78 customer services advisor jobs found

Working for a friendly and successful company who supply their innovative products to a range of markets globally, this is an exciting opportunity to join their team. You will ideally have worked within a similar role where you will be able to demonstrate the following skills and experience; * Providing support to customers/distributors globally * Confident communicator, both on the telephone, via email and face to face * Creating quotes, processing orders and updating delivery information * The ability to build strong relationships with customers This role may suit someone already in a similar position within customer services, internal sales, sales support, client support services, sales order processing, technical support or similar roles. Equally, if you are looking to start your career in this type of role, this opportunity may be of interest to you as full training and support will be provided. This is initially a 6 month contract but may become a permanent...

Aatom Recruitment is looking for OR(phone number removed) - Customer Service Advisor Care & Wellbeing Hub on behalf of a Local Authority. Job Title: OR(phone number removed) - Customer Service Advisor Care & Wellbeing Hub Contract Duration: 3 Months Hours Per Week: 37 Shift patterns are Monday to Friday between the hours of 08:00 to 18:00. About the role: The Customer Service Centre is the First Point of Contact for many of Councils Services, including Adult Care, Children's Services, Highways, Registration & Celebratory Services, Library Services. We deliver a diverse range of services, many of which play an important part in people's lives - whether it is carrying out a Strength Based Conversation to enable a resident to remain independently at home, taking a contact to support a Child in Need or simply renewing a library book, it can be hard, but rewarding work. The Opportunity We have vacancies available in our Customer Service Centre based in Lincoln in our...

Jark Stevenage are urgently recruiting for FULL TIME - ONLINE CUSTOMER SERVCIE ADVISOR An exciting career opportunity has arisen for a Full Time, Online Customer Service Advisor to join our clients team and be part of our online operation based in Biggleswade to help assist in the day to day running of the customer services department. This is a fantastic opportunity to join an exciting division of a well-established business. Hours of work will be Monday to Friday 8:00am – 5:30pm Responsibilities will include:  Inbound and outbound calls to customers and our Internal Branches.  Processing customer’s website placed orders  Processing internal Branch placed orders  Conversing with customers via on-line chat and e-mail  Tracking orders and liaising with all our courier networks  Assisting customers when using our website, placing orders etc.  General office / customer service duties Skills, Knowledge, Qualification and Experience  Computer literate  Previous experience...

Customer Service Advisor – Inbound Calls Location: Northampton Contract: 12 months Pay: £13.87 per hour Hours: 8am – 8pm, Monday to Sunday (shift-based) Pertemps are currently supporting the recruitment of Customer Service Advisors for a long-term contract opportunity based in Northampton. This role offers full training, structured support, and the chance to build valuable experience within a fast-paced customer environment. You’ll be working on a rota basis, covering 5 days out of 7, with your shifts provided 6 weeks in advance. Shift patterns include: Early: 8am – 4pm Mid: 9am – 5pm / 10am – 6pm Late: 11am – 7pm / 12pm – 8pm When working late shifts, you’ll typically have the weekend off. Please note there may be occasions where shifts run across six consecutive days into the following week. What you’ll be doing In this role, you’ll be the first point of contact for customers, handling a variety of inbound enquiries. Full training will be provided, so you’ll feel confident...

Customer Service Advisor £12.89 per hour We're hiring for a Customer Service Advisor, a chance to join a growing, people-focused organisation. This is a fantastic opportunity to gain valuable experience, receive full training, and build a long-term career within a dynamic and customer-centric team. What You'll Be Doing: Supporting customers with queries and account services Handling inbound and outbound calls, emails, and online chats Providing accurate information and solutions to customers Working collaboratively within a supportive, high-performing team What We're Looking For: Strong communication and customer service skills A proactive and professional attitude Excellent attention to detail and problem-solving ability Previous customer service experience is a plus Apply now for immediate consideration! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a...

