1259 service manager jobs found

Job title: Support Services Manager - ITIL Location: UK Remote Contract duration: 6 months+ Our client, a successful, UK based consulting company specialising in the provision of Enterprise Asset Management (EAM) services has identified a role for a Support Services Manager to work within the Support Services Team. Position Summary: Led and directed by the Senior Manager Support Services. Support Service Managers are part of a service / support desk team who act as a single point of human contact to meet the communication and support needs for users of our client’s technology solutions. As well as being knowledgeable and helpful, the support services team also provide continuous customer feedback which allows preventative measures and improvements to be developed and rolled out supporting wider customer satisfaction with products and services. Support Services is focussed on delivering excellent customer experience through effective tracking and resolution of service...

Job title: Support Services Manager - ITIL Location: UK Remote Contract duration: 6 months+ Our client, a successful, UK based consulting company specialising in the provision of Enterprise Asset Management (EAM) services has identified a role for a Support Services Manager to work within the Support Services Team. Position Summary: Led and directed by the Senior Manager Support Services. Support Service Managers are part of a service / support desk team who act as a single point of human contact to meet the communication and support needs for users of our client’s technology solutions. As well as being knowledgeable and helpful, the support services team also provide continuous customer feedback which allows preventative measures and improvements to be developed and rolled out supporting wider customer satisfaction with products and services. Support Services is focussed on delivering excellent customer experience through effective tracking and resolution of service...

About the Role Peterborough City Council is seeking an experienced and driven Service Manager - Corporate Parenting to lead our Placement Sufficiency programme. This is a key leadership role focused on ensuring sufficiency of placements for children in care and care leavers. You will work closely with Service Managers across Fostering, Children in Care, and Leaving Care, providing strategic oversight and supporting senior leadership to deliver stable, high-quality homes for our children. This is an additional post created to strengthen our capacity and drive forward our ambition to reduce reliance on external residential placements and increase opportunities within foster care and kinship care settings. Location: Sand Martin House, Peterborough Contract: 6 Month Fixed Term Hours: 37 hours per week Working Pattern: Hybrid (2.5-3 days on-site required) Key Responsibilities Lead and deliver the placement sufficiency programme for children in care and care leavers Provide...

Service Manager (Licensing) – Interim Location: Hybrid (Local Authority) Contract: 3–6 months initially (with potential extension) Rate: Competitive (Grade 10 equivalent) Start Date: ASAP Atom Recruitment is currently partnering with a local authority to recruit an experienced Service Manager – Licensing on an interim basis. This is a key leadership role responsible for overseeing licensing services, committee processes, and frontline regulatory teams. The Role You will lead the delivery of licensing services in line with the Licensing Act 2003 while managing a team of Licensing Officers, Processing Officers, and Inspectors. Key responsibilities include: * Leading Licensing Committee processes, including preparing reports and presenting policy options to Members * Overseeing licensing enforcement activity and ensuring compliance * Supporting and developing frontline staff through site visits and inspections * Representing the service at Safety Advisory Groups...

We are recruiting on behalf of our client for an experienced Neighbourhood Services Manager to join a large and high-performing housing organisation on an initial 3-month contract, with the potential for extension. This is a senior operational leadership role responsible for overseeing a large-scale housing management service covering approximately 16,000 properties. The successful candidate will play a key role in stabilising services, driving performance, and ensuring excellent neighbourhood and tenancy management outcomes. The successful Neighbourhood Services Manager will receive support and onboarding from the Head of Neighbourhood Services to ensure a smooth transition into the role. Key Responsibilities of a Neighbourhood Services Manager: Lead and manage a high-demand neighbourhood housing management service. Drive service improvement, operational performance, and customer satisfaction. Provide leadership across neighbourhood management and anti-social behaviour (ASB)...

This 6 month FTC IT Service Manager position sits within the Governance & Resilience function and is responsible for embedding and improving IT service management practices aligned to ITIL 4. The role focuses on strengthening governance, driving operational resilience, and ensuring controlled, measurable delivery across change, release, and service management processes. Client Details Our client is a public sector financial institution that operates a large-scale, enterprise IT environment with a strong focus on governance, resilience, and continuous improvement. The IT Operations function includes Service Delivery, Platforms & Infrastructure, Information Security, and Governance & Resilience teams working collaboratively in an agile delivery model. Description As IT Service Manager, you will lead governance workstreams and day-to-day service management activities across Change Enablement, Release Management, and broader ITIL 4 practices. Key responsibilities...

Domus Recruitment are working with an established provider who are seeking an Interim Manager to support one of there services. This is an excellent opportunity for an experienced manager with a strong background in supported living, mental health services, and service improvement. Key Responsibilities: Being responsible for managing the day to day duties within the service. Lead and motivate care and support teams to deliver outstanding services. Ensure compliance with CQC standards and organisational policies. Build strong relationships with staff, families, and external stakeholders. Contribute to service development and improvement initiatives. Requirements: Experienced Registered Manager, Service Manager, or Interim Manager within supported living Strong understanding of mental health services and complex support needs Proven ability to lead teams, maintain service quality, and support operational performance Registered on DBS Update Service Avaliable ImmediatelyIf you are...

