Sep 19, 2026
Collections Officer - Please note this role is known internally as Customer Accounts Advisor.
Location: Beeston, Nottingham NG9 1LA – Free on-site parking subject to availability
Salary Banding: £29,025 - £30,553 (Dependent upon experience)
Contract Type: Fixed Term 12 Month Contract based on a 37.5hr week - Monday to Friday – Hybrid working.
Join MTVH as a Customer Accounts Advisor (Home Ownership)
Due to an internal secondment promotion MTVH are seeking a passionate individual to deliver exceptional customer experiences within our Income Collections Team. If you enjoy engaging with customers and resolving their challenges with empathy and understanding, we would love to hear from you.
As a Customer Accounts Advisor, you will:
* Proactively review and manage Home Ownership accounts in arrears, including those at risk of legal action or eviction.
* Demonstrate empathy and a commitment to helping others, while maintaining clarity and firmness in outcomes and...
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NG9 1AA, Beeston, Nottinghamshire
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