35 customer service retention specialist jobs found

Customer Service Retention Specialist (Sales) Certain Advantage is hiring for a Customer Service Specialist (Sales) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing sales team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Customer Retention: Contact existing customers to discuss their renewals, Offering retention solutions Identify opportunities to maintain long-term relationships. Appointment Booking Schedule Sales appointments efficiently for both inbound and outbound enquiries, Ensuring a smooth...

Customer Service Retention Specialist (Complaints) Certain Advantage is hiring for a Customer Service Retention Specialist (Complaints) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing complaints team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Complaint Logging Accurately log all customer complaints and concerns ensuring escalation Follow up and resolution as needed. Handling and organising complaint information through different channels and systems. Actively follow up any complaints to ensure...

Join our client as a Customer Order Specialist, leading a small team while overseeing the full order lifecycle for key accounts. Hybrid working, great hourly rate, and the chance to support a long-term, high-impact project. Customer Order Specialist Peterborough Salary: £18.97 per hour 12-month contract initially We are partnering with a leading organisation seeking an experienced Customer Order Specialist to manage the full order lifecycle for key customer accounts. This 12-month initial contract is likely to extend, supporting a major long-term project. This hybrid role requires three days per week onsite and offers flexible office hours. Why join our client You’ll step into a varied and impactful role where you’ll lead a small team, act as the central point of contact for customer queries, and ensure orders flow seamlessly across multiple departments. If you thrive in a technical, customer-focused environment and enjoy improving processes, this role offers real scope to...

Title: Library Assistant Location: London, UK Contract: 1 month Working Shift: Full-time/Part-time (1pm to 9:15pm) Role Overview We are seeking a proactive and customer-focused Library Assistant to join a dynamic, frontline team delivering high-quality library services. This role is central to ensuring an excellent user experience across library resources, learning spaces, and facilities. The successful candidate will provide professional support to customers both in person and through digital channels, contribute to the smooth operation of collections and technology services, and help maintain a welcoming, inclusive, and well-managed environment. Key Responsibilities Customer Service & Enquiries Respond promptly and professionally to customer enquiries in person, online, and via live chat and enquiry management systems. Provide clear guidance on membership, borrowing services, and access to digital library resources. Refer complex or specialist enquiries to senior staff...

Job Title: Warehouse Automation (Controls) Engineer Function: Pharmaceutical Distribution Operations Location: Birmingham; B24 8HZ Rate: £38.95Ph – £45.74ph Limited Co Basis / Umbrella Co Basis (Outside IR35) Employment Type: Contract (3-4 Months starting ASAP/Early March) Position Summary: Under the general direction of a Sr. Manager or Director, the Engineer implements, inspects, integrates, tests, and supports various Material Handling Controls solutions and implementations that form key business operations. Key Responsibilities: 1. Assists the Project Teams with implementation, electrical drawings, installation, inspection, testing, and issue tracking. 2. Assists corporate and/or division MHE enhancement projects with evaluations, cost-saving initiatives, implementation plans, testing, documentation, delivery, deployment for project control/systems/hardware, and project closeout. 3. Participate in the design, development, testing, and implementation of...

Interim Finance Assistant – Gainsborough – up to £28,000   Our client a highly successful, fast-growing business based near Gainsborough is looking for Finance Assistant to join their busy finance team on an interim basis. Reporting to the Finance Manager you will be supporting the finance team in various admin & financial tasks.  This is a very busy and challenging role, essential within the finance function. In return: Your birthday off! Company Contributed Pension Social Events Training and Development Employee Assistance Programme Finance Assistant responsibilities include:   Assist with processing daily banking & setting up customer/vendor accounts and credit control Reconciling bank statements and accounts payable/receivable Entering Stock/Non-Stock invoices for payment in numerous currencies Assist when needed with handling customer queries and disputes via telephone, e-mail, and post Assistance with management accounts preparation Admin work as required...

Pertemps Network Group are delighted to be supporting a forward-thinking Local Authority within their Parking Services team in the recruitment of a Customer Services Officer (Call Centre & Parking Suspensions Administrator). This is an excellent opportunity to join a high-performing Shared Parking Service, delivering frontline customer engagement and specialist suspensions administration within a dynamic and customer-focused environment. Service Area: Parking Services Pay: £18.00 - £18.55 (PAYE) Flexibility: Hybrid Reports to: Team Leader – Customer Services Responsible for: None Role Overview This role operates across two levels: Frontline Customer Services (Call Centre & Administration) Parking Suspensions & Licensing AdministrationThe postholder will provide a professional first point of contact for all Parking Services enquiries while supporting the operational delivery of parking bay suspensions and associated licensing functions. Key Responsibilities...

We're looking for a warm, friendly, and proactive Customer Services Advisor with previous housing experience to join a busy team. In this role, you will be the first point of contact for tenants, providing high-quality customer service and helping resolve queries and complaints relating to their homes.You will use our Housing Management Systems to log, track, and update cases, ensuring every tenant receives a timely, accurate, and supportive response. Key Responsibilities Act as the main contact for tenants regarding property-related issues, repairs, and complaints. Handle inbound calls, emails, and online enquiries with empathy, professionalism, and efficiency. Assess and triage property complaints, ensuring accurate recording and appropriate escalation. Use Housing Management Systems to manage cases, update records, and track progress. Work collaboratively with Property Services, Repairs, and other internal teams to ensure swift resolutions. Maintain high customer satisfaction...

