149 customer service jobs found in Manchester

£12.71 per hour plus monthly bonus 25 hours per week 3 shifts available - All require Monday to Sunday flexibility (7am-1.30pm, 11am-8pm, 6pm-11.30pm) Based in Manchester (Media City) We are currently recruiting for an Inbound Customer Service Advisor working for the RAC Call Centre based in Media City - Salford Quays in Manchester. The RAC is one of the UK’s biggest and most well-recognised companies operating in the Motoring industry. Their office in Manchester is ideally located in a central area which has exceptional public transport links via Tram, bus and Train Role: We are currently recruiting for the RAC for a Call Centre Customer Service Advisor to join their Customer Service team. This role will see you dealing with customers currently having issues with their vehcile which are suspected to be able to be resolved remotely via phone call. Through excellent customer service and clear communication, you will aim to work with the customer to remotely remedy their...

Your new company Hays are currently recruiting a Customer Service Administrator to join a busy and customer‑focused team on a temporary basis for a minimum of 8 weeks. This role involves high‑volume phone‑based customer service alongside accurate processing of claims, making it ideal for someone confident, organised, and comfortable working in a fast‑paced environment. Your new role Key Responsibilities Handling inbound customer calls and emails professionally and efficiently Responding to customer queries regarding claims and processes Accurately processing claims and updating internal systems Gathering and verifying information to support claims assessment Maintaining clear and accurate records in line with procedures Managing workloads effectively while meeting deadlines and service levels Providing a high standard of customer care at all timesWhat you'll need to succeed Previous experience in a customer service, call‑handling, or administrative role Confident and...

Job Title: Temporary Supporter Care Administrator/Customer Service Advisor Location: Salford (Office-Based) Hours: Monday to Friday, 9:00 AM - 5:00 PM Salary: £12.71 per hour My client is currently seeking x2 Temporary Supporter Care Administrator's to join their team in Salford. This role is ideal for someone with strong communication skills and an eye for detail, looking to make a positive impact while supporting the business. Main Duties & Responsibilities: Respond to inquiries from supporters, ensuring accurate and timely recording of details on the system. Provide exceptional customer service to enhance the service offered. Handle sensitive information with confidentiality, ensuring appropriate data protection. Share inspirational stories with supporters to encourage continued support. Make outbound calls to engage with supporters and promote campaigns. Manage administration of supporter requests, donation queries, and update personal details. Provide administrative...

Are you looking for a busy, patient-focused telephone role where you can make a real difference? Were working with a healthcare provider experiencing a significant influx of work and looking for committed Customer Service Advisors to join their team on a temporary basis until the end of May. As a Customer Service Advisor, you'll be stepping in to support patient bookings, pre-assessments, and general enquiries during a particularly busy period. What will you be doing as a Customer Service Advisor? Handling inbound and outbound calls Supporting patients with queries, including appointment locations, cancellations, and rescheduling Booking patient appointment slots into the system Calling patients who have booked directly to complete telephone pre-assessment checks Completing non-clinical pre-assessments with patients over the phone General administrative tasks Discharging patients post-surgery (post-op admin) Supporting day-to-day tasks across the team during a high-demand...

Are you looking for a busy, patient-focused telephone role where you can make a real difference? Were working with a healthcare provider experiencing a significant influx of work and looking for committed Customer Service Advisors to join their team on a temporary basis until the end of April. As a Customer Service Advisor, you'll be stepping in to support patient bookings, pre-assessments, and general enquiries during a particularly busy period. What will you be doing as a Customer Service Advisor? Handling inbound and outbound calls Supporting patients with queries, including appointment locations, cancellations, and rescheduling Booking patient appointment slots into the system Calling patients who have booked directly to complete telephone pre-assessment checks Completing non-clinical pre-assessments with patients over the phone General administrative tasks Discharging patients post-surgery (post-op admin) Supporting day-to-day tasks across the team during a high-demand...

Customer Service Retention Specialist (Sales) Certain Advantage is hiring for a Customer Service Specialist (Sales) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing sales team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Customer Retention: Contact existing customers to discuss their renewals, Offering retention solutions Identify opportunities to maintain long-term relationships. Appointment Booking Schedule Sales appointments efficiently for both inbound and outbound enquiries, Ensuring a smooth...

Customer Service Advisor (Optical Experience Required) Working Hours: Monday to Friday Location: [Heywood] Employment Type: Full-time / Permanent Overview We are seeking a confident and knowledgeable Customer Service Advisor with experience in the optical sector. The ideal candidate will have a strong understanding of optical products and services, excellent communication skills, and a passion for delivering outstanding customer care. This role is perfect for someone who enjoys helping customers with their eyewear needs in a professional, friendly, and fast-paced environment. Key Responsibilities Provide exceptional customer service via phone, email, and in person. Assist customers with enquiries related to glasses, contact lenses, prescriptions, and optical products. Offer product recommendations based on customer needs and prescription requirements. Manage appointment bookings, order processing, and aftercare support. Resolve customer issues efficiently while...

