141 customer service jobs found in Coventry

Customer Service Advisor £12.21 per hour  25 hours per week Monday to Sunday 7am-9pm (must be fully flexible to work any shifts between these hours on a rota basis) Based on-site in Bescot, Walsall We are currently recruiting for an Inbound Customer Service Advisor working for the RAC Call Centre based in the Bescot Area in Walsall. The RAC is one of the UK’s biggest and most well-recognised companies operating in the Motoring industry. Their office in Walsall is ideally located for workers who commute by both public and private transport, thanks to its large, free on-site parking, as well as its proximity to both a bus stop and train station which has regular links to Walsall and Birmingham City Centre. Role We are looking for a Customer Service Advisor to work for the RAC; within this role, you will be handling inbound calls from customers with a broken down vehicle; you will be tasked with ensuring the customer’s case is dealt with as swiftly and professionally as...

Job Description: Customer Service Based on the hire desk in our customer office, the Customer Hire and Sales Coordinator is responsible for ensuring that all business between our Major Account customer and client is carried out in an efficient and effective manner. This is a fast-paced role where you will be responsible for managing customer queries, liaising with client depots to ensure the customer's requirements are being met and identifying opportunities for sales growth. This is a varied and challenging role which will involve managing invoice and credit queries, collating weekly KPI data and producing performance reports when required. Dealing with tickets. Average tickets a day is 300+  Successful applicants should demonstrate the following: Significant experience working within a customer service role, preferably within the Construction/Hire industry. Ability to work effectively within a fast-paced environment whilst building strong relationships with both internal and...

We have a new exciting opportunity for you to work with a well-known company based in Nottingham in their customer service department. -Hybrid after probation -£12.21/ph -Temporary with an opportunity to become permanent -On site parking -On-site canteen -Career progression -Monday to Friday plus one weekend a month -Rotating shift patterns(Monday to Friday): 8-4 9-5 10-6 11-7 Main duties: -Operate the live chat providing excellent customer service -Dealing with online orders and returns -Responding to emails -Receiving phone calls (mainly inbound) -Deal with monthly customer subscriptions What we're looking for: -Previous customer service experience -Open to learn -Flexible with working hours Brook Street NMR is acting as an Employment Business in relation to this vacancy

Do you have exceptional Customer Service skills? Do you enjoy speaking with people over the phone and finding the best solution for the customer? Do you love talking cars? Our client is The international market leader in modern motor mobility/leasing solutions and part of the Mercedes-Benz Group From vehicle leasing to fleet solutions and from electrification to contributions to the sharing economy. Through continued growth they are looking to recruit a Customer Support Advisor They are looking for a temp to work a minimum of 6 months Hours Mon to Friday 8.30 -5. (no weekend work) You will always put the customer at the heart of everything you do. Taking ownership and responsibility for providing an outstanding customer experience. This will lead you to building strong external and internal relationships, resulting in customer and business needs not only being met, but exceeded. Providing a proactive approach to handling customer enquiries, along with a personal and team commitment...

Customer Service Advisor Telford Temporary for 3 months possibly longer £12.30 per hour Monday-Friday 8:30am-5pm, 37.5 hours per week Our well-established client in Telford is looking for a Customer Service Advisor to join their team on a temporary basis. The role is anticipated to last for 3 months and possibly longer for the right candidate. The role will be based in a clean modern office environment within a friendly and supportive team. Responsibilities and duties will include, but not limited to: * Handle incoming customer calls and provide clear, professional assistance * Book and manage appointments related to customer enquiries and service needs * Complete any invoice‑related administrative tasks * Respond to customer enquiries in writing, ensuring timely and helpful communication * Represent the company positively by using strong product knowledge to build trust and enhance customer experience * Maintain accurate and up‑to‑date customer records *...