Westlakes Recruit are currently recruiting for a Senior Stress Engineer. Candidates can be based in Derby and will be engaged on a contract basis. Job Description Your Missions: Technical Delivery You will lead project teams and technical work in client facing roles, delivering high-quality stress analysis and structural integrity assessments: Act as a technical lead for stress and structural integrity, providing expert advice, troubleshooting, and technical oversight. Serve as an Independent Technical Approver to ensure the highest engineering standards. Use Finite Element Analysis and traditional hand calculations to justify strength, fatigue, defect tolerance, and structural performance to international codes and standards (including pressure vessel and defect-tolerance codes). Collaborate closely with safety case authors, design engineers, and multidisciplinary delivery teams. Mentor junior engineers, offering technical guidance and helping shape our next generation of...

We are currently recruiting for an experienced and motivated Homelessness Officer to join a busy local authority team in Cheshire. This is a rewarding opportunity to make a real difference to vulnerable individuals and families at risk of homelessness. As a Homelessness Officer, you will be responsible for delivering high-quality, customer-focused housing advice and homelessness prevention services in line with current legislation, including the Housing Act 1996 (as amended by the Homelessness Reduction Act 2017). You will manage a varied caseload, carrying out detailed housing needs assessments, determining statutory duties, and developing effective Personalised Housing Plans to prevent and relieve homelessness. Key responsibilities include: ·Conducting triage interviews and comprehensive homelessness assessments ·Making legally sound S184 decisions ·Negotiating with landlords and third parties to prevent homelessness ·Working collaboratively with internal teams and...

Recruitment Administrator - 12 month contract - Preston, Lancashire (required onsite 1-2 days per week) - £20.29 ph UMB or £15.24 ph PAYE (Inside IR35) The Umbrella rate quoted above is the Gross Umbrella rate (i.e. the rate we pay to the Umbrella Company inclusive of ALL employment costs). Please note, the rate paid by the Umbrella will be less, as will a Limited Deemed rate or Agency PAYE rate. Please get in touch to discuss the rates via these different payment vehicles. The Role As a Recruitment Operations Professional you will work as part of the Contingent Team within the Recruitment Operations function to deliver a best in class recruitment service. Reporting to the Contingent Recruitment Team Leader - On-Boarding, the role will work collaboratively with functional and operational teams across BAE Systems to support the end-to-end recruitment activity in a fast paced, complex manufacturing environment. You will gain an understanding of the different business areas and...

HGV Technician Carlisle Days – 38 - 45 hour week Ongoing Questech Automotive Recruitment are recruiting on behalf of a Council client for an experienced Vehicle Technician. This is a days role and can be PAYE, UMBRELLA OR LTD. Salary from £25ph for PAYE candidates and £33ph LTD If you are self employed and have your own LTD Company, or are looking for a temp to perm position then please get in touch. We are looking for Technicians/mechanics from a Commercial, HGV, PSV or LGV background. You will be an apprentice trained, fully qualified Technician that has experience working with a variety of LGV or HGV vehicles ROLE * Electrical, mechanical and hydraulic fault diagnosis, repair and installation * Setting and operating of machine tools and equipment * Department of Transport (MOT) testing duties (if approved tester) * Support workshops team members including Apprentice Technicians as required. * Accurately record time to complete jobs and associated...

Westlakes Recruit are currently recruiting for a Senior Stress Engineer. Candidates can be based in Derby and will be engaged on a contract basis. Job Description Your Missions: Technical Delivery You will lead project teams and technical work in client facing roles, delivering high-quality stress analysis and structural integrity assessments: Act as a technical lead for stress and structural integrity, providing expert advice, troubleshooting, and technical oversight. Serve as an Independent Technical Approver to ensure the highest engineering standards. Use Finite Element Analysis and traditional hand calculations to justify strength, fatigue, defect tolerance, and structural performance to international codes and standards (including pressure vessel and defect-tolerance codes). Collaborate closely with safety case authors, design engineers, and multidisciplinary delivery teams. Mentor junior engineers, offering technical guidance and helping shape our next generation of...

Dispatch Operative - Food Processing Location: Hull, East Yorkshire Job Type: Full-Time, Temporary to Permanent Pay: £12.35 per hour Shifts: 4 on / 4 off or Monday till Friday / Rota basis Prestige Recruitment Specialists are currently recruiting on behalf of a valued and long-standing client Cranswick Country Foods, a leading food manufacturer based in Hull. This is an exciting opportunity to join a fast-paced food production environment with long-term career potential. Key Responsibilities: Completing daily order / pick requirements Stock rotation Dispatching finished stock Loading and unloading vehicles as instructed Communicating any stock shortages to the Area Leader after completing the orders of each customer Ensuring daily targets are met Completion of paperwork Shift Patterns (4 on / 4 off or Monday till Friday) 4on/4off: 6AM - 6PM Mon-Fri: rota basis 5.30am till 1.30pm / 1.30pm till finish What We're Looking For: Experience in food production or manufacturing...

