93 customer service advisor jobs found

Customer Service Advisor Salary: £13.45 per hour (Living Wage Employer) Location: Capgemini, Inverness or Nairn Hours: 35 hours per week, Monday to Friday, between 7am - 6pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues or provide advice and guidance where possible over the phone Assign calls to the relevant support teams when needed Action Back Office requests when required Advise customers and support teams on known problems/workarounds Keep customers updated on the progress of their request or incident Contribute to team success by meeting agreed personal targets Previous customer service...

Customer Service Advisor Salary: £13.45 per hour (Living Wage Employer) Location: Capgemini, Inverness or Nairn Hours: Saturday and Sunday, between 7am and 6pm (minimum 14 hours) Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues or provide advice and guidance where possible over the phone Assign calls to the relevant support teams when needed Action Back Office requests when required Advise customers and support teams on known problems/workarounds Keep customers updated on the progress of their request or incident Contribute to team success by meeting agreed personal targets Previous customer service...

Customer Service Advisor Salary: £16.11 per hour (Combined standard rate and shift allowance) Location: Capgemini, Inverness or Nairn Hours: Night shifts are (Apply online only) and Day shifts are (Apply online only) Typical shift pattern is a 3-week rotation: Week 1: Mon - Off, Tues - Off, Wed - Off, Thu - Night, Fri - Night, Sat - Night, Sun - Night Week 2: Mon - Off, Tues - Off, Wed - Off, Thu - Night, Fri - Off, Sat - Day, Sun - Day Week 3: Mon - Night, Tues - Night, Wed - Night, Thu - Off, Fri - Off, Sat - Off, Sun - Off Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues or provide advice and...

Customer Service Advisor Salary: £13.45 per hour (Living Wage Employer) Location: Capgemini, Manchester Hours: 35 hours per week, Monday to Friday, between 7am - 6pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini. In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues or provide advice and guidance where possible over the phone Assign calls to the relevant support teams when needed Action Back Office requests when required Advise customers and support teams on known problems/workarounds Keep customers updated on the progress of their request or incident Contribute to team success by meeting agreed personal targets Previous customer service experience is...

Customer Service Advisor (Ongoing) Location: Swadlincote / Church Gresley  Pay Rate: £12.71 per hour Hours: Monday to Friday, 8:00am – 5:00pm (1 hour unpaid break) We are currently recruiting for a Temporary Customer Service Advisor to join a busy and fast-paced Collections Team based in Church Gresley. This is an ongoing temporary opportunity ideal for someone with strong communication skills, a professional telephone manner, and a positive, proactive attitude. Key Responsibilities: Responding to customer enquiries via telephone and email in a professional and timely manner Resolving customer issues and complaints efficiently and effectively Acting as the main point of contact for external hauliers experiencing collection issues on customer sites Handling challenging situations confidently while ensuring excellent customer service Maintaining accurate records of customer interactions, resolutions, escalations, and process updates Providing accurate information regarding...

Location: Ossett / Wakefield  Hours: Monday to Friday, 7:30am – 5:00pm (1 hour lunch)  Salary: £28,714 per annum  Contract: Temp to Perm  Start Date: ASAP    We are recruiting for a Customer Service Advisor to join a busy depot in Ossett, Wakefield.    Our client is a leading provider of temporary welfare and accommodation solutions for construction, infrastructure, and industrial projects across the UK. The business supplies and maintains site cabins, welfare units, portable offices, and storage containers.    This is a great opportunity for someone with strong administrative and customer service experience who enjoys working in a fast-paced environment.    The Role: Handling customer enquiries via phone and email   Processing orders and updating internal systems   Coordinating deliveries, collections, and bookings   Providing general administrative support to the depot team   Managing customer queries professionally and efficiently   Processing damage charge outs for...

Job Title: Customer Service Officer Location: Croydon Hourly rate: £16 per hour PAYE Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours- Hybrid working available ASAP Start Job Duties: Being the first point of contact for interaction with vulnerable clients and their carers. Take decisions within established procedures dealing with end user and prescriber queries and issues. Ability to work flexibly to support the move to stretched working days and weekend operating as required. Liaising with external clients and internal company functions, to arrange daily work schedules for equipment deliveries and collections. Co-ordinate delivery priorities with logistics and technical officers, in accordance to company guidance standards, ensuring that urgent requests are initiated in a timely fashion.Person Specification: The ideal candidate must have: Ability to work with vulnerable individuals, including adults with...

ASAP START* We have several ongoing temporary roles for our well-known client based in Morley. If you are experienced in customer service - call centre, hospitality, retail, or any customer facing role then this role may be for you! This is a Hybrid role after training with just 2 days a week in the office Shift pattern is a 3 week rotation as follows: Week one - Monday to Friday 08:00 - 16:30 Week two - Monday to Friday 09:30 - 18:00 Week Three - Monday to Saturday - 08:00 - 16:30 with one day off during the week. Training is FULLY OFFICE BASED FOR 5 WEEKS - NO TIME OFF CAN BE TAKEN IN THIS PERIOD (1st JUNE - 5th JULY APPROX) . The hours will be one week of 8:30 - 16:00, followed by a grad bay for 4 more weeks all of which will be in the office, initially grad bay will be 8:00-16:30 with a move to shifts on week three. £12.71ph The role: As a Customer Service Advisor, you will provide a primarily telephone-based, high-touch service to our Premium customers....

