35 customer service jobs found in Edinburgh

I am currently recruiting for a Customer Service Administrator to join my clients new project, based in Eurocentral on an ongoing contract. You will be based on-site for the first 1-2 weeks of training, with the option of flexible working once you are fully trained. Whilst you will have the flexibility to work from home, it's important to note that you may be required to attend on-site training or team days, where management feel necessary. This role is starting on Monday 24th August, so you must be available to start then. For this role, you must have a driving license and access to your own vehicle, as Eurocentral is not easily accessible by public transport if you don't live locally. You will work Monday - Friday 9am - 5pm or 10am - 6pm with flexibility required as this is a new project. You may also be required to work occasional weekend once trained, with rest days during the week. The salary will be £12.82 per hour on a 37.5 working week. Key Responsibilities: * Make...

Student Accommodation Assistant (Temporary) Start 24th August 2026 | 40 Hours per Week | 2-Week Assignment | £13.21 per Hour | Edinburgh City Centre Looking for a hands-on summer role where no two days are the same? We're seeking enthusiastic and reliable Summer Accommodation Assistants to help prepare student accommodation for incoming residents and guests. This is a fast-paced, team-focused role, ideal for someone who enjoys staying active and takes pride in delivering excellent customer service. What you'll be doing: Supporting room turnovers and move-in preparations Delivering gold-star customer service Delivering supplies, stock, and equipment throughout the building Assisting with housekeeping and general maintenance support Setting up rooms, making beds, and preparing communal areas Welcoming new residents and helping make move-in day a success Reporting maintenance or safety issues Completing basic administrative tasks as requiredWhat we're looking for: A positive and...

IT Support Engineer + SC Cleared role + Based onsite in Edinburgh - looking for local candidates + Paying £200-£220 per day + 5 month initial contract + potential extensions The role: Provide on-site and remote technical support for end-user computing devices, workplace technologies, and associated IT services. The role is responsible for troubleshooting hardware and software issues, assisting users, maintaining IT equipment, and ensuring excellent customer service while adhering to service level agreements Device build and roll out Assist users in day-to-day troubleshooting Maintain IT Equipment Both software and hardware troubleshooting Onsite datacenter assistance hands and eyesEssential knowledge: 1-2 years' experience in an IT support or technical support role. Knowledge of Microsoft Windows 10/11. Familiarity with Microsoft 365 applications. Basic understanding of networking concepts (LAN, WAN, TCP/IP). Basic Active Directory experience. Experience supporting desktop...

Field Support Engineer - On-Site IT Refresh Project Location: Edinburgh - Onsite 6 Months Inside IR35 £150 to £200 a day *Active SC Clearance Required* A top tier firm is looking for a reliable Field Support Engineer to join their team on a contract basis. In this role, you will play a crucial part in rolling out new workplace technology, upgrading user devices, and delivering high-quality, face-to-face technical assistance. You will split your time between floor-walking, tech bar user support, equipment deployment, and local data centre hands-and-eyes assistance. Key Responsibilities Hardware Deployments: Build, configure, and roll out desktop and laptop hardware as part of a site-wide device migration program. User & Technical Support: Provide fast, effective 1st and 2nd line troubleshooting for both operating systems and physical hardware. Infrastructure Assistance: Deliver physical hands-and-eyes support within the local data centre environment as needed....

IT Support Engineer + SC Cleared role + Based onsite in Edinburgh - looking for local candidates + Paying £200-£220 per day + 5 month initial contract + potential extensions The role: Provide on-site and remote technical support for end-user computing devices, workplace technologies, and associated IT services. The role is responsible for troubleshooting hardware and software issues, assisting users, maintaining IT equipment, and ensuring excellent customer service while adhering to service level agreements Device build and roll out Assist users in day-to-day troubleshooting Maintain IT Equipment Both software and hardware troubleshooting Onsite datacenter assistance hands and eyesEssential knowledge: 1-2 years' experience in an IT support or technical support role. Knowledge of Microsoft Windows 10/11. Familiarity with Microsoft 365 applications. Basic understanding of networking concepts (LAN, WAN, TCP/IP). Basic Active Directory experience. Experience supporting desktop...

