459 income officer jobs found

Income Officer – 6 Month Agency Contract 💼 Role: Income Officer 💷 Rate: £18.45 per hour 📅 Contract: 6 Months (Agency) About the Role We're looking for an experienced Income Officer to join a busy housing team on a 6-month agency contract. You'll be responsible for managing rent arrears from early intervention through to legal enforcement, so we're looking for someone who can hit the ground running. Experience using NEC Housing Management System would be a significant advantage. Key Responsibilities Manage a caseload of rent arrears, taking prompt and appropriate recovery action. Contact customers by phone, email, letter and home visits to negotiate repayment plans. Maximise rental income through effective arrears management. Prepare legal documentation and represent the organisation at court and evictions where required. Ensure compliance with the Pre-Action Protocol for Social Landlords. Liaise with the DWP, Housing Benefit teams and other agencies to secure payments. Work with...

Income Officer Reading Temporary up to 6 months Office based £23.00 Umbrella We are recruiting an Income Officer on behalf of a large social housing provider to deal with low level arrears all the way up to taking tenants to court. Key responsibilities: Take early action to minimize the development of debt Contact customers in arrears using a variety of methods including home visits and encouraging customers to access services on a digital platform Ensure that all customer contact is recorded within our Housing Management system and accurate records at kept Manage an arrears case load on a weekly basis, taking timely and appropriate action to engage with customers and recover the debt Instigating court action for recovery of rent arrears, where proportionate and in line with policy and procedures and Pre Action Protocol for Possession Claims for Social Landlords If appropriate, instigate direct payments from customers benefits ie Housing Benefit or Universal Credit liaising...

We are currently recruiting for an experienced Income Officer to join a well-established Housing Association in Birmingham on an initial 2-month temporary contract. This is a fantastic opportunity for someone with a strong background in social housing who can hit the ground running. You'll be responsible for managing a patch of rent accounts, delivering the full end-to-end income recovery process, while also providing a small amount of general tenancy management support where needed. Key Responsibilities of an Income Officer: Manage a portfolio of rent accounts, ensuring rental income is maximised and arrears are kept to a minimum. Deliver the full income recovery process, from early intervention through to legal action and court where required. Manage complex arrears cases, working with customers to agree realistic repayment plans and sustain tenancies. Carry out home visits and maintain regular contact with tenants to support positive outcomes. Provide advice and signposting...

Charity Income Generation & Fundraising Officer Based in Stirling | fully office-based role Full-Time role | 9:00am to 5:00pm | Monday to Friday Fixed-Term Contract until end of March 2027 Salary up to £36,000 + benefits (depending on experience) Search Consultancy are delighted to be working exclusively with a leading Charity business based in Stirling to recruit this new role into their team on a fixed-term basis for 9 months. The successful candidate will be responsible for providing in-depth support on a number of fundraising projects. Duties involved in this role will include: * Support the promotion and delivery of charity's fundraising projects * Setting up specific fundraising drives using the platform admin system, ensuring accuracy and readiness for launch * Manage and fundraising website and admin portal, including updating content * Overseeing the day-to-day running of active campaigns, monitoring registrations, participant activity and system performance * Act...

Spencer Clarke Group are seeking a Housing Income and Corporate Debt Officer for a local authority in Folkestone. In this role, you will administer Business Rates accounts, maximise council revenue and deliver an efficient, customer-focused service. Duties: Administer Business Rates accounts, including billing, reliefs, exemptions, refunds and account amendments. Manage customer enquiries and provide accurate advice in line with current legislation and council procedures. Maintain property and account records, liaising with internal teams and external organisations such as the Valuation Office Agency. Support the collection and recovery of Business Rates income through effective case management and debt recovery processes.Qualifications and Experience: Recent experience in Business Rates, Revenues or a similar administrative/customer service role. Good working knowledge of Business Rates legislation and administration. Experience using Microsoft Office and revenue management...

Income Assistant Brent £24.56ph Full time To deliver an efficient and robust administrative function to the Rent Income Team within the General Needs Service and provide residential and non-residential rent collection services to all council tenants. To deliver services for residents including face-to-face, telephone, email and virtual communication while ensuring pace, confidentiality and empathy are provided. To collaborate with the Rent Income Officers, Area Tenancy Managers, Welfare Advisors and Income and Financial Inclusion Management Team to provide the best service possible for our residents. To ensure that council policies, performance standards and customer satisfaction requirements are met Job specific roles and responsibilities Collaborate with the Rent Income Team to provide a robust duty rota and answer queries at reception regarding tenant rent accounts and arrears; re-directing calls and enquiries where necessary to officers. Deal with tenant enquiries by...

Marks Consulting Partners are currently looking for an Allocations Officer to work with one of our Local Authority clients in Middlesex. What the Job Will Be Doing * Managing a caseload of housing applications from initial assessment through to property allocation * Assessing applications in line with the Housing Act 1996 (Part VI), Allocations Policy and relevant legislation * Determining eligibility, banding and priority for applicants on the Housing Register * Shortlisting and nominating applicants through the choice-based lettings process * Managing the allocation of both permanent and temporary accommodation in line with policy * Carrying out verification checks, including income, residency, immigration status and supporting documentation * Assessing medical, welfare and overcrowding cases, obtaining specialist advice where required * Providing housing advice to applicants, explaining allocation decisions and review rights * Liaising with Housing...