Join Our Team as an Inbound Banking Customer Service Advisor! Location: Northampton Contract Type: Fixed Term (June 1, 2026 - June 30, 2026) Working Pattern: Full Time, shifts between the hours of 8am - 8pm - 5 out of 7 days (2 days in the office) Training is 8 weeks on site 9am - 5pm Are you passionate about providing excellent customer service? Do you thrive in a lively environment where your contributions make a difference? If so, we want YOU to be part of our dynamic team as an Inbound Banking Customer Service Advisor! Why Join Us? At our company, we believe that our people are our greatest asset. We pride ourselves on creating an inclusive, supportive, and energetic workplace where your ideas are welcomed, and your growth is nurtured. This is your chance to shine in the banking sector and play a vital role in helping our customers with their banking needs! What You'll Do: As an Inbound Banking Customer Service Advisor, your primary responsibilities will include: Engaging...

Customer Service/Complaints Handler’s – Immediate Start (6 Roles) Global Financial Services Business | Redhill | £15.66 per hour We’re partnering with a leading global organisation to recruit 6 x Customer Service Advisors to join their fast-paced complaints team on a temporary basis, starting on 1st June 2026 for up to 6 months. If you thrive in a high-volume, regulated environment and enjoy resolving complex customer issues with pace and precision, this is a fantastic opportunity to step into a dynamic and impactful role. The Role You’ll be at the heart of customer resolution—handling a mix of calls and written complaints, investigating issues, and delivering fair, compliant outcomes. You’ll work closely with internal teams, external partners, and dealerships to resolve matters quickly and effectively. What You’ll Be Doing * Managing a high volume of incoming calls and written complaints * Investigating issues thoroughly to identify root causes * Delivering clear,...

Facilities and Services Officer needed for A/L cover. 30th April- 8th May, not working the weekend and Monday 4th May bank holiday. £14.24 an hour.  Please see below the shift pattern: Monday- Thursday 13:00- 21:00  Friday 10:00- 18:00 THE ROLE- Open / Close the building and maintain security levels (building sweeps for people on site when closing etc) Management of reception desk and cover reception as part of a rota (to include weekends and evenings) Monitor and maintain a high standard of health and safety by undertaking regular building checks and resolving or reporting any issues that arise Maintain a high standard of service to the building users by proactively identifying areas requiring maintenance Provide an excellent level of customer service at all times, including handling ad hoc enquiries from building users and other customers in a professional and courteous manner, either resolving or referring on to others as appropriate Develop and maintain a trusted...

Our client, a financial services business based in the heart of Bromley is seeking to increase its Customer Service Team due to growth on a 6 month fixed term contract. You will be working for a progressive company that helps families and individuals reach their financial goals and improves communities. This could suit someone who has worked in retail and dealt with customer enquiries on the phone or someone looking to return to the workplace. You will be joining an established and supportive team who will help you succeed in your role.  You will receive support throughout your on boarding as well as regular training and development. Your responsibilities will include: Providing support services for customers and field force from initial contract through to the end of the contract terms and to provide excellent customer services at all times First point of contact for customers calling with enquiries relating to policy maturities Liaising with financial advisers and third...

Are you an experienced administrator or customer service advisor? DS Smith are currently looking for an experienced Administrator to work in their Milton Keynes depot. This role is ideal for someone with previous admin and customer service experience within a manufacturing/warehouse/transport environment. Role: Transport Administrator Shifts: 06:00 AM till 18:00 PM 4 on 4 off, including weekends Pay: £14.54 per hour Duration: Ongoing Location: DS Smith, Andersen Gate,Milton Keynes, MK4 4AE Main tasks include * Manage communication with customers outside of standard business hours, ensuring queries and issues are handled promptly. * Coordinate and book transport for outbound deliveries outside of normal operating hours. * Arrange delivery bookings via phone and email, ensuring all required information is accurately recorded. * Maintain and update tracking reports for all inbound and outbound orders, always ensuring data accuracy. * Process orders within the system and...