An established social housing provider in West Wales is looking for an experienced Customer Service Advisor to join its busy customer contact team on a temporary basis until 31st September initially. This is a great opportunity for someone with strong customer service or contact centre experience who enjoys helping customers and working in a fast-paced environment. The team manages a wide range of tenant enquiries relating to housing services, including ASB and general tenancy queries. Key Responsibilities of a Customer Service Advisor: Handling incoming customer enquiries via phone and digital channels Supporting tenants with a range of housing-related queries Ensuring enquiries are accurately logged and progressed using Microsoft Dynamics Providing a professional, empathetic, and customer-focused service Working closely with internal housing teams to resolve issues effectively Supporting a busy contact function during a period of internal changeAbout You: Previous experience...

Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic environment where your communication skills truly shine? If so, we want you to join our vibrant team as a Contact Centre Agent! Shifts: Monday to Friday, 7 am to 7 pm 12 weeks training ON SITE in Kirkby - L32 8UY Who We Are: We are a dedicated organization committed to providing outstanding service on behalf of our client, a leading company in the industry. As a Contact Centre Agent, you will be the first point of contact for our customers, ensuring their needs are met with professionalism and care. What You'll Do: As a Contact Centre Agent, your primary responsibilities will include: Handling up to 70 customer calls per day, addressing inquiries and resolving issues with a friendly and positive attitude. Delivering high-quality customer service while adhering to established procedures and service levels. Using your initiative to source information and provide effective solutions for...

We are seeking a Temporary Customer Service Advisor to provide exceptional support to customers in a fast-paced retail environment. This role requires strong communication skills and a focus on delivering outstanding service. Client Details Our client is a well-established organisation within the retail industry, known for its commitment to providing excellent customer experiences. Operating as part of a medium-sized team, they pride themselves on their professional approach and customer-focused ethos. Description Respond to customer queries via phone and email channels. Resolve customer complaints and escalate issues when necessary. Provide accurate information about products, services, and promotions. Process orders, returns, and exchanges efficiently. Maintain accurate customer records and update databases as required. Collaborate with team members to ensure a seamless customer experience. Meet and exceed customer service performance metrics. Assist with general...

Customer Service Advisor working remotely, on an ongoing contract with the opportunity for extension and opportunity to be made permanent. Start Date: 1st of June You will receive full training for this remote working role and all equipment required - you just need wifi and a quiet space to work. (a chair and desk set up) Working 37-40hrs per week Monday - Sunday (off 2 weekends a month), shifts fall within the hours of 8am - 8pm Monday - Fridays (8hr shifts) and Saturday - Sunday the shifts will fall between the hours of 8am - 6pm. You must be fully flexible to be considered for the role. Standard hours: £13.49 per hour, overtime: £20.23 per hour. Duties: - Inbound customer service relating to maintenance queries and emergency calls - Logging customer notes on the systems - Troubleshooting to understand the problem and providing first level advice - Taking call out payments over the telephone where required - Complaint handling where required - Taking full ownership of a...

Customer Service & Ecommerce Support Representative - Manchester £13.00 - £13.50 per hour | 12‑Week Temp Contract → Permanent Opportunity Ready to join a fast‑growing online brand during an exciting period of expansion? We're building our Manchester Customer Experience team and looking for enthusiastic, digitally‑savvy Customer Service Representatives who love helping customers and thrive in a busy ecommerce environment. This is a fantastic chance to join a business scaling rapidly - with new products, new markets and huge opportunities for progression. 🌟 What You'll Be Doing As part of our Ecommerce Customer Service team, you'll be the friendly, knowledgeable voice behind our brand - supporting customers across live chat, email and online platforms. Every day brings something different. You will: Respond to customer enquiries via live chat, email and online ticketing systems Support customers with orders, deliveries, returns, refunds and product questions Troubleshoot...

Customer Service Advisor working remotely, on an ongoing contract with the opportunity for extension and opportunity to be made permanent. Start Date: 1st of June You will receive full training for this remote working role and all equipment required - you just need wifi and a quiet space to work. (a chair and desk set up) Working 37-40hrs per week Monday - Sunday (off 2 weekends a month), shifts fall within the hours of 8am - 8pm Monday - Fridays (8hr shifts) and Saturday - Sunday the shifts will fall between the hours of 8am - 6pm. You must be fully flexible to be considered for the role. Standard hours: £13.49 per hour, overtime: £20.23 per hour. Duties: - Inbound customer service relating to maintenance queries and emergency calls - Logging customer notes on the systems - Troubleshooting to understand the problem and providing first level advice - Taking call out payments over the telephone where required - Complaint handling where required - Taking full ownership of a...

