24 customer service advisor jobs found in Cumbernauld

Customer Service Advisor Edinburgh Monday - Friday, 9am - 5pm £13 per hour Temporary Contract Do you have a passion for helping people? Are you motivated by solving problems and providing an exceptional customer experience? If you're enthusiastic, adaptable, and eager to learn, this could be the perfect opportunity for you! We are currently recruiting a Customer Service Advisor to join our client's busy customer service division. ________________________________________ What Will You Be Doing? As a Customer Service Advisor, your responsibilities will include: Customer Interaction & Communication * Handling a variety of inbound customer calls, providing clear and accurate information * Making outbound follow up calls where required to resolve queries or provide updates * Responding promptly and professionally to customer emails * Building rapport with customers to deliver a positive and personalised experience * Investigating customer queries and identifying suitable...

Relay UK Typist Location: Dundee, Scotland Pay: £13.42 - £31.37 per hour (depending on shift pattern) Contract: Temporary to Permanent Start Date: 16/03/2026 Hours: 37.5 hrs per week (5 days over 7, including weekends & bank holidays) Training: Full-time for 4 weeks (100% attendance required) - this covers the period between 16/03/2026 to 10/04/2026 where no holidays can be taken. Do you type 50+ words per minute with 98% accuracy? Your typing skills can make a real difference. This is a Relay Typist role, where speed and precision are essential to help people communicate in critical situations. Relay UK is a vital service that enables deaf, hard of hearing, and speech-impaired individuals to connect with emergency services, businesses, and loved ones. You'll be the link that ensures conversations happen smoothly and quickly, sometimes in life-or-death circumstances. What You'll Do * Act as a Relay Typist, converting spoken words into text in real time with...

Customer service Advisor Pay: £14,69 per hour Shift Pattern: Monday to Friday 8am-4pm/9am-5pm Contract: 6months Start Date: ASAP Job Summary: We are seeking an experienced and detail-oriented Advanced Meter Operations Specialist to join our Advanced Half Hourly Meter Operations Team. This role is crucial in maintaining all Half Hourly (HH) and Advanced Metering Resource (AMR) metering and communication points. The successful candidate will collaborate with suppliers, data collectors, distributors, and other industry agents to ensure accurate data consumption for our customers and supplier functions. Key Responsibilities: *Manage the end-to-end processes of advanced meter operations, including new installations, fault resolution, half hourly meter exchanges, and maintenance activities on HH and Non-Half Hourly (NHH) accounts. *Ensure compliance with tight timescales and conflicting priorities while managing and booking jobs within Service Level Agreements (SLAs). *Oversee the...

Customer Service Advisor – HOME WORKING **Must live in Leeds & must be able to travel to Morley for the first day** Role Profile: Hourly Rate: £12.21ph- Paid Weekly Hours: Full Time, Monday - Friday must be fully flexible between 8am-6pm; Paid Training: Full time training 9am - 5pm Role Overview: We are looking for confident, energetic individuals for a Customer Service role in the Leeds area. This role involves taking inbound Customer Service calls; no Sales! As a Customer Service Advisor, you will be the first point of contact for the company, responsible for engaging with customers, providing support with a number of various queries & ensuring that the customer is dealt with in a professional manner, whilst promoting a positive experience. Our client is looking for a confident communicator. This is an amazing opportunity with possibilities of progression and growth. Responsibilities: · Build rapport with customers in a consultative manner...

I am seeking a number of Customer Services Advisors where you will be the first point of contact, advise and information Key responsibilities You will be a self starter who is able to own quiries through to resolution be able to confidently use Microsoft tools, emails and internet/intranet A very good empathtic telephone manner is needed working in a call centre enviroment Full training will be provided

BDS are currently recruiting for a Customer Service Advisor working with the Responsive Repairs sector within a well known Housing Association from their Oldham office. The main focus of the role is to provide an effective, efficient, responsive, comprehensive front line housing, responsive repairs and customer service to existing and potential tenants and internal customers. Main duties include but are not limited too; * Accurately inputs information and data on to the relevant property and housing management database systems. * Monitors and updates compliance, servicing and surveying schedules and programmes the associated works * Pro-actively manage customer rent accounts, negotiating payment plans with customers, setting payment methods, monitoring arrears, credits, processing direct debits and refunds * Carries out initial diagnostics and raise works orders or property inspections and appointments. We are looking for a candidate with; * Intermediate IT...

Inbound Customer Service Advisor START DATE: ASAP £13.81 per hour Full time (37 hours, Monday-Friday) Full training provided (6-8 weeks office based) Hybrid working after completion of training (3 days in office, 2 days WFH) Temporary contract until the end of the year Manchester City Centre We are currently looking for 10 Inbound Customer Service Advisors to join a public-sector organisation in the city centre of Manchester. This role will start ASAP on a temporary basis and is guaranteed for at least 3 months with the view to extend or move into a permanent role for the right candidates. Location: Very centrally located with access to all public transport links and local amenities. Role will be a mixture of office and home working and full IT equipment will be provided. Working days are Monday - Friday between the hours of 8:00AM-6:00PM, 37 hours per week. The Role: The customer service and administration team deal with a high volume of telephone and email queries on...

