Apr 11, 2026
Job Title: Card & Payments Administrator
Temporary - 7/8 months
Department: Customer Services - Card & Payments
Location: Bristol
Salary: £12- £14 per hour
Role Purpose
To provide exceptional customer service and support within the Card & Payments team, ensuring accurate, timely, and compliant processing of workflows. This temporary role (7-8 months) focuses on delivering high-quality results for internal and external customers while supporting daily team operations.
Key Responsibilities
Deliver consistent, high-quality customer service via phone, email, and letters.
Process Card & Payments workflows accurately, meeting SLAs and KPIs.
Prioritise daily workload according to workflow plans and deadlines.
Escalate issues affecting workflow, controls, or service delivery.
Handle complaints in line with FCA guidelines and regulatory requirements.
Maintain knowledge of Card & Payment Schemes and internal processes.
Communicate effectively with internal...
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CV-Library
Bristol, UK
Contractor