Senior Professional SEN Casework Officer – Harrow Location: Harrow (Hybrid Working) 1 day a week in office Hours: 36 hours per week, Monday to Friday Rate: Up to £370 per day Umbrella PAYE We are recruiting for an experienced Senior Professional SEN Casework Officer to join. This is an excellent opportunity for a senior SEND professional with substantial Local Authority experience, strong leadership skills, and expertise in managing complex SEN casework. Essential Requirements Extensive experience as a Senior SEN Case Officer within a Local Authority SEN Service. Experience managing and supervising SEN Case Officers and/or EHC Coordinators. Strong knowledge of the Education Act 1996, Children and Families Act 2014, SEND Code of Practice 2015, and associated legislation. Proven ability to manage complex and contentious SEN casework. Experience providing staff supervision, support, training, and performance management. Key Responsibilities Support and challenge colleges...

Service Coordinator Location: Sheffield Temporary - potential to go permanent. Monday to Friday, 8:30am - 5:00pm We are currently recruiting for a Service Coordinator to join our clients Sheffield's branch on a temporary basis. This is an excellent opportunity for a highly organised and customer-focused individual to play a key role in supporting our service operations and engineering teams. Key Responsibilities as a Service Coordinator: Handling reactive customer calls professionally and efficiently. Scheduling maintenance work, breakdown call-outs, return visits, commissioning activities, and additional service requirements. Ensuring the effective utilisation of service engineers. Maintaining accurate service records and updating information on the service management system. Processing engineer job sheets through Protean, from completion through to invoicing. Responding to customer enquiries regarding work carried out on site. Maintaining accurate customer records, contract...

This role has a starting salary of £81,796 per annum, based on a 36-hour working week. It is a fixed term contract to August 2027, with the possibility of the role becoming permanent subject to review and funding. We are excited to be hiring a second Head of Special Educational Needs and Disabilities (SEND) to join our fantastic Special Educational Needs and Disabilities (SEND) service. This role is based in Woking and is open to hybrid working. As a team we split our time between working from home and collaborating in the office for a minimum of two days per week. In addition, we aim for visits to schools and settings to take place on a regular basis as we continue to build upon our collaborative working with them. You must be able to visit schools and settings with very little notice should the need arise. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service , plus bank holidays Option to buy up to 10 days of...

Operations Manager Location: Hemel Hempstead Salary: £24,141 per annum (18.75 hours per week, job share - 2.5 days p/w) Fixed Term Contract - 12 Months Are you an experienced leader within care and supported housing, looking for a flexible opportunity that still allows you to make a meaningful impact? At Hightown Housing Association, we are looking for a Care and Supported Housing Operations Manager to join us on a job share basis and help shape high-quality services that truly make a difference. At Hightown, we believe that everyone should have a home and the support they need to live fulfilled, independent lives. As part of our Care and Supported Housing team, you will play a vital role in overseeing a range of services, ensuring they are responsive, person-centred and consistently delivered to a high standard. This is a fantastic opportunity for someone who thrives in a collaborative environment and is passionate about leading teams, driving service improvement and...

A Local Authority is seeking an experienced Interim Operations Manager to provide leadership across a portfolio of supported housing and housing-related support services. This role will oversee operational delivery across services supporting adults with a range of needs, including individuals experiencing homelessness, mental health challenges, and those requiring specialist support within supported accommodation settings. The successful candidate will play a key role in ensuring services are compliant, high-performing, and focused on delivering positive outcomes for residents and communities. Key Responsibilities Provide operational leadership across multiple supported housing services Manage and support service managers and frontline teams across dispersed locations Ensure services meet contractual obligations, regulatory standards, and performance targets Lead on safeguarding, risk management, complaints, and service improvement initiatives Monitor operational performance...

Project Manager – Children Services – Local Authority – North East London £270 - £370+ per day (negotiable depending on experience) Hybrid – 4 days remote 4 months initial contract – likely to be extended Job Responsibilities: * To project manage the development and implementation of a regional fostering recruitment, assessment and support service, working across multiple local authorities and partners to deliver a consistent, high-quality fostering journey from initial enquiry through to approval and ongoing support. * The role will lead project activity linked to the expansion of fostering hubs beyond a recruitment front door, helping to embed new service models, processes, governance and performance arrangements that improve conversion, timeliness, carer experience and retention, while ensuring compliance with statutory requirements and national policy expectations. You must have: * You must have previous project management experience within the children services....

Deputy Manager- Extra Care Services Are you a passionate Deputy Manager looking for your next role? 4Recruitment Services are currently recruiting for aDeputy Manager to work in an Extra Care Supported Living Service based in The Middleton area. Pay Rates: £19.03 PAYE £23.83 Umbrella Rate (per hour) Information the Role We are currently seeking an experienced and motivated Deputy Manager to join our Extra Care service at Keswick Gardens on a 6-month temporary contract. This is an excellent opportunity for an individual with a strong background in CQC-regulated Extra Care or Supported Living services who is passionate about delivering high-quality, person-centred care and leading teams to achieve outstanding outcomes for customers. As Deputy Manager, you will provide inspirational leadership and operational support to ensure the delivery of safe, effective and compassionate care services. You will play a key role in supporting the day-to-day management of the service, leading...