Job title – Customer Service Advisor Location – Manchester M15  Contract – Temporary ongoing Working hours – 35 hours per week (Rota-based hours) We’re recruiting a Customer Advisor to join a busy Repairs Hub, supporting residents with day-to-day repairs enquiries and scheduling works in line with agreed timescales, including Awaab’s Law requirements. You’ll be the first point of contact for customers, ensuring repairs are correctly diagnosed, prioritised, and resolved wherever possible at first contact. This is a fast-paced, resident-facing role requiring empathy, accuracy, and strong communication skills. Key responsibilities Handle customer enquiries via phone, digital channels, and social media Diagnose repairs accurately and schedule works in line with service standards Support compliance with Awaab’s Law and other statutory repair requirements Manage sensitive and complex conversations with professionalism and empathy Work collaboratively within the Repairs Hub...

Customer Service Advisor Location: Chester Business Park (free on-site parking) Pay: £14.47p/hr Contract: Temporary - 12 months Start Date: 23rd February 2026 Hours: Monday to Friday, rotating shifts between 8am and 8pm Plus: 1 Saturday every 4 weeks (9am-4pm, with a weekday off in return) Hybrid Working: Office-based for the first 6 months, then 3 days working from home per week (subject to approval) Start Your Career with a Trusted UK Bank Do you enjoy helping people, solving problems, and working in a friendly, fast-paced team? Join Lloyds Banking Group as a Customer Service Advisor, where you'll support existing customers with a wide range of account queries. With full training, great pay, and a chance to develop your skills, this role is ideal for anyone looking to build a long-term career in financial services. Why You'll Love This Role £14.47 per hour, with weekly pay Free on-site gym with shower and changing facilities Hybrid working - up to 3 days from home...

Customer Services Advisor +6 months + the option to go permanently +On site working in Newcastle +£12-£15 ph Skills: +Customer Services experience +Excellent communication skills +Experience resolving customer complaints +Inputting information into databases Our client has a long-established partnership with a Major UK High Street Bank, where they manage their personal lending business. They provide support to customers, calling us with enquiries and requests about their loan account. They are looking for colleagues to join our team of Customer Service Advisors putting our customers at the heart of everything we do every day. What are we looking for in our Customer Service Advisors? Sociable, helpful and eager to provide excellent customer service to customers. Able to work in a fast-paced environment, ensuring defined processes are followed. A good eye for detail, ensuring customer records are kept up to date and are accurate Keen to take responsibility for...

Customer Service Newcastle - onsite 6 Months Contract + Extension £15.54 paye A well established consultancy firm is looking for a Customer service advisor to join their team on a 6 month contract. You will be the first point of contact for all customer needs, providing customer support and escalating any questions to the relevant team. You will be working in a fast paced environment, answering calls and working towards KPIs. As a Customer Service Representative you will support customers with any enquiries they may have about their loan accounts. The main focus of this role is putting the customers first and solving their problem. You will be handling sensitive data / information so it is imperative that you follow all GDPR rules and regulations. Essential Skills Prior customer experience / contact centre experience Strong awareness of FCA rules and regulations Good Communication skills both written and verbal Background in banking, insurance or any financial...

Customer Service Location: Belfast Pay Rates: £13.42 to £31.37 per hour (depending on shift pattern choice) Contract: Temporary to Permanent Start Date: 16/03/2026 Hours: 37.5hrs (5 days over 7, including weekends and bank holidays) Training: 37.5hrs (full-time for 4 weeks), 100% attendance required for the first 6 weeks We're inviting you to bring your skills to a role that truly makes a difference-joining the UK's largest telecoms provider, trusted for over 85 years to handle 999 emergency calls. As part of a team working 24/7 365 days a year we make a difference to people's lives. We provide critical services, where accuracy, speed and response, ensures people get the help they need, and it can save lives. This amazing team can answer hundreds of calls per shift for Emergency (999/112), DQ ((phone number removed)) or Relay UK, with multiple centres across the UK. Your role is to have an empathy for people with communication challenges and type real-time voice over...

Customer Services Sales Advisor +6 months + +On site working in Newcastle - hybrid +£11-£15 ph Skills: +Customer Service within Banking experience +Excellent communication skills +Experience resolving customer complaints +Inputting information into databases Our client has a long-established partnership with a Major UK High Street Bank, where they manage their personal lending business. They provide support to customers, calling us with enquiries and requests about their loan account. They are looking for colleagues to join our team of Customer Service Sales Advisors putting our customers at the heart of everything we do every day. Is that you? Do you have a passion for helping make things simple and easy for customers? Do you enjoy getting your teeth into supporting with more complex requests that may need teamwork with colleagues from other areas? Do you get satisfaction from knowing you've helped achieve the right outcome for a customer, and even better getting it...