Customer Services & Business Support Officer - Parking   Location: Edinburgh Pay Rate: £15 - £18 PAYE (depending on experience) The Role We are seeking an experienced Customer Services and Business Support Officer to provide additional support during the implementation of a new Parking Management Programme. The programme has generated a significant increase in customer enquiries, complaints, parking permit applications and requests for information. The successful candidate will help manage this increased workload, ensuring members of the public receive clear, accurate and professional responses. This is an excellent opportunity for someone with previous local authority, parking, roads or transportation experience. Strong customer service or administrative professionals with experience working in a public-sector environment will also be considered. Key Responsibilities ·Responding to telephone, email and written enquiries from members of the public. ·Providing...

Are you an experienced Cleaner with commercial experience? Are you looking for a company to offer up skilling and training? Randstad C&P are working with a well-renowned facilities management company, who are seeking experienced Cleaners who have worked within the facilities management/ commercial buildings, carrying out all cleaning tasks on site. This is a temporary opportunity that could lead to a permanent position, based in Musselburgh Monday - Friday 15:30 - 22:00 30 hours per week Package includes: Competitive salary up to £14.24 per hour paye Training and support will be available on site Main duties will include: Cleaning of communal areas and toilets Touch point cleaning Comply with health and safety policies/legislation Providing a good level of customer service to peers and contract holdersThe ideal candidate must have the following: Ideally have previous commercial cleaning experience competent and understands the works involved in the job role Must have...

We are seeking a professional and reliable HGV Class 2 Driver to join our logistics team. The ideal candidate will be responsible for safely transporting goods across various routes, ensuring timely deliveries, and maintaining the highest standards of safety and customer service. This role offers an excellent opportunity for novice and experienced drivers with a focus on HGV driving to contribute to our operational success. NEWLY PASSED DRIVERS ARE WELCOME. Hours of work for Class 2 Hgv Driver: Monday to Friday 6am to 3pm plus overtime after 40 hours of work. Extra shifts on Saturdays available. Starting rate for Class 2 Hgv Driver is £16.28, OT rate (after 40 hours) is £21.80 per hour. Duties * Operate Class 2 HGV Truck in accordance with road safety regulations and company policies. * Plan and follow efficient delivery routes, ensuring timely collection and drop-off of goods. * Secure cargo properly to prevent damage during transit, adhering to safety standards. * Conduct...

Job Title: Transport Shift Manager Location: Bellshill Remuneration: £30,231 to £36,703 p/a DoE Shifts: Monday to Friday (14:00 - 22:30) Ignition Driver Recruitment are looking for a reliable, experienced Transport Shift Manager to join our team and play a vital role in keeping the supply chain moving. This is an exciting opportunity for someone to join our clients Home Delivery Network and as an experienced leader, your experience, drive and determination will be utilised well within this challenging and rewarding role.  To be considered for this role, you will be an experienced Transport Manager or Shift Manager with a strong focus on customer service. You must have previous experience in a high-volume transport and warehouse environment.  Transport Team Manager - What You'll Do: Oversee and deliver all scheduled transport activity, ensuring on-time performance and service levels are met Lead daily driver briefings and debriefings (employed, subcontractors, and agency) Monitor...

Job Title: Receptionist Location: Dundee Hourly Rate: £12.71 Contract Type: Temporary Contract Details: This will be various ad hoc dates throughout the year to cover sickness leave, holidays and any increases in workload. Responsibilities: As a Receptionist, your role will be to provide exceptional customer service and create a warm and welcoming environment for visitors and customers. This is a temporary position where you will play a vital role in ensuring a positive experience for every customer. Key Responsibilities: Provide a friendly and cheerful welcome to all showroom visitors Assist customers with any enquiries Maintain an organised and tidy showroom Answer telephone and email enquiries promptly and professionally Schedule appointments for potential customers to view the showroom Support the sales team by providing administrative assistance as required Keep accurate records of customer interactions and enquiriesSkills Required: Excellent communication and...

