55 resident liaison officer jobs found

Temporary Resident/Customer Liaison Officer Location: Crewe/Chester/Stoke areas Contract: Temporary (initial 4 weeks, with potential to extend) Hours: Monday-Friday, 8:00am-4:30pm Rate: Flexible - dependent on experience The Role An exciting opportunity has arisen for an experienced Customer Liaison Officer to support projects across the Crewe area. This role is initially offered on a 4 week temporary basis, with the possibility of extension. You will play a key role in resident engagement, acting as the main point of contact between customers, residents, and project teams to ensure works are delivered smoothly and professionally. The role will require travel between sites; candidates must have access to their own vehicle. Mileage expenses can be claimed. Key Responsibilities As a Resident/Tenant Liaison Officer, your duties will include: Leading resident and community engagement activities and building strong local relationships Communicating clearly with residents about...

Resident Liaison Officer (RLO) Location: Hackney, London Contract: 6-8 Month Fixed-Term Contract Sector: Social Housing / Planned Maintenance £18.00per hour Overview We are currently seeking an experienced Resident Liaison Officer (RLO) to join a leading contractor delivering planned maintenance works within the Social Housing sector across Hackney. This is an excellent opportunity for a customer-focused professional with experience managing resident relationships throughout refurbishment and maintenance programmes. The successful candidate will act as the key point of contact between residents, site teams, and the client, ensuring works are delivered with minimal disruption while maintaining high levels of customer satisfaction. Key Responsibilities Serve as the primary point of contact for residents before, during, and after works are carried out. Build and maintain positive relationships with tenants, leaseholders, client representatives, and site teams. Conduct resident...

About the Role Basildon Council, in partnership with Vivid Resourcing, is seeking three dedicated and people-focused Client Resident Liaison Officers to support the smooth delivery of major works programmes across our housing services. You’ll be the vital communication link between residents, contractors, technical teams and internal colleagues—ensuring that tenants and leaseholders feel informed, supported and heard throughout the lifecycle of each project. This is a rewarding, resident-facing role ideal for someone who thrives on relationship-building, problem-solving, and helping residents navigate essential improvements to their homes. What You’ll Be Doing Resident Engagement & Support * Act as the primary contact for tenants and leaseholders throughout major works. * Provide clear, accessible information through newsletters, notices, and direct communication. * Carry out home visits to understand resident needs, gather feedback, and support individuals with...

Resident Liaison Officer Harlow District Council 12 months, Full Time £200 per day umbrella Location: Harlow Vivid Resourcing are delighted to be supporting Harlow Council to recruit 3 temporary Resident Liaison Officers on a 12-month basis. Please note that this post requires the successful individual to be based on site a minimum of 3 days per week. You must be able to drive and have access to a car. Job Purpose: The Resident Liaison Officer (RLO) acts as a vital link between residents and contractors, ensuring effective communication and addressing resident concerns during construction or refurbishment projects. The Role: Communication: Serve as the primary point of contact for residents, providing updates on project progress and addressing any concerns or complaints. Resident Engagement: Foster positive relationships with residents, ensuring they are informed about the work being carried out and the expected timelines. Problem Resolution: Handle resident complaints...

We are currently recruiting for an experienced Tenant Liaison Officer to support a leading Housing Association across Birmingham, Coventry, and Worcester. This is an excellent opportunity to join a busy team delivering essential repairs and maintenance programmes within occupied residential properties. The Role As a Tenant Liaison Officer, you will act as the key point of contact between residents, contractors, and the Housing Association throughout planned and ongoing maintenance works. You will be responsible for ensuring residents are kept fully informed, supported, and updated throughout the duration of repair and refurbishment projects. Key Responsibilities of a Tenant Liaison Officer: Liaise with tenants before, during, and after repairs and maintenance works. Provide clear and timely communication regarding project schedules, access requirements, and any changes to planned works. Manage resident expectations and resolve queries or concerns professionally. Support site...

Join a leading social housing contractor delivering a major retrofit and decarbonisation programme across the North West. This is a rewarding opportunity to support residents through energy-efficiency improvements that will make homes warmer, greener, and more affordable to run. As a Customer Liaison Officer, you'll be the key point of contact for residents, ensuring they are informed, supported, and engaged throughout the delivery of planned works. Key Responsibilities Arrange and follow up retrofit survey appointments, including no-access properties Build positive relationships with residents and local communities Communicate planned works clearly and effectively Manage customer enquiries, concerns, and complaints professionally Coordinate property access to support project delivery Resolve access issues and escalate concerns when required Maintain accurate records of resident interactions Support community engagement activities across the programmeWhat We're Looking For...

Join a leading social housing contractor in a rewarding role that puts residents at the heart of major retrofit and decarbonisation projects. This Customer Liaison Officer position offers the opportunity to work on a large-scale programme improving the energy efficiency of homes across the North West, helping residents understand and engage with works that will make their homes warmer, more sustainable, and more cost-effective to run. This is a 4-week temporary contract with an immediate start available, offering consistent work with a well-established social housing contractor. You'll act as the key link between residents, communities, and operational teams, ensuring customers are kept informed, supported, and engaged throughout the delivery of works. We'd love to hear from anyone with a background as a Customer Liaison Officer, Resident Liaison Officer, Tenant Liaison Officer, Housing Officer, Customer Service Advisor, Community Engagement Officer, or someone with experience...

