Mar 20, 2026
BBS Recruitment is an independent recruitment agency for the transport and logistics sector, supplying to a variety of clients across London, Hertfordshire and surrounding areas. We also recruit for Social Care and Public Sector roles.
We are currently recruiting for an experienced Customer Service Advisor to work for our client in Bournemouth and surrounding areas
Duties and responsibilities of Customer Service Advisor:
* Responsible for taking inbound calls about a range of services.
* To be responsible for ensuring that all account records are kept up to date and the appropriate account actions are taken in a timely manner. To help develop and improve arrears and enforcement processes in co-ordination with the Income team.
* Dealing with queries from the customers about their service charge accounts, setting up & managing payment plans and chasing arrears, including making referrals for legal action.
* To resolve enquires or sign-post customers in relation to the...
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Bournemouth, Dorset
Contractor