Housing Options Officer - Bracknell - £36.10 p/h umb Must be able to attend the office once a week to offer a face to face assessment Previous working experience of Abritas/Civica required To consider and assess homelessness applications in accordance with the Housing Act 1996 Part VII as amended by the Homeless Reduction Act 2017 and meet the Councils statutory obligations in relation to providing high quality housing advice and homeless services including the s184 notifications and direct communication via phone, email or in person, with members of the public seeking support or advice To undertake assessment and triage duties as part of a rota To actively work with clients to prevent and relieve their homelessness To have knowledge of the Renters Rights Act To negotiate with landlords, family members and other agencies, both statutory and non-statutory to find the best solutions to clients housing needs and seeking to prevent homelessness wherever possible. To...

Adecco are pleased to be recruiting for a CPR Team Victims Services Support Officer! to work within the Merseyside Police Force. Are you passionate about making a difference in the lives of victims of crime? Do you thrive in a supportive role that champions community safety and wellbeing? If so, we have an exciting opportunity for you to join our team as a Victims Services Support Officer in Allerton, Liverpool! Details: Contract Type: Temporary on going Hourly Rate: £15.94 per hour End Date: May 2028 Working Pattern: Full Time (36.5 hours/week, Monday to Friday) About the Role: As a Victims Services Support Officer, you will play a crucial role in supporting the commissioning, monitoring, and development of the Police and Crime Commissioner's (PCC) Victim Care grant-funded services across Merseyside. You'll be at the heart of our efforts to enhance victim support, working closely with various organisations and stakeholders. What You'll Do: Support Grant Management: Assist in...

Location: Solihull Rate: £16.90 per hour PAYE Hours: 37 hours per week, Monday to Friday Contract: Until 31 January 2027 (initially) Start Date: ASAP We are currently recruiting for an experienced Financial Inclusion Officer to join a busy and supportive local authority team. This is an excellent opportunity for someone with a background in financial inclusion, welfare benefits, debt advice or housing support who is passionate about helping vulnerable residents improve their financial wellbeing. A security clearance check BPSS will be required for this role along with a Standard DBS check. ## The Role You will manage a caseload of residents experiencing financial hardship, providing practical advice, guidance and support to help them maximise income, access benefits and grants, reduce debt and sustain their housing. Working with a range of partner agencies, you will help individuals achieve long-term financial stability. ## Key Responsibilities Manage a varied caseload of...

About us Thames Valley Air Ambulance exists to give everybody within our community the best chance of surviving and recovering from an emergency. We are here for you and your loved ones. In Berkshire, Buckinghamshire, and Oxfordshire. Whoever you are. Wherever and whenever you need us. What we are looking for: We are looking for an enthusiastic, organised and supporter-focused Challenge Events Officer to help deliver an exceptional experience for Thames Valley Air Ambulance’s London Marathon 2027 participants and wider challenge events community.  At Thames Valley Air Ambulance, we’re committed to giving everyone the best chance when the worst happens. Every day, we’re called to life-threatening emergencies across Berkshire, Buckinghamshire, and Oxfordshire. But we can’t do it without the generosity of our supporters and that’s where you come in. Your role Working closely with the Events Manager, you will lead on the recruitment, delivery and stewardship of London Marathon...

Eden Brown are seeking a highly experienced Housing Officer on a 2 month contract situated in Manchester The role as Housing Officer will involve full time office work - No hybrid option As a Housing Officer your role will involve: - Providing a frontline service to a portfolio of tenants across Manchester; which includes vulnerable, young people and across older persons services - Dealing with Income challenges - Tenancy Sustainment - Safeguarding, Domestic Abuse and Community Safety - Environmental issues ie fly tipping, garden issues Due to the nature of this role interested candidates must have extensive Housing Management experience You must have access to a car Only apply if you match the above criteria Eden Brown is acting as an Employment Business in relation to this vacancy

We are looking for an organised, customer-focused Housing Register Officer to join our Housing Services team. This is an excellent opportunity for someone who is passionate about delivering high-quality public services and helping people access social housing. As a Housing Register Officer, you will play a key role in maintaining an accurate and fair housing register, assessing applications in accordance with housing legislation and the Council's Allocations Policy, and providing excellent advice and support to customers throughout the application process. About the RoleYou will be responsible for assessing new housing applications, reviewing existing applications, determining eligibility and priority, and ensuring applicants receive clear, timely decisions. Working closely with colleagues across Housing Services and external partner organisations, you will help ensure that social housing is allocated fairly, transparently, and in line with statutory requirements. Key...

