45 resident liaison officer jobs found in Cheltenham

Resident Liaison Officer Cheltenham Temporary Contract Immediate Start Available Weekly payments About UsBuild Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment — from executive to operative level. With offices in London, Manchester and the Southwest, we specialise in Housing, Construction, Facilities Management, Property, Surveying, Health & Safety and Sales. We are currently working with a leading social housing contractor who is looking to appoint an experienced Resident Liaison Officer to support planned maintenance and refurbishment works across occupied social housing properties throughout the Cheltenham area. The RoleAs Resident Liaison Officer, you will be the key point of contact between residents, the client and site teams, ensuring clear communication throughout planned maintenance works. Working closely with residents, site managers,...

We are currently recruiting for a Resident Liaison Officer (RLO) to support a short-term contract across multiple sites in Cheltenham. This role will involve working closely with residents and site teams to ensure clear communication throughout ongoing works. The successful candidate will be responsible for maintaining positive relationships with residents, addressing queries, and ensuring disruption is kept to a minimum while works are carried out. Key Responsibilities: * Act as the main point of contact between residents and the site team. * Provide clear communication regarding ongoing works, schedules, and potential disruptions. * Carry out resident visits and maintain strong relationships across multiple sites. * Handle resident queries, concerns, and complaints in a professional and timely manner. * Provide regular updates to the project team and maintain accurate records of resident communications. * Support the site...

Job Title: Resident Liaison Officer (RLO) - Social Housing Location: Cheltenham( GL51) Pay Rate: upto £24.00 per hour (fuel expenses covered ) Contract Type: Temporary to Permanent opportunity for the right candidate Initial Duration: 2 months initially (Strong potential for extension/permanent contract) 8.5 Hours: Monday - Friday (Overtime available) About the Role We are seeking an experienced and highly proactive Resident Liaison Officer (RLO) to join a major planned maintenance programme on a busy social housing site in Cheltenham. This is an initial short-term cover contract running from July to late September, with an immediate temporary-to-permanent path available for a standout candidate. Serving as the primary point of contact between residents, the site delivery teams, and the client, you will play a critical role in ensuring smooth delivery and exceptional tenant satisfaction during essential home refurbishment works. Key Responsibilities: Act as the face of the...

Resident liaison Officer Cheltenham Temporary role  The Company: Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment – from executive to operative level. With offices in London, Manchester and the Southwest, we specialise in Housing, Construction, Facilities Management, Property, Surveying, Health & Safety and Sales. We supply candidates from executive to operative level, and are currently working with a Company who are looking for a Resident Liaison Officer covering Cheltenham. Our client is looking for someone with experience of property maintenance and customer service to be liaising tenants and workforce on site, whilst works are being completed. Experience within the housing sector is advantageous. Day to Day: Site visits liaising with tenants and contractors Assisting with the selection of products for installation works Sending...

Temporary Resident Liaison Officer (RLO) Location: Birmingham (On-site) Contract Duration: 10th August - 31st August (4-week short-term cover) About the Role We are currently recruiting an experienced Resident Liaison Officer (RLO) for a fast-paced Kitchen & Bathroom Regeneration Project across residential properties in Birmingham. This is a crucial, high-touch role acting as the primary bridge between residents, site management, and sub-contractors. You will ensure smooth access, clear communication, and high levels of resident satisfaction while trades complete internal refurbishments. Key Responsibilities Conduct pre-work surveys and talk residents through the installation process. Act as the main point of contact for resident queries, concerns, and special access requirements. Maintain clear communication channels, issuing advance notice letters and daily updates. Work closely with the Site Manager and sub-contractors to resolve access issues or delays. Log...

MMP Consultancy are looking to recruit a Resident Liaison Officer on a temporary basis, based in North London. We are looking for an enthusiastic professional to play a pivotal role in supporting the delivery of works programmes. Working closely with Contract Managers you will assist in resident consultation and involvement. Responsibilities: Attend Resident Surgeries and assist vulnerable people reporting repairs, keep residents and scheme managers up to date on progress Organise consultation events and attend meetings as required Identify vulnerabilities relating to individual residents and liaise with client's housing officers or support services where necessary. Work with our Performance Team to ensure and identified vulnerabilities are accurately recorded within the organisations systems. Investigate, register all complaints and report in accordance with company and client procedures. Ensure all MP, Councillor enquiries and complaints are investigated and resolved...

Resident Liaison Officer Salary/Day Rate:  £220 - £240 / day, Permanent - £43k + Package (travel allowance, bonus)   Location: East London  Full time – Temp to Perm  Start Date: ASAP The Opportunity Our client, a leading construction contractor, is looking to appoint an experienced Resident Liaison Officer to support the successful delivery of a major construction project in East London. This is an excellent opportunity for a personable and proactive individual to become the key point of contact between the site team and residents, businesses and the wider community throughout the construction programme. Working closely with the Project Lead and Construction Manager, you'll play a vital role in keeping residents informed, managing enquiries and concerns, and ensuring a positive customer experience throughout the project. Key Responsibilities Act as the main point of contact for residents, businesses and local stakeholders affected by the project. Build positive...

