55 resident liaison officer jobs found

Actaris Site Services require a resident liaison officer for a site in Beeston. The Resident Liaison Officer will act as the key point of contact between the site team, care home management, residents, families, and staff. The role ensures that all refurbishment and ground source heat pump installation works are delivered with minimal disruption, clear communication, and a strong focus on resident wellbeing and safeguarding. * Act as the primary liaison between contractors, care home staff, residents, and their families * Provide clear, regular updates on project progress, timelines, and upcoming works * Ensure all stakeholders are informed of potential disruptions (noise, access restrictions, service interruptions) * Organise and attend resident and family meetings where required This is a 14 week contract with the potential for extension

Hybrid (Office base: Lowestoft + community travel) £14.82 PAYE April 2026 start | Initial 3-month contract (potential to extend) 37 hours per week (Mon–Fri, 09:00–17:00 + flexibility) We’re recruiting for a Resident Liaison Officer to support a major Warm Homes programme focused on improving energy efficiency, reducing fuel poverty, and enhancing the wellbeing of residents. This is a highly interactive, community-based role—ideal for someone who enjoys being out and about, engaging with people, and making a real difference. About the Role You’ll act as the key link between residents and the project, ensuring tenants understand the benefits of the programme and feel confident taking part. This role involves face-to-face engagement, including home visits and door knocking, as well as handling queries, resolving concerns, and working closely with contractors and stakeholders to support delivery. Your work will directly impact engagement levels—critical to the success and funding...

This is a fantastic opportunity for an experienced Resident Liaison Officer to play a key role in delivering high-quality resident engagement across major works and capital projects. Working at the heart of housing and regeneration programmes, you will be instrumental in ensuring residents are fully informed, supported, and confident throughout the lifecycle of works affecting their homes. Key Responsibilities * Act as the main point of contact for residents, providing clear, timely, and empathetic communication before, during, and after works. * Lead on resident engagement and consultation activities, including statutory leaseholder consultations, ensuring residents feel informed and involved from the outset. * Coordinate and attend meetings between residents, contractors, and project teams, ensuring queries and concerns are effectively managed and resolved. * Identify and support vulnerable residents, working closely with internal teams and contractors to provide...

Resident Liaison Officer Location: Rochdale Contract: Temporary initially 6 weeks, with a view to extend Hours: Monday-Friday, 8:00am-4:30pm Rate: £13 - £14.50 per hour dependent on experience The Role An exciting opportunity has arisen for an experienced Resident Liaison Officer to support projects across the Rochdale area. This role is initially offered on a 6 - 8 week temporary basis, with the possibility of extension. You will play a key role in resident engagement, acting as the main point of contact between customers, residents, and project teams to ensure works are delivered smoothly and professionally. The role will require travel; candidates must have access to their own vehicle. Key Responsibilities As a Customer Liaison Officer, your duties will include: Leading resident and community engagement activities and building strong local relationships Communicating clearly with residents about upcoming works, timelines, and expectations Acting as the main point of...

Resident Liaison Officer - Weybridge-  Planned Maintenance  Salary: £18-£22ph  Location: Weybridge Job Type: Temporary Fortus Recruitment Group is a leading recruitment agency specialising in the repairs & maintenance industry. We are currently working with a well-established client who is seeking a skilled Resident Liaison Officer to join their planned maintenance team in the Weybridge area. Appointment Booking: Coordinate and schedule appointments to visit occupied properties, ensuring minimal disruption to residents. Condition Surveys: Conduct surveys to assess property conditions prior to and post-work. Resident Support: Handle resident complaints and concerns, providing a high level of customer service and maintaining positive relationships. Collaboration: Work closely with the site team and contractors to ensure that works are carried out to the highest standard and within specified timelines. Relationship Building: Develop strong, trusting relationships with...

We're recruiting an experienced Resident Liaison Officer to support a programme of construction and refurbishment works, acting as the key link between residents and delivery teams. This is a resident-focused role ensuring clear communication, strong engagement and effective resolution of issues throughout project delivery. The successful candidate will play a vital role in minimising disruption and maintaining positive relationships with residents during works. The Role - Act as the primary point of contact for residents, providing clear and regular updates on works, timelines and project progress. - Build and maintain positive relationships with residents, ensuring they feel informed, supported and engaged throughout the programme. - Manage and resolve resident enquiries and complaints promptly and professionally, minimising disruption and escalation. - Conduct site and home visits to discuss works, address concerns and gather feedback from residents. - Liaise closely with...

Resident Liaison Officer - Properties around London- Internal & External Planned Maintenance  Salary: £18-£20ph Location: Properties Around London (M25) Job Type: Temporary to Permanent  Fortus Recruitment Group is a leading recruitment agency specialising in the repairs & maintenance industry. We are currently working with a well-established client who is seeking a skilled Resident Liaison Officer to join their internal & external planned maintenance team in the properties around London (M25). This role focuses on internal projects and involves working in occupied properties and offices. Key Responsibilities: Appointment Booking: Coordinate and schedule appointments to visit occupied properties, ensuring minimal disruption to residents. Condition Surveys: Conduct surveys to assess property conditions prior to and post-work. Resident Support: Handle resident complaints and concerns, providing a high level of customer service and maintaining positive...