Join a leading social housing contractor in a rewarding role that puts residents at the heart of major retrofit and decarbonisation projects. This Customer Liaison Officer position offers the opportunity to work on a large-scale programme improving the energy efficiency of homes across the North West, helping residents understand and engage with works that will make their homes warmer, more sustainable, and more cost-effective to run. This is a 4-week temporary contract with an immediate start available, offering consistent work with a well-established social housing contractor. You'll act as the key link between residents, communities, and operational teams, ensuring customers are kept informed, supported, and engaged throughout the delivery of works. We'd love to hear from anyone with a background as a Customer Liaison Officer, Resident Liaison Officer, Tenant Liaison Officer, Housing Officer, Customer Service Advisor, Community Engagement Officer, or someone with experience...

Are you in search of a temporary yet fulfilling role? Look no further! We're thrilled to offer an exciting position for our client based in the city of london who are looking to appoint a After Sales Officer for the 3 months ongoing, at the rate of £21.27 per hour Paye Job responsibilities To provide an effective and customer-focused after-sales service for residents following the handover of new homes. The After Sales Officer will manage defects and warranty issues, liaise with contractors and developers, monitor performance, and ensure residents receive a high-quality service throughout the defects liability period. You must have staircasing experience.. Commission - £500 per month by hitting targets that are set on a monthly basis. Hybrid - 2-3 days in the office. Non negotiable - Tues Weds every week - Every other week they need to 3 days (3rd day your choice). Customer Service & Resident Support Act as the primary point of contact for residents regarding defects and...

Housing Liaison Officer North London  3 to 6 month ongoing contract Full time hours Monday to Friday 9am to 5pm  Role Purpose  To be part of a team delivering a high quality, consistent, flexible, value for money comprehensive service to tenants including, new tenancies and tenancy changes interviewing service users and dealing with general enquiries. To be responsible for a range of tenancy management duties and be a visible presence with residents on our estates.  Ensuring tenants are well cared for, neighborhoods are clean and safe and resident satisfaction is high. Responsibilities To take part in the organisation’s response to emergencies, helping to co-ordinate actions and providing support to residents. To respond to and manage incidents of low level anti-social behaviour, including harassment, nuisance, and neighbour disputes, taking appropriate action in liaison with Haringey Council, Police and other agencies. To take enforcement action to resolve anti-social...

RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Police Staff Investigator - PVP 📍 Location: Gainsborough 💰 Pay Rate: £26.00 per hour 📅 Contract: Fixed-term until 31 March 2027 ⏰ Hours: Full Time or Part Time hours available Full time standard - Monday to Friday, 8:00am - 4:00pm 🏢 Working Arrangement: Office-Based (No Hybrid Working) 📌 Vacancies: 5 Positions Available About the Role We are currently recruiting for five experienced Police Staff Investigators to join a Protecting Vulnerable Persons (PVP) team This is an excellent opportunity for qualified investigators with a passion for safeguarding vulnerable people and delivering high-quality investigations. Working within a busy and professional environment, you will undertake enquiries, gather evidence, interview victims,...

Temporary Accommodation Officer We are currently recruiting for a Temporary Accommodation Officer to join a Local Authority on a 3-month ongoing contract. This is a key role within the Hostels Service, supporting the management of temporary accommodation for homeless households. Role Details: Contract: 3 months (ongoing) Hours: Monday to Friday, 9:00am – 5:00pm (35 hours per week) Working Pattern: Hybrid working 3 days in office & 2 from homeAbout the Role: You will be responsible for the day-to-day management of hostel-based temporary accommodation, ensuring residents are supported while maintaining compliance with housing legislation, council policies, and service standards. Working as part of a wider team, you will liaise with internal services such as repairs, cleaning, and support teams to deliver a safe and effective service. Key Responsibilities: Manage a caseload of residents within temporary accommodation, maintaining accurate records and meeting performance...

Caretaker We’re looking to recruit a Caretaker to join our team at Sutherland House School. In this role, you’ll be involved in the repair, servicing, and construction (where applicable) of fixtures, fittings and equipment, together with buildings and site maintenance and decoration. We are seeking candidates who have good communication a skill and a friendly and focused approach. The successful candidate will have a background in caretaking or site officer/premises with experience in carrying out variety maintenance and repair work to a professional standard. Immediate Start 1 year fixed-term contract with a view to 25 hours per week, timings to be confirmed depending on experience Salary - £17,593.98 Your Experience: It is preferred that you have previous experience working within an educational setting. Previous experience of working as a cleaner/caretaker/site manager and an understanding of different cleaning methods and equipment. Basic awareness of health and safety...

