Dec 20, 2025
Location: Northampton
Contract: 4 month temporary contract
Rate: £25 - £28 p/h
About the Role
We are seeking a proactive and customer-focused Income Officer to join a Housing Association based in East Midlands area. This is an exciting opportunity for an experienced professional who is committed to supporting residents, sustaining tenancies, and ensuring the effective management of rental income.
As an Income Officer, you will take responsibility for a defined patch of properties, working closely with customers to prevent arrears, agree realistic repayment plans, and provide early intervention support. You will also collaborate with internal teams and external partners to promote financial wellbeing and maximise income collection.
Key Responsibilities
* Manage and monitor rent accounts, taking prompt action on arrears.
* Provide advice and support to tenants on income-related matters, including welfare benefits.
* Make referrals for additional support where required to help...
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NN1, Northampton, West Northamptonshire
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