A Housing Association is currently looking for an office based Senior Housing Officer on a temporary basis for about three months Key responsibilities as follows Responsible and accountable to residents for providing an excellent, empathetic and personal housing management service This includes regular communication and meetings with each resident at home, and being responsible for ensuring that any issues they have raised are resolved appropriately Achieve this by working creatively on your own as well as part of a wider team, including but not exclusively, the customer service centre and the Asset’s team You will be connected to tenants - in their communities ensuring residents are offered the right support to maintain their tenancies, be happy in their homes and get on with their lives. Always keep your promise to tenants by getting back to them within agreed timescales and tasks. Ensure we keep residents safe by following safeguarding procedures and working closely with...

Role title: Senior Finance Officer (Housing Revenue Account) Location: Hybrid, London Borough of Harrow Forward Drive, Harrow, HA3 8NT Contract: 6 months Rate: £400 per day (Umbrella) About the Role: London Borough of Harrow is seeking an experienced Senior Finance Officer to provide expert financial analysis and business partnering support to the Council's Housing Revenue Account (HRA). This is an exciting opportunity to play a key role in ensuring the financial sustainability of housing services while supporting strategic decision-making that directly impacts tenants and the Council's long-term housing delivery objectives. Working closely with senior stakeholders, you will be responsible for delivering high-quality financial advice, ensuring compliance with statutory and regulatory requirements, and supporting the effective management of housing income streams, including rent and service charge setting. Key Responsibilities: Provide expert financial analysis and business...

Financial Inclusion Officer Rate: £16.90 per hour PAYE Location: Hybrid, Solihull Contract: 3 months Working hours: M-F Opus People Solutions are recruiting on behalf of Solihull Council for a Financial Inclusion Officer for a 3 month contract with possible for an extension. The role is demanding as it will involve working in a target-driven environment, managing a caseload and working with households with a wide range, sometimes complex needs. On a rota basis, the role will be office based with supervisory duties. Purpose of the Role: The role is of a case worker to support and facilitate households with complex and complicated financial needs with the aim of enabling residents to: * alleviate unnecessary financial hardship * sustain affordable housing * maximise household income * obtain debt and budgeting advice A key part of the role will be linking into benefit services. The post holder will need excellent communication skills to engage with and offer support,...

Location: East Midlands (Hybrid Working 3-4 days on site) Contract: Initial 3 Months Rate: Negotiable Start Date: ASAP Key Responsibilities: * Managing a designated housing patch * Delivering tenancy management services across a portfolio of properties * Conducting tenancy audits, estate inspections, and resident visits * Managing Anti-Social Behaviour (ASB) cases from investigation through to resolution * Handling tenancy breaches and tenancy enforcement action where required * Supporting tenancy sustainment and resident engagement initiatives * Managing low-level rent arrears and working alongside income teams * Liaising with internal departments, local authorities, support services, and external agencies * Ensuring compliance with housing policies, procedures, and relevant housing legislation * Maintaining accurate records and case management systems Requirements: * Previous experience as a Housing Officer, Neighbourhood Officer, Tenancy...

Service Charge Officer - S20 Temp 3 months initially £22 PAYE plus holiday Canning Town Area - 3 days in the office 2 days working from home Our client a small housing association is looking to recruit a Service Charge Officer to mainly deal with S20 notices and queries. As the successful candidate you will assist homeowners to sustain their lease and maximise income through the effective management of accounts. You will also: Provide an effective, proactive and resident-focused income collection service, balancing prevention, support, and recovery. Provide an objective and effective income recovery service. Sensitive to resident needs, be the first and main contact for service charges. Appropriately refer complex casework Assist with the preparation of papers for court and tribunals Ensure arrears recommendations are actioned Ensure timely completion of benefit claims and assist with verification Identify at-risk residents and ensure that they are provided with appropriate...

A Housing Association is currently looking for an office based Housing Officer on a temporary basis for about three months Key responsibilities as follows Responsible and accountable to residents for providing an excellent, empathetic and personal housing management service This includes regular communication and meetings with each resident at home, and being responsible for ensuring that any issues they have raised are resolved appropriately Achieve this by working creatively on your own as well as part of a wider team, including but not exclusively, the customer service centre and the Asset’s team You will be connected to tenants - in their communities ensuring residents are offered the right support to maintain their tenancies, be happy in their homes and get on with their lives. Always keep your promise to tenants by getting back to them within agreed timescales and tasks. Ensure we keep residents safe by following safeguarding procedures and working closely with external...

We are currently recruiting for an experienced Business Rates Officer to join a busy Revenues team within a local authority environment. You will play a key role in the administration, billing, collection and recovery of Non-Domestic Rates (NNDR), ensuring accuracy, compliance with legislation, and maximising income collection for the Council. 📌 Key Responsibilities * Administer the billing, collection and recovery of Business Rates * Maintain and update Business Rates records to ensure accurate billing and collection * Open, close and amend Business Rates accounts * Process payments and set up Direct Debits * Apply reliefs, exemptions and discounts in line with legislation * Review, check and authorise refunds and adjustments * Maintain and update rating lists and property records * Trace absconded debtors and take appropriate recovery action * Determine and implement the most appropriate recovery action for outstanding debts * Deliver a high...