About the Role Basildon Council, in partnership with Vivid Resourcing, is seeking three dedicated and people-focused Client Resident Liaison Officers to support the smooth delivery of major works programmes across our housing services. You’ll be the vital communication link between residents, contractors, technical teams and internal colleagues—ensuring that tenants and leaseholders feel informed, supported and heard throughout the lifecycle of each project. This is a rewarding, resident-facing role ideal for someone who thrives on relationship-building, problem-solving, and helping residents navigate essential improvements to their homes. What You’ll Be Doing Resident Engagement & Support * Act as the primary contact for tenants and leaseholders throughout major works. * Provide clear, accessible information through newsletters, notices, and direct communication. * Carry out home visits to understand resident needs, gather feedback, and support individuals with...

Resident Liaison Officer Harlow District Council 12 months, Full Time £200 per day umbrella Location: Harlow Vivid Resourcing are delighted to be supporting Harlow Council to recruit 3 temporary Resident Liaison Officers on a 12-month basis. Please note that this post requires the successful individual to be based on site a minimum of 3 days per week. You must be able to drive and have access to a car. Job Purpose: The Resident Liaison Officer (RLO) acts as a vital link between residents and contractors, ensuring effective communication and addressing resident concerns during construction or refurbishment projects. The Role: Communication: Serve as the primary point of contact for residents, providing updates on project progress and addressing any concerns or complaints. Resident Engagement: Foster positive relationships with residents, ensuring they are informed about the work being carried out and the expected timelines. Problem Resolution: Handle resident complaints...

CSS Recruitment are currenlty looking for a skilled Resdient Liaison Officer in Hemel Hempstead. Duration until roughly August 2026. Projects on social housing developments across Hemel Hempstead. Previous experience required. Please contact Emma at CSS for further details and to apply

Skilled Careers are currently recruiting for a Tenancy / Resident Liaison Officer on a temporary ongoing basis based in the Tamworth area. Your role will cover the North and surrounding areas. The work consists of refurbishment works on Social Housing properties, as a TLO you will be acting as the primary liaison between tenants and residents and the contractor, ensuring effective communication between the two, managing work schedules and updating tenants with these, to minimise any disruption and complaints as much as possible. In order to be considered for the role, you will need proven experience in a similar role and be a confident communicator - able to successfully build rapport quickly with residents. Furthermore, you must have a full UK driving licence due to the area of coverage and have access to a vehicle This is a lengthy temporary contract with a competitive rate of pay, it has the option to go permanent for the right individual, you must be driving and access to a...

Join a leading property services contractor in a rewarding role that directly supports residents and communities, on an initial 6-month contract with strong potential to become permanent. This Customer Liaison Officer position offers the opportunity to work across Yorkshire, supporting a large-scale retrofit and sustainability programme improving homes and energy efficiency across the region. You’ll play a key role in delivering resident-focused engagement, ensuring customers are fully informed, supported, and confident throughout the works being carried out in their homes. This is a fantastic opportunity for someone who thrives in a people-facing role, enjoys problem-solving, and takes pride in delivering excellent customer service. We’d love to hear from anyone with experience as a Customer Liaison Officer, Resident Liaison Officer, Tenant Engagement Officer, Housing Officer, or in a similar customer-facing role within housing, construction, or property services. As a...

Resident Liaison Officer Resident Liaison Officer required on a short term fixed contract within the Leeds area  Job Description Leading resident communications across various housing projects in Leeds as a Resident Liaison Officer. Coordinating appointments between residents and site teams to ensure the smooth delivery of essential services. Resolving resident queries promptly and professionally to maintain high satisfaction levels in the Leeds area. Managing documentation and reports related to engagement for this specialist housing role. Ensuring health and safety compliance is met at all times while visiting resident properties. Skills / Qualifications Experienced professional with a proven track record in resident engagement or social housing. Excellent communication skills are essential for this Resident Liaison Officer position. Full UK Driving License is required to travel between different sites across Leeds and surrounding areas  Strong IT proficiency...

Job Title: Tenant Liaison Officer Location: Ashford Overview * We’re looking for a confident and outgoing individual to join the Water team as a Tenant Engagement * Officer. This is a fully field based role, perfect for someone with experience in tenant liaison, accompanied * viewings, property inspections, or similar customer facing roles. You’ll be engaging directly with residents at * their homes, explaining a free water saving upgrade, and carrying out simple indoor assessments to book * installations. If you enjoy being out on the road, talking to people, and making a difference in your * community, this could be a great fit for you. Duties * Appointment Booking * Resident Engagement * Internal Home Surveys * CRM and Reporting * Compliance and Safety * Team Collaboration Requirements / Demonstrable Experience * Minimum 2 years of customer-facing experience * Ideally in roles such as tenant liaison, estate/letting agency,...