Customer Service Administrator Annesley, NG15 Monday to Friday | 9:00am – 6:00pm £13.59 per hour We are currently recruiting a Customer Service Administrator to join a busy and fast-paced distribution operation based in Annesley (NG15). This is a great opportunity for someone with strong communication skills who enjoys working in a customer-focused environment. The Role * Handling customer enquiries via phone and email * Processing orders and updating internal systems * Liaising with transport, warehouse, and planning teams * Resolving delivery issues and providing timely updates to customers * Maintaining accurate records and documentation * General administrative duties as required Requirements * Previous customer service or administrative experience preferred * Strong communication and organisational skills * Confident using computer systems and Microsoft Office * Able to work well...

We believe that everyone is entitled to a good quality home that they can afford, in a place that they are proud to live. But we can’t achieve this without passionate and committed colleagues who share our vision and who want to learn and grow, and make a difference. If this is you, come and join us. Making it your home, together. The role 12 month contract available Step into a leadership role where you’ll inspire and guide a team of Customer Care Advisors to deliver exceptional experiences. Your mission? Ensure every customer feels informed, supported, respected, and truly valued. This role offers more than responsibility-it provides a clear professional development framework, including training and growth opportunities that can increase your base salary as you progress. If you’re passionate about service excellence and empowering teams, this is your chance to make a real difference Customer Care is accessible to our customers from 8am to 8pm Monday to Friday and between...

Head of Maintenance Operations - Estates Maintenance Operations Interim / Temporary - 6 Months - £58,000 - £65,000 + Holiday Pay + Benefits Reporting to the Director of Maintenance Job Purpose We are seeking an interim/temporary Head of Maintenance Operations to oversee the day-to-day delivery of maintenance services for a large multi building and facility university establishment in Coventry. The role will report directly to the Director of Maintenance and manage a team including Department Managers to ensure the safe, compliant, efficient operation and maintenance of all university buildings, building systems and infrastructure, and relevant external public realm. Responsibility will also ensure the efficient and effective delivery of reactive, planned and statutory maintenance functions, including providing an emergency reactive service for all building disciplines across all university operated properties. To ensure that buildings are statutory compliant, well...

Join Gi Group and work with one of the UK's leading parcel delivery companies. This position is a temporary contract, offering ongoing work 12 months per year for the right candidate. Class 1 Driver - Rates of Pay: · Monday to Friday days £19.61 per hour inclusive of your holiday pay (PAYE only) · Monday to Friday nights £21.29 per hour inclusive of your holiday pay (PAYE only) Class 1 Driver - Shifts and Hours: · Monday to Friday - no weekends! · Start times: 02:00-04:00 starts, · 8-10 hours per day Location: Coventry (CV8) This role is commutable from: Coventry, Warwick, Leamington Spa, Stratford-upon-Avon, Rugby, Banbury, Southam, Kenilworth, Southeast Birmingham, Daventry, Crick and the other surrounding areas. Class 1 Driver - The Role: · Load / unload freight and secure load · Complete scheduled deliveries and collections (varied parcel weights · Ensure accurate completion of documentation · Perform vehicle checks and report defect · Work efficiently to meet...

Service Administrator, Coventry Salary – £25,000 pro-rated Maternity Contract – Minimum 6 months Job Description * Responsible for all sales and service order processing, i.e. quotations, purchase orders, sales orders, confirmations on MS Dynamics – Navision * Receive customer requests and prepare documents related to processing returns, servicing and exchanges * Update databases and maintain records of returns, schedule changes, product enhancement or changes, resolve return issues and account for returns inventory – stock release/stock return forms * Responsible for receiving/shipping deliveries and arranging shipment bookings/documentation * Schedule Field Service repair calls and co-ordination of Field Service Engineers * Responsible for stock management of spare parts and re-order levels, together with monthly stocktakes * Work with Customers and/or distributors to receive accurate account of equipment failures and provides reports to management...