Customer Service Advisor working remotely, on an ongoing contract with the opportunity for extension and opportunity to be made permanent. Start Date: 1st of June You will receive full training for this remote working role and all equipment required - you just need wifi and a quiet space to work. (a chair and desk set up) Working 37-40hrs per week Monday - Sunday (off 2 weekends a month), shifts fall within the hours of 8am - 8pm Monday - Fridays (8hr shifts) and Saturday - Sunday the shifts will fall between the hours of 8am - 6pm. You must be fully flexible to be considered for the role. Standard hours: £13.49 per hour, overtime: £20.23 per hour. Duties: - Inbound customer service relating to maintenance queries and emergency calls - Logging customer notes on the systems - Troubleshooting to understand the problem and providing first level advice - Taking call out payments over the telephone where required - Complaint handling where required - Taking full ownership of a...

Customer Service Advisor working remotely, on an ongoing contract with the opportunity for extension and opportunity to be made permanent. Start Date: 1st of June You will receive full training for this remote working role and all equipment required - you just need wifi and a quiet space to work. (a chair and desk set up) Working 37-40hrs per week Monday - Sunday (off 2 weekends a month), shifts fall within the hours of 8am - 8pm Monday - Fridays (8hr shifts) and Saturday - Sunday the shifts will fall between the hours of 8am - 6pm. You must be fully flexible to be considered for the role. Standard hours: £13.49 per hour, overtime: £20.23 per hour. Duties: - Inbound customer service relating to maintenance queries and emergency calls - Logging customer notes on the systems - Troubleshooting to understand the problem and providing first level advice - Taking call out payments over the telephone where required - Complaint handling where required - Taking full ownership of a...

Customer Service Advisor Salary: £12.71 per hour Location - St Asaph, Denbighshire, Mon–Fri, 09:30–17:30 (40 hrs) Are you a friendly, confident communicator looking for a great customer focused position.  We’re recruiting for a large customer service company — a well-established, growing business with a strong reputation for outstanding customer service which you can be a part of. THE ROLE You’ll be the friendly voice helping customers across the UK get the most from their lawn care treatments. You’ll handle inbound calls and emails, provide expert advice, reschedule appointments, upsell where suitable, and ensure every customer has a great experience. Delivering excellent customer service by phone and email Advising on the company’s products (training given) and recommending solutions Rescheduling appointments and managing customer expectations Building rapport and turning around any concerns Working closely with the operations team YOU Excellent communication...

Customer Service - Finance Location: HX6 Start date: ASAP Job Type: 6 month FTC Salary: £27,000 Hours of work: 08:30 - 17:00 About the Company We are a well-established and growing organisation operating within a service-led environment, supporting customers across a range of operational and infrastructure solutions. We pride ourselves on delivering excellent customer experiences and creating a supportive, collaborative workplace where employees can develop and succeed. About the Role We are looking for a proactive and detail-focused Financial Query Coordinator to join our Customer Service Management team. This role is ideal for someone who enjoys problem-solving, takes ownership of issues, and thrives in a fast-paced customer-focused environment. You will be responsible for managing customer and internal financial queries from initial investigation through to resolution, ensuring all issues are handled accurately, professionally, and efficiently. Working closely with...

Are you ready to make a difference in your community? Join our dynamic team as a Customer Service Advisor in Stevenage! This is a fantastic opportunity to engage with Hertfordshire citizens and businesses, providing them with access to essential Council services. Contract Type: Temporary Location: Stevenage on site Hours: Monday-Friday between 08:30-17:30, 1 Saturday in every 10-12 weeks (10-2) Why Join Us? Be the first point of contact for residents and businesses seeking support. Play a vital role in delivering high-quality, innovative services. Join a friendly team that values effective communication and collaboration.As a Customer Service Advisor, you will: Handle incoming customer requests primarily via telephone, email, and web services. Ensure all interactions are logged accurately using our technology systems. Provide advice, assistance, and support to citizens and businesses interacting with Council services. Maintain a high standard of service delivery in line with...

Interaction Recruitment are proud to be partnered with a specialist IT company looking to expand their multi-lingual team within their modern service office in Peterborough. We are seeking Spanish-speaking Service Desk Advisers to handle inbound IT support enquiries. This is an ongoing temporary-to-permanent position. Hours: 37.5 hours per week, between 7am – 7pm (must be flexible with shift rotation and occasional weekends) Pay: £14.22/hour What’s on offer: Competitive pay Overtime available (time and a half) Full training provided Weekly pay Opportunity to progress within a growing IT team Temp of the Month vouchers! Duties include: Providing first-line IT support to external clients, resolving queries efficiently and professionally Logging, tracking, and updating support tickets accurately in the system Troubleshooting hardware, software, and network issues, escalating where necessary Guiding clients through step-by-step solutions over the phone or via email Maintaining...