Resident Summer School Matron – Oxford Summer Holiday Contract (30th June - 15th August 2026) Salary: £35,000 per annum, pro rata (which equates to £5,116 for training + the six-week summer school period) plus accommodation Are you looking to make an impact and stretch your skills this summer? If so, read on, because our client is not just any old summer school. They’re an education company on a mission: to give students the edge to help them succeed, find their purpose and make a difference in the world. They’re striving for a world in which young people go on to do things which maximise their potential, are socially impactful and make them happy. They help to do this by running summer programmes for bright 12-18 year olds from around the world, giving them greater awareness of the range of academic and career possibilities that exist, and greater certainty over the future direction they wish to pursue. They run summer courses in Oxford and online, as well as online internships...

Connect2Hackney, the internal talent team for Hackney Council. are looking for a strategic and resilient School Business Manager to take on a high-impact role overseeing a cluster of 10 to 15 schools within the borough. The Challenge Managing the business operations for a single school is a feat; managing a portfolio of 15 is a masterclass in leadership. You will be the operational backbone for a significant portion of our educational landscape, ensuring that while teachers focus on the classroom, the "engine room" of our schools runs seamlessly. Your Key Responsibilities Strategic Financial Oversight: Managing complex budgets across multiple sites, ensuring long-term financial sustainability and compliance. Operational Excellence: Overseeing HR, procurement, health and safety, and premises management for the cluster. Stakeholder Management: Acting as the primary liaison between Headteachers, Governors, and the Local Authority. Change Management: Driving efficiencies and...

Responsibilities Organise and execute HV switching, isolation, earthing, and issue of safety documentation for customer HV networks up to 33kV Compliant with SSOW in place Evaluate, review, appoint and maintain a register of skilled/competent persons (including records of training and areas of responsibilities) Ability to carry out Investigations with respect to near misses, incidents and accidents Supervise and coordinate on-site teams and sub-contractors, ensuring they complete tasks on time and safely to required standards Allocate work and ensure completion in accordance with the project schedule and Cx Plan Adhere to all Statutory Standards and Regulations Assist teams with resolving matters arising Maintain effective health and safety systems, including completion of risk assessments, method statements, tool box talks, etc. Complete project documentation and reports accurately and concisely Identify corrective actions and implementation of countermeasures to maximise...

1:1 Learning Support Assistant - Complex Needs (Year 7) Stockport £450 - £550 per week Full-time (08:30 - 15:30) | Monday to Friday | Term-time only Are you a patient, calm, and resilient individual with a passion for supporting young people with additional needs on a 1:1 basis? We are recruiting for a 1:1 Learning Support Assistant to support a Year 7 pupil with complex needs within a well-resourced and welcoming secondary SEND school in Stockport. The school offers excellent specialist provision and a highly experienced, supportive team. The Role: * Providing dedicated 1:1 support for a Year 7 pupil within a specialist provision * Supporting a pupil with Autism and Dyslexia, working below age-related expectations * Acting as a scribe, repeating instructions and reinforcing learning consistently * Supporting the pupil to retain information through structured repetition and guidance * Promoting emotional regulation, ensuring the pupil feels safe, happy, and engaged in school *...

About the Role Full time, office based position. I am seeking a highly organised and proactive Repairs Administrator to support the delivery of responsive repairs and maintenance services within a housing environment. You will play a key role in ensuring repairs are logged, scheduled, and completed efficiently, while delivering excellent customer service to residents and supporting contractors and internal teams. Key Responsibilities * Act as a first point of contact for residents reporting repairs via phone, email, or online systems * Log and raise repair requests accurately using internal systems * Schedule and coordinate appointments with contractors and operatives * Monitor repair progress and follow up to ensure timely completion * Liaise with contractors, tenants, and internal teams to resolve queries * Maintain accurate records and ensure compliance with service standards * Support with complaints and ensure issues are handled promptly and professionally *...

We are recruiting an Interim Planned Works Surveyor for a leading Social Housing provider based in Birmingham, supporting property services across the local region on a 6-month contract. As an Interim Planned Works Surveyor, you will be responsible for delivering a range of surveying services across housing stock, ensuring properties are maintained to a high standard, compliant with regulations, and fit for purpose. This is a great opportunity to join a busy, customer-focused organisation and make an immediate impact. What’s on offer: Rate: £35 per hour Contract: 6-month interim assignment (potential for extension) Working pattern: Full-time (37–40 hours per week) About the Company Our client is a well-established Social Housing group managing a large portfolio of residential properties across Birminhgam and the surrounding areas. They are committed to providing safe, high-quality homes and delivering excellent services to their tenants and communities. Key responsibilities...