Interim Operational Services Contract Manager (Local Authority) * Contract Type: Full-Time, Temporary (6 months) * Hours: 37 hours per week We are recruiting for an experienced Operational Services Contract Manager on an initial six month assignment on an interim basis. About the Role We are seeking a highly capable and proactive individual to lead and support a range of operational service contracts across the district. As the Operational Services Contract Manager, you will play a key role in managing procurement activity, overseeing contract delivery, and ensuring high-quality operational outcomes. You will be responsible for supporting (but not limited to) the following projects: * Stray Dog Contract Procurement — end to end procurement and contract mobilisation * Abandoned Vehicles Contract Procurement * Environmental Enforcement Contract Procurement * Fuel Supply Contract — securing a reliable and compliant supply arrangement * MRF Contract Procurement —...

Housing Services Manager Hours: 35 hours per week Location: Office-based Loughborough Estate Management Board (LEMB) manages housing services on behalf of residents and works in partnership with local authority to deliver high-quality housing management services. The organisation is committed to excellent customer service, community development, resident satisfaction, equality, diversity, health and safety, and value for money. Housing Services Manager Day to day duties: * Lead and manage the Housing Management Service, ensuring excellent service delivery to tenants and leaseholders. * Manage and support housing staff, including recruitment, training, appraisals, performance management, and development. * Oversee income collection, tenancy management, anti-social behaviour (ASB) cases, complaints, community engagement, and void property management. * Monitor service performance, prepare reports, and ensure key performance targets are achieved. * Develop and review housing...

Hard Services Manager Location: West Sussex RGsetsquare recruitment is working with FM and Construction Companies who are responsible for managing a mixture of reactive and planned maintenance contracts across UK. Salary- £25-£28/hr Duration- likely 2-3 months Role overview (summary): Ensure full statutory, mandatory, and contractual compliance Lead all hard service disciplines across site Support the FM team to deliver high‑quality services to clients and customers Strengthen stakeholder relationships and provide FM resilience Optimise systems and processes to improve efficiency and reduce energy use Develop understanding of contract commercial and delivery frameworks Manage PPM and reactive works to meet SLAs and KPIs Line manage engineering teams to maximise productivity Drive 100% PDA usage through training, auditing, and compliance Maintain engineer training matrix and support development and mentoring Manage subcontractors in line with contractual requirements Manage...

Age UK North Tyneside Group is seeking an experienced consultant to lead a programme of internal audits across the organisation, including CQC-regulated care and housing services. The role will focus on delivering audits across key risk areas, providing assurance and identifying improvements, before supporting the development of a sustainable Quality Assurance and Internal Audit Framework. Details: Location: Hybrid / Head Office (North Tyneside) Contract: Fixed Term – 6 to 9 Months (Flexible) Days: 2–3 Days per Week (Consultancy Basis – Negotiable) Rate: Competitive Day Rate Key Responsibilities 1. Design and deliver a risk-based internal audit programme 2. Undertake audits across care, housing, HR/people and operational controls 3. Produce concise reports with clear, actionable recommendations 4. Establish processes for tracking actions and improvements Compliance Assurance and Baseline 1. Map regulatory requirements (CQC, RSH) and...

Job Title: Customer Relations Officer (Social Care) Location: Local authority based in Hounslow Hourly rate: £21.41 PAYE/ £28.48 Umbrella Contract Length: 3-month temporary contract (possibility of extension) Working Pattern: Monday- Friday, 8.45am- 5pm (36 hours per week) Working Arrangements: Hybrid model: 2 days in Hounslow House office, 3 days working remotely ASAP Start Job Purpose As a Customer Relations Officer, you will play a critical role in managing and coordinating statutory complaints, with a strong focus on Social Care complaints (Adult and/or Children's Services). You will ensure complaints are handled in line with legislation, Ombudsman expectations, and internal policies, delivering fair, transparent, and timely outcomes for residents. This role is central to ensuring the Council meets its statutory obligations, learns from complaints, and continuously improves services. Key Responsibilities Social Care Statutory Complaints (Core Focus) Lead the...

One of my local government clients is seeking an experienced Brokerage Officer to join the Commissioning Team. This role supports the sourcing, arranging and amending of care packages, placements and supported living services for adults, including older people, individuals with learning disabilities and those with mental health needs. Working collaboratively with Service Managers, Senior Practitioners and Care Managers, the Brokerage Officer will ensure placements and services are procured in line with council policies, Standing Orders and value-for-money principles. Key Responsibilities: * Deliver a placement brokerage function within adult services, including older people, learning disabilities and mental health. * Work within the Commissioning Team to contribute to market management and provider engagement. * Ensure timely supplier set-up, contracting, amendments and service changes. * Source appropriate services for individuals with no recourse to...