Customer Service Representatives - Call Centre Environment Newcastle £rate per hour dependent on relevant experience Our client based in Newcastle is seeking Customer Service Representatives for a 6 month period working in their Newcastle contact centre servicing a well known high street bank. There is high likelihood of permanent employment after the initial 6 month term. The ideal candidate will be happy to be on the phone and will love talking to people and proactively solving issues. You will enjoy working in a contact centre environment providing excellent customer service to customers and you will have excellent phone etiquette and good verbal, written and interpersonal skills. You will have a good eye for detail, ensuring customer records are kept up to date and are accurate and you will be keen to take responsibility for managing customer information with computer systems. Working hours are on a shift basis and between 8am and 8pm, Monday to Friday and between 9am and...

Finance Business Partner The Opportunity Are you a commercially minded finance professional who thrives on strategic influence? Do you have the ability to translate complex data into actionable insight that shapes the future of public services? We are looking for a highly motivated Finance Business Partner to join our Financial Planning team. This is a pivotal role where you will act as a trusted advisor to Directors and Senior Leadership Teams, ensuring our resources are managed with precision, ambition, and resilience. The Role As a Finance Business Partner, you won’t just be "doing the books"—you will be a strategic collaborator helping to shape the financial health of the organisation. Your key responsibilities will include: * Strategic Advisory: Providing high-quality financial insight to guide senior leadership in achieving strategic priorities. * Financial Management: Leading on revenue and capital budget preparation, robust monitoring, and accurate...

NMS Recruit are seeking an enthusiastic Sage Support Consultant to help customers get the most out of their Financial Solution. You will identify customer needs, troubleshoot any software and system issues, and drive first-contact resolution. Your problem-solving skills will ensure our customers get the most out of their products and services. An ideal candidate will already have a working knowledge within a finance-based role, and have prior accounting knowledge or experience, with an outlook to develop into a role Customer Service. If you're currently completing your AAT training, or if you're just getting started, this is a brilliant opportunity to get hands on experience in an accounting field. Responsibilities • Adapting communication style to meet Customer need. Providing clear and calm support. • Collaborate with internal teams to improve processes and contribute to our customer resources (customer facing blogs, guides or videos). • Data investigation work and report...

HR Administrator (People Centre) 37 hours per week | Monday-Friday 9am - 5pm Glasgow office based - 1 day working from the office in the City Centre and 4 days working from home. This is a 9 month temporary contract, where you will be paid an attractive hourly rate of £15per hour. Are you an HR professional who thrives on delivering excellent service, solving problems, and supporting people at every stage of the employee lifecycle? If you enjoy a fast-paced environment where quality, accuracy and customer experience matter, this could be the perfect next step for you. About the role As an HR Administrator within a central People Centre, you'll act as the first point of contact for HR and estates-related queries, providing expert triage, practical advice and high-quality administration. You'll support employees and managers across the organisation, ensuring people processes run smoothly and consistently. This is a varied, hands-on role combining HR administration, advisory...

Call Centre Advisor - Part Time Glasgow 6 month Contract, starting 30th March £19.63 per hour Tate are delighted to be working with a leading retail and commercial bank to recruit for a number of Part Time positions within their Fraud and Scams team. These roles are essential in supporting customers affected by the rapidly rising threat of fraud, ensuring they receive the understanding, protection and guidance they need during challenging moments. Our client is offering the opportunity to join their business on a Part Time 6 month contract working 25 hours a week. If you have experience working in a call centre position supporting customers with empathy, patience and understanding then we would love for you to apply. The Opportunity You will be working in the Fraud and Scams area of the business as a Fraud Advisor, supporting customers daily when they most need it. You will be speaking with individuals who are currently a victim of fraud or have fell victim to a scam. Full...

We're a forward-thinking IT company based in Glasgow City Centre, and we're on the lookout for a passionate Sales Representative to join our vibrant team. Whether you're an experienced sales professional or someone eager to start a career in tech sales, we want to hear from you! At the core of our company is a commitment to career development, a strong sustainability ethos, and a culture that celebrates innovation and collaboration. As a Sales Representative, you will be part of a team focused on developing existing customer relationships and generating new business opportunities within a defined set of accounts through business-to-business sales What You'll Be Doing: Collaborating with company stakeholders to identify and pursue new business opportunities, driving revenue through fostering strong customer relationships Partnering with external partners to expand business opportunities and support growth initiatives Managing incoming emails and calls to provide tailored...

Job title - Sub Project Manager Duration - 12 months initial contract Umbrella then potentially to become permanent Start date - ASAP (subject to being medically and security cleared) Shift patterns - Mon-Fri 37.5hours per week (hybrid - 3 days in office 2 days at home) Pay rate - upto £45ph Umbrella DOE Location - Combination of Sellafield and Whitehaven office Working under the guidance of a Senior Project Manager or Programme Manager, responsible for the delivery of a project management service from feasibility through design, construction and handover. Responsible for the delivery of either work packages as part of a large complex project, complete delivery of a small project or multiple minor tasks. Key Responsibilities: * Planning, directing and co-ordinating the team's activities to manage and implement projects and/or interrelated projects from initiation to final close down. * Determines and monitors and reviews all project economics to include costs,...