176 customer service jobs found in Stockport

Looking for an experienced customer service advisor, supporting a fast‑paced and challenging 24/7, 365‑day Facilities Management environment. The role focuses on delivering high‑quality customer service and operational support. The role is Fully office based and is a temp to perm position. Job role: Provide excellent customer service across all communication channels, handling every interaction professionally. Work towards agreed SLAs and KPIs to meet contractual targets. Communicate with customers, engineers, and managers to resolve queries quickly and keep the Helpdesk running smoothly. Manage customer enquiries professionally, taking ownership to resolve issues and support complaint handling when needed. Respond to customer requests within required timescales to meet SLA and KPI expectations. Log, update, and complete all jobs accurately in the Helpdesk system. Follow all relevant procedures and approval processes to maintain compliance and audit standards. Understand...

Customer Service Advisor** (Contract) Duration: 12 Months (Possibility for extension) Location: Manchester/Hybrid (4 days per week on site) Rate: A highly competitive salary is available for suitable candidates Role Profile Are you ready to take your career to the next level in the dynamic world of investment banking? We are seeking a dedicated Customer Service Advisor to join our team. This is an exciting opportunity for individuals who thrive in fast-paced environments and are passionate about providing exceptional service. Key Responsibilities: Serve as the primary point of contact for shareholder inquiries through phone, email, web chat, and written correspondence. While the role is predominantly phone-based, you'll also engage in independent case investigations. Deliver high-quality service consistently, managing client conversations with confidence while meeting challenging productivity and quality targets. Execute telephone trades accurately and efficiently, adhering...

6 Month Contract £13.54 - PAYE Overview Customer Support Expert (Contact Centre) As a Customer Support Expert in our Clients’ contact centre, you will be the first point of contact for Customers and Dealers. The primary focus of this role is to provide outstanding customer service via telephone, handling inbound and outbound calls. You will also be responsible for handling customer enquiries via email and other channels as needed, ensuring every interaction results in a positive experience. Position Responsibilities: * Provide exceptional customer service while efficiently handling a variety of enquiries primarily through inbound and outbound calls within a contact centre environment. * Respond to customer enquiries received through other channels including emails, live chat, SMS, and post. * Maintain accurate and up-to-date customer account records. * Process customer payments made by debit/credit card and investigate payment-related issues, including refunds. * Assist...

Job Title: Night Shift Customer Service Advisor Location: Angel Square Contract: Fixed-term until 31st December Salary: £12.70 - £14.00 per hour Role Overview We are seeking a compassionate and resilient Night Shift Customer Service Advisor to support our client. This role involves handling inbound calls from vulnerable customers during sensitive moments, providing empathetic support and guidance. The position also includes administrative responsibilities within a contact centre environment. Key Responsibilities Handle inbound calls from customers with empathy, professionalism, and care Support individuals at sensitive and emotional times, ensuring a high level of customer service Accurately record customer information and maintain detailed case notes Complete associated administrative tasks in line with company procedures Work collaboratively within a small team to ensure service levels are maintained Adhere to data protection, compliance, and internal policies Skills &...

Front of House & Student Support Administrator - Sheffield We are looking for a friendly, organised, and customer-focused Administrator to join our student accommodation team in Sheffield. Temporary Role 4-6-month placements Monday to Friday - 8am - 4.30pm Key Responsibilities: Providing front-of-house and reception support Responding to enquiries from students, parents, universities, and stakeholders Managing post and student parcel collections Processing student payments and maintaining records Supporting financial administration, including reconciliations and credit control Updating booking systems and processing documentation Conducting room viewings for prospective residents Ordering office and site supplies Assisting with marketing activities, social media updates, and student events Providing general administrative support to the management teamRequirements: Previous administration and customer service experience Strong communication and organisational skills...