Boyd Recruitment are seeking an organized, proactive, and personable Administrator with a background in the construction industry to join our clients dynamic team. In this role, you will manage Project/Site Administrator, handle administrative tasks, and ensure exceptional service to both internal and external stakeholders. Your customer-focused approach will make you a key asset in maintaining smooth daily operations on a busy construction site near Douglas Key Responsibilities: Provide administrative support to the team, including scheduling, organizing meetings, and maintaining office systems Document Control. Handle customer inquiries with professionalism, ensuring a positive experience for all clients and partners. Maintain accurate records, databases, and filing systems. Support in the coordination of events, meetings, and appointments. Collaborate with various teams to improve workflows and customer satisfaction. Working closely with site teams Key Skills...

MAIN FUNCTIONS Provides administrative support to a department or individual. Duties may include: typing, filing, answering phones, scheduling, calendaring, record keeping, coordinating meetings and conferences, obtaining supplies and/or sorting/distributing mail. May work on special projects to include recording, compiling, retrieving, reporting and analyzing information. Must be able to multi-task and prioritize. Strong communication skills and organizational skills are required. Proficiency with MS Office required. Works with moderate work direction, and can identify issues/problems but may need assistance in resolving. This position would typically include senior Administrative Assistant who is able to manage, train and mentor other office staff, lead projects, handle confidential and sensitive data. Nature of the job is generally creating rather than maintaining and developing rather than monitoring. SKILLS AND QUALIFICATIONS Excellent verbal and written communication...

Job Title: DV Cleared Director of Security Function Location: London Duration: 6 months possible extension Must be willing and eligible to go through DV Clearance Operating in a highly regulated, security-sensitive environment, Our Client delivers critical services where the protection of people, information, assets and operations is non-negotiable. If you're a strategic security leader who can turn complex risk into clear governance-and embed security as a business enabler-this is a role with real purpose and measurable impact What you'll be doing: Own and drive the Sector Security Strategy, aligned to business objectives, customer requirements and regulatory obligations Provide senior-level security leadership and assurance to the Senior Leadership Team, advising on security risks, emerging threats and compliance matters Establish and maintain security governance frameworks, policies and standards across Physical, Personnel, Information and Cyber Security disciplines Lead...

Datacentre Support Engineer 📍 Location: Dublin, Cork and Mayo, Ireland 🕒 Full-Time | On-Call Rotation (24/7) Join Our Team Genesis is looking for an experienced Datacentre Support Engineer to provide critical onsite support across multiple datacentre locations in Ireland. This is an excellent opportunity for a hands-on engineer with strong datacentre, networking, and hardware support experience who enjoys working in fast-paced, mission-critical environments. You'll play a key role in maintaining and supporting enterprise infrastructure, responding to incidents, carrying out installations, troubleshooting hardware and fibre connectivity, and ensuring customer SLAs are consistently achieved. Key Responsibilities * Provide onsite support to datacentres across Ireland as part of a 24/7 call-out rota. * Respond to incident tickets and work orders within agreed SLA targets. * Perform first-line maintenance on network infrastructure and associated hardware. * Assist with network...

My Glasgow based client is seeking a Maintenance Officer to join them for 6 - 12 months. The successful candidate will be responsible for delivering an efficient, maintenance service across a designated housing patch, ensuring high standards of customer service, property condition, tenant safety, and compliance. Key Responsibilities * Manage reactive repairs and void properties, including inspections, raising work orders, monitoring contractor performance, and minimising rent loss. * Oversee estate services (landscaping, cleaning) to ensure quality, value for money, and contractor accountability. * Conduct property inspections to ensure safety compliance, insurance requirements, and asset condition reporting. * Process alterations, medical adaptations, insurance claims, and improvement applications in line with policy. * Project manage planned and cyclical maintenance contracts, ensuring delivery to quality standards and KPI targets. * Support tenant safety...