Customer Service Resolution Specialist (1 Year FTC) - Potenital to go Permanent** Bolton (Hybrid Working Available) £27,000 – £29,000 + Attractive Bonus Monday – Friday The Opportunity We’re looking for a proactive and solutions-driven Customer Service Resolution Specialist to join a growing and dynamic organisation within the renewable energy sector. This is a fantastic opportunity for someone who thrives on problem-solving, enjoys ownership of customer cases, and wants to build a long-term career with excellent progression opportunities. The Role As a Resolution Specialist, you’ll be the go-to expert when customer issues arise. You’ll take full ownership of cases, investigate problems, and deliver effective solutions while maintaining a first-class customer experience. Key responsibilities include: * Managing and triaging incoming customer queries and ensuring timely responses * Handling returns processes and coordinating with internal teams * Speaking directly...

Summary Customer Service Advisor Do you enjoy building relationships with customers and colleagues and are looking for genuine career opportunities? Then there's a role here for you! We're currently looking for understanding people to join our contact centre teams supporting our home insurance customers across our various banking brands. Pay: £14.40p/hr Contract Type: Temporary Contract Length: 6 months Start Date: 15th June 2026 Working Pattern: Full Time, 35 hours per week Shifts: Monday to Friday (8 AM - 6 PM), Saturday (9 AM - 1 PM) - every other Saturday with a weekday offWork From Home: After 8 weeks training you can work from home 3 days per week. Based in Halifax, our newly refurbished office is just a 10-minute walk from Halifax train station. Plus, enjoy the convenience of free parking on-site!.What You'll Do: As a Home Customer Service Consultant, you'll be taking customer calls and doing your best to help them with our products, taking time to understand what...

Repairs Customer Service Manager Fixed Term Contract, 12 months+ £45,000 Heckmondwike, West Yorkshire / hybrid Hamilton Woods Associates are currently recruiting for a Repairs Customer Service Manager to lead and manage the repairs call team, on a fixed term contract for 12 months. Duties and Responsibilities of the Repairs Customer Service Manager: Lead and manage the Repairs inbound call team, along with scheduling and administrative functions. Oversee subcontractor activity, including issuing orders, monitoring progress and managing invoicing, with support from colleagues for escalations where required. Take ownership of supply chain processes, including materials management and availability. Manage the company's vehicle fleet, ensuring effective coordination and upkeep. Track, analyse and report on service performance, identifying areas for improvement. Undertake broader service management duties as needed, including complaints handling and maintaining policies and...

I am seeking a number of Customer Services Advisors where you will be the first point of contact, advise and information Key responsibilities You will be a self starter who is able to own quiries through to resolution be able to confidently use Microsoft tools, emails and internet/intranet A very good empathtic telephone manner is needed working in a call centre enviroment Full training will be provided

Sue Ross Recruitment are working on behalf of our client, a highly respected international manufacturing specialist, to recruit a German Speaking Customer Service Specialist for a fixed-term contract for 12months. This is an exciting opportunity to join a global business in a key role supporting both UK and international customers. The successful candidate will join a collaborative and high-performing team, delivering outstanding customer service and managing a variety of complex processes including exports and order fulfilment. Key Responsibilities: * Process sales orders accurately and in a timely manner, ensuring cut-off deadlines are met * Handle a wide range of customer queries and resolve complaints across email, phone, and electronic systems * Contribute to projects such as Salesforce implementation, new product launches, and process improvements * Liaise with departments including shipping, planning, warehouse, and sales to support customer satisfaction *...

German Speaking Customer Service Representative – Sheffield – Up to £29,000 (Hybrid) Chase & Holland are proud to be working with a global manufacturing and distribution business in the Sheffield area who are currently seeking an enthusiastic and professional Customer Service Representative to join their passionate and dedicated team on a 12 month fixed term contract. This is a fantastic opportunity to join a well established and successful business, contributing towards the overall customer experience by supporting across the customer order process.  Benefits:   Flexible working hours 25 days holiday plus BH Hybrid working Competitive salary Excellent working environment Customer Service Representative Responsibilities:   Receiving customer orders via incoming mail, telephone, and/or electronic contact regarding the organisation’s products and/or services Working to ensure all orders received are entered into the ERP by order cut-off time Assisting with reviewing and...

Housing Customer Service Advisor 17.86 umbrella Leeds Hybrid 6-month contract Sellick Partnership is currently recruiting for a Housing Customer Service Advisor to join a busy, supportive housing team on a 6‑month contract. This is a fantastic opportunity for someone with strong customer service skills and experience within the housing sector. Key responsibilities of the Housing Customer Service Advisor will include: Act as a professional and friendly first point of contact, handling inbound calls from housing tenants associated with repairs and ASB Identify and report repair issues within tenants' properties. Keep tenants updated throughout the process to provide a positive service experience. Make outbound calls to help improve service delivery and follow up on repairs. Monitor and respond to emails within the group inboxThe successful Housing Customer Service Advisor will have: Have previous experience within a customer contact centre (housing experience is...

