support the smooth running of wards in the Hertfordshire area — ensuring every ward has the pathology supplies they need, exactly when they need them. In this vital role, you’ll keep the hospital moving by coordinating orders, maintaining stock, and responding quickly to ward requests, helping reduce downtime and support exceptional patient care. What You’ll Be Doing Manage and maintain pathology supplies across all wards Act as the first point of contact for all supply-related queries Provide hands-on support to staff in keeping essential items available and organised Process client requests using online order systems Track deliveries from internal drivers and external couriers Expedite urgent orders, resolve supply issues, and support the warehouse team with returns and...

New roles*** dated 12/02/26 Property Resilience Coordinator | Temp Job with possibility of temp to perm . Coventry, West Midlands Hybrid - 3 days in the office, 2 days at Home, Weds and Fridays - 9am to 5pm - 36.25 hours week. Start : ASAP | 6 month assignment. £ 13.40 PAYE or 18.42 via an Umbrella company per hour. poss temp to perm for right candidate The role : To provide an efficient administrative support service to the Property Resilience Team, in the delivery of DMC day to day and repairs. To effectively manage the end-to-end job delivery highlighting any delays or issues and proactively seek a resolution via the contractors and escalating where appropriate to the Property Resilience Lead. To be the point of contact for the business for contractor related chase ups and queries and process payments for all managed contracts. * To be a clear point of contact for any initial job chase or issue relating to our core contractors. * Highlight any issues of...

Sales Operations Executive Location: Newbury Hours: Monday to Friday, 8:30 AM - 4:30 PM Pay: £15-£16 per hour Are you detail-driven and passionate about keeping things organised? We're looking for a Sales Operations Executive to join our UK Customer Service team. This is a fantastic opportunity to play a key role in ensuring smooth dealer transactions and supporting business growth. You'll be at the heart of our operations, validating transactions, maintaining accurate inventory records, and collaborating with internal teams to deliver an exceptional dealer experience. If you thrive in a fast-paced environment and love working with data and processes, this role is for you! What You'll Do: Validate dealer transactions including orders, returns, warranty claims, and transfers. Ensure accurate processing and closure of transactions in SAP. Organise and reconcile dealer inventory stock counts twice yearly. Maintain precise records of transactions and inventory levels....

JOB TITLE: Logistics Coordinator LOCATION: Folkestone, Kent (hybrid working) SALARY: £16ph to £17ph TERM: 12 month temporary contract HOURS: Monday to Friday, 37hrs a week Are you a team player with excellent communication skills and a demonstrated sense of self-awareness? Are you adaptable, flexible, and determined to resolve problems successfully? Do you thrive under pressure and enjoy collaborating with teams who are passionate about customer care? If this sounds like you, then we have an exciting opportunity to join a global organisation based in Folkestone, Kent. This is initially a 12 month contract, however this successful business are always recruiting permanently too. In return you will be offered flexible hybrid working and a great working environment. The day to day duties in your new job would be: Supporting customers through monitoring of daily shipment issues, management of outbound customs queries and monitoring of imports to ensure the delivery schedule is...

Repairs Coordinator Pay: £19-£22 per hour Contract: 6-month contract Location: Bristol About the Role We are recruiting an experienced Repairs Coordinator / Maintenance Scheduler to join a busy Responsive Repairs team in Bristol on a 6-month contract. This is an excellent opportunity for someone with experience in repairs scheduling, housing maintenance, facilities coordination, property services, or contractor management who thrives in a fast-paced, customer-focused environment. You will play a vital role in ensuring repair works are allocated efficiently, completed on time, and delivered to a high standard for tenants and stakeholders. Key Responsibilities As a Repairs Coordinator, your duties will include: Scheduling and allocating responsive repair jobs to operatives and contractors Raising and prioritising repair requests in line with service level agreements (SLAs) Monitoring job progress throughout the day to ensure works are completed on time Rescheduling...

Noodle Talent Partners are exclusively working with an exciting organisation, recruiting the position of Customer Service Sales Administrator to join their friendly team in King's Lynn to support in delivering an exceptional service to their business customers and contribute to effective order workflow. This is a Fixed Term Contract position until January 2027. Possible scope for extension or permanent after subject to additional business requirements. The role... * Handle enquiries from customers via telephone and email in a professional and friendly manner, responding promptly within service level agreements and providing updates on orders to ensure optimum customer satisfaction * Provide information on products available, advising on stock levels and recommending alternative & additional products to support the customer * Accurately processing orders within service agreements, including all relevant documentation, meeting export requirements for international orders...

A well-established and growing business within the digital printing sector is seeking a proactive and customer-focused Sales Coordinator to join its commercial team. This role sits at the heart of the customer journey and is ideal for someone who enjoys being the first point of contact, building strong customer relationships and supporting sales activity in a fast-paced environment. Alongside core order processing and account administration, the role offers clear scope to identify and act on cross-sell and up-sell opportunities at the point of order. Job Title: Sales Coordinator Salary: Up to £28,000, depending on experience + bonus Location: On-site with hybrid working (1 day from home per week) Type: 12-month Fixed Term Contract, full-time You will handle inbound customer enquiries by phone and email, manage sales orders through internal systems and ensure a smooth handover to warehouse and dispatch teams. Working closely with sales, finance and returns colleagues, you will...