Join Us as a Temporary Customer Service Advisor! Are you ready to make a difference in the world of education? Our client, a prestigious organisation in the education sector, is looking for enthusiastic Temporary Customer Service Advisors to support their University Admissions Clearing hotline. This is your chance to engage with prospective students and help them navigate their future! Contract Details: Type: Temporary Duration: 1 Week (from August 10, 2026, to August 17, 2026) (shifts based on workload) Hours: Monday to Friday, 8:00 AM - 6:00 PM Location: Fully remote Why Join Us? Be part of a dynamic team that thrives on providing exceptional customer service! Work from the comfort of your own home while helping students achieve their educational goals. Perfect for students, educators, or professionals seeking short-term summer employment! Your Role: As a Customer Service Advisor, you will: Assist prospective students by submitting applications and answering their...

Customer Service Admin - Planning (Temp to Perm) Bradford - BD6 £12.71 per hour Full-time | 40 hours per week between 7am - 7pm Hybrid IMMEDIATE START We're currently recruiting for a Customer Service Admin in the planning dept. This to join a well-established company based in Bradford. This is a temp-to-perm opportunity, ideal for someone with administrative and customer service skills who is looking to secure a long-term role with a reputable organisation. The Role: * Managing customer enquiries via phone and email * Scheduling and coordinating planning activities efficiently * Updating internal systems and maintaining accurate records * Liaising with internal teams to ensure smooth day-to-day operations * Delivering a professional and efficient customer experience at all times What We're Looking For: * Strong communication and organisational skills * Previous administration and/or planning experience preferred * Good attention to detail and confident IT skills *...

We are currently supporting a global business based in South Leeds who are looking appoint an experienced candidate to their busy customer service team. This is initally to cover a period of maternity period unti 2027 but we are confident that for someone who is hard working and reliable, there could be a permanent job available. You will be responsible for acting as the main point of contact with their exisiting, high spending customer base (B2B). Duties will include: - Providing quotes and product information - Processing customer orders - Handling queries - Resolving customer problems efficiently - Liaising with colleagues across other teams and branches Ideally you will be available to start at short notice and comfortable working on site full time. Hours: 8.00am until 5.00pm Monday to Friday. If you are interested please apply with an up to date CV and we will give you a call back to discuss further

Are you an experienced administrator or customer service advisor? We currently have a temporary customer services role available with Holcim. This role is ideal for someone with previous admin and customer service experience Role: Customer service rep Shifts: Monday - Friday, 2 shifts on rotation 8am - 4pm and 9am- 5pm (flexible) Pay: £14.50 per hour Duration: Temp ongoing - Could potentially go perm based on performance Location: Holcim, Smith-Hall Lane, Hulland Ward, Ashbourne, DE6 3ET (100% office based) Main tasks include * Ensure that orders are received when goods/services have been supplied * Liaising with suppliers to resolve any invoice queries * Answering the telephones and passing on messages in a professional manner * Taking customer orders * Updating customers on orders and deliveries * Dealing with any customer queries * Supporting internal staff with pricing queries * Data entry Requirements * Excellent...

Location: Leeds Salary: £12.82 Contract: Temp ongoing We're recruiting for a Customer Care Coordinator to join a leading UK housebuilder committed to delivering a 5‑star customer experience. This role is central to ensuring homeowners receive an efficient, responsive and professional aftercare service, while supporting the business in maintaining its reputation as a top‑tier builder in the homebuilding industry. Act as the main point of contact for customers and subcontractors, delivering a professional and timely response to all after‑sales queries and complaints. Monitor all remedial works, ensuring completion to the required standard within agreed timescales. Coordinate with customers, suppliers, site managers and subcontractors to ensure all works are booked and completed efficiently. Ensure all materials and labour are arranged ahead of scheduled works. Personally contact customers two weeks after legal completion to ensure satisfaction and resolve any early issues....