We are currently recruiting for an experienced Scheme Manager to support housing schemes across Coventry and Solihull on a part-time basis. This is an excellent opportunity for a customer-focused housing professional with experience in sheltered, supported, or independent living environments. Key Responsibilities of a Scheme Manager: Provide effective day-to-day management of designated housing schemes. Carry out regular resident welfare and wellbeing checks. Support residents to maintain their tenancies and live independently. Monitor health and safety compliance within schemes, including communal area inspections. Respond appropriately to safeguarding concerns and referrals. Liaise with residents, contractors, support agencies, healthcare professionals, and local authorities. Assist with tenancy-related matters and signpost residents to relevant support services. Maintain accurate records and ensure excellent customer service standards.Requirements of a Scheme Manager:...

Rehousing Officer Medway, Kent Temporary Ongoing Full Time A fantastic opportunity has arisen for an experienced Rehousing Officer to join a busy Housing Needs team in Medway, Kent, supporting homeless households into suitable temporary accommodation and helping to deliver an effective rehousing service. THE ROLE As a Rehousing Officer, you will play a key role in ensuring homeless households are placed into suitable temporary accommodation whilst delivering housing advice, managing applications and supporting the council's statutory housing duties. Source and secure suitable temporary accommodation for homeless households. Coordinate planned and emergency placements to ensure effective use of available accommodation. Conduct tenancy sign-ups and household visits for residents moving into temporary accommodation. Assess housing applications in line with the Allocations Policy and maintain accurate records. Manage temporary accommodation rent accounts and support income...

Rehousing Officer Location: Medway (Hybrid) Contract: 3 month temporary contract - possibility of extension Pay: £18 an hour We're working with a local authority in Kent looking for an experienced Rehousing Officer to join their housing team. This is an excellent opportunity for someone with strong people skills and a background in housing, tenancy or customer support to make a real difference in the community. Key Responsibilities: Manage day-to-day housing needs for residents living in temporary accommodation. Coordinate property inspections, maintenance and repairs to ensure homes are safe and compliant. Support residents with advice and guidance to help them sustain their accommodation and move into permanent housing. Liaise with contractors, maintenance teams and internal departments to resolve property or tenancy issues quickly. Respond to tenancy-related concerns, including complaints and anti-social behaviour, in a fair and professional way. Maintain accurate case...

This role has a starting salary of £11,514 per annum (pro rata to £27,634 FTE), based on a 15 hour working week. We are looking for an enthusiastic and self-motivated Senior Library Assistant to join our dedicated team. You will be based at Warlingham Library, you will also be required to work at Oxted Library. Libraries are spaces for social interaction, learning and cultural experiences, acting as an economic enabler providing support for local communities and businesses. Surrey's libraries offer vital services to all members of their communities. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (pro-rated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing...

Job Description: Security Officer Plymouth Community Diagnostic Centre and Derriford Hospital 10 Western Approach, Plymouth PL1 1TQ 6 hour shifts available between 07:30 and 20:30, across 7 days per week. Band 3 - £13.56 up to £22.92 Are you ready to play a vital role in keeping patients, staff, and visitors safe? As a Security Officer on the Bank team at Derriford Hospital, you will be an essential part of our Facilities team, delivering a professional, high-quality security service across all Trust sites. You will be predominantly based at Paignton Diagnostic Centre initially but will also be required to work at Derriford Hospital. From opening and closing the building, patrolling the site, responding to work requests to monitoring CCTV and supporting staff during challenging situations, your work ensures a safe, secure, and welcoming environment for everyone. This is a temporary role but ongoing placement with no set end date, providing a great opportunity for continued work and...

Client Local Authority in Newham Job Title Senior Temporary Accommodation Visiting Officer Pay Rate £220 DAILY UMBRELLA Hours 36 Hours a week(Mon-Fri)9AM-5PM Duration Initial 3 month contract Location HYBRID WORKING- 3 DAYS OFFICE BASED FROM BRIDGE ROAD DEPOT, NEWHAM Description Job Purpose To carry out occupancy and property inspections across temporary accommodation within the London Borough of Newham, ensuring properties are occupied appropriately, meet required health and safety standards, and support the effective management of temporary accommodation placements. Key Responsibilities Conduct regular occupancy checks across temporary accommodation to confirm resident occupancy and identify any non-occupation or irregularities. Undertake property inspections to ensure compliance with health and safety standards, including HHSRS requirements. Record accurate visit outcomes, highlighting risks, safeguarding concerns, and property issues. Liaise with...

Environmental Health Officer - Dorset £55 per hour 6-Month Contract Hybrid Working Free Parking Park Avenue Recruitment are currently working with a Dorset-based Local Authority seeking an experienced Environmental Health Officer to join their Private Sector Housing team on an initial 6-month contract. This is an excellent opportunity for a qualified Environmental Health Officer looking for a varied caseload across housing standards, enforcement and regulatory services, whilst benefiting from flexible hybrid working arrangements and free on-site parking. Purpose of the Job As an Environmental Health Officer, you will play a key role in improving housing conditions and protecting tenants within the private rented sector. You will undertake a broad range of statutory duties, ensuring compliance with housing legislation and delivering effective regulatory services to residents, landlords, letting agents and partner organisations. Key Responsibilities Undertake inspections of...