Resident Liaison Officer - Kitchen & Bathroom Refurbishment 📍 Location: Newark 💰 Pay Rate: £20.00 - £23.00 per hour (depending on experience) 📄 Contract: Ongoing Join a Busy Social Housing Team Daniel Owen is currently recruiting for an experienced Resident Liaison Officer (RLO) to support a planned kitchen and bathroom refurbishment programme in Newark. This is a customer-focused role where you'll act as the key point of contact between residents, site teams and the client, ensuring works are delivered smoothly while providing an excellent customer experience throughout the project. Key Responsibilities Build and maintain positive relationships with residents. Keep tenants informed throughout the refurbishment programme. Arrange appointments and manage resident expectations. Resolve customer queries and concerns promptly and professionally. Liaise with site teams to ensure works are completed efficiently. Maintain accurate records of resident interactions and project...

Temporary Community Incident & Support Advisor - Immediate start Temporary Contract immediate start Mansfield - fully office based £15.50p.h. TurnerFox Recruitment is delighted to be recruiting on behalf of one of our valued clients for a number of Community Incident & Support Advisors. This is an excellent opportunity for experienced customer service professionals who thrive in a fast-paced environment and genuinely enjoy helping people during challenging situations. You'll be joining a supportive team responsible for providing reassurance, practical guidance and exceptional customer service to residents affected by incidents, ensuring every enquiry is handled with empathy, professionalism and efficiency. The Role of Temporary Community Incident & Support Advisor As a Community Incident & Support Advisor, you'll be the first point of contact for residents via telephone and email, providing clear advice, gathering information and ensuring incidents are...

Join a leading property services contractor in a rewarding role where you'll play a vital part in delivering essential improvements to social housing residents, with an immediate start available and a temporary contract until November 2026. This Customer Liaison Officer position offers the opportunity to work on a large-scale refurbishment programme across the Yorkshire region, ensuring residents are fully supported throughout the delivery of planned improvement works. You'll be the face of the project, building positive relationships with residents, coordinating access for works, and providing excellent customer service from start to finish. This Customer Liaison Officer opportunity is ideal for someone who enjoys working with people, thrives in a fast-paced environment, and is passionate about delivering a first-class customer experience within social housing. We'd love to hear from anyone with a background as a Customer Liaison Officer, Tenant Liaison Officer, Resident Liaison...

Resident Liaison Officer | Temporary | Leeds Are you a confident communicator who enjoys being out and about rather than stuck behind a desk? Approach Personnel are recruiting a Resident Liaison Officer for a temporary position supporting fire protection works across Leeds. This is a fully field-based role — you'll spend around 95% of your time out in the community, visiting residents, delivering information and arranging access for contractors. A full UK driving licence and your own vehicle are mandatory, as you'll be covering a 15-mile radius around Leeds city centre. THE ROLE You'll act as the key point of contact between the project team and local residents, ensuring people are informed, heard and supported throughout the works. WHAT YOU'LL BE DOING Visiting residents door-to-door to explain upcoming fire protection works * Delivering letters, notices and appointment cards to properties * Collecting resident feedback, concerns and access preferences * Booking and...

Estate Manager Wandsworth SW18 1HR Public Sector - Local Authority Full time - Mon-Fri, 36 hours per week Temporary role - 3 months with likely extension £21.70 per hour PAYE / £28.29 per hour UmbrellaTo manage approximately 750 properties and deal with a wide range of tenancy and leasehold issues. Specific Duties: 1.Responsible to the Area Housing Manager through the Senior Estate Manager for the day-to-day management and routine repair of a group of dwellings within the Area. 2. Provides the main point of contact with tenants and leaseholders by receiving and acting upon tenants and leaseholders' complaints and enquires. Carries out inspections of individual properties as well as internal and external communal areas of blocks and estates, making recommendations for improvements as necessary. 3. Responsible for prioritising own workload, dealing with enquiries and requests on management and repair matters in accordance with established policies and procedures. As the first...

Anti-Social Behaviour Officer Temporary on-going contract - Minimum 3 months Hybrid working - combination of home, office and patch based working Full-Time (37 hours per week) £25.00 per hour - negotiable depending on experience level. About the Role We are seeking a motivated and experienced Anti-Social Behaviour Officer to join a Housing and Community Services team. This is an excellent opportunity for a housing professional with experience of managing anti-social behaviour cases and working with residents to create safer, stronger communities. You will manage a varied caseload of ASB complaints, investigate incidents, work closely with residents and partner agencies, and take appropriate enforcement and preventative action to resolve issues effectively. Key Responsibilities Manage a caseload of anti-social behaviour cases from initial report through to resolution. Investigate complaints promptly, gathering evidence through interviews, witness statements, diary sheets, CCTV,...

Tradewind are working with a school based in the South-East area of Birmingham whoare looking for a caring, resilient and enthusiastic Family Support Worker or Pastoral Officer to join our team from September 2026. This is a rewarding role for someone who is passionate about supporting young people and helping them overcome barriers to learning. Working as part of our Inclusion team, you will support students who may be struggling with behaviour, attendance, emotional wellbeing or engagement in school. You will build positive relationships with students and their families, work closely with teachers and external agencies, and help develop strategies that enable every child to succeed. Key Responsibilities Provide one-to-one and small group support for students with behavioural, emotional or social needs. Build positive relationships with students who may be disengaged from learning or at risk of exclusion. Work closely with parents and carers to strengthen home-school...