Neighbourhood Officer – Coventry £23.98 LTD per hour | 12-week temporary contract Service Care Solutions are currently recruiting for an experienced Neighbourhood Officer to join a housing provider in Coventry on a temporary basis. This is an excellent opportunity for a housing professional with strong tenancy and ASB experience to manage a defined patch and deliver high-quality neighbourhood services. The Role You will be responsible for the day-to-day management of a neighbourhood patch, ensuring communities are safe, well-managed, and places residents are proud to live. The role involves managing tenancy issues, responding to anti-social behaviour, carrying out estate inspections, and working closely with residents and partner agencies to achieve positive outcomes. Key Responsibilities Manage a geographical patch, delivering effective neighbourhood and tenancy management services Investigate and manage anti-social behaviour (ASB) cases, gathering evidence and working to...

Our premium brand Automotive client is currently recruiting for the following role: Workforce Analyst Customer Relationship Centre - £21.88/hr (Inside IR35) - Coventry & Hybrid - 9 months (potential for yearly renewal) Role Overview: We are looking for a passionate, self-motivated Workflow & Real-Time Analyst to join our Customer Relationship Centre team. This role is integral to our daily operations and requires a dedicated individual who thrives in a fast-paced, dynamic environment. You will be responsible for monitoring live service performance, managing resources in real time, and producing insightful reports to support operational decisions. Your work will help ensure optimal service levels, efficient staffing, and a smooth customer experience. Your people skills need to be paramount to coach and guide team members daily to enable the centre to deliver the best service possible. A key part of your role will involve supporting the modernisation of the CRC's workflow...

Collections Officer – Coventry - Must be based in CV, NN postcode) Must have driving license and access to own vehicle Peopleforce Recruitment are delighted to be supporting the expansion of one of their longstanding pharmaceutical and healthcare partners in the search for Collections Officers (Toxicology Testing). This is a casual, ad hoc role requiring a high level of flexibility. Work is offered on an as-required basis, with shifts covering 12- or 24-hour standby periods. There are no guaranteed hours, and this role should not be relied upon as a full-time or primary source of income. In this role, you will visit client sites to conduct drug and alcohol testing on employees, supporting workplace safety and compliance. Testing may take place in safety-critical environments such as factories, airports, manufacturing facilities, and similar settings. No two days are the same, making this a varied and engaging opportunity for someone who enjoys independent, people-facing work. You...

Administrator - Despatch Co-ordinator Temporary ongoing position - Immediate start! Coventry CV3 £12.60 per hour (£24,570) Hours - 37.5 per week (Rotating shift - 08.00 hrs to 16.00 hrs, 09.00 hrs to 17.00 hrs, 10.00 hrs to 18.00 hrs) Our client supplies goods worldwide and they are seeking a strong Administrator with good attention to detail to co-ordinate shipment of deliveries to their Clients globally. The role will involve: * Assessing the days' shipments and prioritising for packing teams * Producing manifests and shipment labels electronically * Liaising with transport companies to get best prices and booking shipments * Liaising with internal sales teams, scheduling team and transport companies and more… It's a busy fast paced environment. The goods are required to tight timescales to meet project plans. We need someone who: * Enjoys a fast paced environment where attention to detail is critical * A strong desire to deliver exceptional service to clients *...

7.5T Driver - Rates of Pay: * Monday to Friday - £17.37 inclusive of your holiday pay. 7.5T Driver - Shifts and Hours: * Monday to Friday - no weekends! * Start Times: 05:00 am * 10 hours guaranteed per shift Location: Warwick This role is commutable from: Coventry, Warwick, Leamington Spa, Stratford-upon-Avon, Rugby, Banbury, Southam, Kenilworth, Southeast Birmingham and the other surrounding areas. GI Group are recruiting 7.5T Drivers for a position with our client based in Warwick. We have a prestigious company that has operated in the area for over many years. The 7.5T Driver will be placed on a temporary contract, working Monday to Friday until Easter 2026 7.5T Driver - The Role: The 7.5T driver position is due to run until Easter. Handball is to be expected pushing trolleys, and this position may include some multi-drop runs (Up to 12 per shift). This is a temporary transfer position and training will be provided on the job. The 7.5T driver will need to be...