Client Experience Advisor Reference: (phone number removed) / (phone number removed) / (phone number removed) Umbrella Rate: £24.16/hr (Inside IR35) Are you ready to elevate your career in customer service and be part of a company that delivers exceptional experiences to its clients? This is your chance to step into the role of Client Experience Advisor and play a pivotal part in shaping unforgettable moments for discerning customers. This company is renowned for its commitment to modern luxury and innovation, offering you the opportunity to work in a fast-paced, energetic environment where your skills and dedication will truly shine. With hybrid working options and a supportive team, this role is perfect for those who thrive on delivering excellence and making a difference. What You Will Do: • Manage inbound and outbound client and retailer contact across multiple communication channels, including phone, email, chat, and social media. • Build rapport with clients and...

Customer Services - nights Rawtenstall 4 on 4 off - 7.30PM  - 7am DBS required £13.99 per hour About the Role We’re currently recruiting a Night Customer Service Advisor to support one of our clients based in Rawtenstall. This role is based on a small, friendly contact centre and involves taking inbound calls from customers who require immediate support—often in urgent or potentially life-threatening situations. Our client provides critical assistance to a wide range of individuals, many of whom rely on swift and compassionate responses during times of crisis. What You’ll Be Doing As a Night Customer Service Advisor, you’ll be the first point of contact, answering calls promptly—ideally within three rings. Using a structured script, you’ll assess the urgency of each situation and provide calm, clear guidance to the caller. You could be responding to situations such as: A triggered fire alarm requiring you to contact emergency services A caller who has experienced a...

Job Title: Helpline Advisor Location: Dover (9 minutes from station, free parking available) Contract: 12 month contract Hours: 35 hours per week (rotational shifts between 8am–8pm) Salary: Starting at £26,739 rising to £29,602 after 6 months Our client is seeking compassionate and professional Helpline Advisors to join their growing support team. This is a rewarding role for individuals with strong communication skills and a passion for helping others. About the Role: You’ll be the first point of contact for callers, providing guidance, support, and signposting to relevant services. You’ll also escalate safeguarding concerns and maintain service KPIs (note: this is not a sales role). Key Responsibilities: * Handle inbound support calls with empathy and professionalism * Escalate safeguarding issues appropriately * Signpost callers to relevant departments and services * Maintain accurate records and meet performance standards What We’re Looking For: * Previous...

We are recruiting on behalf of a community-focused organisation operating in the housing sector, providing services to residents and supporting tenancy management and property maintenance. The business has an established customer services function that acts as a key point of contact for customers, handling day-to-day enquiries and coordinating service requests.   About the role This is a Customer Service Advisor position within a customer services team, primarily handling inbound calls (with some outbound contact as required). The role involves responding to a range of housing-related queries including tenancy management and maintenance issues, raising repair orders, and taking rent payments. The position is hybrid, working 35 hours per week with set office/homeworking days: Monday, Tuesday and Thursday in the office; Wednesday and Friday working from home. The client is looking for someone to start as soon as possible. Interviews are expected to be arranged quickly (potentially...

Temporary Clinical Customer Experience Specialist - Audiology (6 month Maternity Cover) Location: Home / Remote (UK-wide Travel) must hold valid UK driving licence and car Start date: asap Hourly rate: £28.21 per hour (£55,000 per year) Duration: 6 months with possible extension Hybrid: 3 days per week driving to visit UK based clinicians and 2 days working from home Join Our Mission to Transform Ear and Hearing Health! Are you passionate about making a difference in people's lives? Do you thrive in a dynamic healthcare environment? If so, we have an exciting opportunity for you! Our client, a forward-thinking healthcare organisation, is seeking a Clinical Customer Experience Specialist to join their innovative Customer Experience team. About the Role: As a Clinical Customer Experience Specialist, you will play a pivotal role in enhancing ear and hearing health services across the UK. Your primary responsibility will be to guide customers from on boarding through training...