Our client is a growing manufacturing company looking for a Customer Service / Sales Administrator to join their team based in Cross Green, LS9. This would be a 12 month FTC with a strong chance of a permanent role This is an exciting opportunity for an experienced Customer Service or Sales Administration candidate who is confident, dynamic and enjoys a customer facing administration role. Salary: £28,000 per annum Hours: Shifts will be on a rota basis of Monday to Friday 8am-4.30pm/8.30-5.00 - 1 day a week WFH Engaging with customers via inbound phone and email contact Sales Order processing Responding to sales and customer service enquiries Updating and maintaining data on a central database Liaising with overseas clients, ensuring their requests are well managed Providing great customer service dailyThe Candidate Experience within a customer care/service team. Great attention to detail. Ability to multitask Team player Accurate data entry skillsTo apply, please email...

Join Us as a Temporary Customer Service Advisor! Are you ready to make a difference in the world of education? Our client, a prestigious organisation in the education sector, is looking for enthusiastic Temporary Customer Service Advisors to support their University Admissions Clearing hotline. This is your chance to engage with prospective students and help them navigate their future! Contract Details: Type: Temporary Duration: 1 Week (from August 10, 2026, to August 17, 2026) (shifts based on workload) Hours: Monday to Friday, 8:00 AM - 6:00 PM Location: Fully remote Why Join Us? Be part of a dynamic team that thrives on providing exceptional customer service! Work from the comfort of your own home while helping students achieve their educational goals. Perfect for students, educators, or professionals seeking short-term summer employment! Your Role: As a Customer Service Advisor, you will: Assist prospective students by submitting applications and answering their...

Belmont Recruitment are currently looking for a Customer Service Advisor to join Derby City Council's Carelink Team on an initial 3 month temporary contract. This is a full-time role working 37 hours per week on a 3 week rolling rota (nights), including weekends. Working within a 24/7 monitoring centre, you will be responsible for handling emergency and non-emergency calls, responding appropriately to customer needs, maintaining accurate records, and liaising with emergency services, council departments, contractors and partner agencies. Key Responsibilities * Provide a professional and sensitive call handling service for Telecare users and other service callers. * Assess, prioritise and respond to emergency alarm activations and customer enquiries. * Liaise with emergency services, contractors, council services, relatives and partner agencies where required. * Maintain accurate records using computerised call handling and customer management systems. * Process customer...

Customer Service Advisor - Temporary to Permanent Opportunity Location: Mansfield Hours: Monday to Friday, 8:30am - 5:30pm Start Date: 18th June Contract: Ongoing Temporary Assignment with Potential for Permanent Employment We have an exciting opportunity for an experienced Customer Service Advisors to join a busy and friendly customer support team in Mansfield. This is a fantastic role for someone who enjoys helping customers and is looking for a position with no sales targets or cold calling. Working on behalf of a popular online retailer, you will be responsible for handling customer enquiries via telephone, email, live chat and a ticketing system, ensuring a positive customer experience at all times. Key Responsibilities: Responding to customer enquiries via phone, email and live chat Managing customer requests through a ticketing system Resolving customer issues efficiently and professionally Maintaining accurate records of customer interactions Delivering excellent...

Customer Service Advisor(s) Required! Interviews throughout June With a start dates in June 2026! The Best Connection are currently recruiting Customer Service Advisor(s) to work at East Midlands Airport, Castle Donington. This is an excellent opportunity to start a career in the call centre and customer service department with a global leader in logistics, distribution and supply chain management, with full Aviation Training provided. Pay: £15.43ph Overtime Pay: £23.15 (after 40 hours) Hours: 37.5hrs a week shifts between Monday to Friday between 07:00 - 19:15 Hybrid Office and Working from Home until January 2027 (dependant on performance + personal preference) Fully Office Working from January 2027 Location: East Midlands Airport, Castle Donington All Training Provided, 2 weeks onsite training, 09:00 - 17:00, Monday to Friday. Duration: Ongoing, Temporary Accessible via the Skylink Bus Route Free Parking ProvidedVetting for a Customer Service Advisor: Be willing to apply for...