Customer Service Administrator Location: Deeside Hours: Monday to Friday, 9:00am - 5:00pm Pay: £13.00 per hour Contract: Temporary - 2 months About the Role We are currently recruiting a Customer Service Administrator to join a busy head‑office environment within a well‑known UK retail business. This is a temporary position supporting internal teams with order‑related queries and administrative support, primarily via email. The role suits someone who is highly organised, comfortable working at pace, and confident handling written customer and stakeholder communications. Key Responsibilities Responding to internal order and point‑of‑sale queries via email Supporting store and internal teams with order troubleshooting and query resolution Accurately logging, tracking, and updating order information using internal systems Liaising with multiple departments to ensure issues are resolved efficiently Managing shared inboxes and prioritising queries effectively Ensuring a high...

Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service to BT. Our BT Workplace team provide a full range of building maintenance services to their 7,000 buildings in the UK, from commercial offices and telephone exchanges to call centres and retail shops. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service, Excellence The role: Customer Service Advisor The first point of contact for the helpdesk, receiving and processing all customer and client calls ensuring they are dealt with effectively, and in a timely and professional manner. To provide a customer focused service, dealing with all client / customer requests, and dealing with complaints in an efficient and sensitive manner. Key responsibilities...

Are you an experienced administrator or customer service advisor? We currently have a temporary Administrator/customer services role available with Holcim. This role is ideal for someone with previous admin and customer service experience Role: Administrator Shifts: Monday - Friday, 2 shifts on rotation 7.30am-4.30pm and 8.30am - 5.30pm Pay: £13.45 per hour Duration: 6-12 months Location: Holcim, High Rd offices, Nether Kellet, Canforth, LA6 1EA Main tasks include * Ensure that orders are received when goods/services have been supplied * Liaising with suppliers to resolves any invoice queries * Answering the telephones and passing on messages in a professional manner * Taking customer orders * Updating customers on orders and deliveries * Dealing with any customer queries * Supporting internal staff with pricing queries * Data entry Requirements * Excellent IT skills and proficient in the use of Google suite & Microsoft Office suite *...

Customer Service Administrator / Account Manager (Temp to Perm) Office-based, NG18 (North Nottinghamshire) Full time, Monday–Friday Temp initially (3 months) with strong view to permanent £25,000-£28,000 dependent on experience SF Partners are working with a growing business in North Nottinghamshire who are looking for a proactive and detail-focused Customer Service Administrator / Account Manager to join their team on a temp-to-perm basis. This is a role for someone who goes beyond simply managing accounts, someone who genuinely takes ownership, builds trusted relationships, and quietly spots opportunities to add value wherever possible. This role will suit a commercially aware individual who enjoys variety, structure, and being at the centre of customer activity. You’ll be joining a close knit office based team where accuracy, communication, and consistency really matter, and where your input will directly contribute to both customer satisfaction and business growth....

Job Role: Customer Service/Contact Centre Advisor Location: Hapton, Burnley Job Type: Temporary Long Term 6 months plus Working Pattern: Monday – Friday / Between the hours of 8.30am – 5.30pm / 37.5 Hours per week Pay Rate: £12.71 per hour which increases after 12 weeks to £14 per hour, amazing benefits including excellent paid annual leave 28 days rising to 36 after 12 weeks Hybrid working 3 days in the office per week can be achieved once competence and confidence is gained and the Manager approves hybrid working to commence. ***DBS and Financial Fit checks required*** Duties: * Receiving inbound calls regarding technical enquiries * Manage the timely resolution of customer concerns * Providing advice and guidance * Taking payments over the phone * Updating customer details on the internal bespoke system * Contacting customers regarding alerts on their account * Assist in the monitoring of device status’ and problem solving to resolve device...

Job Title: Outbound Call Consultant  Utilise our cutting edge AI technology so you are speaking the best candidates, first. Interested? Apply today!  Location: Media City, Manchester, UK About Us: We are a forward-thinking recruitment agency leveraging cutting-edge AI technology to revolutionize the hiring process! Our team is dedicated to finding the best talent for our clients while providing an exceptional candidate experience. Job Description: We are seeking a dynamic individual with a proven track record in outbound calling and an excellent phone manner. This opportunity is ideally suited to someone with a call centre background who is looking to apply their communication, resilience, and target-driven skills within a recruitment environment. The ideal candidate will be passionate about learning recruitment, confident engaging with candidates over the phone, and eager to develop their career in a fast-paced, people-focused role. You will also have a strong interest in...