The Mortgage Administrator will play a key role in supporting the mortgage process within the financial services sector, ensuring administrative tasks are completed accurately and efficiently. This fixed-term contract role is based in London and requires a detail-oriented individual with strong organisational skills. Client Details The company is a reputable organisation within the financial services industry, offering specialised support and solutions to its clients. As a medium-sized business, it values precision and reliability in its operations, ensuring clients receive exceptional service. Description Managing a busy pre-offer pipeline of applications. * Working closely with our Underwriting team to ensure applications are progressed to the correct outcome efficiently and accurately. * Ensuring all documents are assessed in line with internal manuals, policies, procedures, and criteria. * Remaining compliant with all applicable regulatory guidelines. * Developing...

Your new company An established Housing Association in Glasgow is seeking an experienced Housing Officer to join their team on a temporary basis.This is an excellent opportunity for a housing professional with a strong background in tenancy management and delivering high-quality customer service within a social housing environment. Your new role Managing a designated housing management patch Dealing with tenancy and estate management issues Supporting tenants through tenancy sustainment activities Investigating and resolving anti-social behaviour cases Conducting property visits, inspections and home checks Managing rent arrears and supporting income maximisation activities Liaising with internal departments and external agencies to deliver effective housing services Maintaining accurate tenancy records and case notesWhat you'll need to succeed Previous experience working as a Housing Officer or in a similar social housing role Strong knowledge of housing legislation and best...

Multi Trader – Central Belt ScotlandScotland Full-Time Long-Term Temporary or Permanent We are looking for an experienced and reliable Multi Trader to join my clients growing team, working across the Central Belt of Scotland on a newly awarded commercial contract. This is an excellent opportunity for someone who takes pride in delivering high-quality workmanship across multiple trades while providing excellent customer service. The RoleYou will be responsible for carrying out a wide variety of maintenance, repair and refurbishment works, including: Joinery Plumbing Painting & Decorating Basic Electrical Repairs Plastering Repairs Tiling General Building Maintenance Reactive and Planned MaintenanceWork will be carried out at commercial client sites across the Central Belt, so flexibility and a professional approach are essential. What We're Looking For Proven experience as a Multi Trader or Maintenance Operative Competent across a range of building trades Full UK Driving...

Job Title: Capital Projects Manager (Contract until December 2026, potential to be extended) Salary: £70,000 Location: Glasgow (Hybrid) Overview An exciting opportunity has arisen for an experienced Capital Projects Manager to lead the delivery of a diverse portfolio of property, infrastructure, and estate-based capital projects. This role is responsible for managing projects from inception through to completion, ensuring delivery is safe, on time, within budget, and aligned with organisational objectives and regulatory requirements. Working closely with internal teams, external consultants, contractors, funding bodies, and community stakeholders, the successful candidate will play a key role in driving capital investment programmes and supporting long-term asset and sustainability strategies. In addition, the postholder will oversee a small administration function, ensuring effective operational support, resource allocation, and data governance Key Responsibilities...

Job Title: Billings & Collections Specialist (Temporary Contract – Immediate Start) Location: Remote Salary: £29,000 annual equivalent (£15/hour) Overview A global organisation is seeking an experienced Billings & Collections Specialist to join its finance team on a temporary contract basis with an immediate start required. This role is responsible for managing the end-to-end billing and collections cycle across a diverse customer base, including both B2B and B2C channels. The successful candidate will play a key role in ensuring accurate invoicing, timely cash collection, and maintaining a healthy accounts receivable ledger in a fast-paced, international environment. This position is ideal for a proactive, detail-oriented finance professional who is comfortable handling high volumes of transactions and working independently in a remote setting. Key Responsibilities Billing & Invoicing Prepare and issue invoices for customers across multiple service lines in...