4 tenant liaison officer jobs found in Durham

Freelance Tenant Liaison Officer (TLO) Location: Durham Office  Job Type: Freelance  Rate: £13 per hour PAYE Start Date: Immediate Freelance Tenant Liaison Officer Required We are seeking an experienced and professional Tenant Liaison Officer (TLO) to join our team on a freelance basis, supporting the delivery of planned maintenance and refurbishment works across social housing contracts. Based from our Durham office, you will play a vital role in ensuring residents receive excellent communication and support throughout the duration of improvement works to their homes. Key Responsibilities Act as the main point of contact between residents, site teams, and the client. Keep tenants fully informed before, during, and after planned works. Arrange and attend resident meetings, home visits, and consultation events. Manage resident expectations and resolve concerns promptly and professionally. Coordinate access appointments and assist with vulnerable residents where...

Freelance Tenant Liaison Officer (TLO) Location: Durham Office  Job Type: Freelance  Rate: £13 per hour PAYE Start Date: Immediate Freelance Tenant Liaison Officer Required We are seeking an experienced and professional Tenant Liaison Officer (TLO) to join our team on a freelance basis, supporting the delivery of planned maintenance and refurbishment works across social housing contracts. Based from our Durham office, you will play a vital role in ensuring residents receive excellent communication and support throughout the duration of improvement works to their homes. Key Responsibilities Act as the main point of contact between residents, site teams, and the client. Keep tenants fully informed before, during, and after planned works. Arrange and attend resident meetings, home visits, and consultation events. Manage resident expectations and resolve concerns promptly and professionally. Coordinate access appointments and assist with vulnerable residents where...

Freelance Tenant Liaison Officer (TLO) Location: Durham Office  Job Type: Freelance  Rate: £13 per hour PAYE Start Date: Immediate Freelance Tenant Liaison Officer Required We are seeking an experienced and professional Tenant Liaison Officer (TLO) to join our team on a freelance basis, supporting the delivery of planned maintenance and refurbishment works across social housing contracts. Based from our Durham office, you will play a vital role in ensuring residents receive excellent communication and support throughout the duration of improvement works to their homes. Key Responsibilities Act as the main point of contact between residents, site teams, and the client. Keep tenants fully informed before, during, and after planned works. Arrange and attend resident meetings, home visits, and consultation events. Manage resident expectations and resolve concerns promptly and professionally. Coordinate access appointments and assist with vulnerable residents where...

Customer Experience Coordinator (Tenant Liaison Officer) Teesside and/or Sunderland £15.40 per hour PAYE + Weekly Fuel Allowance We are recruiting a Customer Experience Coordinator (TLO) for a contract role supporting planned social housing improvement works across Teesside and Sunderland. This role covers holiday periods across several projects and is expected to run until the end of September, with the potential for a permanent opportunity. The Role Support tenants during kitchen, bathroom, window, door and heating upgrades Visit residents in their homes to explain works and answer queries Complete digital records using a tablet and laptop (provided)Hours Monday to Friday 8:00am - 4:30pmRequirements Previous face-to-face customer service or Tenant Liaison experience Excellent communication and IT skills Full UK driving licence and own vehicleIf you're passionate about customer service and enjoy working with people, we'd love to hear from you. Apply today with your CV....