Temporary Clinical Customer Experience Specialist - Audiology (6 month Maternity Cover) Location: Home / Remote (UK-wide Travel) must hold valid UK driving licence and car Start date: asap Hourly rate: £28.21 per hour (£55,000 per year) Duration: 6 months with possible extension Hybrid: 3 days per week driving to visit UK based clinicians and 2 days working from home Join Our Mission to Transform Ear and Hearing Health! Are you passionate about making a difference in people's lives? Do you thrive in a dynamic healthcare environment? If so, we have an exciting opportunity for you! Our client, a forward-thinking healthcare organisation, is seeking a Clinical Customer Experience Specialist to join their innovative Customer Experience team. About the Role: As a Clinical Customer Experience Specialist, you will play a pivotal role in enhancing ear and hearing health services across the UK. Your primary responsibility will be to guide customers from on boarding through training...

Facilities Coordinator (MUST HAVE EXPERIENCE) Pay rate: £16.48 an hour Working days: Monday to friday Location: Camden Town Contract Type: Temporary 3 MONTHS What You'll Do: As our Facilities Coordinator, you will play a vital role in ensuring our housing facilities are maintained to the highest standards. Your responsibilities will include: Principle contact for Renovo, cheques and other all contractors coming into the Arlington Building. Building and maintaining strong Strategic relationships including meetings, KPIs, SLAs, contract review, and VFM. Liaison with internal partners including Care and Support, Finance, Development and Central Operations Lead on the property's Health and Safety and Fire Safety compliance Training and technical advisor for GMs, colleagues and in liaison with the central team Manage the facilities within Arlington. Review contract terms and contractor performance on a regular basis to ensure that a value for money, high standard service is...

Job Title: HSE ADVISOR (HEALTH SAFETY ENVIRONMENTAL) Location: Leatherhead Salary: £43,290 per annum Sector: Gas Contractor - 12M FTC - Leatherhead office base - £43,290pa - May be opportunity to work remotely 1-2 days a week but will be mostly office based Job Title: QHSE Advisor Location: Leatherhead-Head Office Reports To: Health & Safety Manager PURPOSE: To provide technical and administrative health and safety support to the QHSE Department. NATURE & SCOPE: The Company Group is an established property maintenance and installation organisation, which specialises in providing gas central heating and hot and cold-water services to private, commercial landlords and industrial property owners. We also have various departments supplementing the facilities management requirements of our client's needs, including the adaption of bathroom and reactive maintenance works. ROLE SPECIFICATION: * A key technical member of the Health and Safety team supporting the Group's...

Housing Options Officer / Advisor 📍 Solihull 💷 £24.32 per hour LTD 🕒 Full-Time | Temporary Contract (12 Weeks) We are currently recruiting for an experienced Housing Options Officer / Advisor to join a busy Homeless Services team in Solihull on a 12-week temporary contract. This is an excellent opportunity for someone with homelessness prevention, housing options or frontline housing advice experience to make a real impact supporting vulnerable individuals and families. The Role You will provide a high-quality, customer-focused housing options service, supporting customers who are homeless or threatened with homelessness. Working within the Homeless Reduction Act framework, you will assess housing needs, deliver tailored advice, and help secure suitable accommodation solutions. Key Responsibilities Manage homelessness enquiries face-to-face, by phone, email and digital channels Carry out housing needs and homelessness assessments Develop personalised housing plans and...

Our client based in Woking are seeking a Customer Service Advisor to join their busy team! You will be first point of contact for customers and provide advice and guidance on products. This role requires someone with excellent customer service skills, who enjoys a fast-paced environment! To be considered you must be available immediately. Duties: Engage with customers, providing information about products and services Building rapport with customers over the phone Manage customer complaints and ensuring the highest customer satisfaction Use CRM system to manage customer interactions Ensure customer records are updatedExperience: Excellent communication skills, both written and verbal Strong attention to detail Previous customer service experience Experience using a CRM software Positive attitude with customers and colleagues