Job Title: Apprentice Sales Administrator (Business Administration Level 3 Apprenticeship) Location: Based at our site in Farnworth, Bolton Salary: £8.50 per hour Job Type: Full time, Apprenticeship Contract - Level 3 Business Administrator Working Hours: (Monday to Thursday 07:30 to 16:00 and Friday 07:30 to 12:50) 38 hours About Us: Backer Heatrod is a leading UK manufacturer of electric heating elements and industrial heating solutions. As part of the global NIBE Element Group, we design and produce both standard and bespoke heating products for a wide range of industries including process, food & beverage, and chemical sectors. About the Role: We are looking for an enthusiastic and motivated Apprentice Sales Administrator to join our Customer Services team. This is a fantastic opportunity to gain hands-on experience in a commercial environment while working towards a Level 3 Business Administrator apprenticeship. As part of the sales support team, you'll help...

We are currently seeking a proactive and detail-driven Aftersales Parts Coordinator to join a busy Spares Department on a temporary/contract basis, based in Peterborough . This is a key role supporting customers worldwide with their spare parts requirements, ensuring quotations are accurate, pricing is correct, and customer service is delivered to a high standard. The successful candidate will also support continuous improvement of spare parts documentation and processes. Key Responsibilities * Producing accurate sales quotations based on Bills of Materials (BOMs) * Ensuring all quotations are correctly priced, fully documented, and issued promptly to customers * Following up directly with customers to convert open quotations into confirmed orders * Working closely with Service Technicians, the Spares Manager, and the Design Department to review and enhance spare parts lists * Identifying errors, gaps, and improvement opportunities in automated spare parts lists...

Available to start immediately? We’re recruiting for multiple Temporary Customer Assistance Coordinators to join a well-established global organisation, providing vital support to customers during critical and often sensitive situations. 🌟 Customer Assistance Coordinator x4 📍 Croydon | Hybrid working 💷 Pay: £14.84 per hour 📅 Start: 16th March 2026 – end of September 2026 🕒 Hours: 35 hours per week ⏰ Shift-based between 7am–10pm, including weekends and bank holidays 💬 The Role As a Customer / Medical Assistance Coordinator, you’ll be at the heart of the customer journey, providing calm, empathetic, and efficient support in challenging circumstances. Using your strong organisational and communication skills, you’ll manage multiple cases while ensuring customers receive clear updates, reassurance, and a high level of care. You’ll handle both inbound and outbound calls, liaise with medical professionals and third parties, and remain composed under pressure in a fast-paced...

Are you passionate about delivering outstanding customer service? Join our client, a leading manufacturing company in the industrial vehicle sector, and play a key role in ensuring customer satisfaction! With an immediate start available, this is your chance to thrive in a dynamic environment. Responsibilities: Co-ordinate customer order fulfilment with precision. Liaise with site production and keep customers updated on delivery status. Process customer sales orders efficiently using the ERP system. Raise stock replenishment orders as needed. Manage and update customer portals for key accounts seamlessly. Establish, manage, and update customer price lists accurately. Input Bills of Materials (BOMs) for parts in manufacture, liaising with the Commercial & Manufacturing team as required. To excel in this role, you'll need to showcase: A confident and professional manner when dealing with customers. A self-motivated attitude paired with a desire to learn. Strong...

Job Title: Compliance & Facilities Management Administrator Location: Kingswinford, Dudley Working Pattern: 4 days per week (32 hours) Working Arrangement: Office-based Pay Rate: £14.89 – £15.00 per hour Department: Facilities Management Role Purpose The Compliance & Facilities Management Administrator will support the Head of Facilities Management with compliance and administrative activities, particularly within Health & Safety and statutory compliance. The role focuses on ensuring documentation, inspections, and remedial actions are tracked and completed, while supporting the wider FM team with administrative tasks and projects across the Midlands, North England and Scotland regions. Key Responsibilities Risk Assessments Upload Health & Safety, Fire Risk Assessments, Asbestos and Legionella reports to the correct systems and file locations Schedule re-inspections and maintain accurate records Health & Safety / Compliance Review risk assessments...

We are on the lookout for a motivated Customer Service Advisor to join our client's team in Wrotham. This is a fantastic opportunity for someone who thrives in a fast-paced environment and is eager to make a positive impact. Role: Customer Service Advisor Location: Wrotham (Free parking on-site, you'll need to be a driver due to the location) Salary: £14.42 per hour Start: ASAP Hours: Monday - Friday 8.00am - 5.00pm (40 hours per week) What You'll Do: Make high‑volume outbound calls to residents in social housing to arrange engineer visits. Answer incoming queries and provide clear, polite updates regarding bookings and installation times. Coordinate schedules and ensure all appointment information is logged accurately. Work closely with engineers and internal teams to confirm availability and job details. Follow communication guidelines and handle sometimes challenging conversations professionally. Provide excellent customer service, ensuring residents feel supported and...