30 resident liaison officer jobs found in Sutton

This is a fantastic opportunity for an experienced Resident Liaison Officer to play a key role in delivering high-quality resident engagement across major works and capital projects. Working at the heart of housing and regeneration programmes, you will be instrumental in ensuring residents are fully informed, supported, and confident throughout the lifecycle of works affecting their homes. Key Responsibilities * Act as the main point of contact for residents, providing clear, timely, and empathetic communication before, during, and after works. * Lead on resident engagement and consultation activities, including statutory leaseholder consultations, ensuring residents feel informed and involved from the outset. * Coordinate and attend meetings between residents, contractors, and project teams, ensuring queries and concerns are effectively managed and resolved. * Identify and support vulnerable residents, working closely with internal teams and contractors to provide...

We are currently recruiting a Resident Liaison Officer to work on a part time, freelance basis. Act as the key link between residents and the site team, ensuring clear communication, managing concerns, and maintaining positive community relations throughout the construction project. Key Responsibilities * Serve as the main point of contact for residents and stakeholders * Provide regular updates on works, including advance notice of disruptions * Manage and resolve queries and complaints in a timely manner * Maintain accurate records of communications and issues * Liaise with site teams to coordinate access and minimise disruption * Attend site meetings and support community engagement activities Requirements * Experience in an RLO, customer service, or community-facing role (construction or housing preferred) * Strong communication and problem-solving skills * Organised, approachable, and able to work independently * Basic IT skills (Microsoft...

Overview We are seeking an experienced Resident Liaison Officer (RLO) to join a project based in Kidbrooke, London. This is a part-time position, working 3 days per week, ideal for someone with strong communication skills and previous experience working on residential construction or refurbishment schemes. You will act as the key point of contact between residents, site teams, and stakeholders, ensuring clear communication and a smooth delivery of works with minimal disruption. Key Responsibilities * Act as the main point of contact for residents throughout the project * Build and maintain positive relationships with residents and stakeholders * Communicate upcoming works, timelines, and any disruptions * Manage and resolve resident queries, complaints, and concerns efficiently * Carry out resident consultations, home visits, and regular updates * Support the site team with access arrangements and scheduling * Maintain accurate records of all communications...

CSS Recruitment are currenlty looking for a skilled Resdient Liaison Officer in Hemel Hempstead. Duration until roughly August 2026. Projects on social housing developments across Hemel Hempstead. Previous experience required. Please contact Emma at CSS for further details and to apply

Resident Liaison Officer Harlow District Council 12 months, Full Time £200 per day umbrella Location: Harlow Vivid Resourcing are delighted to be supporting Harlow Council to recruit 3 temporary Resident Liaison Officers on a 12-month basis. Please note that this post requires the successful individual to be based on site a minimum of 3 days per week. You must be able to drive and have access to a car. Job Purpose: The Resident Liaison Officer (RLO) acts as a vital link between residents and contractors, ensuring effective communication and addressing resident concerns during construction or refurbishment projects. The Role: Communication: Serve as the primary point of contact for residents, providing updates on project progress and addressing any concerns or complaints. Resident Engagement: Foster positive relationships with residents, ensuring they are informed about the work being carried out and the expected timelines. Problem Resolution: Handle resident complaints...

About the Role Basildon Council, in partnership with Vivid Resourcing, is seeking three dedicated and people-focused Client Resident Liaison Officers to support the smooth delivery of major works programmes across our housing services. You’ll be the vital communication link between residents, contractors, technical teams and internal colleagues—ensuring that tenants and leaseholders feel informed, supported and heard throughout the lifecycle of each project. This is a rewarding, resident-facing role ideal for someone who thrives on relationship-building, problem-solving, and helping residents navigate essential improvements to their homes. What You’ll Be Doing Resident Engagement & Support * Act as the primary contact for tenants and leaseholders throughout major works. * Provide clear, accessible information through newsletters, notices, and direct communication. * Carry out home visits to understand resident needs, gather feedback, and support individuals with...

Site Manager – Social Housing Roofing & CladdingLocation: Hampshire Contract: Temp to Perm Initial Duration: 20 weeks, moving onto the next project thereafter We are looking to appoint an experienced Site Manager to join a growing social housing roofing and cladding contractor. This Site Manager role will involve delivering roofing and cladding remediation works across occupied flats and houses. The successful Site Manager will play a key role in ensuring works are delivered safely, on programme, and to the required compliance standards. This is a temp to perm Site Manager opportunity with long-term work available, and the Site Manager will move straight onto the next project in Hampshire following the initial 20-week contract. Key Responsibilities Day-to-day management of roofing and cladding remediation projects within social housing Managing and supervising roofing teams and subcontractors on site Ensuring strong Health & Safety compliance at all times, including...