Front of House / Reception & Concierge Assistant (Temporary – Maternity Cover)Location: Trafford Park, Manchester Contract: Temporary (3–9 months) Hours: 22 hours per week Pay: £13.45 per hour About the RoleWe’re looking for a confident, friendly, and proactive Front of House / Reception & Concierge Assistant to provide exceptional customer service during a maternity-leave period. You’ll be the first point of contact for visitors, ensuring a warm welcome and smooth experience throughout their visit. Key Responsibilities Front of house support — greeting visitors, managing check-ins, and maintaining a professional reception area Reception duties — answering calls, handling enquiries, managing bookings, and providing general administrative support Concierge-style service — assisting guests, offering information, and ensuring a high?quality customer experience Customer service — resolving queries, supporting the team, and representing the organisation positively Shift...

Role: Customer Service Advisor Contract: 3 months Location: Macclesfield, UK (on-site) Working shifts: Monday to Friday (Full time) Working pattern: 8:30am to 5:15 pm (37.5 working hour/week) Job Purpose To provide a high-quality front-line customer service experience by resolving a broad range of customer enquiries received face to face and via telephone. The postholder will ensure customers receive efficient, professional, and timely support, aiming to resolve enquiries at the first point of contact wherever possible. Key Responsibilities Respond to customer enquiries and service requests received in person and over the telephone in a professional and customer-focused manner. Resolve customer issues efficiently at first point of contact wherever possible, escalating complex matters where appropriate. Accurately update and maintain customer records and service requests using relevant IT systems and databases. Ensure compliance with relevant regulatory, legal, and...

Customer Services - nights Rawtenstall 4 on 4 off - 12.30  -  8PM DBS required £12.77 per hour About the Role We’re currently recruiting a Evening Customer Service Advisor to support one of our clients based in Rawtenstall. This role is based on a small, friendly contact centre and involves taking inbound calls from customers who require immediate support—often in urgent or potentially life-threatening situations. Our client provides critical assistance to a wide range of individuals, many of whom rely on swift and compassionate responses during times of crisis. What You’ll Be Doing As a Night Customer Service Advisor, you’ll be the first point of contact, answering calls promptly—ideally within three rings. Using a structured script, you’ll assess the urgency of each situation and provide calm, clear guidance to the caller. You could be responding to situations such as: A triggered fire alarm requiring you to contact emergency services A caller who has experienced a...

We are looking for a proactive and detail-oriented Transport Planner to join our logistics team and take the lead in coordinating vehicle deliveries to our depots. This is an excellent opportunity to be part of a dynamic environment where planning, communication, and safety are at the forefront Location: Buxton, SK17 8TG Key Responsibilities: Plan and schedule the efficient delivery of vehicles to multiple depot locations Work closely with transport supervisors to ensure timely and accurate execution of delivery plans Ensure all transport operations comply with Health & Safety (H&S) and relevant transport regulations Monitor, review, and adjust delivery plans based on operational changes and driver availability Maintain accurate records of transport activity and generate performance reports Liaise with internal departments and external partners to ensure seamless logistics operations Key Characteristics · Pragmatic and resilient, with a logical...

Join our growing team at Anglian Home Improvements, a leading provider of high-quality installation services for windows, doors, conservatories, and roof trims. We pride ourselves on delivering exceptional craftsmanship and excellent customer service. We are looking for skilled installers to help us continue our tradition of excellence. The Role Due to continued growth and demand, we are seeking experienced self-employed Window & Door Installers to join our hardworking team. In this role, you will be responsible for the precise installation of our fantastic products in and around the local area. You will work closely with clients to ensure that all installations meet our high standards of quality and safety. Key Responsibilities Install and fit windows & doors with precision and care. Install and secure products using the appropriate tools and techniques. Accurately measure and cut materials for optimal fitting. Complete interior and exterior finishing work, including...