Higher Level Teaching Assistant (MFL – French Specialist) Harrow, North West London £110 – £140 per day | Full-Time | Summer Term | Term Time Only Start Date: March 2026 Are you an experienced HLTA with a passion for French and confidence leading whole classes? A highly regarded, two-form entry primary school in Harrow is seeking a skilled and adaptable Higher Level Teaching Assistant (HLTA) to join their team for the Summer Term. This is a fantastic opportunity to teach French across EYFS to Year 6 while also providing structured leadership and PPA cover within a well-run, supportive school environment. Salary dependent on experience and qualifications. Higher rates are reserved for candidates with substantial relevant training such a recognised Level 2 or 3 Teaching Assistant qualification (or equivalent). Pay is determined in line with school expectations and Agency Worker Regulations (AWR), where applicable. About the School This large, oversubscribed community primary...

We are seeking an organised and proactive Planner / Scheduling Support professional to join our housing services team based in Liverpool city centre. This role is critical in ensuring efficient allocation of repairs, maintenance tasks, and operative schedules to support smooth delivery of housing services to residents.The ideal candidate will have experience within social housing or a similar environment and be confident using scheduling tools-particularly DRS (Dynamic Resource Scheduling)-along with wider housing management systems.Key Responsibilities Manage and coordinate daily schedules for operatives and contractors within the housing repairs and maintenance team. Use DRS to allocate work orders, optimise routes, and maximise resource efficiency. Monitor operative workloads, adjust schedules based on emergencies, delays, or tenant needs. Liaise with tenants to arrange appointments, confirm access, and provide updates on repairs. Work closely with repairs supervisors and...

Pay: £25.00-£34.00 per hour Job Description: HGV Technician Whitehaven area Days – 37 - 8am-4pm Ongoing Questech Automotive Recruitment are recruiting on behalf of their client for an experienced HGV Technician. This is a days role and can be PAYE, UMBRELLA OR LTD. We are looking for Technicians/mechanics from a Commercial, HGV, PSV or LGV background. You will be an apprentice trained, fully qualified Technician that has experience working with a variety of LGV or HGV vehicles ROLE * Conduct routine inspections and comprehensive diagnostics on HGVs to identify faults and issues. * Perform repairs and maintenance on vehicle systems, including engine, transmission, brakes, suspension, and electrical components. * Utilise fabrication, welding, soldering, and schematics to carry out specialised repairs or modifications. * Use hand tools, power tools, and specialised equipment such as excavators and forklifts to facilitate repairs and maintenance tasks. *...

Hours: Monday to Friday – 07.30 am to 17.00 pm (45 hours) Location: Plymouth Devonport Royal Dockyard - reliably commute or plan to relocate before starting work (preferred) About us Infocus Resources is a dynamic construction organisation specialising in Manpower Recruitment to various Sectors including, civils, rail and general construction. Committed to delivering high-quality services to our clients, we provide opportunities for professional growth in a supportive work environment. About the job We are seeking a dedicated and detail-oriented experienced Sub agent to join our dynamic team delivering the redevelopment project at Devonport, Dockyard. The successful candidate will be working on one of the UK’s most significant defence programmes. As a Sub Agent, you'll be working within the Devonport Dockyard team, supporting them in the redevelopment project at a Royal Navy site located in Plymouth and we are seeking an experienced Sub Agent to join the Water Retain Barrier...

About Us: Join our production team at Anglian Home Improvements, where we specialise in manufacturing high-quality bi-fold doors, doors, and window products. We are committed to delivering exceptional customer service and maintaining the highest standards of quality and efficiency. We are increasing our production workforce due to demand for our products with start dates in March and April, come join us as we expand further and be part of our continued success! Job Description We are seeking dedicated and skilled Night Line Operators to support our production team on our back shift. In this role, you will be responsible for operating CNC machines, saws, and crimpers to build and glaze bi-fold doors, doors, and window products ready for delivery. Your attention to detail and commitment to quality will ensure that our products meet the highest standards and are delivered on time. Key Responsibilities: Operate CNC machines, saws, and crimpers efficiently and safely. Assemble...

Your new company Looking for a temporary to permanent Customer Service/Sales Order processing job? Come and work with a new team in a very busy manufacturing business in Scunthorpe! We are looking for a proactive and detail-oriented Sales & Administration Coordinator to support our internal teams and contribute to an exceptional customer experience. This role is ideal for someone who thrives in a fast‑paced environment, enjoys taking ownership of tasks, and is confident in communicating with both customers and internal departments. Key Responsibilities Assist the sales and administration team with day‑to‑day operational duties. Process and revise customer sales orders accurately. Prepare, update, and email sales quotations to customers. Handle customer enquiries via phone and email. Deliver high‑quality customer service at all times. Prepare and maintain Excel-based reports for carriers and customers. Liaise with carriers to obtain proof of delivery and resolve...