Job Title: Tenant Liaison Officer Location: Ashford Overview * We’re looking for a confident and outgoing individual to join the Water team as a Tenant Engagement * Officer. This is a fully field based role, perfect for someone with experience in tenant liaison, accompanied * viewings, property inspections, or similar customer facing roles. You’ll be engaging directly with residents at * their homes, explaining a free water saving upgrade, and carrying out simple indoor assessments to book * installations. If you enjoy being out on the road, talking to people, and making a difference in your * community, this could be a great fit for you. Duties * Appointment Booking * Resident Engagement * Internal Home Surveys * CRM and Reporting * Compliance and Safety * Team Collaboration Requirements / Demonstrable Experience * Minimum 2 years of customer-facing experience * Ideally in roles such as tenant liaison, estate/letting agency,...

Senior Compliance Officer – Planning Initial 3‑month contract | Likely extension Local Authority (via Aatom Recruitment) Aatom Recruitment is currently seeking an experienced Senior Compliance Officer – Planning to work on behalf of a local authority on an initial 3‑month contract, with the potential for extension. This is an excellent opportunity for an experienced planning enforcement professional to manage complex investigations, lead proactive enforcement work, and engage with residents, Members, and developers. About the Role You will be responsible for investigating breaches of planning control, working closely with applicants, developers, residents, and elected Members to resolve issues effectively and proportionately. You will join a specialist compliance team comprising a Team Leader, two Compliance Officers, and three Tree Officers, contributing to both reactive investigations and proactive enforcement initiatives across the Borough. Key Purpose of the Role * To...

Housing Officer – Temp Location – London Rate - £26-30ph Hyperion Partners are working with a leading housing association to recruit a Housing Officer to provide a high-quality housing management service to residents. This is a fantastic opportunity for a motivated professional passionate about supporting tenants and delivering excellent customer service within the social housing sector. The Role As a Housing Officer, you will be responsible for the day-to-day management of tenancies, ensuring compliance with tenancy agreements, and supporting residents to maintain their homes. You will work closely with colleagues across housing management, repairs, and tenancy enforcement teams to deliver a safe, secure, and well-managed housing service. Key Responsibilities * Manage a caseload of tenants and leaseholders, providing advice and support on tenancy rights, obligations, and housing services. * Conduct tenancy visits and inspections, ensuring properties are well-maintained...

Temporary Accommodation Officer Lambeth Contract £23.51 per hour PAYE or £30.67 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced is looking for a Temporary Accommodation Officer 3 Days in the office 2 days remote Must have previous relevant experience of working in homelessness specifically Temporary Accommodation Management Be part of the temporary accommodation team, managing and procuring various types of temporary accommodation This is one of many roles we are recruiting for please visit our website colbernlimited co uk Allocate a variety of temporary accommodation units including emergency accommodation, and control and conduct all activities leading to admissions and discharges where appropriate in order to achieve the most efficient and economic use of accommodation available. Minimise the inappropriate use of shared accommodation for families with children and ensure that all clients are effectively tracked, monitored and moved...

Complaints Investigator – London (Pitsea Essex or Westminster Bridge Road) Pay: £17.42 per hour We are currently recruiting 5 Complaints Investigators to join a busy and impactful team based in Pitsea or Westminster Bridge Road, London. This is a great opportunity for individuals with strong investigative and communication skills who are passionate about delivering fair outcomes and improving resident experiences. Working Arrangement Candidates will initially be office-based. Once fully trained and able to work independently, hybrid working will be available (2 days in the office, 3 days from home). Role Overview You will be responsible for investigating and resolving complaints raised by residents, ensuring each case is handled fairly, efficiently, and in line with the 2024 Housing Ombudsman Complaint Handling Code. This role plays a key part in promoting a positive complaint-handling culture and strengthening relationships with residents. Key Responsibilities Conduct...

Connect2Hackney, the internal talent team for Hackney Council. are looking for a strategic and resilient School Business Manager to take on a high-impact role overseeing a cluster of 10 to 15 schools within the borough. The Challenge Managing the business operations for a single school is a feat; managing a portfolio of 15 is a masterclass in leadership. You will be the operational backbone for a significant portion of our educational landscape, ensuring that while teachers focus on the classroom, the "engine room" of our schools runs seamlessly. Your Key Responsibilities Strategic Financial Oversight: Managing complex budgets across multiple sites, ensuring long-term financial sustainability and compliance. Operational Excellence: Overseeing HR, procurement, health and safety, and premises management for the cluster. Stakeholder Management: Acting as the primary liaison between Headteachers, Governors, and the Local Authority. Change Management: Driving efficiencies and...

Securities Operations - Associate Vice President 3 months initially London - hybrid One of our large financial clients is currently looking for a Securities Operations AVP, with ideally experience within - Settlement/FX, BAU process/Tri party/Product such as - Repo/Credit Bond etc. Provide critical operational support for regulatory changes including T+1 in Europe and UK within Securities Operations and the expansion of our business. Ensure seamless execution of business-as-usual (BAU) processes and to manage the increased complexity across trade lifecycle functions. Supporting higher trade volumes and ensuring accurate and timely reconciliation of projected vs. actual transactions. Previous working experience and understanding in REPO TRIPARTY Managing funding requirements and addressing trade fails with enhanced oversight and resolution capabilities. Strengthening liquidity management and monitoring credit line usage to support growing operational demands. Handling...