Your new company A West Midlands housing provider is seeking an experienced Housing Officer to join their team on a temporary basis for a minimum of 2 months. Managing a diverse housing portfolio across the Midlands, the organisation is committed to creating safe, sustainable and thriving communities for its residents. Your new role As a Housing Officer, you will be responsible for delivering a high-quality estate management service across a varied housing patch. You will work closely with residents, contractors and partner agencies to ensure neighbourhoods remain safe, well-maintained and welcoming.Key responsibilities will include: Managing communal and external areas to ensure high standards of cleanliness, safety and presentation. Overseeing grounds maintenance, cleaning contracts and estate improvement initiatives. Investigating and resolving environmental issues including fly-tipping, abandoned properties, pest control and anti-social behaviour concerns. Carrying out...

Join Aldi’s dynamic Supply Planning team, where collaboration with suppliers is key to ensure that key products arrive into our network on time and in full. It’s all about owning relationships and driving supplier performance to maximise availability and keep our shelves stocked with customer favourites all year round. Our mission is simple: to ensure alignment and accountability across our supply chain partners, to enable a seamless and reliable supply chain, ensuring the best possible product availability for our customers. As a Supply Planning Assistant, you will be at the heart of managing Aldi’s inbound supply chain. This role demands a detail-orientated, proactive, and collaborative individual who thrives in a fast-paced environment and enjoys solving problems. You’ll need to respectfully challenge the status quo and influence across different levels of the business. If you’re a hardworking individual that’s ready to kick-start your career with an award-winning employer,...

Voids Supervisor Location: Wellingborough, Northamptonshire (NN9 5QN) Salary: £38,000 per annum Package: Company Vehicle, Fuel Card & Mobile Phone A growing property services contractor is looking to recruit an experienced Voids Supervisor to join its team based in Wellingborough. This is an excellent opportunity for a motivated supervisor with a strong background in social housing voids to oversee the delivery of refurbishment and turnaround works, ensuring properties are completed safely, efficiently and to a high standard. Key Responsibilities Managing day-to-day void property refurbishment programmes. Supervising operatives and subcontractors across multiple projects. Monitoring quality, progress, and performance on site. Ensuring works are completed within agreed timescales and budgets. Liaising with clients, residents, and internal stakeholders. Conducting site inspections and maintaining health & safety compliance. Managing materials, labour resources, and project...

Customer Service Officer (6-month fixed term contract) Watford (Office Based) 37 hours per week The Vacancy Introduction to the role We work with our customers and communities to change lives, and we’re looking for a highly motivated Customer Service Officer to join our Customer Service Team and help us deliver an exceptional experience to our customers. As a Customer Services Officer, you will act as the “voice and face” of Chime Housing and be instrumental in enhancing the customer experience by exceeding customer needs whilst supporting the team to achieve Key Performance Indicators (KPIs) within a call centre. Role purpose We put the customer at the heart of everything that we do and take a proactive approach for each customer contact through multi-channel communication. As part of our Customer Service team, you will use your communication skills to help us deliver high-quality customer services. The right candidate will be highly customer-focused and committed to...

Mobile Caretaker Hourly Rate: £15.94 - £17.63 per hour Duration: 12 weeks temporary - 2 positions available Hours of Work: 37 hours per week - Full Time - Monday to Friday, 8:30am - 4:30pm Location / Hybrid Working: Welwyn and Hatfield - Field-based role across housing estatesDay-to-Day Responsibilities Carry out routine inspections of communal housing estates, blocks, and surrounding areas. Identify and report health and safety hazards, fire risks, fly-tipping, anti-social behaviour, repair issues, and grounds maintenance concerns. Complete inspection records accurately, including photographic evidence where required. Assist with the proactive management, removal, and storage of TORT items in accordance with current policies and procedures. Conduct daily inspections of estates with high levels of fly-tipping and housing management concerns, ensuring appropriate action is taken and recorded. Liaise with Neighbourhood Officers, Housing Assistants, contractors, and other...

Assistant Document Controller (Would suit Administrator) £14p/h - £15p/h PAYE Bournemouth - Hospital Construction Site Office 08:00-16:00 Mondays to Fridays - 30 minute break each day Free Parking RG Setsquare Recruitment are currently recruiting for an Administrator to work as an Assistant Document Controller to join our client, a Tier 1 Main Contractor, on a 5-month Temporary basis in the Construction Site office at Bournemouth Hospital. This is an excellent opportunity to join a well-established business working on this major construction project, where you'll play a key role in ensuring project documentation is managed efficiently and accurately. Key Responsibilities will be to Assist their Resident Document Controller to: Manage and maintain all project documentation. Ensure documents are correctly uploaded, distributed and archived. Liaise with project teams, clients, and subcontractors regarding document control. Maintain document registers and ensure compliance...