Administrator Warwick Salary £25,000 a + parking + pension, life assurance gym, excellent canteen Monday - Friday 8.30am - 4.30pm or 9.00am - 5.00pm (37.5 hours) We're seeking talented Administrator with a 'can do' attitude for a global company. You'll be working within Financial Services where accuracy and attention to detail is absolutely essential. *Seeking a 12 month contract in a global organisation? *Enjoy working in a team environment and pride yourself on your positive can do attitude? *Thrive on being busy and having a varied role? *Strong communication skills and excellent attention to detail? As a Contract Administrator, your day to day responsibilities:- *Inputting a checking finance agreements, ensuring everything is accurate and correct, *Liaising with clients and 3rd parties to chase any missing information *Entering all the information onto the in-house system *Working to meet deadlines. You will need to have:- *Very strong attention to detail with excellent...

Gi Group are looking for experienced Class 2 drivers in Crick for a well know company and their prestigious new client Class 2 pay rate: · Monday to Friday £17 including holiday pay (PAYE only no umbrellas) · Saturday £21.85 including holiday pay (PAYE only no umbrellas) Shifts: · 03:00-06:00 starts · Tuesday to Saturday Class 2 key Duties · 2-6 drops per shift · Loading and unloading using pallet truck (the pallets are not heavy) · 10-12 hours average shift length Requirements · Class 2 UK issued License is required - 2 years experience minimum · Current and Valid CPC and Digi Tacho · Previous multi drop experience is preferred · Well presented and good customer service essential · Willingness to load and unload using pallet truck · No more than 6 penalty points (no IN,MS,TT, CU, DR or DD codes Benefits · Onsite parking · Advanced holiday pay option available · Weekly pay If you are interested in this role and are looking for your next career move, submit...

Accept Recruitment are currently recruiting on behalf of our client for experienced Class 2 (Category C) Drivers based in Hinckley. The position is temp to perm. The Role: * 4-6 deliveries per day * General haulage * Minimal handball involved * Well-maintained vehicles * Friendly and supportive transport team Requirements: * Valid Class 2 (Cat C) licence (2 years experience required) * Valid CPC & Digi Tacho card * Good communication and customer service skills * Reliable and punctual What We Offer: * Competitive pay at £14.50 per hour * Ongoing, consistent work * Weekly pay * Support from a dedicated transport team Please note: We may close this vacancy early if we receive a high volume of suitable applications. If you have not heard from us within 14 days of applying, unfortunately your application has not been successful on this occasion. Accept...

Administrator (Temporary – Maternity Cover, up to 9 months) Remote working, Monday – Friday, 20 hours per week Our client is seeking an experienced and organised Administrator to provide first-line support to members and manage the day-to-day administration of their recruitment advertising services. This temporary role until November ’26 offers a varied workload and the opportunity to support a busy Member Services team. Key Responsibilities * Support the recruitment advertising process, handling enquiries and coordinating advert approvals * Maintain and update job listings across websites and publications * Manage advertising submissions, deadlines and databases * Process payments, invoices and refunds * Liaise with previous advertisers and support job seekers with registrations * Monitor industry opportunities and produce monthly performance reports * Provide general administrative support, including member-facing activities, events and team projects * Act as a...

Job Tile: Refuse collector Pay: £13.26 Location: Dordon Job Description: Our client in Dordon is looking for Refuse Collectors for temporary & ongoing work! * You will be walking 10-15 miles per day, heavy manual work collecting black and green bins, * Dealing with the general public in a polite and professional manner, * Must be a team player * Overtime after 37 hours * Bank Holidays double time * 6am start You must have your own & reliable transport to get to and from the site in DORDON, Atherstone - Public Transport CANNOT be relied upon