A Housing Association is currently looking for a a Housing Administrator on a temporary basis for about 3 months Key responsibilities are as follows Resident callbacks Administration tasks Low-level rent and service charge arrears Service charge billing Fire risk actions Repairs Liaising with Housing Officers and Property Managers PAYE £17.07 Umbrella £22.57 Hybrid role, 2 days in office Essential requirements Must have a good consistent administrative background ideally in Housing Able and show experience of being able to deal with people Must be excellent on Word & Excel Must be immediately available or on short notice

Role: Supported Housing Officer Contract Length: 6 Months Rate: £18-£20 per hour Office Presence: 5 Days a week on site We are currently working with a well-established housing provider in West London to recruit an experienced Interim Supported Housing Officer. This role is ideal for a housing professional with a strong background in supported housing and experience working with vulnerable client groups. The role You will deliver a high-quality supported housing service, managing a caseload of residents with complex needs and supporting them to maintain their accommodation and achieve positive outcomes. Key responsibilities include: * Managing a supported housing caseload and delivering housing-related support * Working with residents experiencing mental health issues, asylum seekers, ex-offenders, and individuals affected by domestic abuse * Completing support plans, risk assessments, and safeguarding referrals * Supporting tenancy...

SEN Tutor / SEND Tutor – Southwark | Autism | SEMH | ADHD | Ages 5–25 | 1:1 Tuition New Chapter Tuition is recruiting experienced and passionate SEN / SEND Tutors to provide 1:1 personalised tuition to children and young people aged 5–25 across Southwark and surrounding areas. This role is ideal for teachers, tutors, learning mentors, HLTAs, teaching assistants, and education professionals with experience supporting learners with Autism (ASC), SEMH, ADHD, and complex additional needs. You will deliver high-quality, nurture-led education in community settings including family homes, libraries, and learning hubs. Key Responsibilities • Deliver 1:1 SEN / SEND tuition for learners aged 5–25 • Support students with Autism, SEMH, ADHD, and additional needs • Plan and deliver personalised learning programmes • Adapt sessions in line with EHCPs and learning plans • Use trauma-informed and nurture-based approaches • Build positive relationships to support engagement and wellbeing •...

Housing Officer Islington Temp Part Time – 26 Hours Join a forward-thinking Housing Association in Islington as a Specialist Housing Officer, supporting older residents and delivering a high-quality housing management service. THE ROLE As a Specialist Housing Officer, you will deliver a responsive, resident-focused service within the Older Adults Schemes, helping to sustain tenancies, improve wellbeing, and support independent living. Carry out assessments for referred residents and coordinate viewings and lettings Conduct tenancy sign-ups and create tailored housing and wellbeing plans Assist residents with maximising income and accessing benefits Liaise with care agencies and build professional partnerships Ensure health and safety standards are maintained in homes and communal areas Support tenancy management and investigate breaches Promote resident engagement through events and meetings Handle queries and complaints to ensure a positive resident experienceTHE CANDIDATE...

Job Title: Housing Liaison Team Leader Location: London Borough of Newham Contract Type: Temporary Rate: £26.13 PAYE hour Are you passionate about housing and eager to make a positive impact in your community? Our client is searching for a dynamic and experienced Housing Liaison Team Leader to spearhead a team dedicated to providing top-notch housing management services in Newham. About the Role: As the Housing Liaison Team Leader, you will lead a team of Housing Liaison Officers and Resident Service Officers, ensuring services are customer-centred and delivered to the highest standard. This is a hands-on leadership role where your efforts will directly enhance the quality of life for residents across the borough. What You'll Be Doing: Lead and Support Your Team: Motivate and manage your team to deliver excellent housing services. Conduct one-on-ones, appraisals, and support staff development. Deliver Excellent Housing Services: Oversee mixed tenure properties, manage...

Job Title: Repairs Planner Location: Newham Term: Temp 3 months initially with the possibility of extension Rate: £18.92 hour Are you a dynamic individual with a passion for organisation and a knack for scheduling? Our client is seeking a Repairs Planner to support their Electrical Appliance Inspection and Testing Programme in Newham, Greater London. This temporary role offers the perfect opportunity to make a difference in the community while working from an office conveniently located just 5 minutes from Abbey Road train station! What You'll Do: As a Repairs Planner, you will be the backbone of our inspection programme, ensuring everything runs smoothly. Your key responsibilities will include: Scheduling & Coordination: - Manage inspection and testing appointments for electricians and teams. - Liaise with residents and housing officers to ensure property access. Administrative Support: - Maintain accurate inspection records and documentation. - Update housing...