7 senior leasehold manager jobs found

4Recruitment Services are seeking to recruit an experienced and customer-focused Housing Manager to lead the delivery of high-quality housing and neighbourhood services.   You will manage a team delivering key housing functions, including tenancy management, income collection, leasehold services, empty homes, and customer support, ensuring excellent outcomes for residents and communities. Working collaboratively with colleagues and partners, you will drive service improvement, support staff performance, and ensure services are delivered in line with housing legislation, organisational policies, and best practice. You will play a key role in promoting sustainable tenancies, enhancing customer satisfaction, and creating safe, thriving neighbourhoods DUTIES AND RESPONSIBILITIES INCLUDE: Lead and manage a high-performing, customer-focused housing management service, ensuring excellent service delivery across tenancy management, income collection, empty homes, leasehold services,...

Estate Manager Wandsworth SW18 1HR Public Sector - Local Authority Full time - Mon-Fri, 36 hours per week Temporary role - 3 months with likely extension £21.70 per hour PAYE / £28.29 per hour UmbrellaTo manage approximately 750 properties and deal with a wide range of tenancy and leasehold issues. Specific Duties: 1.Responsible to the Area Housing Manager through the Senior Estate Manager for the day-to-day management and routine repair of a group of dwellings within the Area. 2. Provides the main point of contact with tenants and leaseholders by receiving and acting upon tenants and leaseholders' complaints and enquires. Carries out inspections of individual properties as well as internal and external communal areas of blocks and estates, making recommendations for improvements as necessary. 3. Responsible for prioritising own workload, dealing with enquiries and requests on management and repair matters in accordance with established policies and procedures. As the first...

Job Title: Service Charge Officer Location: Hybrid (Initially 2 days per week in office for training, then 1 day per month) Rate: £24.96 per hour (Umbrella) Contract Type: Temporary/Interim About the Role: We are seeking a Service Charge Officer to ensure accurate, consistent, and transparent reporting and accounting of service charges for residents across all tenures. This role involves compliance with legislation, agreements, and best practices. Key Responsibilities: * Handle service charge enquiries from residents and internal staff. * Work with managers to resolve escalated customer complaints. * Collaborate with analysts to ensure accuracy of service charge estimates and actuals. * Investigate and adjust service charges in ERP systems as needed. * Contribute to service charge-related projects. * Liaise with stakeholders to ensure service charge accuracy. * Respond to emails and acknowledge resident enquiries in a timely manner. * Attend face-to-face...

4Recruitment Services are seeking  a Service Charge Officer  to assist our housing association client based in North London. You will be responsible for ensuring there is accurate, consistent, timely and transparent reporting and accounting of service charges for all residents, across all tenures. The role is very much a customer orientated role, dealing with any queries, complaints or challenges to any aspect of service charges that have been issued to leaseholders. Therefore you MUST have a good technical understanding of service charges as well as being competent with Excel. The client will allow hybrid working once training has been completed. You will only be required to  attend the office once per month. DUTIES AND RESPONSIBILITIES INCLUDE: Handle service charge enquiries from residents and internal staff Work with your managers to answer escalated customer complaints Work closely with the analysts prior to service charge estimates and actuals are sent to ensure...

We are seeking an experienced senior housing leader to take responsibility for a significant and complex housing and property portfolio, leading landlord services, asset management, investment, compliance, repairs, resident services and associated operational delivery. This is a high-profile leadership role requiring someone who understands the realities of running housing services at scale: keeping residents safe, improving service performance, managing major contracts, protecting asset value, delivering investment programmes and ensuring housing services are financially sustainable and genuinely resident focused. You will provide strategic and operational leadership across a broad housing portfolio, with accountability for the performance, improvement and integration of services delivered directly and through commissioned providers. The role As Corporate Director – Housing and Property Services, you will lead the Council’s approach to housing management, residential and...

Step into a rewarding fixed-term role offering hybrid working, career development opportunities and a supportive team culture with a respected social housing provider supporting Birmingham and the wider West Midlands. This Home Ownership Administrator position gives you the opportunity to provide vital administrative support across leasehold and home ownership services, deliver excellent customer service to residents and stakeholders, and maintain accurate records and enquiries, all while working in a collaborative environment that supports your professional development. You’ll be joining a committed and passionate team in Birmingham, known for delivering excellent services and valuing the people who deliver them. With a healthy mix of office-based and remote working, this is a great opportunity to grow your career in social housing while maintaining a strong work-life balance. I’d love to hear from anyone with experience as a Home Ownership Administrator, Property Administrator,...

Homeownership Officer - Contract Opportunity in Islington Are you an experienced Housing professional looking for your next challenge? We are seeking a skilled Homeownership Officer to join a reputable Housing Association in Islington on a 3-month contract. This exciting opportunity offers the chance to deliver high-quality leasehold and homeowner support within a busy portfolio, making a real difference to residents and the community. About the Role: Homeownership Officer As a Homeownership Officer, your primary responsibility will be providing expert support to homeowners, handling various leasehold and estate management queries. You will work closely with contractors, residents, and internal teams to ensure outstanding service delivery and effective estate management. Key Responsibilities of the Homeownership Officer: Managing homeowner enquiries including covenant breaches, anti-social behaviour (ASB), and leasehold questions Coordinating repairs and estate services...